Philips India Complaints & Reviews

Philips HTS4750 DivX Ultra
I had purchased a Philips home theatre system over a year ago Within a month I had a problem, service attended to the call, and set it right. The problem cropped up again, a part was replaced. And then again – this time I insisted that either the design or the piece was flawed; and that the unit be replaced. Philips refused to pay heed and replaced the part once again.

As they always do,...

This product was purchased on 06 Sep 09 with warranty of two years from calicut, philips authorised shop. Since then the oven is giving electric shock while using. The equipment was returned to the shop just after one week of purchase for repair. With lots of persuation, the equipment was returned stating that , the same is repaired. However, the problem is still same and it is causing problem to other equipments too....

I brought a Philips dvd player and it stopped workin after 5 months and good time I had the 6 months warranty so I was able to replace the lens as the problem was with the lens.Now again in the eight month the lens stopped working >I dont know what to do how many times I have to service the same DVD player.I dont know why the companies are not giving quality products to customers.Iam fed up with this....

Sir, The Philips India refused to repair or exchange my above detailed machine on the ground that the model i s too old and obselete now. The Local service Center refuse d to accept the above machine even to check it.. I have already lodged acomplaint with Indian consumers Complaint Forum.
Perhaps Philips india is only company which refues to repair or even entertain old models and declare them obselete without showing any time frame...

Hi,

This is to your kind notice that I am following for my PF Withdrawal of my previous organization Philips Electronics India Ltd. from your kandivali office but I have received back the form with covering letter on the same requiring the clarification for claiming the amount and after that I had fulfilled all the requirement as per the letter attached with the form

I had sent back the PF withdrawal form to...

My philips music system was damaged due to voltage fluctuation. I had given for servicing to the Guwahati, India service centre on 16/06/2009. But to my great dissatisfaction the music system has not been repaired till date (05/04/2010). I have also taken up the issue over phone with the local Philips Service centre executive but to no avail. The reason I am told why the music system cannot be repaired is that they do not have the spare...

AKS 24X7 a service center in Bangalore had taken our Philips TV for service, when they returned (after replacing LOT ic as per them) - it had incorrect color which would not get tuned, repeated requests to them for checking it went unheard, finally the picture quality became very poor, when they came and took the TV again. And now they have started saying that Picture tube has a problem. We dont know if these guys are in fradulent practices....

Dear Sir/Madam!

I have placed the above stated order on 12th March,2010 over the phone to Indiatoday book club for Philips Mini DVD for Rs.7,498/- and payment made thru my HSBC International Visa Classic credit card bearing No. [protected]. Later, on enquiry with customer care center, it is learnt that it was a fake call from marketing people to grab the business by giving false assurances about offers. Therefore, I...

Hi
We are using philips water purifier from last year. Now we are finding some leakage on both the sides of purifier. We called the number [protected] to post a complaint but the call was rejected saying (THIS CALL CANNOT BE PROCESSED). We called local service, but it seems they have to get information from head office. Please do the needful service as soon as possible. the mobile no to be contacted is +91 [protected]. Name: Kanchana....

Dear Sir,
I have purchased a Philips DVD player Model No: DVP3388/94 Serial No: KX1D[protected] on 28/02/2010 at Big Bazaar 45/47 Arcot road, saligramam, Chennai-600093.the DVD player was working properly till 20/02/2010, and then there was no video and audio out from player. I checked the connection it was found ok .if the connected to component video out the video & audio comes but video is black & white.
br...

Dear Sir/Madam,

I, Rahul Kothari am a user of Philips Make water purifier for the past 2 years. I have a family comprising of my wife and 2 year old daughter.
The said water prifier is not functioning since past 15 days. As i raised a request with the Customer Support , the call was duly recorded ( SR NO 203064 ) . I recd a message that the Technician will visit my home on 16 apr 2010.

On 16 th morning,...

We are using philips water purifier from last one year. few months ago we water was not coming from nozzle of machine. This problem was solved by a philips techanician. But this was the temperory solution. Within 1 week later we again started facing same problem and it is still persisting. Please solve this issue as soon as possible....

Dear Sir,
I had booked a Philips DVD Player with speaker (Product Code H-129) on 5.3.2010 vide order No.HB-6350. While on booking the above said product the terms and conditions for delivery of the above said goods was 21 days from the date of booking.

It is wroth to mention here that more than 21 days had been passed since the date of booking the Philips DVD Playerwith speaker (Product Code H-129) had not been...

Since my DVD player was not working, I lodged a service requisition on the website of Philips. The technician visited my home and took away my music system two months' back, with the promise to return the same duly repaired within 2 days. He told me that the lens is not working and the part has to be changed. He also informed that the cost of repairs would be Rs.1500/-.

For two months despite constant followup I could...

Reliance Digital Store, Bansdroni, kolkata is in reality a mouse trap, once you enter this store only you can meet a gang of salespersons who are ever ready to mislead the the customer. Before even you see the staff you are buying, you will be forced to pay for it and come what may, you will forced by this gang to accept it whether it works satisfactorily or not.
Refund is just not possible.
Totally disgusted, promised nrver...

Dear Sir,

I had taken water purifier from Philips last year.3-4 days berfore i called up philips customer care.they had given the no of Dibyendu mukherjee(technician,kolkata)--[protected].He being the same person whom i came across 5 months before. At that time and this time this person cheated me and is not well behaved.last time he charged me 250 and promised will provide the bill for the same.As i am a service holder i dont...

I have purchased a Philips DVD mini hi-fi system (model No FWD 185) from Great Eastern Trading Co. at 20, Old Court House St. Kol-700001 on 11.07.2009. Recently, few days ago, while playing a DVD a burnt smell came out from the system. I quickly off the power connection. But after this the said system does not functioning.
I am residing in the Raj Bhavan Staff Quarter (Second Floor) at 1/2, Fancy Lane, Kolkata-700001

Kindly...

Dear Sir,
We have Purchased PHILIPS LCD on 06 November 2007 .
and we have paid all amount as follows.
Total Amount oF LCD-- 83000=00
17 Cheques fo Bank of Baroda of Rs.3459=00 which are cleared
13800=00 paid by Our Credit Card ICICI on[protected]
10300=00 Paid by cash to Aalap Electronics wide recept No.21 dayed[protected]
so there are no any amount pending from our side and from your bank department...

Dear sir,

We had a complaint about our philips TV and we informed to your service center at Cochin. They sent a technician at Thursday and he told that he had to change something and he will come by Friday or Saturday. Even after sunday he either came or responded well. When my father called him, he told that he is not responsible for the TV or parts and the philips service center is responsible, then why he came...

Dear sir,

I have brought philips DVD player for Big bazar Gurgaon, in the month of 26 Jan-2010, in the month of Fab it stopped working, philips customer service centre people have taken the DVD player on March 3rd and till now they have not replaced it is near about 1 months and we keep calling them again & again but no positive replies, My complaint no is-275639 please help .me you can call me on
[protected]...