Philips India Complaints & Reviews

Hi,

On 3rd of march 10 I Have lodged my complaint regarding my DVD Player which is under warranty. But till now I am getting only daily assurance from Philips Customer Care and Philips Service Centre.

Everyday since 3rd march 10 I am calling them and service center too and the common reply is they will replace my system today. But as always that today has not come. The ever pathetic customer care I've...

I have given the Home Theater DVD system (HTS4750/98) for repair to Philips Authorized Service Center, The problem that I was facing was "CD/DVD" use to get stuck in the panel. When I gave them for the problem for the first time, they told me that they have rectified the same.
With in one weeks time, we started facing the same problem, but this time it was on & off and not every time. We observed the system for quite...

i am vaibhav jain and i am complaned on the philips call center on one and half month ago but there is no response from there side, they were giving such a bad service and no call back from their side only i calling to him.
i just want to replace my product with the new model not the same model ,
more importantly i am just using 2 month that product and it will create problem...

i had purchased an DVD home theater from Croma at mulund just before the expiry of the warranty period my DVD stopped functioning . And the engineer from philips came and changed the part but after that the DVD was not performing as it was previously i called them many a times and after 3 to 4 months again my DVD stopped working. Now after pursuing the company and calling daily to some MR. Sunil and MR. Deependar thapa of Philips i am told...

I bought a philips dvd player in the month of sep09 where i was informed that it plays mp4 formats also.but it didnt so i took it to the philips service center in adyar and they had it for 1 week . they said that it was taken to the philips central service center to correct the issue so i took it home but it didnt read mp4 and i didnt have time to goback there . i took it there after a month and they had it again for a week and gave it back...

Dear Sales Manager,

On 26th January 2010, I approached Bajaj representative Mr. Abhijit, stationed at Techno City (Great Eastern), of 15B, Sarat Bose Road, Kolkata- 20, for financing a 32 inch Philips LCD TV, model NO: 32PFL5402, valued at Rs. 31000 (Thirty One Thousand Only), under your Zero Interest 12/2 (12 EMI, out of which 2 are Down Payments) finance scheme. Accordingly the form was filled up & documents handed over.br...

I purchased a PHILIPS JUICER in January '10 from the dealer LOTUS ELECTRONICS, sneh nagar INDORE . But on the first run of the machine itself the juice started leaking down from the jar of the machine and got into the rotator of the machine. on complaining about the same to the lotus electronics Indore on the same day , their attitude was indifferent and also they refused to get the machine repaired , neither the dealer became ready...

I sent a device for repairing under warranty period of 1 Year.
Warranty Period not written on Warranty Card.
You have to deduce it from their web site.
Or you will have to be at the mercy of Service Centre (if you are uneducated enough) to tell you the exact warranty period!
Plus they need a Valid Bill (despite an ORIGINAL WARRANTY CARD issued by TATA's CROMA Store - M/s. Infiniti Retail Ltd.). WHY? Nobody...

I experienced a problem with my music system (MCD 196/98). When try to play a CD the system gives message "No disc". I took it to Philips authorised service centre in Kotrudh Pune. I was told that the cost of repairs is Rs. 3000/-. I was told that the mpeg card for the system has failed and that it did cost that much.

I am very much surprised at the cost of repairs as the cost of repairs is almost same as the original...

I have Sony Home theatre DZ 370. I saw the features of Philips hometheatre HTS 3571. It seemed that there are few good features than sony. I wanted to buy. Before buying I have deliberated a lot as philips service is very bad. Still on 12/12/2009 I have purchased the same. As expected their service is worst. Though the retailer informed Philips about the purchase, till date nobody from philips visited for installing the same. Therefore, I...

It was a mistake not to read to reviews before going to the electronic store, the so called “Anandamela”, located at the Gariahat Morh. I became another victim of “Anandamela” after a recent purchase of a Phillips micro-system from this store. On Dec. 5, 2009, when I went to Anandamela and decided to buy Phillips MCD 396 micro system, Mr. Biswajit De, the person in charge of the music section, sold me a used and dirty system on display,...

Dear sir,
I have received one mail Shell international award for 750000GBP win and your winning amount despaitch by city link coureir UK London.My diplomate received your award and take you but your diplomate demand me 36000rupee by Kiran sing account.your diplomate habib rashid not IDuest proof Not residential proof.why payment you.
terefore I request you Kindly my wining amount transfer S.B.I.Account Kishanganj .than...

The services from philips service center, pimpri chinchwad link road, pune is very pooooooooor. I have raise a request to replace the Hair straightener before Sep 2009, and they promise me to replace it within 2 weeks. But still it's NOT done after 4 months also. Whenever i call to service center, they tell me it will be done in 1 week, but again when i call next week, they are telling me the same thing again and again. I have made around...

Our new philips mixer grinder got some problems and it doesn't work. we returned it to the dealer (Supreme Home appliances, Piravom, Ernakulam, Kerala) during the guarentee period. three weeks has passed and we came to know that the company failed to collect our mixer grinder from the dealer.we think it to be a great fault from the part of company and as a customer, I am really dissatisfied with the inconveniance caused by a reputed...

I bought a Philips water purifier on 23-05-09, against JS no-JAsn[protected], reg. no.-123278. We are total 3 in my family. First filter changed on 08-10-09. Now it is down again. That means Rs 600/- in every 3 months. Think about it’s performance and circulate it to all. They told 3000 lit. but I got 1100 lit. (Rs.0.545/- per lit.)....

I have purchased a new Philips 5 watt CFL Lamp, from M/s Shakari Bhandar, Anushakti Nagar, Mumbai. Next day it did not work, I go for replacement of the lamp, but they denied to replace this lamp. They said that they will not provide any warranty on Philips CFL, while all other shops providing warranty on Philips CFL Lamps.
So I suggest to all the customers "first confirm warranty before shopping at M/s Shakari Bhandar"....

0 minutes ago by Saphal Rastogi [send email]
I am a idea user i convert prepaid to postpaid and my creadit limit deside is rs.750 but my usages is high.So my first bill due date was 4/11/09 and i made payment on 1/11 coz my service was bard.After that till today my services is bard even after call on customer care they told to submit Rs.500 and Rs.400 but services are not active.Now i have Rs.900 advance on Idea but my services...

The product was purchased from croma Belapur,Navi mumbai on 18.12.2008.It has one year warranty from philips and extended waranty from croma.
The product stopped working on 16.12.2009. I contacted croma, Which advised me to contact philips customer service centre.Philps service centre did not agree to send technecian to repair it nor to note down the complain as it is a portable product.

Kindly do the needful....

i booked philips radio alarm product no 1591 on 4th august 09 from gift360,order was taken on phone by miss imrana banu,and i was given order no 66955.
same day amount of Rs. 1,098/- was credited to their account kaviraj houseware from my citibank credit card,but still today i have not recd. any product,no help from citibank also and no reply from gift 360 also.
whats why making an online complaint.so that these fraud can be...

I have purchased 32" LCD [samsung] + Philips HTS [HTS 3265] on 10.10.2009.......i was not sure for taking HTS from home town , but as i got confirmed assurance from there service persons that u will not get HTS below our Home tome price from any where....and i[censored] get such low quote just produce us the quotation we will give benefits of double the difference of it.........so i purchased it same day when i purchased LCD.
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