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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 14

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B
Bharath H
from Mysore, Karnataka
Jun 18, 2022
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Address: Mysore

I purchased bajaj allianz car insurance policy from phone pe on 14/06/2022 for 3228 . But the policy is not received yet . I complained about issue to phone pe, but they not replying.
My name - Bharath H
Mobile no - [protected]
UTR[protected].
I complained to bajaj allianz also, but they are also not responding.
+1 photos
PhonePe customer support has been notified about the posted complaint.
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Hi Bharath,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

We have registered your complaint with Reference No. BA - 2521, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
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    M
    Madhu9959
    Jun 17, 2022
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    I am trying to login my phonepe account.its showing your account was deactivated.plzzz activate my phonepe account on [protected] number
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      P
      P5S
      Jun 17, 2022
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      My account has been locked by phonepe due to security reasons without providing a justification and hence i am unable to use it. Have raised this issue with the company as well.

      Please help resolve this at the earliest.
      +1 photos
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        A
        Ashish G BPL
        Jun 16, 2022
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        Hi!

        My account is debited for a failed transaction. Please find below the relevant details:

        Merchant: PhonePe
        Transaction Date:[protected]
        UTR:[protected]
        Transaction Amount: INR 26
        Transaction ID: T2206161902289786286406

        The above mentioned transaction was shown as failed. ( screen shot is attached)
        At 07:02 pm, I received an SMS stating "INR 26/- amount credited to your bank account against reversal of txn".
        Ref[protected]
        But again the amount was debited from my bank account. SMS 7:21 pm
        Ref[protected]

        Kindly credit back the same amount ASAP.

        Thank You!
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          P
          Pankajim
          from Hamirpur, Himachal Pradesh
          Jun 15, 2022
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          Address: V.p.o bohni teh distt hamirpur hp

          Dear sir
          Myself pankaj sharma
          On the June 2nd 11:47am i can do a transaction of 1004 rupees threw my phonepe wallet to my friend [protected] shubham sharma who has a phonepe buisness account
          But sir he didn't get the money

          In my phonepe history transaction shows successfull and money also deducted in my wallet

          But he didn't get it

          We both trying and call customer care
          But they have different excuses
          Sir we want our 1004 rupees back

          My friend go to linked bank for inquiry but they said that this is not banks fault

          This is your mistake (phonepe)

          Sir please fix this problem as soon as possible otherwise I go to court

          Thank you
          Regards Pankaj sharma
          Contact [protected]
          Phone pay number [protected]
          PhonePe customer support has been notified about the posted complaint.
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            G
            Gatti Jagga Rao
            Jun 14, 2022
            Resolved
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            Resolved

            Rent payment failed
            Money debited from credit card but did not get refunded back
            +1 photos
            Jun 14, 2022
            Complaint marked as Resolved 
            Issue resolved
            PhonePe customer support has been notified about the posted complaint.
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              I
              ishant12
              from Faridabad, Haryana
              Jun 13, 2022
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              Address: H.94 VINAY NAGAR GALI NO. 2 ,PART -2 , FARIDABAD

              I have transfer to CR MEDICAL AGENCY 2000 rupees in phonepe number [protected] wallet but he doesn't recieve a amount so I requested to you please refund my amount 2000 rupees Phone Pe wallet [protected]
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                S
                [email protected]
                Jun 13, 2022
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                Address: Bangalore

                An amount of rs 2879 was debited from my account for recharge of airtel plan but not credited to merchant account.
                PhonePe customer support has been notified about the posted complaint.
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                  R
                  Raj1841
                  Jun 13, 2022
                  Resolved
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                  Resolved

                  I refered a friend through WhatsApp from PHONEPE REFER AND NOW. she opened app and linked bank through my referral. But i have not received my Rs.100 company help centre says technical error without resolving my issue. Please help
                  +1 photos
                  Jun 13, 2022
                  Complaint marked as Resolved 
                  Resolved
                  PhonePe customer support has been notified about the posted complaint.
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                    M
                    Mayank Shringi
                    Jun 13, 2022
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                    Today i made a payment for recharge my airtel number...my money got deducted but recharge is not done yet. Transaction id was NX22061306555113134889361 and airtel prepaid reference id[protected]. Kindly consider this issue and fix it.
                    PhonePe customer support has been notified about the posted complaint.
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                      S
                      Sunilkrdkm
                      from Dumka, Jharkhand
                      Jun 11, 2022
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                      Address: Malbhandaro bhurkunda dumka

                      Sir mera 2500 rappers trafer kiya tha but amount panding ho gya h 45hr
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                        N
                        Nayan781380
                        Jun 11, 2022
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                        On 10th june i transferred amount 3100-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206101700266416980330 and T2206101026184084544249
                        That person is continuously asking for money which i already sent.
                        PhonePe customer support has been notified about the posted complaint.
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                          D
                          Deep2404
                          from Ahmedabad, Gujarat
                          Jun 7, 2022
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                          Phonepe has blocked my Account without any update even I have not violated any rule, even after blocking my account they have rechargedy phonepe wallet by RS 1000 without my permission, however I have reached Phonepe customer service they are not aware about the issue and they are saying that account is active but while login I am getting error message that tha account is blocked.
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                            A
                            Amy Brar
                            from Moga, Punjab
                            Jun 6, 2022
                            Resolved
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                            Resolved

                            On 4th june i transferred amount 2500-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206042019001228249897
                            That person is continuously asking for money which i already sent.
                            Jun 8, 2022
                            Complaint marked as Resolved 
                            I resolved it. Thanks
                            PhonePe customer support has been notified about the posted complaint.
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                            I invited a person in phone pe and done 1st payment but no cashback received upto now
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                              S
                              Siddhesh6023
                              from Nashik, Maharashtra
                              Jun 6, 2022
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                              I have scan the Qr code on light bill by Phone Pe and it showed the exact amount which was shown on light bill which was 780 rupees. So i paid it, but when i checked the status of my light bill it showed not paid and the transaction is on the name of tpslQR. Its like they are making fraud o[censored]s. After scanning also bill is not paid and getting wrong transaction its frustrating. Please help me to resolve this issue and please help me to get my money as refund. Thank you. I am attaching the photo copy of my transaction as a refrence.
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                                B
                                [email protected]
                                from Kolkata, West Bengal
                                Jun 5, 2022
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                                I was trying to book a ticket from IRCTC App and made the payments through PhonePe. My money has been deducted from my account and payment is showing successful at PhonePe end but IRCTC didn't receive any payment or money on settlement so they didn't booked any tickets for me. Also IRCTC is showing those as failed transactions but I did not received any refund till now. IRCTC clearly mentioned that they did not received any money in my mail
                                PhonePe customer support has been notified about the posted complaint.
                                Jun 05, 2022
                                Updated by [email protected]                                 Attaching IRCTC email reply and PhonePe Transaction Screenshot

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                                  S
                                  syed shabaz
                                  Jun 5, 2022
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                                  Without reason my account is blocked [protected]

                                  i spoke to customer care but they are telling that i have done unusual payments, but they are not telling which transaction is that

                                  as i remember i didnt done any unusual payments

                                  plz help me to unblock my account as my transaction hostory is in it
                                  PhonePe customer support has been notified about the posted complaint.
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                                    T
                                    Teena koshti
                                    Jun 4, 2022
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                                    Address: Andheri

                                    Debit in my account amount 200 but receiver not credited amount 200
                                    Transaction ID T2206041411128024028986
                                    Utr[protected]
                                    PhonePe customer support has been notified about the posted complaint.
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                                      T
                                      technical Awari
                                      Jun 3, 2022
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                                      Address: India

                                      My Phone pe Number [protected], I am a regular user why you block my account, I am not done any wrong things, it was effecting my business
                                      PhonePe customer support has been notified about the posted complaint.
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                                        G
                                        Gautam777
                                        from Amritsar, Punjab
                                        Jun 3, 2022
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                                        Address: House no 120 new golden avenue near jouda phatak

                                        I credited money on 11 may rs 1000 and on 13 th may 1999 but nowadys money is not credit to my friend account I also inform your customer care but sometime he said it take time period of 3 days than i inform after 3 days they said now compalint will resolve after 5 days but now he said it take 10 days today if my problem is not solved I will lodge a fir and 420 case against your company of misguided or misusing my money I hve all reocrs of money and recording which I talk with your employes today in 24 hours I also viral a video of your phone pe to tell whole world not use your app
                                        PhonePe customer support has been notified about the posted complaint.
                                        Jun 03, 2022
                                        Updated by Gautam777                                         Don't use phone pe app if you want your money safe
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