Claimed

Pepe Jeans India Complaints & Reviews

1
Updated: Feb 16, 2024
Complaints 203
Resolved
37
Unresolved
166
Contacts

File a complaint to Pepe Jeans India

Having problems with Pepe Jeans India ?

File a complaint and get it resolved by Pepe Jeans India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Pepe Jeans India reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Banu Chitra Suruliraj
from Madurai, Tamil Nadu
Nov 21, 2017
Report
Copy

Address: Chennai, Tamil Nadu
Website: www.pepejeans.com

Product purchased date: 18-nov-2017
Pepe jeans in express avenue mall, chennai
Price: 4799 inr
I just wore the jean to travel in flight from chennai to madurai and it had got cotton balls in the inner thigh region. This way it will get torn in just a week o[censored]se
Replace the product with a good quality one.

Attached: photo
+3 photos
Pepe Jeans India customer support has been notified about the posted complaint.
I have purchase a jacket of pepe jeans from snow white showroom cannaught place delhi in december 2016
Leather of jacket is impaired
I am not wearing this jacket 15 to 20 days.
So i am requested you to please
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    W
    way2neha90
    from Pathankot, Punjab
    Nov 16, 2017
    Report
    Copy

    Address: Mohali, Punjab, 134116

    While washing jeans, the colour of pepe tag which was stitched on back side of jeans spread on jeans. Did not expect it from this brand. I bought this product through paytm, i want my money back. Pepe brand has some goodwill, please resolve my problem. Otherwise i will go to consumer court. I bought this product on 6 august 2017. Resolve it as soon as possible.
    Pepe Jeans India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sam98082709
      from Hyderabad, Telangana
      Nov 15, 2017
      Report
      Copy

      Address: Ahmedabad, Gujarat, 380015

      Sir,
      I recently purchased a new jeans of your brand i. E. Pape jeans, and at the time of washing the leather lable attached with its belt crocked its color ant made many brown spots all over the jeans. Now the jeans is totaly waste for me. I think this is not gud to go with your brand. Kindly solve my problem and do needful for me. I dnt know why this kind of crocking labkes attached with jeans.
      Regards
      +2 photos
      Pepe Jeans India customer support has been notified about the posted complaint.
      I had the same issue with my jeans same model

      cracking the color of leather strap - Comment #3071638 - Image #0
      cracking the color of leather strap - Comment #3071638 - Image #1
      cracking the color of leather strap - Comment #3071638 - Image #2
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        from Kolkata, West Bengal
        Sep 26, 2017
        Report
        Copy

        Address: Bardhaman, West Bengal

        Dear sir
        I am a regular customer of pepe jeans. I love to wear the jeans of your brand.in last august 15, 2017, i bought another one from pepejeans store of durgapur, west bengal.
        It was a nice one. Unfortunately, after washing i have found a defect in it. I never expected such a defective product from you. I am attaching the bill and photo of the jeans.
        It will be very kind of you if you replace my jeans as early as possible.
        Thanking you
        Regards

        Samrat bhowmik
        Email : samrat. [protected]@gmail.com
        Ph. : [protected]
        +3 photos
        Pepe Jeans India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Tanmay Punj
          from Unjha, Gujarat
          Sep 23, 2017
          Report
          Copy

          Address: Mehsana, Gujarat, 384001

          I was purch new jeans 72 black and dim gray in few months that jeans was totally damaging on middle cloth nightr in stitch.
          I was purch in pantaloons mumbai store.
          So i request to replace my pants.
          And i also buy 7 other product from pepe gemma,. But other pants are condition is good and also quality but those jeans???
          So please help resolved my problem and that time i was shopping 12000 rupee. Thank you
          +1 photos
          Pepe Jeans India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mt616330
            from Kanpur, Uttar Pradesh
            Sep 19, 2017
            Report
            Copy

            Address: Jhansi, Uttar Pradesh, 284003

            I have bought pepe jeans grey colour and in very first wash the colour of its leather lag spread over the jeans and the brown colour make the show of jeans ocward i have bought pepe jeans many times but this problem occurs very first time it feels very dipress. Jeans looks very bad nd this situation happns on very first wash plz do the needfull as soon possible
            +1 photos
            Pepe Jeans India customer support has been notified about the posted complaint.
            I purchased jeans and shirt worth of 6k to avail the free watch as it was looking nice on my wrist but I am very disappointed with this watch as it does not tell correct time, it goes slow by two minute in one hour.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sourabh Salunkhe
              from Pune, Maharashtra
              Sep 16, 2017
              Report
              Copy

              Address: Sangli, Maharashtra, 415416

              Dear Team,
              I had purchased a jeans from Pepe jeans outlet in sangli city.
              I had given the same pant for cutting and making it of my size as its hieght was more, they have cut and stitched my pant incorrectly and now are refuseing to pay me back or replacement of the pant.
              the pant height was intially 44 which I told them to make 37 what they did is they made is 35 and then added a part of pant and made it 37 but this caused the jeans to lose its shape . They have totally ruined my pant. And now when I confronted them about the same they denied replacement.
              Pepe Jeans India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                ravi0879
                from Aligarh, Uttar Pradesh
                Aug 29, 2017
                Report
                Copy

                Address: Nainital, Uttarakhand, 263139

                I have purchase one t- shirt of pepe jeans in Haldwani (India) to Dream shopee. I just 4-5 times only use this t- shirt without washing. I found more pilling in T- shirt so i comlain in dream shopee show room. He is not ready to note the complain. why customer purchase the brand t-shirt. I am only one week use to this t-shirt.(200 SF BRIEF PRINTED)
                +4 photos
                Pepe Jeans India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  gksat
                  from Patna, Bihar
                  Aug 13, 2017
                  Report
                  Copy

                  Address: Sambalpur, Odisha, 768002

                  Dear sir i recently bought shirt for my husband from the shop, city centre mall, farm road, sambalpur, odisha 768017 phone number[protected]. Unfortunately shirt was smaller in size and the shopkeeper refused to exchange it since he does not have shirts which was at a discounted price. I request you to help me in thos matter as i bought that shirt for my husband birthday and i am terribly sorry that it does not fit him. Dr l v gouri email id [protected]@gmai.com. Mobile no [protected]
                  Pepe Jeans India customer support has been notified about the posted complaint.
                  Alteration issu, she told I can't help, she does, t give respect to customer
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    pritishsi
                    from Delhi, Delhi
                    Aug 13, 2017
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110068

                    I purchased a t-shirt of 2000 on which i got 50% of means i had to pay 1000 and just after one wash it became useless... Pepe... Agar aukat nahe to offer mat dia kro atleast don't make people fool tumahara bs ka nahe hai offer so give at ur original price at least don't make customers fool yaar... Paise free k nahe aate... Your brand is famous just because of customers and the believe which you have created so far...
                    Pepe Jeans India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      cp bang
                      from Lucknow, Uttar Pradesh
                      Aug 7, 2017
                      Report
                      Copy

                      Address: Jodhpur, Rajasthan, 342001
                      Website: Pepe jeans

                      Dear sir or madam,
                      I am writing to express my dissatisfaction with the shirt that i bought
                      I have been your royal customer for many years. I bought a shirt from your shop and the poor quality of this shirt makes me very disappointed. First of all, after wearing it 2 or 3rd time it tore
                      Secondly the quality of material used was also poor

                      Unless you replace the shirt, i will be forced to take a legal action.
                      Your earliest response would be highly appreciated
                      Your sincerely,
                      Chandra prakash bang
                      Cpbang.[protected]@gmail.com
                      +2 photos
                      Pepe Jeans India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        mithleshmeena82
                        from Lucknow, Uttar Pradesh
                        Jul 28, 2017
                        Report
                        Copy

                        Address: Jaipur, Rajasthan, 302017
                        Website: SHOpper stop

                        मेने jan 2017 में शॉपर स्टॉप से आपकी जीन्स लिया था लेने के बाद पहले बार पहना उसी दिन आगे से आपने आप फट गई उसके बाद मैनेंशोपर stop पर गया वो बोले आपके 3 महीने पूरे हो गए है अब कुछ नही होंगा हम रिपेयर कर देते है फिर वापस काल पहना हु तो पीछे से फट गई मुजे तो लगता है SHOpper STOP वाले नकली पेपे के जीन्स बेच रहे है बीच बीच मे नकली सप्लाई हो रहा है क्रप्या मेरी मद्दद करे 10 जीन्स लिया उसमे से 1 जीन्स में खराब कपड़ा है आपने आप फट रहा है नकली माल है ये पेपे का इतना गठिया कपड़ा नही आ सकता है
                        Pepe Jeans India customer support has been notified about the posted complaint.
                        I bought jeans from a mall in nagpur...which in first wash it's logo discolored Nd whole jeans was spoiled ...it can't be wear again

                        pepe jeans - Comment #2829791 - Image #0
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          krushna dash
                          from Beliator, West Bengal
                          Jul 5, 2017
                          Report
                          Copy

                          Address: Khordha, Odisha, 751022

                          I have purchase a shirt from your distributor s-pimw10003 color navy[protected] price was rs2199 32% discount and charging 12% tax after that taken rs1675 from me through debit card he is given a manual bill where not written the gst and that lady is rudely in manner and threghten me don't know how to talk with a customer why all comapnies are given gst bill and this is idiot not given me his intension is to save the gst
                          +1 photos
                          Pepe Jeans India customer support has been notified about the posted complaint.
                          Dear Sir/Madam

                          I bought a white color jeans from one of your showrooms in Delhi. After the first wash, the color of the tag 'Pepe Jeans' has faded and has come out on the jeans. I'm very disappointed with this kind of material.
                          Location - Mall of India, Noida
                          Hoping for an early response
                          Thanking you

                          Don't give proper gst bill and rudely behavior of the lady person - Comment #2826730 - Image #0
                          Don't give proper gst bill and rudely behavior of the lady person - Comment #2826730 - Image #1
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Guriqbal Singh Khaira
                            from Khanna, Punjab
                            Jul 2, 2017
                            Report
                            Copy

                            Address: Jalandhar, Punjab, 144003

                            Hello sir I purchased two Pepe shirts n two Pepe jeans from Chandigarh n by mistake I purchased wrong sizes so now I went to your jalandhar Model Town showroom n they said they can't exchange but the rule is u can exchange from any pepe outlet... there behaviour was so rude n arrogant...n this is the second time they did this to me... they r ruining the image of Pepe ..
                            Pepe Jeans India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Anita Agarwal1234
                              from Kolkata, West Bengal
                              Jul 2, 2017
                              Report
                              Copy

                              Address: Kolkata, West Bengal, 700001
                              Website: Customer care of pepe jeans

                              Had bought a mens jeans from life style at quest mall kolkata, but after i washed the jeans the colour of the brand logo at the back spread over the the jeans. Due to some reason i have lost the bill too and now the shop says that it has no liability to take it back. Pepe jeans london being one of the best brand is always preferred but looking into this situation it is very disappointing. I would like the customer care to look into the matter and get the jeans exchanged or return back the money so that the trust on the brand from my end stays the same.

                              Anita agarwal
                              +2 photos
                              Pepe Jeans India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                depot
                                from Jamshedpur, Jharkhand
                                Jun 25, 2017
                                Report
                                Copy

                                Address: Ranchi, Jharkhand, 834009

                                Sir
                                Your factory outlet at ([protected]) ground floor, near kfc, station road, ranchi - 834001
                                Has very poor hygiene, sanitation and maintenance. The trial room is musty, ac in the store is generally non functional, ostensibly for repairs and the staff is non caring to these aspects. More so there is no systemised feedback form system.
                                Please investigate and shut down such substandard outlets.
                                Pepe Jeans India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  tindy3192
                                  from Chandigarh, Chandigarh
                                  May 9, 2017
                                  Report
                                  Copy

                                  Address: 133001
                                  Website: www.pepejeans.com

                                  In Factory Out near Ambala (Haryana), visited for shopping on sunday i.e.[protected]. there almost 30-40 brands there. i did shopping from many other brand including a Jeans from your brand.. Only you guys are taking VAT after discount amount, no one else is changing VAT on the discount amounts. As per retail norms and judicial protocols you are not suppose to apply VAT on the discounted amount. i asked so many shops there. only your brand is receiving such taxes unnecessarily. I request to please refund my tax amount back otherwise i will surely go for some legal action. I will put RTI also you have to explain that how you guys are going against rules made.

                                  I request you to please return my extra charged amount back.. I am adding the copy of the invoice with the mail. Please look into the matter and get it resolved as soon as possible.

                                  Thanks,
                                  Jatinder Singh
                                  [protected]
                                  +1 photos
                                  Pepe Jeans India customer support has been notified about the posted complaint.
                                  Aug 22, 2017
                                  Updated by tindy3192
                                  there is no action has taken
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jkvishal
                                    from Bengaluru, Karnataka
                                    Apr 26, 2017
                                    Report
                                    Copy

                                    Address: Bellary, Karnataka, 583101

                                    I purchased new t shirt in pepe jeans bellary. Karnataka. And i used hardly 3times, now stitches r removing n it damaged. So pls help me out regard this. Bcz these outlet people are not responding me properly. It is not branded and they selling by brand tag. Outlet people are not ready to contact with company person, and they using any words on customer.
                                    +1 photos
                                    Pepe Jeans India customer support has been notified about the posted complaint.
                                    I bought a jeans from central in pepe section in January and that jeans having a pepe tag back side which reduces colour all the time when i wash it left stains every where on jeans wht should i do tell me don't put such type of tag which gives stains ...!!
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      U
                                      Ullas Jose Karottukunnel
                                      from Neyyattinkara, Kerala
                                      Apr 26, 2017
                                      Report
                                      Copy

                                      Address: Mumbai City, Maharashtra, 400013
                                      Website: www.pepejeans.com

                                      I have purchased a Pepe Jeans from Kalyan Silks Thiruvananthapuram one year back. It cost me rs 3999/-. I used it at least twice in a month. Recently i have noticed that there is a small hole in front of my jeans near zip area. pls replace my jeans immediately
                                      Ullas Jose
                                      [protected].00 Am to 5.00Pm)
                                      [protected] (6. 00Pm to 8. 00Am)
                                      +3 photos
                                      Pepe Jeans India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Preeti Passi
                                        from Mumbai, Maharashtra
                                        Feb 12, 2017
                                        Report
                                        Copy

                                        Address: Mumbai City, Maharashtra, 400025

                                        This is bring to notice that I have purchased four jeans in Christmas sale at Pepe Jeans located at Unit No. 7, Sky Zone, High Street Phoenix, Phoenix Mills Compound, S.B. Marg, Lower Parel (West), Mumbai, Maharashtra 400013: Phoni:[protected]Hence forth mentioned as store)
                                        Product I brought was 4 pair of jeans and warm T-shirt and wrap round kind of sweater (shrug).
                                        Problem: All the four jeans and the T-shirt are bleeding profusely when immersed in water.
                                        Wrap round kind of sweater is bleeding color but lightly

                                        Action taken by me: I visited the store and mentioned them the problem and seek to return all the goods and get a refund. I did leave all the garments in at the store on Shabaaz request and he confirm that he will check and send the good to head office located at Andheri and get back to me.

                                        Teams response:
                                        1) Goods has been sent to the Andheri office
                                        2) Andheri team has to officially visit to some some place so will get back to soon
                                        3)Andheri office has refused to give the refund and stated that they have checked the goods and it seem to be fine.
                                        Pepe Jeans India customer support has been notified about the posted complaint.
                                        I bought a light colour jeans from Pepe, after the first wash my jeans spoiled because the colour of the logo cought on jeans... I can't wear it as it is light colour. I don't know what to do now... I bought from shoppers stop, I paid nearly 2200/- and kindly note I don't have bill copy... hoping some solution or replacement.

                                        Pepe Jeans and T-shirt color bleeding - Comment #2769466 - Image #0
                                        I have purchased 2 shirt and 1 jeans from goal garments ajmer, rajasthan.
                                        Same is defective and very poor quality.
                                        You are requested to please do the needful for replacement of the same.
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit