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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 10

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P
parvej01
from pune, Maharashtra
Sep 19, 2022
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Address: bengluru

9, 000 to my Phone pay number [protected] on 22th Aug, 2022. But I did not receive any such amount although there was a deduction of Rs. 9, 000 from my account. My brother complaint to Phone Pay app but no action was taken on their part.
PhonePe customer support has been notified about the posted complaint.
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    P
    Pravip123
    from Mysore, Karnataka
    Sep 18, 2022
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    Address: Kelar

    Complaints back to raised 2000 amount withdraw in game exchange but u complaints on charge back
    PhonePe customer support has been notified about the posted complaint.
    Sep 18, 2022
    Updated by Pravip123
    unblock please
    Mere id me praveen402. rs the me 2000 rs pr win kiya tha jaise hi withrawal lagaya to reject kiya bole charge back lagte meine koi chargeback nhi kiya tha website please did charge back
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      mdtarif20
      from Midnapore, West Bengal
      Sep 18, 2022
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      Hello,

      I have made a credit card bill payment from PhonePe of amount ₹7500 on 7th Sept, 2022.. Today is 18th September, 2022 but still now the bill payment status is showing pending & not credited to my credit card nor refunded to my bank account yet .

      Transaction Id - NX22090700432809638449731

      Please refund my money back to my source account please
      PhonePe customer support has been notified about the posted complaint.
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        A
        Arman khan
        Sep 16, 2022
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        Address: Rajpur

        My phonepe login problem solved please
        PhonePe customer support has been notified about the posted complaint.
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          S
          swathi vavilapalli
          Sep 14, 2022
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          Dear team,

          I entered my pin in phonepe wrongly it got bloked when will i again use my phonepe account when it will reset.
          PhonePe customer support has been notified about the posted complaint.
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            V
            vkkr0212
            Sep 14, 2022
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            I have made credit card bill payment (ICICI Bank) through Phonepe app.The amount is deducted from my account and transaction successful.But that amount is not reflected in my credit card account.It is almost 15 days over Already I complain to Phonepe also.

            The Details of transaction is as below.
            Date and Time Of Transaction:30th August 2022
            Time:08:17 Am
            Transaction ID:NB22083008170680145427122
            PhonePe customer support has been notified about the posted complaint.
            Sep 24, 2022
            Updated by vkkr0212
            I didn't get any message
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              L
              Lovley Digital
              Sep 13, 2022
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              Address: dharmapuri-636813

              Money do not receive..

              sender side process complete but not add money in my account

              upi id attached given below
              PhonePe customer support has been notified about the posted complaint.
              Sep 13, 2022
              Updated by Lovley Digital
              pls check upi id

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                R
                Rashmi Ranjan Nayak3
                from Rourkela, Odisha
                Sep 12, 2022
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                Address: Lcr 442, Chhend colony

                I have made merchant payment of 610 INR through UPI in phone pe app on 9th September at 7:27 am. The amount hasn't reached the merchant but it's debited from my account. So plz refund the amount.
                PhonePe customer support has been notified about the posted complaint.
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                  N
                  Narasimman07
                  from Krishnagiri, Tamil Nadu
                  Sep 11, 2022
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                  As I invested money in mutual fund and I want to withdraw my amount and there is error in my kyc and I contact phonepe coustomer service there is no reply and I want to withdraw my amount
                  PhonePe customer support has been notified about the posted complaint.
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                    S
                    Saumya Kanti Pal
                    Sep 11, 2022
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                    Sir,
                    I have made a payment of Rs. 190 wrongly to the account of one TARUN KUMAR NASKAR and Consumer ID number [protected]. Kindly refund the same at your earliest. The transaction ID is NX22091108270757214583591 and the BBPS transaction Id is PP[protected]QHIGN81N1.
                    The phonepe complaint ticket number is[protected].

                    Kindly revert to me at your earliest.

                    Regards
                    Saumya Kanti Pal
                    Advocate
                    [protected]
                    [protected]@gmail.com
                    PhonePe customer support has been notified about the posted complaint.
                    Sep 11, 2022
                    Updated by Saumya Kanti Pal
                    Sir,
                    I have made a payment of Rs. 190 wrongly to the account of one TARUN KUMAR NASKAR and Consumer ID number [protected]. Kindly refund the same at your earliest. The transaction ID is NX22091108270757214583591 and the BBPS transaction Id is PP[protected]QHIGN81N1.
                    The phonepe complaint ticket number is[protected].

                    Kindly revert to me at your earliest.

                    Regards
                    Saumya Kanti Pal
                    Advocate
                    [protected]
                    [protected]@gmail.com

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                      P
                      Pareesh Phulkar
                      Sep 11, 2022
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                      Address: pune

                      I have been trying to remove the auto-pay from the phonepe.
                      there is a setting where as soon as the wallet amount goes below Rs. 400 it auto debits my bank account for Rs. 1000
                      i want to remove this but every time i try to it says failed.
                      I raised the complaint to customercare but the issue is still not resolved.
                      PhonePe customer support has been notified about the posted complaint.
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                        Y
                        ypp32
                        from Ahmedabad, Gujarat
                        Sep 6, 2022
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                        Dear Sir/Madam,
                        I had put in a written request to close my wallet and refund the balance on August 11th (ticket #[protected], #[protected]. They responded saying it will take up to three days, I waited 8 days and called them, I wasn't given any information regarding the reason for the delay just that they're working on it and are having technical problems and to wait for three more days. After several days I called again and was rudely told to wait a few more days. When I asked to speak with a supervisor, I was told they would call me in a few hours. I received a call from a supervisor a day later to tell me they're working on it and to wait till sept. 4th. Today its the 9th, no correspondence from them. In the end the last supervisor said it'll take as long as it takes and Ill just have to wait.
                        After numerous attempts to get answers and getting nowhere I'm appealing to you to help.

                        Please Help.
                        PhonePe customer support has been notified about the posted complaint.
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                          S
                          srinu984
                          Sep 3, 2022
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                          I made the rent payment through PhonePe rental, but the amount has been debited from my End, PhonePe people said refund has been already Intiated, but I cant receive the amount.The team said it will 7 to 9 Working days.But i dont have that much of time to wait.

                          Pls find the attached screenshots here.
                          PhonePe customer support has been notified about the posted complaint.
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                            R
                            from Pune, Maharashtra
                            Sep 3, 2022
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                            Address: Pune, Maharashtra

                            On 27th of aug from my phonepe wallet amt rs9700 has been debited to jio without my permission. I contacted u r support team also but not responding to me. Please resolve my problem & please refund my amount to my phonepe wallet. Humble request to phonepe
                            PhonePe customer support has been notified about the posted complaint.
                            Sep 05, 2022
                            Updated by [email protected]
                            Plz help again, amt has been came to my a/c but debited again
                            my amt hasbeen not yet came to my a/c but debited same amt
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                              S
                              Shri Vinayak Sales and Services
                              from New Delhi, Delhi
                              Sep 2, 2022
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                              Amount debited from my credit card but not credited to my landlord phonepe account

                              I paid amount toy landlord by using phonepe rent payment option by using my credit card, amount is debited from my credit vard but not credited to my landlord account. Its hard earning money. Please solve my issues as soon as possible....
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                              K
                              Khetsingh Raj
                              from New Delhi, Delhi
                              Sep 1, 2022
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                              Address: Mumbai

                              Muje mera account unblock karna he solutions please
                              PhonePe customer support has been notified about the posted complaint.
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                                K
                                Kunal Verma2
                                from Jaipur, Rajasthan
                                Sep 1, 2022
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                                Hi team,
                                Phone pe transaction id: T2209011105262685185747

                                I purchased ticket in irctc through phone pe account. My money 672.15 rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please initiate the refund amount..
                                PhonePe customer support has been notified about the posted complaint.
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                                  G
                                  gss cyberworld
                                  Aug 31, 2022
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                                  By Unknowingly we had purchased an gift the sender asked that it has been stucked in customs so the sender of the gifts asked to send amounts in parts of rs 29100/- the amount has been sent in airtel payments bank acc number of the fraud is [protected] Name : Kunal Machhindra jondhale. So please reverse my Amount as soon as posible

                                  TRANSACTION NUMBERS : T2207060825584426351321 T2207061344382688265981 T2207061458352039601442 T2207061643141821466894 T2207101010301778730447 T2207151052266407504219 T2207211204229324002427 T2207231152211874780986
                                  PhonePe customer support has been notified about the posted complaint.
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                                    J
                                    Jacobdamor
                                    from Indore, Madhya Pradesh
                                    Aug 31, 2022
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                                    I have recharged 668 for jio number [protected] on 27 August 2022 but it does not show in myjio app. Did not receive the benefits.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      N
                                      Naveenkumarmr
                                      from Chitradurga, Karnataka
                                      Aug 30, 2022
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                                      Address: Banglore

                                      Need 7000rs amount refund to me

                                      I paid 7000 rs on 19/07/2022

                                      Amount debited from my account but receiver(beneficiary) not getting that amount still

                                      UPI/[protected]

                                      transaction I'd T2207191621588616727751

                                      UTR[protected]

                                      Please check and update the status properly and i did not get any refund also

                                      Refund that amount to me
                                      For your reference i will attach beneficiary account statement
                                      PhonePe customer support has been notified about the posted complaint.
                                      Aug 30, 2022
                                      Updated by Naveenkumarmr
                                      I did not get proper response and still that amount not credited to beneficiary account
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