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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
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PayUMoney reviews & complaints page 137

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A
akagrawal26
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for refund for transaction id 100001235442366

I have done transaction on irctc app, the amount has been deducted but
Ticked is not booked.
My ticked is not booked and amount get deducted
Can you please check and refund my money.
Transaction id: [protected]
Booking date/transaction date : 19th april2018
The trasaction details is in the attached screenshot.
Email id is [protected]@gmail.com...
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G
Gopi H
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney someone misuse my credit card - fraud transaction

Address:500026

Hi Team,

Got a unanimous call from a person ([protected]). She asked call from sbi credit card section and also he asked regarding the credit card number, ccv number & otp. Unknowingly shared the data with her by myself. Amount of rs 8876 and 8773 has debited from my credit card account at 5:10 PM on 19/04/18 . Kindly block the transaction whose id is[ SBI Card ending XX9423 at PAYU MONEY on 19/04/1]. Kindly do the needful...
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J
jagadeesh GN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment issue of llr payment

Address:Chittoor, Andhra Pradesh, 517424
Website:www.consumercomplaints.in/new_complaint

Hi sir,
I have applied for LLR but I got payment issue .first time successfully reduced amount from acount account and also it is showing payment failure in display .and second time I did payment it is showing successful and reduced amount from my acount..two time payment made..please can u return the one payment..i got message below,

1--Your payment(Id[protected] of Rs 417.39 for Andhra Pradesh Road Trans is successful....
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R
Rama Prasad HN
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment is done tickets are not generated

I had booked 3 tickets yesterday in red bus web site through 7 hills travels bus to go to bangalore to tirupathi for balaji darshan package and was directed to make the payment of rs. 5622/- through your web site. But payment has been received by you from my hdfc credit card twice but tickets are not generated. Please help us in this.

Name: manjula r p phone no [protected]

Thanks
Rama prasad hn
[protected]...
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R
Rameez Akhter
from Vasai-Virar, Maharashtra
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my cancelled ticket amount are not refund

Dear Sir,

My Ticket was booked through PayUMoney Bank and due to some personal issue i Cancelled my ticket, but still i am not received my Cancellation amount in my bank account.
My Ticket Transaction ID is : [protected]
PNR No : [protected]
Refund ID : [protected]
Trans.Amt : 2570.00
Refund.Amt : 1925.0
Bank : PayU Money
Booking Date : 21-03-18
Cancel date :...
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N
Nagendrasrajput
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance is debited from account but it shows transaction failed and other company not received the amount

Address:Agra, Uttar Pradesh, 283122
Website:Wooe.com

I had done transaction. On 18/04/2018 at for purchasing gate test series from wood.com. I done the transaction via upi but my amount is got debited from my account but it show transition declined and other company not recived the amount but i had not recived amount back to my account. So please send my amount back to my account or provide it to wooe.com so i can take that test series.
Thanks...
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R
rkyb000000
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is not refunded

Address:110030
Website:www.payumoney.com

I have apply for refund my money on 16 april 2018 refund id - 3833688 but i have not received refund. I have many timr send email to payumoney but no response. Refund amount is rs.500
My payumoney details given below :-
Name - rupak kumar
Email - [protected]@gmail.com
Mobile - [protected]
Alternative no:- [protected]
Kindly solve my problem.
Please solve my problem....
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V
vijaygodson
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bbmp property tax 2018-2019

Address:Bangalore, Karnataka
Website:BBMP property tax

I have paid bbmp property tax for 2018-19 through net banking, the amount is deducted from my bank account but it is not reflecting in the bbmp property tax site. It shows the paid amount is 0.00.

My transaction/challan number at bbmp is[protected]. And transaction id at axis bank is [protected]

Let me know how to get it right and get my money accounted to bbmp directly...
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P
Pratiek Parikh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment did not go through

Address:Mumbai City, Maharashtra, 400097

I have made a payment of Rs. 750 via pay u money from my HDFC Net Banking. I was charged the amount, however the amount did not go through. I have attached the snapshot of the same and request your help to proceed with the refund for the same. Transaction id 8066. The message received from your team is as mentioned below:

Your payment(Id[protected] of Rs 750.0 for WIZARD WORKSTATIONS PRIVA is successful. For queries on your...
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S
snjn
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payu has not released my payment to merchant

Website:www.payumoney.com

Payu has not released my payment to merchant even after so many days.

Now, when I sent an email to Payu, they reply by claiming "that the payment ID[protected] is successful."

However their own site says "money with payu money" ----which means it is not yet released to the merchant.

In the meantime, the merchant has cancelled my order.

Payu should either refund the money or release...
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R
rups@14021988
from Pune, Maharashtra
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payu id- 6792511729 refund issue

Greetings from payu!

Please be informed that the said transaction is in refund requested status and the same is expected to be cleared within 3-4 working days.

As per the bank’s policy, the amount will reflect in the customer's account within 5-7 working days (Excluding saturday, sunday & bank holidays) from the date of refund success.

Actions taken
Request id payu id bank...
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M
Maddy86
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my account got debited but transaction is not happen

I had done transaction. On 18/04/2018 at 8:17pm for purchaseing a biomatrix. So i gona to purchase online from selsun technologies but it show payumoney getway so i done the same but my amount 3068 is got debited from my account but it show transition declined and other company not recived the amount but i had not recived amount back to my account. So please send my amount back to my account.
Thanks
Rohit mahadik...
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H
Himalaya_Sarmah
from Marigaon, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received in bank for irctc cancelled booking

Hello, i tried to book my train ticket from irctc on 14th april, 2018 on tatkal quota. The train number is 12510 and my boarding was to be from guwahati (Ghy) to bangalore (Bnc). My ticket booking was unsuccessful but the money got deducted from my bank account. During the payment i chose payu as the payment gateway. They have initiated the refund and it's been 6 days and still i haven't received the money in my account. The transaction id...
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G
gokul13120
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payumoney wallet

Address:Ernakulam, Kerala, 686667
Website:PayUMoney

My PayUMoney wallet was temporarily blocked due to security in September, 2016 and they told they got some an alert from the bank. So told to share the bank statement (Front and transaction details page) for the load transaction amount Rs. 650 (Payment ID:[protected] dated[protected] to unblock my PayUMoney wallet. I shared all the required documents and sent 50+ mails to their customer care team. It has been almost 2 years and issue is not...
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V
Vssugis
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't receive refund

Address:Chennai, Tamil Nadu, 600100

I was send a money from capitalaim financial advisory, through you payumoney my transaction was failed but my account deducted 4000rupess, already i registered complaint but you didn't reply anything so please kindly check and please refund my money...
My payment i'd[protected]
Merchant name (Capitalaim financial advisory private limited)
Pos i'd[protected]
Date[protected]
Time (17:30:19:0)...
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M
meghamshra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't receive irctc refund

[protected] : transaction id of the refund of rs 7160 not been credited into my account. I had booked a ticket of amount 7420 and cancelled it on 14th of april and irctc refunded the amount on 16th of april however i haven't received the amount in my bank account. Please do the needful and transfer the amount into my bank account. Here is the cancellation transaction id : [protected]...
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G
Gour Aahna
from Dhamtari, Chhattisgarh
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account debited even when transaction is failed

Sir, i was purchasing an video course (Bank prime) from adda 247 yesterday through your pay u money but my transaction failed in the end of process. I tried thrice but got the same message saying "transaction failed". But my account is debited thrice by 14997. When i have not bought anything then why my account is debited even when the transaction failed. I have confirmed from my bank that the amount has been transferred to you. So, it's...
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R
Rupesh Bisen
from Ashoknagar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not transferred

Address:Seoni, Madhya Pradesh, 480661

Dear payumoney,
I hv made a inb payment on behalf of mppkvvcl on[protected] amount 35000/-. Amnt debited from my account but not credited on mppkvvcl account. Transaction was stuck in the loop while i was transfering amount. Only ref. No. I get is [protected]ch79162608
And amount transfered to[protected]. Pls make me confirm whr the money is?...
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A
Aankie
from Sirur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra payment submitted by mistakenly

Address:Nashik, Maharashtra

We have submitted extra payment by mistakenly payment on 5 april 2018 for paper publish internationally in ijraset and payment has transferred to ijraset through pay u money. First time we submitted payment of rs.1250/-and after by mistakenly due to some technical problems. Again payment of rs.1280/-
Submitted. We request to refund extra payment in our bank account....
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R
Rahbng92
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

property tax receipt not generated for the year 2018-19

Address:560072
Website:bbmptax.karnataka.gov.in

This is with regards to property tax payments made through karnataka bank internet banking, automatic channel for payment being pay u for the year 2018-19, the amount has been deducted from the bank on[protected], however payment status in bbmp website showing validity expired and cannot generate the receipt.

Challan id/application number:

1.[protected]/[protected].

2.[protected]/[protected].
br...
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