Claimed

Pepe Jeans India Complaints & Reviews

1
Updated: Feb 16, 2024
Complaints 203
Resolved
37
Unresolved
166
Contacts

File a complaint to Pepe Jeans India

Having problems with Pepe Jeans India ?

File a complaint and get it resolved by Pepe Jeans India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Pepe Jeans India reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
heman21
from Bengaluru, Karnataka
Mar 26, 2016
Report
Copy

Address: 560076

I had bought 2 Pepe Jenas on 22nd Feb 16 in Meenalshi mall, Bamgalore. One of the pant torn off with the little pressure put while sitting on floor.
Never in my life I came across such incidents. It has put me in a shameless situation. This shows the quality and strength of the threads used in pant. I would expect a speedy resolution for my problem. The shopper stop people not accepting for return and behaving very bad with me. Call me on my phone [protected] for further details or communications.
+1 photos
Pepe Jeans India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Roop Bajaj
    from Pathankot, Punjab
    Mar 12, 2016
    Report
    Copy

    Address: Amritsar, Punjab

    I am writing this mail to complaint you about a product I bought from one of your stores in Chandigarh 2 months ago. It was a black ladies sweater. I have not worn it more than 2 times till now and haven't washed it even once but it is having pilling on it very badly. I want to get that sweater exchanged but when I went to your store at Alpha One Mall, Amritsar, they refused to exchange it. As it is a natural defect so, it needs to be exchanged. I am very disappointed with the quality of the product as well as the service of the Brand Staff as I had never expected such things from a well known Brand. I have got a product exchanged twice in Tommy Hilfiger and Only but they didn't take more than a second to exchange the product as they kept in mind that customer satisfaction is more important than the sale. I hope that you'll consider my complaint and will revert with a positive solution.

    waiting for your reply.
    +1 photos
    Pepe Jeans India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      chanderbhan singh
      from Mohali, Punjab
      Mar 12, 2016
      Report
      Copy

      Address: 140603
      Website: www.tiendeo.in/stores/zirakpur/pepe-jeans-shop-no--first-floor-paras-downtown-square-opposite-panchk

      Hi my name is chanderbhan singh i buy a 1 jean of pepe jeans around 1 week and it damage from pocket side a hole in both back pocket side, defected peace given to me.i bought this jean from Pepe Jeans Paras Downtown Mall.
      Mall Paras Downtown Square Mall
      Shop No-25, First Floor, Paras Downtown Square, Opposite Panchkula Crossing, Zirakpur, Chandigarh
      Zirakpur (Punjab
      [protected]
      Pepe Jeans India customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nishant Saini
        from Delhi, Delhi
        Feb 8, 2016
        Report
        Copy

        Address: Hisar, Haryana, 125001
        Website: www.pepejeans.com

        My name is Nishant Saini and I purchased one Denim worth Rs. 2699 on 2 Jan. 2016 from Pape Jeans London, Ess Gee Trendz Retail (P) Ltd. SCF-89, Urban Estate- Hisar, Haryana, India. This is very pity that the stitches are of very poor strength and got out of their position from the Denim just after 2-3 days of wearing it .
        Thanks and Regards,
        Nishant Saini,
        Mob:[protected], [protected],
        Hisar,
        Haryana
        +3 photos
        Pepe Jeans India customer support has been notified about the posted complaint.

        poor customer care services

        pepe jeans customer services is very wrost. please dont go for pepe jeans product
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sybil
          from Mumbai, Maharashtra
          Feb 7, 2016
          Report
          Copy

          Address: Mumbai City, Maharashtra, 400 058

          Purchased a Pepe T-shirt in mumbai. Regret that the product has not only lost colour but also its shape. This poor quality is definitely not acceptable from a brand like pepe. Have always bought & loved their products in the past, never had an issue. Would appreciate if the company could look into this complaint on a priority basis to ensure continued patronage.
          WARREN-[protected] Email:[protected]@rediffmail.com
          Pepe Jeans India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vivek pitroda
            Dec 29, 2015
            Report
            Copy

            Address: 380061

            Dear sir or mam I have purchased ur product its nice. But its problem some stich brack out and matrial cloth ruff.Ihave purchased ur product only 15 days.I m purchase o[censored]r products is ethix branch it areya is alfa one mall ahmedabad. Store content pursue name is gaurang bhai its number is +91 [protected]. My name is vivek number[protected]
            +1 photos
            Pepe Jeans India customer support has been notified about the posted complaint.
            Bakvas product

            Product problem - Comment #2281908 - Image #0
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rost
              from Bengaluru, Karnataka
              Dec 24, 2015
              Report
              Copy

              Address: 144514
              Website: it's the store of Pepe jeans

              I have purchased Pepe jeans shirt from Model town store, Jalandhar city, Punjab(India).This is not the first time I've bought garments of the said brand but this time I am shocked that such an international brand can also use such a bad fabric, after first wash my Shirt loosened drastically and it became oversized.Now I request the company if they can exchange the shirt for the other one then please tell me on my email id- [protected]@yahoo.com as I have spent 2300 bucks for that.thanks!
              Pepe Jeans India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Barry gondaria
                Dec 24, 2015
                Report
                Copy

                Address: 370001

                PEPE JEANS-X'Mas FEST!Shop for Rs.5000, get merchandise worth Rs.1000 & shop for Rs.9000, get merchandise worth Rs.2000 FREE till 27 Dec'15 @ exclusive stores.T&C
                Pepe Jeans India customer support has been notified about the posted complaint.

                leather jacket

                I hve a buyied a leather jacket but itz al threads are removing plzz get me exchamge of size XL...
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sukant Pathak
                  from Pune, Maharashtra
                  Dec 17, 2015
                  Report
                  Copy

                  Address: Ranchi, Jharkhand, 834001
                  Website: www.pepejeans.com

                  I had purchased a jacket of Pepe Jeans from an authorised dealer store in Ranchi, Jharkhand, India. The jacket has withered off within a year, the external layer tearing off from places. I have just used the jacket for a month and kept it safe. I purchase it an year ago. I am extremely dissatisfied with the issue and surprised how this product turned out to be. Such incident tend to make me lose trust on Pepe. It is shocking to see the quality check outcome. I purchased the jacket from Pepe Jeans Store Shop No S2b, 2nd Floor, Jd Hi Street Mall, Main Road, Ranchi - 834001, state - Jharkhand, India. Phone:[protected] Landmark: Opposite Gel Church Complex I have submitted the jacket at the pepe jeans store I purchased from. If you can consider the issue and help me out from your end, I would be grateful. I hope for a response from your side. Sukant Pathak [protected]
                  Pepe Jeans India customer support has been notified about the posted complaint.
                  Dec 17, 2015
                  Updated by Sukant Pathak
                  My mobile number is +91- [protected]
                  My mobile number is +91-[protected]

                  There was a typing mistake earlier

                  Sukant Pathak
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    amangup
                    from Delhi, Delhi
                    Dec 16, 2015
                    Report
                    Copy

                    Address: Chandigarh, Punjab, 160017

                    My mane is AMAN Gupta. i have purchased a lather jacket from sector 17 CHADIGARH, INDIA. there was an offer of free wrist watch on shopping above 5000. But free gift was denied as it was not in stock . Although board was on display . If item is not in stock, that board should be removed . Kindly check the offer details and arrange the watch . You can contact me on this number [protected]
                    Pepe Jeans India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sumitme326
                      from Gurgaon, Haryana
                      Nov 23, 2015
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110085

                      I sumit kumar purchase a pepe leather jacket in last year approx november and used it only for two months and the after i kept it due to end of winter now this year i take it out for use the jacket is automatic tearing several spot it only leaves it leather (jacket leaves only its leather) how it possible i wear it only for 12-15 time i purchase it 5000/-+i sumit kumar purchase a pepe leather jacket in last year approx november and used it only for two months and the after i kept it due to end of winter now this year i take it out for use the jacket is automatic tearing several spot it only leaves it leather (jacket leaves only its leather) how it possible i wear it only for 12-15 time i purchase it 5000/-+
                      +2 photos
                      i have got same jacket with same problem !!!
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anmol Bhasin
                        from Vijayawada, Andhra Pradesh
                        Nov 22, 2015
                        Report
                        Copy

                        Address: 500033

                        Shopping done at Jubilee Hills, Hyderabad, Telanagana State, Store on 20/10/2015, The bill No: [protected]. On the Purchase of 3, 999/- rs and above on women's shopping there is an offer to get a Free Clutch product. The below are the details of my shopping; 1) Stock No: [protected] Unit MRP: 1799.00 2) Stock No: [protected] Unit MRP: 2399.00 The total bill amount is: 4, 198.00 I had visited nearly 5 times from the date of purchasing and my last visit to the store is been taken on 18th Nov 2015 at evening Hours, The store manager still says some stories that the clutches are on the way from Mumbai, later just spoken with the Senior staff in regard and the latest story been told to me is they are getting the clutches from dilsukhnagar store and it might take 1 day, or 2 days or may be a week.. I am bit surprised to hear to his lie on my last visit to the store, as how many days it might can get it from store to store in the same city (It hardly takes an hour from dilsukhnagar area to jubille hills area) When a International Brand cannot full fill the requirements of there customers in the first place, why do they have to come up with offers and fooling around with there customers and wasting the valuable time of the customers!! I kindly request the board of this consumer complaints department to look into this issue and take an action against the Pepe Jeans Brand, so that in future no other customer would have to go through such kind of issues in future. Thank You Anmol Bhasin Mobile No: +91 [protected] Email id: [protected]@gmail.com Hyderabad, Telangana State.
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ankur-madaan-90
                          from Chennai, Tamil Nadu
                          Nov 21, 2015
                          Report
                          Copy

                          Address: Chandigarh, Punjab, 160101
                          Website: Extra Vat charges levied

                          I bought 4 jeans of pepe jeans london showroom from dlf city center mall, chandigarh during the buy 2 get 2 offer. The mrp of the four jeans are rs 2599, 2599, 2499 and 2399. So effectively i should have paid rs 5198 inclusive all taxes but the store charged me 5% extra vat on the bill. So i ended up paying rs 5458. They increased the mrp of 2 shirts from rs 2599 to rs 2728. 95 each and hence increasing the total value.

                          Date of incident : 21/11/2015
                          Store name - pepe jeans london - jagriti fabric, tin no: [protected]
                          Store adress : delf city center mall, it park chandigarh, 160101
                          Desirable solution : refund my money on the basis of fraudulent marketing.
                          My contact number : [protected]
                          Email id: [protected]@gmail.com


                          How can someone charge more than the mrp??
                          +1 photos
                          Pepe Jeans India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            deepak garaie
                            from Delhi, Delhi
                            Nov 2, 2015
                            Report
                            Copy

                            Address: New Delhi, Delhi, 110054

                            Hello, i purchased two pepe jeans- 1 vapour.2(34) BLA-ICE mrp Rs-2599/ and 2nd is vapour.E(34)MID-BLU mrp Rs-2599. i purchased it 04/10/2015.after two wash the jeans started colour fading and fabric get damage. i bought this jeans from shop- FASHION TO POINT, E-173.KAMLA NAGAR.DELHI-110007, PH.[protected].this was the first time i purchased a pepe product and my exprience is very bad about pepe. so i request to you, refund or return my jeans. my name is DEEPAK SINGH, [protected]@gmail.com
                            +9 photos
                            Pepe Jeans India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Harshal Malhotra
                              from Mumbai, Maharashtra
                              Oct 11, 2015
                              Report
                              Copy

                              Address: Thane, Maharashtra, 400601

                              I stay in Thane city, Maharashtra state, India. I purchased combination of three Tee shirts from PEPE located in Thane (w), Korum MAll ..and i have given product for quality check its been more than 10 days and i have not recieved any positive responce, the problem was the tee lost its colour in water and it came on other pepe tshirts.. Kindly look in my matter. Harshal Malhotra
                              Pepe Jeans India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Alen Antony
                                from Mumbai, Maharashtra
                                Jul 20, 2015
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra

                                Hello, i purchased a black jeans of pepe a year back, a day before christmas, i am a student, with my two months saving i purchased this black jeans which costed around Rs. 3000. I used this jeans rarely on occasions. after two to four wash the jeans started strecthing and the colour started fading. I was so dissapointed, i bought this jeans from the PEPE OUTLET(VASHI, INORBIT MALL). This was the first time i purchased a pepe product, i think the product is either duplicate or faulty. The outlet person even gave me a assurance over colour fading. i would like to get a replacement on my product. Since i have put a lot of effort in buying this product. i would request to do the nessesary. Thank you, Alen Antony
                                +3 photos
                                Pepe Jeans India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  azeez shah
                                  from Mysore, Karnataka
                                  Jul 13, 2015
                                  Report
                                  Copy

                                  Hi Team, I have received a product which is a jean from Myntra.com but the product does not look like an original product because of the finishing of the jean, hence i would like to know what are the necessary checks we can do to check whether the product is genuine or not.
                                  Pepe Jeans India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    ravipaka
                                    from Hyderabad, Telangana
                                    May 27, 2015
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh

                                    Hi sir/madam, I'm ravi paka I have got some coupons of pepe jeans worth of 2000, as I have redeemed the points from my credit card of SCB. When I went dilshuknagar showroom for the 1St time they were saying like come in the afternoon time, so I went 2nd time in the afternoon they said coupons code were not yet updated, so I went yesterday afternoon around 1 pm to the same showroom they said like discount offer was running at this point of time so we can't accept this coupons, u please come after 30th of may. I Now I was waiting for the offers to redeem the coupons, and this is not the first time I'm getting coupons. Late 3months back I took shopper stop coupons I went there and I took the goods and the offer was applicable why not for this showroom. I need an answer for this all. My mail id [protected]@GMAIL.COM, I have attached the coupon photo copy plz check this. With Regards, Ravipaka
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chandan Singh Parihar
                                      from Mumbai, Maharashtra
                                      May 17, 2015
                                      Report
                                      Copy

                                      Address: Gandhinagar, Gujarat

                                      Dear Sir, I purchased one Pape T-Shirt from Lifestyle Kanpur on 20 Apr 2015. After washing it first time I found there is a hole near sleeves. Presently I am in Gandhinagar Gujrat and not having bill with me. Kindly suggest me how can I change my T-Shirt.. My contact details Mob- [protected]

                                      poor fabric

                                      I purchased jeans on 19/1/14 and after its first wash it has lost its colour. I just want to return it
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        bhuvanesh31
                                        from Haridwar, Uttarakhand
                                        May 10, 2015
                                        Report
                                        Copy

                                        Address: Dehradun, Uttarakhand

                                        Recently I have purchased a Reversible Jacket of Pepe. The colour from inside from neck and Zip side got changed within 2 days from Purple to Black which is looking too awkward.. The detalis of the above product are as follows: MED WADDWD REVERSIBLE Style: MILITARY COL/WASH: NAVY Size:50 CM/XL MRP:Rs4299 Month & Yr of Mfg.: 07/2014 LOT No.:4502-73
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit