PhonePe Complaints & Reviews

Money do not receive..

sender side process complete but not add money in my account

upi id attached given below

I have made merchant payment of 610 INR through UPI in phone pe app on 9th September at 7:27 am. The amount hasn't reached the merchant but it's debited from my account. So plz refund the amount.

As I invested money in mutual fund and I want to withdraw my amount and there is error in my kyc and I contact phonepe coustomer service there is no reply and I want to withdraw my amount

Sir,
I have made a payment of Rs. 190 wrongly to the account of one TARUN KUMAR NASKAR and Consumer ID number [protected]. Kindly refund the same at your earliest. The transaction ID is NX22091108270757214583591 and the BBPS transaction Id is PP[protected]QHIGN81N1.
The phonepe complaint ticket number is[protected].

Kindly revert to me at your earliest.

Regards
Saumya Kanti Pal
Advocate
[protected]
[protected]@gmail.com

I have been trying to remove the auto-pay from the phonepe.
there is a setting where as soon as the wallet amount goes below Rs. 400 it auto debits my bank account for Rs. 1000
i want to remove this but every time i try to it says failed.
I raised the complaint to customercare but the issue is still not resolved.

Dear Sir/Madam,
I had put in a written request to close my wallet and refund the balance on August 11th (ticket #[protected], #[protected]. They responded saying it will take up to three days, I waited 8 days and called them, I wasn't given any information regarding the reason for the delay just that they're working on it and are having technical problems and to wait for three more days. After several days I called again and was rudely told to wait a few more days. When I asked to speak with a supervisor, I was told they would call me in a few hours. I received a call from a supervisor a day later to tell me they're working on it and to wait till sept. 4th. Today its the 9th, no correspondence from them. In the end the last supervisor said it'll take as long as it takes and Ill just have to wait.
After numerous attempts to get answers and getting nowhere I'm appealing to you to help.

Please Help.

I made the rent payment through PhonePe rental, but the amount has been debited from my End, PhonePe people said refund has been already Intiated, but I cant receive the amount.The team said it will 7 to 9 Working days.But i dont have that much of time to wait.

Pls find the attached screenshots here.

On 27th of aug from my phonepe wallet amt rs9700 has been debited to jio without my permission. I contacted u r support team also but not responding to me. Please resolve my problem & please refund my amount to my phonepe wallet. Humble request to phonepe

I paid amount toy landlord by using phonepe rent payment option by using my credit card, amount is debited from my credit vard but not credited to my landlord account. Its hard earning money. Please solve my issues as soon as possible....

Muje mera account unblock karna he solutions please

Hi team,
Phone pe transaction id: T2209011105262685185747

I purchased ticket in irctc through phone pe account. My money 672.15 rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please initiate the refund amount..

By Unknowingly we had purchased an gift the sender asked that it has been stucked in customs so the sender of the gifts asked to send amounts in parts of rs 29100/- the amount has been sent in airtel payments bank acc number of the fraud is [protected] Name : Kunal Machhindra jondhale. So please reverse my Amount as soon as posible

TRANSACTION NUMBERS : T2207060825584426351321 T2207061344382688265981 T2207061458352039601442 T2207061643141821466894 T2207101010301778730447 T2207151052266407504219 T2207211204229324002427 T2207231152211874780986

I have recharged 668 for jio number [protected] on 27 August 2022 but it does not show in myjio app. Did not receive the benefits.

Need 7000rs amount refund to me

I paid 7000 rs on 19/07/2022

Amount debited from my account but receiver(beneficiary) not getting that amount still

UPI/[protected]

transaction I'd T2207191621588616727751

UTR[protected]

Please check and update the status properly and i did not get any refund also

Refund that amount to me
For your reference i will attach beneficiary account statement

Sir I have already paid my electricity bill through my phonepe on 4th June 2022 and Transaction ID T2206041139357795112081 Rs 764/ and another transaction ID T2206041139016786191023 Rs 150/ both the bills are not paid still now and I have not return my money back.

Money deducted but money not reached Bajaj insurance but did not received policy. NB22081920101756613341902

Ticket id[protected]. No response even after escalation. Not sure how escalation hierarchy maintained.

Dear sir,
My friend sent me a money of 6000rs on 16 aug, till now it is in processing state, phonepe and bank are not responding. Kindly look into the issue

Sir i am buy ticket from ethiopian airlines but third party can’t receive my money is deducted from phonepe 40, 716 rupees, in end my ticket automatically cancelled, airlines they refund all money, from phone pay i can’t receive my money in my account
sir please refund i want to pay my fees
transaction id. T2208191924301637967921

While loging in it use to show something went wrong
Registered mobile no. Is[protected]

On 3rd august I made a transaction on phone pe to auto driver for Rs 122 but at that time I got. A message of transaction failed then I paid him again but after two days on 5th august I got an email for successful transaction. So basically the amount was paid twice. I got a complain registered with phone pe. At thier app. I got information to wait for 3-5 days. But money was not reversed. Then I filed a complaint in my bank. They rejected my complaint by saying that the transaction was successful and cannot be reversed now as I have to report them within 5 days. Now bank as well as phone pe both are denied for refund. Transaction Id is T2208031831467234537781 dated 03 august 2022. Of phone pe