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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 14

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M
Madhu9959
Jun 17, 2022
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I am trying to login my phonepe account.its showing your account was deactivated.plzzz activate my phonepe account on [protected] number
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    P
    P5S
    Jun 17, 2022
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    My account has been locked by phonepe due to security reasons without providing a justification and hence i am unable to use it. Have raised this issue with the company as well.

    Please help resolve this at the earliest.
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      A
      Ashish G BPL
      Jun 16, 2022
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      Hi!

      My account is debited for a failed transaction. Please find below the relevant details:

      Merchant: PhonePe
      Transaction Date:[protected]
      UTR:[protected]
      Transaction Amount: INR 26
      Transaction ID: T2206161902289786286406

      The above mentioned transaction was shown as failed. ( screen shot is attached)
      At 07:02 pm, I received an SMS stating "INR 26/- amount credited to your bank account against reversal of txn".
      Ref[protected]
      But again the amount was debited from my bank account. SMS 7:21 pm
      Ref[protected]

      Kindly credit back the same amount ASAP.

      Thank You!
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        P
        Pankajim
        from Hamirpur, Himachal Pradesh
        Jun 15, 2022
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        Address: V.p.o bohni teh distt hamirpur hp

        Dear sir
        Myself pankaj sharma
        On the June 2nd 11:47am i can do a transaction of 1004 rupees threw my phonepe wallet to my friend [protected] shubham sharma who has a phonepe buisness account
        But sir he didn't get the money

        In my phonepe history transaction shows successfull and money also deducted in my wallet

        But he didn't get it

        We both trying and call customer care
        But they have different excuses
        Sir we want our 1004 rupees back

        My friend go to linked bank for inquiry but they said that this is not banks fault

        This is your mistake (phonepe)

        Sir please fix this problem as soon as possible otherwise I go to court

        Thank you
        Regards Pankaj sharma
        Contact [protected]
        Phone pay number [protected]
        PhonePe customer support has been notified about the posted complaint.
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          G
          Gatti Jagga Rao
          Jun 14, 2022
          Resolved
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          Resolved

          Rent payment failed
          Money debited from credit card but did not get refunded back
          +1 photos
          Jun 14, 2022
          Complaint marked as Resolved 
          Issue resolved
          PhonePe customer support has been notified about the posted complaint.
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            I
            ishant12
            from Faridabad, Haryana
            Jun 13, 2022
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            Address: H.94 VINAY NAGAR GALI NO. 2 ,PART -2 , FARIDABAD

            I have transfer to CR MEDICAL AGENCY 2000 rupees in phonepe number [protected] wallet but he doesn't recieve a amount so I requested to you please refund my amount 2000 rupees Phone Pe wallet [protected]
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              S
              Jun 13, 2022
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              Address: Bangalore

              An amount of rs 2879 was debited from my account for recharge of airtel plan but not credited to merchant account.
              PhonePe customer support has been notified about the posted complaint.
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                R
                Raj1841
                Jun 13, 2022
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                Resolved

                I refered a friend through WhatsApp from PHONEPE REFER AND NOW. she opened app and linked bank through my referral. But i have not received my Rs.100 company help centre says technical error without resolving my issue. Please help
                +1 photos
                Jun 13, 2022
                Complaint marked as Resolved 
                Resolved
                PhonePe customer support has been notified about the posted complaint.
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                  M
                  Mayank Shringi
                  Jun 13, 2022
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                  Today i made a payment for recharge my airtel number...my money got deducted but recharge is not done yet. Transaction id was NX22061306555113134889361 and airtel prepaid reference id[protected]. Kindly consider this issue and fix it.
                  PhonePe customer support has been notified about the posted complaint.
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                    S
                    Sunilkrdkm
                    from Dumka, Jharkhand
                    Jun 11, 2022
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                    Address: Malbhandaro bhurkunda dumka

                    Sir mera 2500 rappers trafer kiya tha but amount panding ho gya h 45hr
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                      Nayan781380
                      Jun 11, 2022
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                      On 10th june i transferred amount 3100-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206101700266416980330 and T2206101026184084544249
                      That person is continuously asking for money which i already sent.
                      PhonePe customer support has been notified about the posted complaint.
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                        D
                        Deep2404
                        from Ahmedabad, Gujarat
                        Jun 7, 2022
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                        Phonepe has blocked my Account without any update even I have not violated any rule, even after blocking my account they have rechargedy phonepe wallet by RS 1000 without my permission, however I have reached Phonepe customer service they are not aware about the issue and they are saying that account is active but while login I am getting error message that tha account is blocked.
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                          A
                          Amy Brar
                          from Moga, Punjab
                          Jun 6, 2022
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                          Resolved

                          On 4th june i transferred amount 2500-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206042019001228249897
                          That person is continuously asking for money which i already sent.
                          Jun 8, 2022
                          Complaint marked as Resolved 
                          I resolved it. Thanks
                          PhonePe customer support has been notified about the posted complaint.
                          I invited a person in phone pe and done 1st payment but no cashback received upto now
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                            S
                            Siddhesh6023
                            from Nashik, Maharashtra
                            Jun 6, 2022
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                            I have scan the Qr code on light bill by Phone Pe and it showed the exact amount which was shown on light bill which was 780 rupees. So i paid it, but when i checked the status of my light bill it showed not paid and the transaction is on the name of tpslQR. Its like they are making fraud o[censored]s. After scanning also bill is not paid and getting wrong transaction its frustrating. Please help me to resolve this issue and please help me to get my money as refund. Thank you. I am attaching the photo copy of my transaction as a refrence.
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                              B
                              from Kolkata, West Bengal
                              Jun 5, 2022
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                              I was trying to book a ticket from IRCTC App and made the payments through PhonePe. My money has been deducted from my account and payment is showing successful at PhonePe end but IRCTC didn't receive any payment or money on settlement so they didn't booked any tickets for me. Also IRCTC is showing those as failed transactions but I did not received any refund till now. IRCTC clearly mentioned that they did not received any money in my mail
                              PhonePe customer support has been notified about the posted complaint.
                              Jun 05, 2022
                              Updated by [email protected]
                              Attaching IRCTC email reply and PhonePe Transaction Screenshot

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                                S
                                syed shabaz
                                Jun 5, 2022
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                                Without reason my account is blocked [protected]

                                i spoke to customer care but they are telling that i have done unusual payments, but they are not telling which transaction is that

                                as i remember i didnt done any unusual payments

                                plz help me to unblock my account as my transaction hostory is in it
                                PhonePe customer support has been notified about the posted complaint.
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                                  T
                                  Teena koshti
                                  Jun 4, 2022
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                                  Address: Andheri

                                  Debit in my account amount 200 but receiver not credited amount 200
                                  Transaction ID T2206041411128024028986
                                  Utr[protected]
                                  PhonePe customer support has been notified about the posted complaint.
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                                    T
                                    technical Awari
                                    Jun 3, 2022
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                                    Address: India

                                    My Phone pe Number [protected], I am a regular user why you block my account, I am not done any wrong things, it was effecting my business
                                    PhonePe customer support has been notified about the posted complaint.
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                                      G
                                      Gautam777
                                      from Amritsar, Punjab
                                      Jun 3, 2022
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                                      Address: House no 120 new golden avenue near jouda phatak

                                      I credited money on 11 may rs 1000 and on 13 th may 1999 but nowadys money is not credit to my friend account I also inform your customer care but sometime he said it take time period of 3 days than i inform after 3 days they said now compalint will resolve after 5 days but now he said it take 10 days today if my problem is not solved I will lodge a fir and 420 case against your company of misguided or misusing my money I hve all reocrs of money and recording which I talk with your employes today in 24 hours I also viral a video of your phone pe to tell whole world not use your app
                                      PhonePe customer support has been notified about the posted complaint.
                                      Jun 03, 2022
                                      Updated by Gautam777
                                      Don't use phone pe app if you want your money safe
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                                        A
                                        Alok Sarangi
                                        Jun 1, 2022
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                                        I was paying rent from phonepe through credit card..it was failed but not credited to my credit card account
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