Philips India Complaints & Reviews

I had written to Philips via email almost two & a half months ago. I am forwarding my communication with them hereunder which explains the entire experience that I have had.

I received an acknowledgement from the company via email the very same day with a request for more details which I provided. A few days later, they emailed me claiming that they tried to call me but my phone was not reachable and asked for the contact...

Dear Customer Service Manager, This has reference to purchase of a product from E-commerce website SNAP DEAL (Philips TV Set 32PFL5039/V7, 32" SET ) and the same got delivered to my home. Post Delivery, I immediately called to your customer care number[protected] to request for service engineer to install TV set at my home. The request was made on 30 Jan, at 8:05 PM. I had received assurance that service engineer will approach...

My 32" 2011 model LCD TV stopped working one fine day (not switching on). Gave it to Philips dealer N.J Electronics, Thiruvalla, Kerala on September, Had been there for 3 months plus. Very bad experience in terms of the support from dealer and Philips company. After following up regularly, the dealer finally shouted bluntly on face that they cannot repair it and they don't care about products after warranty period. Highly insulting experience!!!...

Dear sir I am gurumallayya hiremat i was brought LED TV since 2011 that tv display and sound dead after 1.5 year so next I have shove my warranty card that TV exchanged but now same problem coming what can I do tell me sir. Details below: Model NO: 32 TFL5237/V7 Invoice no:[protected] My contact no:[protected] Email :[protected]@gmail.com...

I have bought a philips mixi. There is problem in mixi which is not in operation. Kindly send your engineer for repair of the same. My address has also been changed to: Flat No 2504, 15th Floor, Divyansh Pratham Apartment Kanawani Road, Near Delhi Public School Indirapuram, Ghaziabad Distt Pin Code 201010 My Mobile no [protected]...

Product= Philps Induction Coock top HD4929 Purchased from: Amazon India Purchase date: 22nd November Device went bad: on Jan 3rd Complain filed: 3rd Jain Promised to repaired: In a week Current status: fighting with Philips customer care center to get it repaired, no dates provided I had bought Philps Induction Coock top HD4929 from Amzaon india on november 2014. It was delivered on time my address in hyderabad . I was very...

In last 10 months this is the 5-6 complaint about my phillips DDB tv(sl. no.[protected]. the inbuilt d2h is not working properly, every time guys from phillips comes and changes the inbuilt d2h but every time some new problem occur. I want phillips to look into this and resolve this or change the tv if possible....

I have been using the food processor hl1659 since a year. I lives in jaipur .last month it got a small technical error As it has been displaying Ol ( Overloading ) everytime i want it to grind something or for rest of its functions. since then i have called so many service center in jaipur but no one is respondiNg to get corrected this error.And they are saying that they can only repair other electronics items not food processor. I m in...

I have philips home theature model no -hts2500 & that home theature was not working properly so i complained at philips customer care than they send 1 of exextive for collect that on 30.08.2014 under warranty & he submitted that at unique services gumti, kanpur(up) & till today my problem is not solved everyday they are telling new stories & this is not good for your companies reputation, today when i call them they told me...

Sir, I have 4 nos. bread trimmer after some time blade are not working properly. I get two service centre no via mail send by Philips. i call both of them but very bad response by both. He told firstly blade are not supplied by company and after that he said cost of one blade Rs.1000. Both service centre have no manners to talk with consumer. I am very furstrated. Please do needful action. And send me blade price of model no. Qt4005 &...

Philips company reputation is going to lowest calibre due to lack of working concern and service by the service people. I am Dr Pratik Tarvadi. We had given our Television for repair on 9 Dec 2014, probably a blunder from our side of trusting Philips service. They charged me rs 3000 for replacing some parts and they gave it back at almost quarter past 10 pm after repeated calls asking about the status of our Tv. Next day the condition same,...

Hi, This is in reference to complaint logged[protected] on December 10 for replacing the Speaker remote but even after 34 days I couldn't get remote.Please do the needful at the earliest though I have called several times philips customer care to remind again & again. Following are the details of the product purchased: philips YL1A[protected] Philips 2.1 Speakers MMS2550F with remote Service Request ID:[protected] CC executive...

I, gireesh purchased philips 32 inches ddb technology television in 2014. now a days for few channels audio is not coming. i informed the same to venkatesh local technician of Anantapur where i reside but he is not responding in good. 9 days completed but he is not giving any support but he is asking for only insurance in phone. kindly take my words in to consideration and arrange good technician to solve my problem and take necessary steps...

My name is Dinesh and i purchased a 32 inch Philips LED(32PFL4738) with serial number[protected]from Flipkart on 6th Oct 2014 with 3 years warranty. I waited for more than 2 months from your side for 3 year warranty certifcate but could not receive yet. Also when i try to register my details on "poweroftwo.in" then it shows me that this serial number is already registered. My question is if it is registered then please provide...

I got my Philips TV 29pt7325/69 Pixel Plus serviced from an authorised Philips Service center(Delta Service, BTM 2nd Stage, BTM Lay out) on 13/12/2014. They charged me Rs.4200 for the service and given 2 months warranty on the product they changed. Unfortunately after 10 days my TV again stopped working and technician told FBT has gone again and needs to replaced which falls under guarantee. Now when I try reaching the service center they...

Dear Sir/Madam, This has reference to the captioned subject I wish to notify that i have purchased Philips PC Speaker 4040PMPO / USB from Croma Electronic Mega Store, Surat on 04.12.2014 vide invoice no.SLF02A[protected]. However While I had tried to run product at home on 07.12.2014 after unpacking the same, it was not working properly hence i have approached to Croma for registering my complaint but they told me to contact Philips...

I bought Philips MMS 1515F Laptop Speaker on 14th Nov 2014 and it was faulty. FM was not working. I made complaint on customer care in November only. One technician visited home and after inspection he said it can't be repaired at home. He also said that you need to take it to service center. Initially he denied that Phillips will pick up from home to service center. But after having argument he said that person who pick up it on leave for...

Dear team, I was given one music system for almost 9 months back but the issue is not resolved by your local service engineer. Every time i visit to service center but the result is same even he did not back me the music system also. I was very disappointed with your local service engineer. Please look into the matter and reply. Your local service center address is: M/S Chandradeep Elecctronics N.N.Dutta Road, Norshingtola Silchar,...

Philips is a very reputed company, but the Bangalore service center people are trying to destroy Philips name. We had called the service people for repair of our 9 yr old 29 inch TV. To our surprise service is not same, after repeated complaints for 7 days, I get a service personnel. He puts the cost (hopefully genuinely required) of the parts and gives assurance of only 1 month warranty but the TV is not functioning properly. Again past...

Here is the info in short. Original Product: HTS3541/51 Audio stopped working, everything else functioning fine. Engineer ended up short circuiting the whole board. Repair quotation:INR 8k Time:10 days Product received post 1.5 months in faulty condition. Product claimed not repairable. Offered HTB5520 for INR 13k(as opposed to the original quotation given) Demand Draft taken on 10th Dec 2014 Promised product in 7 days. Product...