PhonePe Complaints & Reviews

I am trying to login my phonepe account.its showing your account was deactivated.plzzz activate my phonepe account on [protected] number

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My account has been locked by phonepe due to security reasons without providing a justification and hence i am unable to use it. Have raised this issue with the company as well.

Please help resolve this at the earliest.

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi!

My account is debited for a failed transaction. Please find below the relevant details:

Merchant: PhonePe
Transaction Date:[protected]
UTR:[protected]
Transaction Amount: INR 26
Transaction ID: T2206161902289786286406

The above mentioned transaction was shown as failed. ( screen shot is attached)
At 07:02 pm, I received an SMS stating "INR 26/- amount credited to your bank account against reversal of txn".
Ref[protected]
But again the amount was debited from my bank account. SMS 7:21 pm
Ref[protected]

Kindly credit back the same amount ASAP.

Thank You!

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: V.p.o bohni teh distt hamirpur hp

Dear sir
Myself pankaj sharma
On the June 2nd 11:47am i can do a transaction of 1004 rupees threw my phonepe wallet to my friend [protected] shubham sharma who has a phonepe buisness account
But sir he didn't get the money

In my phonepe history transaction shows successfull and money also deducted in my wallet

But he didn't get it

We both trying and call customer care
But they have different excuses
Sir we want our 1004 rupees back

My friend go to linked bank for inquiry but they said that this is not banks fault

This is your mistake (phonepe)

Sir please fix this problem as soon as possible otherwise I go to court

Thank you
Regards Pankaj sharma
Contact [protected]
Phone pay number [protected]

PhonePe customer support has been notified about the posted complaint.

View replies

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Rent payment failed
Money debited from credit card but did not get refunded back

+1 photos

Jun 14, 2022

Complaint marked as Resolved

Issue resolved

PhonePe customer support has been notified about the posted complaint.

Helpful

5 other people found this review helpful

5 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: H.94 VINAY NAGAR GALI NO. 2 ,PART -2 , FARIDABAD

I have transfer to CR MEDICAL AGENCY 2000 rupees in phonepe number [protected] wallet but he doesn't recieve a amount so I requested to you please refund my amount 2000 rupees Phone Pe wallet [protected]

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore

An amount of rs 2879 was debited from my account for recharge of airtel plan but not credited to merchant account.

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I refered a friend through WhatsApp from PHONEPE REFER AND NOW. she opened app and linked bank through my referral. But i have not received my Rs.100 company help centre says technical error without resolving my issue. Please help

+1 photos

Jun 13, 2022

Complaint marked as Resolved

Resolved

PhonePe customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Today i made a payment for recharge my airtel number...my money got deducted but recharge is not done yet. Transaction id was NX22061306555113134889361 and airtel prepaid reference id[protected]. Kindly consider this issue and fix it.

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Malbhandaro bhurkunda dumka

Sir mera 2500 rappers trafer kiya tha but amount panding ho gya h 45hr

+2 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 10th june i transferred amount 3100-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206101700266416980330 and T2206101026184084544249
That person is continuously asking for money which i already sent.

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Phonepe has blocked my Account without any update even I have not violated any rule, even after blocking my account they have rechargedy phonepe wallet by RS 1000 without my permission, however I have reached Phonepe customer service they are not aware about the issue and they are saying that account is active but while login I am getting error message that tha account is blocked.

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 4th june i transferred amount 2500-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206042019001228249897
That person is continuously asking for money which i already sent.

Jun 8, 2022

Complaint marked as Resolved

I resolved it. Thanks

PhonePe customer support has been notified about the posted complaint.

View replies

Y

Yamnil

from Kurnool, Andhra Pradesh

Jun 11, 2022

I invited a person in phone pe and done 1st payment but no cashback received upto now

Reply

Helpful

2 other people found this review helpful

2 found this helpful

1 Comment

Post your Comment

Comment Guidelines

I have scan the Qr code on light bill by Phone Pe and it showed the exact amount which was shown on light bill which was 780 rupees. So i paid it, but when i checked the status of my light bill it showed not paid and the transaction is on the name of tpslQR. Its like they are making fraud o[censored]s. After scanning also bill is not paid and getting wrong transaction its frustrating. Please help me to resolve this issue and please help me to get my money as refund. Thank you. I am attaching the photo copy of my transaction as a refrence.

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was trying to book a ticket from IRCTC App and made the payments through PhonePe. My money has been deducted from my account and payment is showing successful at PhonePe end but IRCTC didn't receive any payment or money on settlement so they didn't booked any tickets for me. Also IRCTC is showing those as failed transactions but I did not received any refund till now. IRCTC clearly mentioned that they did not received any money in my mail

PhonePe customer support has been notified about the posted complaint.

Jun 05, 2022

Updated by [email protected] Attaching IRCTC email reply and PhonePe Transaction Screenshot

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Without reason my account is blocked [protected]

i spoke to customer care but they are telling that i have done unusual payments, but they are not telling which transaction is that

as i remember i didnt done any unusual payments

plz help me to unblock my account as my transaction hostory is in it

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Andheri

Debit in my account amount 200 but receiver not credited amount 200
Transaction ID T2206041411128024028986
Utr[protected]

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

My Phone pe Number [protected], I am a regular user why you block my account, I am not done any wrong things, it was effecting my business

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: House no 120 new golden avenue near jouda phatak

I credited money on 11 may rs 1000 and on 13 th may 1999 but nowadys money is not credit to my friend account I also inform your customer care but sometime he said it take time period of 3 days than i inform after 3 days they said now compalint will resolve after 5 days but now he said it take 10 days today if my problem is not solved I will lodge a fir and 420 case against your company of misguided or misusing my money I hve all reocrs of money and recording which I talk with your employes today in 24 hours I also viral a video of your phone pe to tell whole world not use your app

PhonePe customer support has been notified about the posted complaint.

Jun 03, 2022

Updated by Gautam777 Don't use phone pe app if you want your money safe

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was paying rent from phonepe through credit card..it was failed but not credited to my credit card account

PhonePe Complaints & Reviews

File a complaint to PhonePe

PhonePe reviews & complaints page 14

Re Activation of phonepe account

Post your Comment

Account related - blocked my account

Post your Comment

Transaction shown failed but amount debit

Post your Comment

Not getting money in the bank

Post your Comment

Money deducted during rent payment and transaction failed

Post your Comment

Refund my amount 2000

Post your Comment

Amount deducted from my account but not credited to merchant account

Post your Comment

Did not receive referral cashback

Post your Comment

Recharge is not done even after payment is completed

Post your Comment

Amount pending

Post your Comment

Payment pending issues

Post your Comment

Blocked my account

Post your Comment

Payment not received by receiver

Post your Comment

Transaction through phonepe for light bill

Post your Comment

Money Deducted from Bank, IRCTC Booking Transaction Failed also No refund of money

Post your Comment

Account blocked for no reason

Post your Comment

Debit in my account amount but receiver not credited amount

Post your Comment

My Account Blocked

Post your Comment

Money not credited to my friend account

Post your Comment

Transaction failed but not credited to my credit card

Post your Comment

Related businesses