Philips India Complaints & Reviews

Hi,

On 15th of April '08 I've lodged my complaint regarding my mini home theator MCD109 DVD Player. But till now I am getting only daily assurance from Philips Customer Care and Philips Service Centre. Unfortunately, I have been a regular Philips customer, even when I was in USA.

I am calling them and service center too and the common reply is they will reach me in 48 hours. Pathetic customer care...

The CFL purchased on 5th April 2008 from M/S Ganguly Electrical outlet on S P Mukherjee Road, in south Kolkata did burst after glowing for sometime on 27th April and the CFL came out of the holder and fell on the floor. Fortunately no bodily injury was caused as this has happened distance away. The Holder was found intact and another bulb was put on and found working OK.

The dealer did not entertain request for replacement...

I HAD BOUGHT A PHILIPS DVD PALYER IN 2005. THE DRIVE OF THE SYSTEM IS NOT OPERATING PROPERLY. THE SERVICE CENTRE IS CHARGING RS 1600/- FOR REPLACEMENT OF THE FULL DRIVE AS THE DEFECTIVE DRIVER MOTOR IS NOT AVAILABLE. I THINK IN TIMES WHEN A NEW DVD PLAYER IS COSTING 2300/- IT IS ILLOGICAL TO ASK 1600/- FOR REPAIRS. IN ADDITION, THE COMPANY SHOULD NOT FLOAT A PRODUCT IN THE MARKET WHICH IT CANNOT SUPPORT FOR EVEN THREE YEARS...

Dear Customer care Executive,

Sub : Replacement of CTV (PHILIPS 29PT5507)-COMBO OFFER INCLUDES HOME THEATRE (DSP 3000) & DVD PLAYER (DVP-3146) vs. PC

On Sunday 13th April, 2008 i visited to Vaibhav Khand, SHIPRA MALL, Indrapuram ( U.P.) For purchase of CTV, I Selected Philips
CTV (PHILIPS 29PT5507)-COMBO OFFER INCLUDES HOME THEATRE (DSP 3000) & DVD PLAYER (DVP-3146) @14990/- i paid all the bill...

I bought a Philips HTS3545 on Oct 6, 2007 from Adishwar outlet at Domlur, Bangalore.
On 13th March, 2008, the system started giving technical problem whereby it was observed that the input power was not received by the system. I called Adishwar outlet and Philips helpline in Bangalore for the nearest Philips service center and they advised me to call the following

Philips VCare, Marathalli
CP- Mr. Subaiah ([protected])br...

Dear Sir,



I’ve lodged My complaint regarding my DVD Player DVP3146X on 11th of February 2008. Since that day I am calling Phillips service center and Customer Care {[protected]} on the daily basis. But the only reply which used to receive that today surely the technical guy would visit my place. But today has not come till now. Even I got the Number of Mr. Saha from customer care but as usual they...

We brought 4in1 Audio system (CD player + Cassette player + Radio + Aux) from Mayur Electronics, Nasik, Mh.
From date of purchase it's Radio was not working properly, we continuous follow-up to dealer for the same but no any responce given by Philips Dealer. After one year we gone to Auth service centre i.e. Alphabetics, Collage road, Nasik but at service centre we face very worst experience of service.
Cassette player's...

I puchased a philips super silent mixie. Now it is super sounding. The performance is also bad. The parts near to the axil are corroding...

Dear Sir/Madam,

I'm a customer of Philips for last 10 years. Recently, I bought an MP4 Player, which had some software problem with it. I gave the product to one of your Service Center (New 28,old#38, shanmugam road, west tambaram, Chennai - 600 045) on 08-Jan-08.

When, I went there the people told me that their system got some problem and adviced me to visit the Adyar branch, so that the problem can be...

Hi,
The most pathetic service I have ever received is from Philips.
Micro Services, Jogeshwari (East) is an authorised Philips Service Centre.
However they asked me to get the bulky 5.1 Home theatre system to the service centre when it started showing problems.
Now that was still fine.
But they return me the system after 7 days without even touching it.
Later, next month i realise that the problem...

I am from Mumbai. I purchased a Philips DVP 3046 DVD Player around a year back, used it for around 1-2 hours on weekends and kept it in dust free environment and always covered it with cloth after the unit cooled down. Now the unit won't play any DVD discs. It plays VCD's and MP3 discs after some delay. It displays "No Disc" whenever a DVD is inserted. This is not my first bad experience with Philips. My earlier VCD/MP3...

Dear Sir i mr. jadhav send my philips DVD System to your service center at rounak services , alkapuri, vadopdara, gujarat on[protected] for reparing since that date till today i dont got my system when ever i call them and ask there is only one answer one part is not available as we got we tell yu so how can i believe that up to 27 days they can got a part i m tired sir please help me and bring solution. my Syetem FW-D390/12 is in charge...

My complaint id is L111
I have purchased philips MMS 430 audio system from authorized dealer on oct 2007 and on 19 th dec it has got dead and I taken to authorized philips service centre at Marthahally, Bangalore, Karnataka on 22/12/2007. After checking they have told board has to be replaced and it will take 10 days. I agreed and after 10 ten days when I approach them I got the replay not yet replaced 2 days is required again, I agreed...

I own a LCD TV 32" purchased from Philips. Last month there were certain problems in the TV. I called up the local service Centre (Mr. Jayesh), who kept giving promises that he shall pick up the TV from my residence and get it repaired. He did not come to pick up TV for 7-8 days. Subsequently, I mailed to Philips Company, who kept giving promises but again for 10 more days no body bothered to service my request. Finally, they came home...

we had given rl117 free power radio to philips authorised service centre for repair. ( raunak services, vishwas colony vadodara).
We had personally carried this radio to repair the charging handle. We were informed that replacement charges for the handle will be inr 50. service charges will be extra.
On repair we find that we have been charged inr 50 for the handle and inr 46 for service charge and no bill has been given to...

I purchased Philips DVD Home Theatre I purchased Philips DVD Home Theatre
HTS-3105/98 in Feb,2007. Unfortunately, I am having extremely bad
experience regarding this product. Initially, it was not able to detect
DVDs. The technician from HI-Tech Services, Noida detected that the lens
was faulty. Hi-Tech Services assured me that the lens is going to be
replaced within one week. However it took around more...

I had purchased Philips MCD 109/98 product last year. In september 07 its stopped working. Engineer from Sky Serives[protected]/[protected] had taken the player for repairing and still I havn't received the product. Please let me know why should I not go to consumer court for this pathetic service, Ignorance. You can contact me on 0 [protected] for details. I hope somebody will look into it and anticipating promp responce for my problem.br...

I am an engineer in HAL, Nashik Division. I purchased a Philips DVd player 3046 in Nov,2006 from Mayur Enterprises, Ojhar, Nashik. Just after 5 months problems started in the player. The reading/loading of CDs, DVDs became slower gradually. First it stopped reading DVDs, although it was reading the VCDs & MP3 CDs, but with a long delay. During this it completed 6 months life. When i complained to my dealer he said that the warranty period...

hi,
This is prakash from bangalore, last 15 days i had a problem with my dvd mini hifi sytem, so i took it to the nearest philips service station to rectify the problem, as he examinied and the person in charge said that it could be the problem with some lense (opd -some component)and he promised me, that it will be done with in 3 days, after i go on the third day, he said that he didn't get the component which will be done...

I purchased the Hand blender in March 2006; Within three months the press switch got stuck; It was referrred to the Dealer who got rectified it free; Again aftet TWO months I got it repared thro Philips Authorised Service Centre---Marina Electronics, Chennai-5; They charged me Rs 50 /-; It worked for three more months; Again it was serviced by the same Marina Electronics; I paid Rs 70 /- this time ; Now after three months the same problem...