Pepperfry Complaints & Reviews

Please Forward this mail to your Head of Department

Hello Sir,

I have Order Gold Coins From Pepperfry with Order #[protected]

Due to bluedart People had Lost the Order they have convey me that they that report Shipment has been lost on 17 Sep 2012

from the same day i am try to contact Customer Care daily and ask the status on 18th sep 2012 they told me chat that it will be shipped...

Hi there
I have ordered an item with order number:[protected] on 13 Sep' 12 in http://www.pepperfry.com/ , I have paid for the item through online payment mode,
after paying for item the www.pepperfry.com site displays order successful and shipped in 7 working days but still the product is not delivered and there is no information given for tracking the ordered item,

Regards
Vinodh...

I placed my first order "Big Homes 3pcs non-stick cookware set" vide order no.[protected] from pepperfry site on 4th sept 2012. They did not deliver my product then I complaint through mail & online website. After 15 days of placing the order, they cancelled my order & said " the product is out of stock". then they gave me some pepper points.

As my order was cancelled I got pepperfry points. I opened...

the below mentioned order was placed on the website on 6 September 2012 and delivery time was 7 working days. But till date 22 September I have not received the product. After repeated complaints by phone and email, no response from the company.

Feel cheated and commitment of delivery did not meet.

Order Id Date Name Shipping within Amount
[protected]/6/12 Soni Singh 7 Working Days* Rs.575...

the below mentioned order was placed on the website on 4 September 2012 and delivery tine was 7 working days. But till date 18 September I have not received the product. After repeated complaints by phone and email, no response from the company.

Feel cheated and commitment of delivery did not meet.

Order Id Date Name Shipping within Amount
00255728 9/4/12 Shoeb Kadri...

Hi,

I placed a order of a t-shirt with pepperfry.com on 24/08/2012. Order id is[protected]. The color of product is shown as Blue and Green on site, but the product I received of black color.

When I contacted them they asked me to ship it back and told me that courier charges will be reimbursed.
I sent it back to them on 31/08/2012 with DTDC courier Consignment No : V09882239, and they received it next...

Dear,

Team Pepperfry..

This is regarding my order no :[protected]

I had ordered for Anna Andre Paris Floralina EdT + Deo Gift Set from your site on 23/8/2012 of 760/- , which was delivered to me with some other wrong product of 164/- value on 25/08/2012.when i contacted your customer care with request for refund of my money to my S/B A/C but they denied for the same and told me it is now not possible...

hi, i ordered 2 PRODUCTS on PEPPERFRY ON 10TH AUG’12,ORDER NO:#[protected], THEY MAILED AFTER A WEEK DAT ONE OF D ITEM OUT OF STOCK, AND SENT A COUPON NO REFUND. BY USING THAT COUPON I ORDERED 2 PRODUCTS AGAIN BUT THEN IM IN NEED TO CANCEL D ORDER WITHIN DAY, WHEN I ASKED THEM TO CANCEL AND REFUND THEY REFUSED, AND STILL NO CANCELLATION, ASKING TO WAIT FOR 2 MORE DAYS, ALREADY I SPENT RS.600 IN THESE ORDERS BUT DIDN’T RECEIVE ANY ITEMS...

I had ordered a softelsandwich maker from PEPPERFRY.COM Order no[protected] ON 3RD JULY 2012 but due to defects(was fuming) I had to return the product. The company till date has not refunded my money nor the courier charges.I have to call every alternate days and enquire about the refund status which has na null response
Strict actions should be taken against such online sits who play with customers trust and tolerance....

To whom it may concern,

I ordered few products from PEPPERFRY website on 29 July 2012. The delivery was in Delhi only which normally takes 1 to 2 days for delivery. It has been 11 days since I am waiting for the order. The address mentioned was my home address, which was always open of receiving the order. No one called me to confirm the address.

If your company is incapable of providing such a basic level of...

Select Period From : To : FIND IT
1 Item(s) Show per page
Order no. Order date Status Amount Details
[protected] 7/12/12 Confirmed Rs.1,108 VIEW
pulkit chhabra
A-3 2nd FLOOR NEW MULTAN NAGAR
NEW DELHI, New Delhi, 110056
India
T: [protected] PRINT ORDER
Order Mode: Cash On Delivery
Product Name Quantity Total

Philips Steam Iron GC1903/21
Orderd...

guys never buy from pepperfry. I tell you the reason I ordered a Prestige Omega Deluxe Fry Pan 240 mm with Lid from Pepperfry couple of weeks back. They sent me the product which was broken. On my complaint they arranged for a reverse pickup, during my complain I told them that I do not want the money back but the product itself and they agreed to it. Later I got a call from their customer care that they cannot send me the product but they...

DESCRIPTION
I placed order for 32 products out of which one was "Himalaya Anti-Hair Fall Shampoo" on 28th Jan 12. I received the product in leaked condition on 5th Feb and same day raised the issue with their customer support by opening a support ticket. After this I just kept opening support cases and mailed them only to get no response or lukeworm response.
They asked me for pictures of the leaked product after 15...

I have purchased green tea from pepperfry.com website two week ago and this is what they say after deducting money from my credit card

Hi Madhu Sai,


Greetings for the day.

Thank you for writing to us and sorry for the inconvenience caused.


Your order number[protected] has been cancelled due to the failure in the payment procedure on 13th April, 2012, so you...

Hi,
Please don't prefer pepperfry.com for shopping through online even if they give mega offers. Because that offers won't work. One of my colleague referred me pepperfry.com and when I registered I got 500 pepperfry points. I also bought a product of around Rs.1048 and while checkout there was an option to utilize the pepperfry points. In the final page, I was asked to click the payment option, where I preferred Cash On...

HI all,

I am sam john, from cochin. I use to do online purchases fom many sites and i found pepper fry is one that delivering the cheapest product,their indicative products are in higher quality.

when u pay COD(Cash on delivery) or Online they wont give u proper response and when u trying to call their toll free no. its not ringing an when.
i asked them about this this they responded like its bcz of...

Pepperfry is the new and worst shopping site ever. I had purchased Gatsby men gift set worth Rs. 725 for gifting purpose to someone's marriage.

I asked customer care representative (named Nerry) 3 time before making the purchase that the gift set is in Gatsby box or are they loose products. He confirmed me that these are nicely packed in Gatsby gift set with having diff. space for each product. So i ordered it. My friends’...