PhonePe Complaints & Reviews

My money has been debited from my bank account but it is not credited to the merchant? How I'll get my refund and when?

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Address: velgode,kurnool,andhraoradesh

I accidentally deactivated my account, so, please indly reactivate my phonepe account with number [protected]

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I was not aware of the policy of phone pe and i deactivated it . Please reactivate my account. Mobile no [protected]

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Website: www.phonepe.com

My Name is Ramkaran Sharma yesterday I recharge my number but it still pending first they say that after 1hour it will complete but nothing is solved
My payment transfer I'd is NX22061921443820718285301

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Jun 20, 2022

Updated by Ramk12385 My money also cut from my account

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Hello Phonepe team that I have used your Phonepe rental payment through my slice credit card respectively to get money form my Card but unfortunately that payment has been failed but money has been deducted from my slice credit card respectively so please refund the amount that deducted from my card so please confirm the email also the refund confirmation so i have will strong with your confirmation of refund amount

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Address: Mysore

I purchased bajaj allianz car insurance policy from phone pe on 14/06/2022 for 3228 . But the policy is not received yet . I complained about issue to phone pe, but they not replying.
My name - Bharath H
Mobile no - [protected]
UTR[protected].
I complained to bajaj allianz also, but they are also not responding.

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Bajaj Allianz Customer Care

from Pune, Maharashtra

Jun 20, 2022

Hi Bharath,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

We have registered your complaint with Reference No. BA - 2521, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance

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I am trying to login my phonepe account.its showing your account was deactivated.plzzz activate my phonepe account on [protected] number

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My account has been locked by phonepe due to security reasons without providing a justification and hence i am unable to use it. Have raised this issue with the company as well.

Please help resolve this at the earliest.

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Hi!

My account is debited for a failed transaction. Please find below the relevant details:

Merchant: PhonePe
Transaction Date:[protected]
UTR:[protected]
Transaction Amount: INR 26
Transaction ID: T2206161902289786286406

The above mentioned transaction was shown as failed. ( screen shot is attached)
At 07:02 pm, I received an SMS stating "INR 26/- amount credited to your bank account against reversal of txn".
Ref[protected]
But again the amount was debited from my bank account. SMS 7:21 pm
Ref[protected]

Kindly credit back the same amount ASAP.

Thank You!

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Address: V.p.o bohni teh distt hamirpur hp

Dear sir
Myself pankaj sharma
On the June 2nd 11:47am i can do a transaction of 1004 rupees threw my phonepe wallet to my friend [protected] shubham sharma who has a phonepe buisness account
But sir he didn't get the money

In my phonepe history transaction shows successfull and money also deducted in my wallet

But he didn't get it

We both trying and call customer care
But they have different excuses
Sir we want our 1004 rupees back

My friend go to linked bank for inquiry but they said that this is not banks fault

This is your mistake (phonepe)

Sir please fix this problem as soon as possible otherwise I go to court

Thank you
Regards Pankaj sharma
Contact [protected]
Phone pay number [protected]

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Rent payment failed
Money debited from credit card but did not get refunded back

Jun 14, 2022

Complaint marked as Resolved

Issue resolved

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Address: H.94 VINAY NAGAR GALI NO. 2 ,PART -2 , FARIDABAD

I have transfer to CR MEDICAL AGENCY 2000 rupees in phonepe number [protected] wallet but he doesn't recieve a amount so I requested to you please refund my amount 2000 rupees Phone Pe wallet [protected]

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Address: Bangalore

An amount of rs 2879 was debited from my account for recharge of airtel plan but not credited to merchant account.

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I refered a friend through WhatsApp from PHONEPE REFER AND NOW. she opened app and linked bank through my referral. But i have not received my Rs.100 company help centre says technical error without resolving my issue. Please help

Jun 13, 2022

Complaint marked as Resolved

Resolved

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Today i made a payment for recharge my airtel number...my money got deducted but recharge is not done yet. Transaction id was NX22061306555113134889361 and airtel prepaid reference id[protected]. Kindly consider this issue and fix it.

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Address: Malbhandaro bhurkunda dumka

Sir mera 2500 rappers trafer kiya tha but amount panding ho gya h 45hr

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On 10th june i transferred amount 3100-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206101700266416980330 and T2206101026184084544249
That person is continuously asking for money which i already sent.

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Phonepe has blocked my Account without any update even I have not violated any rule, even after blocking my account they have rechargedy phonepe wallet by RS 1000 without my permission, however I have reached Phonepe customer service they are not aware about the issue and they are saying that account is active but while login I am getting error message that tha account is blocked.

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On 4th june i transferred amount 2500-/ to someone and its deducted from my account but receiver hasn't received until today. He already checked with bank also but money hasn't credited to his account. Payment transaction id is T2206042019001228249897
That person is continuously asking for money which i already sent.

Jun 8, 2022

Complaint marked as Resolved

I resolved it. Thanks

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Y

Yamnil

from Kurnool, Andhra Pradesh

Jun 11, 2022

I invited a person in phone pe and done 1st payment but no cashback received upto now

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I have scan the Qr code on light bill by Phone Pe and it showed the exact amount which was shown on light bill which was 780 rupees. So i paid it, but when i checked the status of my light bill it showed not paid and the transaction is on the name of tpslQR. Its like they are making fraud o[censored]s. After scanning also bill is not paid and getting wrong transaction its frustrating. Please help me to resolve this issue and please help me to get my money as refund. Thank you. I am attaching the photo copy of my transaction as a refrence.

PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 14

Transaction successful but not reached to the merchant

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Reactivate my phonepe account number with 9010987849

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I want to reactivate my phone pe account.

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Transaction shown failed but amount debit

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Money deducted during rent payment and transaction failed

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Refund my amount 2000

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Amount deducted from my account but not credited to merchant account

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Did not receive referral cashback

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Recharge is not done even after payment is completed

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Amount pending

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Payment pending issues

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Blocked my account

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Payment not received by receiver

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Transaction through phonepe for light bill

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