Pepe Jeans India Complaints & Reviews

The leather/PU signage on the back of the jeans bleeds ink horribly. I washed it once and you can see the effect in the pictures. I have never seen any jeans with this problem. Basically Pepe Jeans is non-washable. How can you sell this item? What was your sourcing team thinking at the moment of purchasing this leather/PU signage? Did you ever think that this could happen?

Me and my sister bought two pairs of denims from pepe jeans store south city mall and for the customization they told us that only rs 250 would be required but later on when we visited the store again they told us that it was not possible to customize the denims by giving us lame excuses. We were harassed as we had to travel 30kms to get to the store. The employees were unhelpful and we really had a bad experience, surely not expected from such a global company.

Hello sir i have bought a new pepe jeans at available jamnagar pantaloons show room. But is size is not fit me nd then i have return it but store meneger ask me more size is not available at this time so u can go other city nd change it. If the second city is 100 km from my home then how i will go there. The 3200 rs. Jeans should have rs 1500 petrol so kindly tell me how it is possible. Nd also i have not any other items purchase at this time so don't ask me to buy a new other product. So please arrange me big size at jamnagar pantaloons or refund me my total amount.

2 days ago i visited the store at lachit nagar, guwahati. I bought a jeans longpant and ask the employee there to make it short. Then i came back after an hour or two. Shockingly his behaviour was changed. Earlier he was talking to me very gently but he was very rude when i came to take my longpant. I was a daily customer and after this i shall surely not visit that store.

I had bought a pair of slim fit jeans from the pepe jeans section in lifestyle, express avenue, chennai. I loved the feel of the jeans and these were my first pair of pepe jeans, where i usually buy levi’s or wrangler. Only after a month o[censored]sing it, the pants are wearing out from the bottom. The quality of the cloth, even though comfortable, seems to be very very bad. I generally use a jeans for well over 3 years and seeing this last not even 3 months is a waste of good money and needless to say, i’m not buying anything else from pepe jeans ever again.

I had, on 09.12.2018, purchased a jacket from m/s natraj wool nitware, dehradun at mussoorie for rs.2700.00. There was a problem with the zip which kept opening and hence got it replaced by another on 10.12.2018. I had on the same day, i. E. 10.12.2018, made a purchase of another product from the same shop. However, on 28.01.2019, the plastic lock of the zip broke and i am unable to zip the jacket. Since i reside at indore and work at bhopal, it is not possible to go to mussoorie to get the problem redressed. Unfortunately i misplaced the bill however since i purchased the same through credit card, i am having a copy of the payment to the vendor. Please make arrangement for replacement of the jacket with a new one without problems with the zip. I am unable to send a photo of your product due to some technical reasons.

Hi team

This is to inform you that i have purchased a sweatshirt from haldwani pepe store and within 2 wash it's threads has been getting out from it.
Such a bad experience with pepe in uppers and this artical was purchased from the fresh stock. Being a regular customer of pepe from last 4year i was not expecting this stuff from your side..
I have handedover the artical to the store manager.
As they have rejected the same and not able to resolve the same and ignore me to replace the item.

Regards
Amandeep grover
[protected]

Pepe team

I am regular customer of pepe. We had last visited on 8th december on crown interiorz in faridabad showroom and purchased few material like sweaters and jackets. I took a sweater just bear twice in a week after purchasing without washing and got lint balls on sweater (Attaching snap of sweater).

Request you pl replace the same

Regards
Gulshan khandelwal
Mo [protected]

Dear sir/mam,

This is regarding for the complaint of jacket which we bought last year[at the time of sale in between december to february] from shoppers stop - gaur central mall rdc ghaziabad.

We just wore 1 month last year after purchasing the jacket and then when we take out this year to wear it, it was completely damaged.

We can't expect this type of quality from the company like pepe jeans, we just purchased it only because of the brand name and what we got you can check yourself in images which we are attaching.

We purchased it of rs approx. 2200/-, our hard and fast money has completely gone.

Request you to please give us solution.

Regards,
Huma abrar
[protected]

I bought a t-shirt from your store in jaipur and it started loosing its color while i was wearing it on my body even before washing it. I'm very much dissapointed from the product and want refund or any other product other than this as soon as possible.it is a navy blue color t-shirt with white lines in it, round neck t-shirt. After washing the t-shirts had white spots on it.

I have purchased 4 pepe jeans jackets from plot no 1388, shop 2, goverdhan road, mathura in an offer that i have to pay only for maximum 2. I have purchased worth of 13000/- 4 jackets. Out of 4 jackets i only selected 2 jackets. For 2 jacketes i told them i need to purchase for my brother so they told i can take any 2 and they will later exchange those when my brother will come. When i go to exchange my jackets on same day. They told offer can not be applied on exchange items. I have to pay difference of exchange item. While he told me that offer will be applied on exchange items as well.

Shop owner behaviour was very rude and even he start fighting with me. Worst experience i have ever faced from any reputed brand.

While taking money they give false promise but when we go to exchange they behave like we (Pepe jean) take money now they don't know who we are.

I have purchased 2 pepe denim jeans in pepe jeans showroom, shop no f5 first floor, brookefields mall, coimbatore, tamilnadu
I have purchased two vapour fit 34 waist size on discount sale offer tat is buy 1 get 1. Length 81cm and length 32inch.
But after reached home, two jeans are of two different length, one is short of length than other...
I asked to exchange the denim which is short of length...
But no proper response from shop. Stil jeans is with them for past two and half month.

I brought a leather jacket from chandigarh 17 sector showroom & the leather from the collar is coming off...& when i wear it it damages my shirt n gives some black colour out.. This is really very # being a good company & your leather jacket is getting damage, i don't think that pepe jeans is a good company no more. Day by day the quality is getting poor & poor..👎👎👎👎 not acceptable from pepe jeans as it was 1 of my favorite brands but no more now & if i need to rate pepe i'll give 0/10

Dear pepe jeans team

I have purchased black color jeans on 21/11/2018 from your store address "shop no 131 a, 178-178a, industrial area, phase-1, chandigarh (Elante mall)".
When i wore it, after a few minutes it starts attracting dust particles which reside on the surface of jean forming a white dusty layer. It was not looking a new jean from any side or i would say it was looking worse.
I contacted the store on 27/11/2018 and discussed the problem with them. On checking, even the new same jean at the store was attracting dust if rubbed with hand for a few seconds. So it was the problem in the material itself.
One week after registering the complaint, i went back to the manager of pepe jeans store but didn't get any positive feedback. It was my worst experience with your company.

I have attached the pics of the bill, complaint slip and the pics of jean and a video. I am hoping for a positive response from your side. Either refund the amount or exchange the product with some other thing.

Regards
Richa

Hey my self polash. I am a regular customer on filpkart but this time the seller service and the courier logistic team very disappointed me. I request for my product to return and refund, and it is around 20days the courier service not updating anything about why they can't able to pick up my requested product yet, if i call the filpkart customer service they told me that it's not our fault and the courier partner have not been update anything yet., after that the flipkart service cancell my request and extend it day after day and end of that i face that problem again that no one come to pick my product. Hope you will be understand my problem and solve it as soon as possible.
My regarding email id is (Polash.[protected]@gmail.com) ph number ([protected])

Dear pepe jeans team,
I bought a shirt from reliance trends ahmedabad gujarat nagar dated on 27th sept n was travelling since then. Just came back n got my new shirt washed with all the almost care as mentioned in instruction.in 1 wash the colour of shirt has faded out. It’s not in the wearable condition now. Kindly let me know how to go about it. It’s an expensive branded shirt n we don’t expect such quality. Kindly revert wid positive solution at d earliest.

Thanks
Prabhu dayal
Mob.[protected]
[protected]@gmail.com

I purchased a stretchable jeans from pepe jeans located in city centre 2 kolkata and thd sales representative assured me that the jeans is of high quality and it is worth rs 2799.
I am very much disappointed when the jeans lost its elasticity at the very first time since i had worn it. Its totally a waste of money. Its been only less than a week and the jeans is no longer stretchable. Its totally loose. I want a refund for this purchase.

Hello,

We had bought three jean pants and two tops from pep jeans' shop in phoenix mall, bengaluru on 19th october. I started wearing the pants the very next monday in my office. It was all good in first week, in the second week on 29th october, while i was about to sit on my chair i heard a noise behind me. When i checked i noticed that my pant had got torn. It was a very embarrassing situation and i am thankful that i was wearing a kurta that day instead of top.
I have bought so many apparels from pepe jeans and this is the first time it has happened to me. Now i am not sure that wether the rest two are also ok or not. I would request you to kindly replace the torn pant and also confirm if it may happen with the rest two pants as well. I look forward to your reply.

Priya agrawal
+91-[protected]

I bought a jeans and t-shirt from your outlet in shimla mall road in august
I am a frequent user of pepe jeans but the t-shirt and jeans which i bought from your shimla's outlet are fake. The clothes quality are really worst. I am raising this complaint late cuz i am out of india at that moment. I[censored]r not solve my issue i will complaint against u and ur pepe jeans outlet in shimla...
Warms regrds
Sanjeev sharma
Mobile number [protected]
E-mail address-sanjeev. [protected]@gmail.com

Hi i bought a jeans n a shirt from kamla nagar delhi on 4th sept n was travelling since then. Just came back n got my new jeans washed with all the utmost care as mentioned in instruction.in 1 wash the colour of jeans has faded out. It’s not in the wearable condition now. Kindly let me know how to go about it. It’s an expensive branded jeans n we don’t expect such quality. Kindly revert wid positive solution at d earliest. Rohit virmani [protected] / [protected]