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Philips India Complaints & Reviews

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Last updated Jan 17, 2024
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1860 180 1111
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86
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9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3
Gurgaon
Gurgaon District
Haryana
India
122002

Philips India reviews & complaints page 59

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R
REESHAV
from Delhi, Delhi
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Dark at the right side of TV set

Address:Kolkata, West Bengal

I, Soma Paul had purchased one PHILIPS LED TV (model no. 24PFL3938/V7 A2) from Great Eastern, Barasat on[protected]. On 2nd March 2015 I have lodged one complain (no. PKOL[protected]) due failure of watching the said TV. Mr. Tapan Sarkar from your esteem service centre attended two times. But he was failed to correct or repair my TV set. According to Tapan Sarkar there is a big problem in the panel board or panel. Under these circumstances...
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Address:Srinagar, Jammu and Kashmir

Sir/Madam It is to submit that I bought an induction cooker, Model: HD4908 on 03.12.2012 in Srinagar, J&K. It was working normally for the first year of purchase. But soon after the expiration of the Warranty it started giving problems. Then I started paying visits to your Authorised Service Center which is "Adil Electronics" in Karan Nagar. Then my bad luck started as I had to visit the service center a number of times. Every time...
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N
nk66philips15
from Delhi, Delhi
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complaint for induction hd4928

Address:Varanasi, Uttar Pradesh

i purchased a philips induction model no. hd4928, on dt. 26/7/2014. within a month its body got melting problem, and that problem was rectified from your service centre, jawahar nagar, varanasi. 15-20 days ago same m/c. got dead, then i carried it to your service centre, nagwa, varanasi. after repair when i plugged in at my kitchen, my home mcb indicated shortt-cicuit problem, again i rushed to same service centre and after second repair,...
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bhavik3591
from Mumbai, Maharashtra
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LED tv screen is half dark

Address:Jamnagar, Gujarat

Philips LED Replacement Request Hi, Complaint Date:[protected] Complaint By: Bhavik katarmal I am writing this letter to drop your attention towards the problem i'm facing. I'm facing very bad customer service of Philips from very long time. I have raised a complaint towards my Philips LED TV on 17th January 2015 and its being more than a month but still there is no solution from your side. The LED is not working good. From...
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S
SPDP
from Kolkata, West Bengal
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LED Tv

Address:Kolkata, West Bengal

I purchased Philips LED Tv from Great Eastern Dalhousie branch on 02.03.2015. The Tv was delivered to my place on 04.03.2015. The person responsible for installation & demo were supposed to come on 04.03.15, bt due to mis understanding in telephonic conversation they where unable to come on 04.03.15, as according to them its the customers responsibility to follow up with the service centre. Next day 06.03.2015 was holi so they were unable...
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P
pbphhb
from Dhanbad, Jharkhand
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TV not replced

Address:New Delhi, Delhi

Dear I have purchased a Philips full hd tv 32 PFL 5578 32” NOV. 2014 .But port HDMI was faulty after many complaints and visits by technicians and card replacement, was declared that complete TV will be replace with new one . Now another issue is this, new TV not delivered still although TV is available with your delivery /transportation department as I received a call in January month more than 15 days before which was from Mr....
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R
roopa.sawhney
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Problem with Food Processor

Address:Faridabad, Haryana

I purchased a Philips Food processor for Rs. 8000 in November 2012 from Reliance Megamart, Faridabad with 2 years warranty. The product got repaired 3-4 times within 2 year warranty period. Now after the warranty is over the product is again not working for more than one month now. I am highly disappointed of the product. It seems we have done a big mistake by purchasing this brand product....
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ushajain301160
from Kota, Rajasthan
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Philips Juicer HR 1853 Dhakan Broken

Address:Jaipur, Rajasthan

I have purchage a Phililps Juicer HR 1853 from Sanzari 17, jayanti Bazar Jaipur, Rajasthan on 03 Dec. 2014. bill no0173433.After one week this Juicer Dhakan (Part no. 2 asper dygram) is broken. I visited your service center PS CARE at jaipur on[protected] but thay told me that this Juicer Modal is old and this is out of Market. I contract your custumer carrear toll free no. and they give me a no. [protected] (Om Prakesh) after so many phone...
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A
abhimalik123
from Delhi, Delhi
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Complaint for LED TV

Address:New Delhi, Delhi

Hi i bought a 40" Led TV Model number - 40PFL4758/v7AZ and the serial number is[protected]. The problem is that if the main power switch is on the TV starts by it self, and as there is no signal on the screen the screen keeps on changing colour by it self. My contact details are [protected]@gmail.com and my mobile number is [protected]....
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K
Ketusilie
from Darjiling, West Bengal
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Replacement of TV panel

Address:Dimapur, Nagaland

sir, I purchased a television set from Gurbachan radios in Dimapur Nagaland in July 2014. Serial no[protected], model no 32pfl6577/v7. However, the panel developed some defect for which I sent the TV set for repairs in November 2014. It's almost 3 months now, and I have been calling both the service center here in Dimapur and Guwahati in vain. The regional manager in Guwahati has assured me time and again that he would call me back...
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karth75
from Hyderabad, Telangana
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TV HANG FREQUENTLY AND REMOTE DOES NOT WORK PROPERLY

Address:Madurai, Tamil Nadu

Sir, I have purchased a 29 inches LED TV vide bill no. 1898 dt 20.08.2014 of J&J Traders, Madurai (Benit & Co., Kamarajar Salai, Madurai). From the date of purchase the TV is handging requently. The remote provided with the TV is also not functioning properly. The service engineer Thiru. Essaki attended on 18.09.2014 and asked me to change the batteries in the Remote. From that date i am reqularly changing the batteries once in a...
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A
ajit hawaldar
from Bengaluru, Karnataka
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NON SERVICES

Address:Belgaum, Karnataka

Dear Sir, i visited your belgaum MACKRON TECHNOLOGIES OFFICE ON 18.02.2015. REGARDING SERVICE OF PHILIPS MAKE INDUCTION NO HD4907. BUT THIS PEOPLE ARE NOT SERVICED & THEY THROUGHED MY INDUCTION TO OUTSIDE ON ROAD. IF YOUR COMPANY IS NOT SERVICED YOUR COMPNY GOODS THEN WHY YOU ARE RUNNING THE COMPANY. CLOSE YOUR COMPANY IMMIDIATLY. IF YOU HAVE ANY PROBLEM WITH WITH ME THEN CONTACT ME @ ANY TIME ANY DAY ON [protected]. AJIT...
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Y
yashk52
from Noida, Uttar Pradesh
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Kind attention(Regarding Phillip Home theatre)

Address:New Delhi, Delhi

Yesterday(17th Fab 2015) I have purchased Philips 3d blu ray home theatre HTB5580/94 form vijay sales block no b-1, nr amar leela hospital, janakpuri. On purchase of my product I have clearly clarify that technical person should be come tomorrow any time @ my residance address. Even I have register a compliant in three time @ philips customer care but did not get even a response they provide me some agancy no(digtec service-[protected])....
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N
Nayan B
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pending redressal of Complaints for over 1 a month

Address:New Delhi, Delhi

On 11th Jan i had lodged a complaint for my philips LED TV, the technician had duly visited my residence to check the TV from United Home Care, i was told that the my TV will be repaired within 10 days. Complaint Number-PDEL[protected], Owners name-Manidipa Bhattasali Its over a month and i have been daily following up with the customer care toll free number, but no redressal have been received to my query. Every time whenever...
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R
rajan1518
from Ahmedabad, Gujarat
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Remote Controller for Home Theater DSP 2500

Address:Ahmedabad, Gujarat

I bought Philips Home Theatre 3 Years ago assuming Best Quality and Best Customer Support. As far as quality i m satisfied. However, I need to replace the Remote Control and i contact to Your Customer Care Centre in Ahmedabad. (Alap Electronics) before 4/5 Months. I didn't get any Positive response, . That i write to your customer Care email i got only fake promise to deliver within 2/3 days. Your Customer Care main mention contact No. of...
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A F K
from Mumbai, Maharashtra
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Induction Cooker

Address:Mumbai City, Maharashtra

Your service centre is so poor we face the problem approx a month and there is no person who takes the responsibility or replied the mail Dear, We customer of Philips buyed the Philips induction HD 4929 on 4th jan 2015 till 13th it worked but on 14th jan it stopped suddenly and there was no error code displayed on it. on 14 jan itself we did the call log the SR no is[protected]. so they said the technician will come with 8...
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S
Sun Pd
from Kolkata, West Bengal
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Led tv panel faulty

Dear Customer Service Manager, This has reference to purchase of a product from Great eastern, Barrackpur branch DEAL (Philips TV 32" SET ) and the same got delivered to my home. but after 2 day, s problem in my screen, so I called to you, & your technician come my home & repair it, but I not satisfied for my new TV SET. Then 1 years cross the warranty same problem I face my to but your technician called me...
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pshanbag
from Mumbai, Maharashtra
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Philips Toaster HD4823

Address:Mumbai City, Maharashtra

We had purchased a Philips toaster on 21/10/14 from Vijay Sales, Mahim, Mumbai. Within a few days it was found to be malfunctioning ie. its thermostat was not working - the toast was getting burnt at minimum settings. We asked for a replacement since it was within the warranty period. After several trips to the shop the toaster was finally replaced and we were given another piece. However within 2 months, the new piece has also starting...
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deepak171
from Bansgaon, Uttar Pradesh
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no service

Address:Shimla, Himachal Pradesh

i purchased one 32 inch led tv from snapdeal, after many calls at the toll free number a guy was sent for installation, he just hung the tv on wall and went away . later when i used the tv i found its av port is non functional, now its one month with innumerous calls at toll free number, including a mail regarding the problem. another thing is i have registered this product for three years warranty also. now with this kind of response with...
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V
veroghallebdesa
from Mumbai, Maharashtra
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Philips Hair Clipper HC3420

Address:Mumbai City, Maharashtra

I had written to Philips India via email almost two & a half months ago. I am forwarding my communication with them hereunder which explains the entire experience that I have had. I received an acknowledgement from the company via email the very same day with a request for more details which I provided. A few days later, they emailed me claiming that they tried to call me but my phone was not reachable and asked for the contact number...
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