Philips India Complaints & Reviews

Sir,
Here I am launching my complaint against the philips service centre situated in Benachity, Durgapur, Westbengal. The complaint is launched out of an extremely bitter experience as this centre which is said to be an authorised service centre by Philips India Ltd. showed their dishonesty, harassing attitude and trying to deprive. I faced a very small problem with my DVP-3046/94 DVD player purchased on 28.06.07. The...

Respected Sir,

I bought this philips pure water dispenser in Rathna Stores (siva comples) located in pursasaiwalkam chennai. At the time of buying they said like whenever the water filter needs to be changed u can buy the water filter in the same shop where u bought this product. Every two months once this filter has to be changed. But now if we go and ask for the water filter they are saying that they won't sell the...

Whenever you want to buy any consumer product make sure they are efficient with the service support in your town, I had very bad experience with the "Philips".

Dear Sir/Madam,

This is I am writing not as complaint but more than I would like to make you aware of the scenario which can be very much damaged the name “PHILIPS”.

I have bought Philips projection 43" TV (43PP8421/69)...

I am looking for some help.On 20th March'08, I bought one home theatre system (Model No.-HTS 3545) & one 32" LCD TV (Model No.-32TA 2800) from--Electronic Home, J-40 A, central Market, Lajpat Nagar-2, New Delhi-110024 (Invoice No.-1307 & 1306).

What quality we saw in the shop, when TV we received & got installed, it was not of that quality, even after using Hi definition cables. Everything was...

I have philips mucis system model no:FW-y320/12 having srl no IL[protected].I have annual contract valid from 11/1/07 to 10/1/08.my system got defective on 6/1/08, the same I deposited to philips service center i.e SA enterprises 60, Maharana pratap nagar near ush colony gwalior-2(MP) under AMC period.after seven month of delay company say we dont have part for your system.you take it back.my complaint is that my system is under AMC period...

I have puchased philips three cd changer music system in year 2003, I have done AMC for the said product in 9th Jan 2007 for one year.My sytem get defective on 5th Jan 2008, I deposited my sytem to philips service center at gwalior(MP) on 6th Jan 2008 under AMC period.first service center told me that we are not getting part which is going to replaced in your system.Now after six momth of delay, company say take your system back because we...

Sir, WE purchased Philips 29 inch T.V from Mangalore. Now some problems have occured & we contacted your authorised Philips Service Centre, No.5 Shalom Shopping Complex, Fr. Mullers Road, Near Roshani Nilaya College, Valencia, Mangalore 2 (your authorized dealer) . They removed P.C. B board for testing & promised us to return within a day. Now your authorized Serviceman is complaining that the spare parts are not available in Mangalore!br...

Sir,

I had purchased a 29" modle 29 PT 5016 colour TV from M/S Sangam Electronics, Sector 18, NOIDA on 07 Jul 07.

The TV became defective in 2 months time with burning of some components and stopped functioning. After the complaint the TV was taken for repair and made functional in Aug/Sep 07.

The TV however again started troubling with the screen going blank for a...

Dear Sir/Madam,

I have purchased the above system during Nov 06. It started giving trouble about 2 months back. We contacted Philips & one person visited on 28May 08 & serviced it. Charged Rs.350 for it. But the problem persisted, on contacting, Philips requested us to handover the system for servicing. We gave it on 13Jun08. Afterwards, we have followedup till today (10Jul). At least 10 times we calledup, wrote...

I purchase water filter of Philips from CROMA (Homw Town) Pune. We were assured that company person will get in touch and will do all the work right from plumbing to installation. Service person came but said didn't have tools of plumbing and asked to get it done. We asked him several time to come and do the installation as we have paid service fees for one year.

If any one can look into this issue and resolve the same...

Dear sir,

I bought 29pt2204 on[protected]with in two months it was getting on&off on its own, i contacted Phillips serivce center persons @ Marathalli in bangalore and registered a compliant in the month of Jan-08 vide comp no-F-55 after a lapse of 3 months they attended my compliant did something and went, to my surprise on the same day evening again same problem occured again. Added to that some times no audio some...

Hello Sir

I have purchased Philips DVD Home Theatre HTS3105. This product is faulty and despite my continous talks with their customer care, no action has been taken to replace the system. The faults keep on coming and resurfaces again and again. The major problem is it is unable to load the disc, sometimes even the lens cleanser is not detected.

I would not recommend anybody to buy Philips product considering...

About 6 weeks back, my very expensive 50-inch Philips plasma TV developed a minor problem. It took 2 weeks for the Philips service center to pick it up for repairs.

Now after 4 weeks have elapsed, I am still waiting to get my TV back. Every time I call them to inquire, they have a standard answer -- "we are still waiting for the parts from Pune." Now they have even stopped answering my phone calls.

This...

Hi,

I Purchased the Divx Player Model no DVP3166.This Product D'ont support USB external hard disk (160GB) when connected.

Sunil...

I bought a PHILIPS LCD TV (Model 23PF532‏) from USA on Jan 31st 2007. Before I bought it, I called their pre sales team and verified that it is compatible for India (NTSC/PAL). This model is also little expensive than the normal model with only NTSC. Also it supports 110-240 volt - 40 to 60 hz.

When I came back to India in Apr 2007, I found that it didn't work. I immediately called PHILIPS and logged a complaint....

On the 11th of June, I had purchased a Philips pure water Dispenser Model No. WP3890 from Shreeji Enterprises, Thane[protected]. They had promised to install the system within two days that is by the 14th June. However, despite repeated reminders and subsequent false promises, the system has not been installed till the 16th June. On calling the Philips Customer Care, I have been told that the system will be installed only on the 19th...

Dear Sir's/Madam
Hai im Sunil working in KMF (Karnataka Milk Federation) as System Administrator . Recently a week ago i bought a new Philips Mini Audio System model no FWD186. From the day one i could not able to play any of the DVD disks properly. It will be stopped in between, image will not be clear, motion pictures will strucked while playing a brand new DVD disks. Im fed up with this i have called your service center...

The audio system is not working for all the channels. The Enggs comes every time for the same problem.He sets the same in the factory settings and the problem is resolved. The same problem has been occured more then six times in last eight months.I told him to let me know the procedure to restore the audio stting s but he is not co-operative.
Every time I have to call the person from Philips service centre .
Can you provide...

Hi,
I bought Pilips music system FWD 182 on 24.06.2007 from Krishna Electronics, A-260, Majlis Park, arsh Nagar, Delhi-110033.
But unfortunately it start giving trouble only after one week, In this music system I can’t able to play CDs also the system automatically get started in the stand by mode.
Since July’07 I had made about 20-25 complaints in the Philips customer care, and on this complaints...

I have purchased Philips Water Purifier in name of my father Sh.Vinod Arora on 05/04/08, its model number is WP3891/01. From last few weeks, there is a leakage problem in that purifier, for which I have been complaining to Philips Customer Care at [protected]. I filed my first complaint on 23/04/08 and got a call reference number as 43766, but no technician visited for the resolution. On 02/05/08, I again called the customer care service and...