Philips India Complaints & Reviews

I had purchased Philips home theater from Philips before one year back in the n/o Pneumo Care Health Pvt Ltd. I had registered compliant on Philips customer care on dt 22/06/15 due to we are facing some problem in philips home theater. i called on philips customer care They had issued me RMA NO - SUP001/ 10838 and asked me that our engineer visit in 24 hours but nobody visited to check this problem. i again call on Philips dt 23/06/15 then they had issued me the concern person no Mr. Abhishek Ranjan. i called up on his cell no they had asked that visit will be done on next 24 hours. still no body has visited. this type of service we are taken by Philips to our customers after sale your product. Thanks Parveen Nayar Mobile - [protected]

MODEL : PHILIPS MOBILE W6610 SERIAL NUMBER : [protected] Date of submission for service : 08/06/2015 Place : Philips Authorized service - Accel Front line Coimbatore MY PHILIPS MOBILE WAS UNDER SERVICE BOARD PROBLEM WHICH WAS GIVEN M/S ACCEL FRONTLINE, COIMBATORE ON 08/06/2015. They agreed to rectify within a week. But they replied me today not reeving new board from M/s Philips so for. I don't have extra mobile. Kindly arrange to complete the service and do the needful urgently. Kindly confirm. Expecting your reply Thanks & Regards V.S.Saravanakkumar Cell : [protected]

R/Sir, I have purchased a philips sound bar with woofer model DSP 475U on[protected] but it is not working properly. Since then I have registered my grievance vide complaint No SUP001/6825 but it is not resolved still. No one called/came to my residence for its faultness/rectification. it is therefore once again requested that the same me y kindly be resolved as early as possible. With regards Addy Mob No. [protected] email: [protected]@rediffmail.com Q No D-1 PWD Colony Kathua Teh & Distt Kathua J &K...

R/Sir, I have purchased a philips sound bar with woofer model DSP 475U on[protected] but it is not working properly. Since then I have registered my grievance vide complaint No SUP001/6825 but it is not resolved still. No one called/came to my residence for its faultness/rectification. it is therefore once again requested that the same me y kindly be resolved as early as possible. With regards Addy Mob No. [protected] email: [protected]@rediffmail.com Q No D-1 PWD Colony Kathua Teh & Distt Kathua J &K

I had purchased a philips mixer grinder from Global trading house 5thnfloor City centre mall mngalore. There was a problem with the knob while turning within ten days o[censored]sage and is been increasing as days go on. hence, had registered a complaint with customer and was given an assurance of sending some technician within 8 hours of registering the complaint but in vain I request you to kindly address the problem at the earliest and avoid in leading to more dameges. hope a positive action immediatly

Sir, I had purchased Philips DVD player model no. PET717X/94 on[protected] and had to give it for repair in the authorised service centre in Amar Colony, Lajpat Nagar, Delhi on[protected]. I have still not recieved my product back after repair inspite of regular following up with the staff. The product is under warranty and the warranty period expires in September 2015. Please look into the matter and oblige. I have got a complaint no. 960 from the service centre.

i had purchage trimmer qt4005 from flipkart last year, it is under three year warrenty.at presentely not working, after taking to coustomer care, since there is no service center in the capital city o[censored]tterakhand, i had try to contact in saharanpur and rishikash but no one is picking phone over there, what should i do with phillips product?

I had made a service request for one of my domestic appliance on 9th June 2015 no.[protected] with the assurance that I will get the response within 8 working hours. But unfortunately I hadn't received the same. I had again call the customer care number and they said that they had send the notification again to the nearest service centre and I will get the response within a day positively, but I hadn't received any call . I had made call to the customer care 2 3 times and they assured me again and again but I am totally disappointed with the service provided by such reputed company.. You are requested to kindly confirm me whether It will be possible for you to attend service request or not

Dear Sir /madam I am suman shil from islampur, west bengal, india . I parchesed a philips bear head trimmer from paytm after using it for 4months it was not working then i gave it to the philips service centre situated in siliguri, west bengal with order no-9031 . But still now i'm not recive a call from service centre or even the product If you kindly take an action over this matter i would be highly oblised.

I have purchased the Philips DVD 3688/94 from Reliance, No. 705, 707, 1 st Main Road, Ramamurthy Nagar, Outer Ring Road, OMBR Layout, Banaswadi, Bangalore-560016 on 07/04/2015, but the box was opened on 25/05/2015, while playing DVD the picture was getting stucked, I thought it might be a DVD problem and played other one but it was also the same, next day I checked the same DVD in other Philips DVD Player it was working fine, the next day I took the DVD to Reliance and informed the Problem, on 27/05/2015 they told it is rectified, on 28th I played one DVD the problem was not rectified, I took it back with anger again and requested to get it rectified or replace or give me option I am ready to pay more and take good one, from the store they told that they will surely rectify and give it back, they kept for four days and gave me on 2/06/2015, immediately i played and checked the problem remains the same. So thought to call directly to customer care they are telling that they only sent the technician to Reliance and the same technician called me and telling that the sound problem was rectified it was just settings problem... ha ha ha ha I really don't know from where this sound problem appeared!!! At last i spoke to the customer executive and he is telling you bring the DVD if you want rectified ...CAN ANYONE HELP ME OUT I am not ready to take and run behind service centre.

We have handed over DVD player for service on 8th May at Annanagar Chennai Service center. Till date the service has not been completed and the set has not been return. Several time personal and telephonic conversation we received the message sating that once it will ready we ill inform and you have no need to contact.

I had purchased one Irom Box model No. HI 113 since one and half year, six months back heat plate gone, I consult to nearest authorized service center they accepted replace the part under warranty, but still now they have not replaced, they says the spare part not come from philips company, Philips company is most branded company but there is no proper service please support to this regard, [protected].

sir, . i have given my dvd player for repairing on 14 april 2015 at pacific enterprise, gandhinagar, gujarat. but tiill now they have not returned or repaired my dvd player. please do needfull to repair my dvd player. address of the service center & contact number is...pacific enterprise, g-3, suman city, sector 11, gandhinagar, gujarat. telephone no is[protected].

ref: complaint no: [protected] kindly refer to my above complain no pertaining to my concern of lack of support from your customer care nor the service centres in mumbai to supply spares for grooming kit model no. QG3080. It's very disheartening to hear from the service centres that the model is discontinued hence they cannot supply me the spares. Secondly the customer care did not bother to check whether my concern was resolved to my satisfaction in the past and happen to be silent on the matter. i would request your assistance for resolution to my complaint at your earliest. regards rajesh porecha [protected]

Dear Sir, i have to advise you that i have purchased the above mentioned LED TV Model No. 32PFL 6977 from your authorized dealer M/S BBD SONS DIGI WORLD, 4, 5 Bansmandi chauraha, near Naka Gurduwara, Lucknow UP on[protected].I am facing the problem in the in the Videocon d2h which is being in built in the LED since the purchase.Although the videocon d2h has been repaired five times from your authorized dealer in Lucknow.The service executive who visited the complain has already changed the PCB two times. But it is still not working So i therefore request you to look in to this matter seriously and resolve my issue and replace my LED instead of further repairing as it is still in warranty period. Hoping for your sympathetic consideration

Sir, I have purchased new Philips multi grooming kit QG3343/16 in Haridwar by your authorized dealer. The detail foil shaver (Blade ) got damage within a month, So I asked for replacement, but with great difficulty after 2 months I had to purchase the hole assembly of shaver, which they were able to arrange after 2 months only. Now again after 1 year the shaver blade has got damage, same is not available at Rishikesh service centre, So they are denying to support with the part . So please ensure you arrange either shaver blade or Detail foil shaver assembly at the earliest, As I am not able to use the same .

we had purchased a new dvd player from the philips showrrom at relief road in ahmedabad for 10300/- on 9/5/2015. It was informed that the technician will come and explain the product details in two days. However more than 8 days have passed and the executive has not come. Once he had called and fixed the time and we kept on waiting for him but he did not turned up and also did not inform that he is not coming.

I have purchased a PHILIPS LED TV 32PFL6977 DDB on 24.01.2014 from KAMALIA SONS Ranchi. I am using VIDEOCON d2h.On 27th April message appears"Software upgrade through OTA.I had Left the TV in on position but after two hours same message was appearing.Then I made a call to Videocon d2h customer care.They send an engineer the next day.He suggested me to consult Philips service centre.The Philips service engineer heard the problem and without seeing the TV he told that I have to spend Rs.5400/- to change the PCB(The contact person's No is [protected]).Next day one service engineer came and without touching the TV told "you have to change the PCB which will cost Rs.5400/-.Now you tell me if software upgraded through satellite and TV stop working what is my fault ? Why I will spend Rs.5400/- ? I also asked the service engineer if you change the PCB and again there is a software update through satellite and the TV stops working.what am I supposed to do.He replied that again I have to spend Rs.5400/ to change the PCB. Please help me out here. What am I supposed to do? How can this be solved? -Anusha Ghosh ([protected]) email id: [protected]@rediffmail.com

this is with the ref no[protected] with philips customer care. I have a philips trimmer model no- QG3030 for which I send request for purchase of their small blade but they told me that the company stoped the production of that model. So, they are unable to provide that blade but they offer me that you can purchase any new trimmer and we are ready to give you discount of 25% on the product and surrender the old one. Now I am ready for that. kindly provide as early as possible. Regards Akash sharma [protected]

I bought an philips iron GC-1905 from flipkart. 30 days back it stopped working. I called service centre and I was informed that a service person will contac me in next 8 hours. I waited for next 3 days but no response or a call. After that I have contacted multiple times to the NCR service centre of philips but each time I get the response that "your case is upcountry one and it will take some time". Its already near about 30 days still no response.There is Mr. Varun(consumer service department, delhi NCR)who is handling my case, who always promise that he will call me back for the resolution but he never called back. Now when I call to service centre and ask for Varun either they put my call on hold or they say that he is not available. I am completely embarrassed by the service Philips is providing TO me.I will strogly recommends to other to think twice before taking any product from Philips.