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PhonePe
PhonePe
Customer satisfaction rating: 6%
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2611
COMPLAINTS
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PhonePe Customer Care

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Address
A 25, Mohan Cooperative Industrial Area, South Delhi
New Delhi
New Delhi District
Delhi
India - 110044

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1716
down
432

Additional info

Bangalore
Site No – 9 Industrial Layout, Koramangala 3rd Block, 80 ft Road, Bangalore - 560034


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Customer satisfaction rating
6%
Complaints
2611
Pending
0
Resolved
169
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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PhonePe Complaints & Reviews

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PhonePe — Re

Fraudulent transaction by Fraud Phone Pay New Company of Rs 549-
Sir,

Please look into the transaction...
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Dear sir,

I have initiated a transfer on[protected] for the amount of Rs.2000. My transaction ID is T2102081934566176170182...
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Dear sir
My payment deduct but not receive my payment and not refunded my payment so please refund my payment
Regarding for refund payment
Feb 11, 2021

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    Hi tmTeam,

    I want to understand if i login on phonepe with new number will my contacts list in my cell get...
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    I have Made A Recharge of INR 800 Rs In Phone pe App..The Money Got deducted from Bank But i Didn't receive The Google play recharge Code...I tried To contact phone pe..But THey were not responding.I want the google play rechatge code
    Google Play Recharge code still pending
    Google Play Recharge code still pending
    Feb 10, 2021

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      My phone pay no [protected] to trasfer 15000/ rs to my friend phone pay no but due to wrong mobial no this payment trasfered to [protected] transaction id is T2102081902115862609625. please refund my money in my phone pay wallet.
      Wrong Bank transaction
      Feb 10, 2021

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        Top up karne per diamond nahi milla hai codashop se 1600Rs...
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        My father was cheated by phone pe customer care employee...On 7th nov 2020...My father called at cc of phone pe...To enquire...
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        One person called me and he told me that he is an Phonepe executive and after that he told me that I have got an cashback...
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        I have transferred ₹25000 via phone pe to another phone number. Amount is deducted from my account but not credited in recipient's...
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        One of my friend debited money to my number but money goes to someone other account and now they don't give any answer of my complaint so please lookout in these issue in phone pe app someone others account link and money goes to that account I have screenshot of that payment
        Money Refund or transaction on other account
        Feb 07, 2021

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          Hi this is Rajuna, i am from channarayapatna, hassan district,
          I received fraudcall from phonepe he told me you receive...
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          This is a company which do not bother any action on customers query and wait for time to resolve the issue. They will send...
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          I close my phonepe wallet but refund was not done even 24 hours. I topup my wallet through my debit card of rs 600. Phonepe claims that after closure refund was done right afrer you close. So please help me and i want my refund fast. Phonepe shows that they refunded but my bank statement doesn't shows that refund.
          I closed my phonepe wallet but my refund was not done even after 24 hours
          Feb 04, 2021

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            I have did the recharge of 149 of jio but money is debited from bank account but recharge is still showing processing after...
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            Respected sir/madam
            Am sampath i made a payment of 500 to my friend on 14th jan 2021 but it got failed and money debited...
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            Sir, I have done transaction with phone pe, money was deducted but not reflected the recievers bank, phonepe customer also not allow my problem, that was a very poor customer service, sir please as soon as possible solveemy issue 🙏
            Money deducted but not reflected
            Feb 03, 2021

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              Payment of ₹199 debited from my phonepe account for a jio recharge on 02/02/2021 its been over 10 hours now still the recharge is not processed by Jio neither i got a refund from phonepe. My ticket number for the transaction is N2102021925413984327603 on phonepe app. This is the worst customer service experience ever.
              Bad customer service/Cheat
              Feb 03, 2021

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                Phone pe transaction id T2102010724255855959052
                UTR number
                [protected]
                Amount debuted but showing amount not debited from account
                Feb 03, 2021

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                  I paid electricity bill using phone pe it showed debiting of amount nd will be refunded within 7 days but it has been longer than that so pls check the problem nd refund my money back from Indian bank account
                  Debiting of account and not refund my money back
                  Feb 02, 2021

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