Pepperfry Complaints & Reviews

I bought 7 items from pepperfry on 11 december. On 14 december, they updated me that they shipped the items. amongst them there were 4 deodorants for which they provided me the same AWB no. , which means those are shipped together in a package. I received that package on 20 december, but it contained only 3 deodorants. so, i called the customer care which is not toll free.after 4 minutes they picked the phone and told me they can’t hear...

My order number is[protected].
It was to be delivered within 7 days, but I get an email & sms that its delayed - and will informed about further status 3 days later, that is no guarantee if it will be dispatched at all!! this is informed to me on the 9th day!!! What were they doing all this while??? Didnt they know it would get delayed?? They would have - but they didnt bother to inform me - the customer! When contacted the customer...

Dear Sir/Madam,
This is regarding Order Id[protected] made at Pepperfry.com on November 28, 2012. The product – KOMFI COTTON SET OF 2 PREMIUM SOFT PILLOWS – under this order is not delivered to me till date.

The company Pepperfry mentioned that they send the product through DTDC Courier via AWB number Z77725193 on December 3, 2012. But after not getting product after waiting a long time, I...

my order [protected] was shipped oh 11 december via speedpost tracking
EH[protected]IN when i am entring tracking details on indiapost wbsite
it showing till 13 december update and the consignment is still at
delhi so please look into the matter or i will take some strict action
later...

This was the first and the last time I shopped with PEPPERFRY who have been making people nothing more than victims of their scam. And I am not the only one writing such a review about them. I was enlightened about them while googling through reviews. I think I have been duped by them and my ignorance of missing such review for pepperfry. We all I reckon are spending enormous time on the website finding deals but what a waste of energy and...

I placed the order of Jacket with Order number :[protected] on www.pepperfry.com and it was supposed to get shipped by tooday, however, since tomorrow the order is showing cancelled , I'm continuously contacting pepperfry via customer support chat assistance , every time I have been provided with incorrect information that order is placed and you will receive it, yesterday one agent told me to contact courier service :SENT VIA: QUANTIUM,...

ordered Nature's bounty vitamins for the Hair from pepperfry.com , costing 1099 , Payed money by net banking on 1/12/12 . the item was received by me on 9/12/12.. the packet has 65 capsules and the date of import is 2010..the DATE OF EXPIRY IS 1/2013.. i.e. just after 20 days .same day I lodged a complaint on the website they replied that I need to send the pictures of the product and they will refund the money, which i did , I am sending...

Dear Sir,
I had ordered an product - BIS Hallmarked Yellow Gold 22kt Shiva Chain 16 Inches - from Pepperfry.com on October 5, 2012 (Order Number[protected]. After a long wait and follow-up, they delivered the product very late. When I receive the product, I found it of different in specification to what they mentioned in the product description in their website at time of order.

The Gold Weight was mentioned...

I used to receive lot of discount coupons from pepperfry.com in my email. On Nov 26 I tried placing an order for Sandisk 16gb Micro SD Memory card but accidentally placed an order for Silicon Power 16GB MICRO SD CARD (which is a different brand).
I used 40% discount coupon and the total price came to Rs.345. Just few seconds after placing the order I realized that I wrongly selected another brand and immediately had a chat session...

I have ordered (order no[protected] a sony digital camera from pepperfry 4th nov 2012 at that time their was 1gm gold coin offered by pepperfry as promotional gift so i have purchased this camera from this site. They have promised to dispatched the coin within 10 working days but till date they don't do it? I have talked to the customer care rep. telephonic/live chat but still they didn't dispatched my gift offer and even they don't...

hello sir,
i have place a order of two tshirts before 1 month ago from pepperfry.com, but they deliver to me only one tshirt, they have charged for both tshirts through net banking. i have written so many mails to there customer care executive, but they didnt reply to me , now i feeling they have cheated to me, i will never place any order from pepperfry.com, pepperfry.com provide very bad delivery service,
my order num is...

i had ordered a electric tandoor (inpro) from pepperfry.com, my order no is[protected]. but to my surprise they had sent me a manufacturing defective electric tandoor and more important it is not INPRO brand.
height of shamefulness was when i asked them to replace the item they told me to send the product back to them . they were without any answer when i asked them that its your mistake and why should i pay for it.

kindly...

Order no.[protected] for a silver coin was placed on 18.10.12 through online payment. Till date material has not been delivered not the status are informing by customer support team. In my accounts it is been written that the material shipped on 26.10.2012 through Blue Dart but the Tracking number provided there is totally wrong , when I tried to track it from Blue Dart courier web page I found that the number is wrong.
The Pepperfry...

I had ordered a watch from them on 6th October 2012, beating order number[protected], until date I have still not received the same and only thing I get to hear from them is that we have escalated it,I fail to understand the reason of delay...

Hello,
I placed an order for a wooden cabinet.
ORDER # DATE SHIP TO SHIPPED IN ORDER TOTAL STATUS
[protected]/10/12 ASHA SARATHY 18 WORKING DAYS* RS.7,649 SHIPPED

They did not ship in 18 working days. As there were many holidays I exercised patience and called them on 28th. They sent me a mail on 12th November saying that

Dear Asha Sarathy,br...

i made an order on 22 oct at pepperfry.com order no.[protected] and yesterday i got a mail that it will take 4 5 days more ..
i have never seen such shopping site .
i cancelled the order and they said it will take 7 8 days for the refund .
i want compensation too . it was my mom bday gift they hav ruined it

harshit jyoti
[protected]...

Order No:[protected]

I've ordered OPPO CERVICAL COLLAR from pepperfry.com on 17/10/12 for Rs 975

when I recieved the product on Oct 27 I found out that the actual MRP is Rs 495.

This is a big cheating from pepperfry.com!!!...

I ordered for a Beanless Ball from Pepperfry.com on 7th October, 2012 and they have delivered it today but instead they have delivered a China Made LED Torch..I was not home so my mother received the shipment so she couldnt check it at that point. This is utter nonsense and really a big fraud and the best part is they have also send the payment invoice along with it which is clearly mentioning about the beanless ball. I tried getting in touch...

I placed an order for backpack on pepperfry.com on 03-Oct-2012 (order#[protected]. The website mentioned delivery in 7 working days so I did not bother to call them up until 10-Oct-2012. when i did so after 10th Oct, my call was never answered as i was kept on hold for more than 10-15 minutes, but no one answered. It has been now 9 days and they have not shipped my item yet. Pls look into the matter.

Thanks and regards
Rahul...

I placed an order for a pair of headphones on pepperfry.com on 16-Sep-2012. The website mentioned delivery in 7 working days so I did not bother to call them up until 26-Sep-2012. when i did so after 26th Sep, my call was never answered as i was kept on hold for more than 10-15 minutes, repeatedly. I tried to connect their 'Live Chat' option and finally got a reply after waiting 15 minutes (mind you, the time taken quoted is not...