Claimed

PhonePe Complaints & Reviews

1
Updated: Aug 30, 2025
Complaints 3487
Resolved
260
Unresolved
3227
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
renu kanshana
Jul 22, 2022
Report
Copy

Since 22 june they blocked my account without any reason after help support they don't respond they don't unblock my account
+2 photos
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vrushabadhri Computers
    Jul 21, 2022
    Resolved
    Report
    Copy
    Resolved

    I have sent amount of Rs.20000 ON Date:[protected] Time : 08:28AM from, Phone Pe [protected] to Bank name State Bank of India Branch : Cherpulassery Customer Name: Praveen Kumar K A/c No : [protected] iFSC : SBIN0010702

    But the Amount was not credited to my above Mentioned Customer
    Hence i am requesting you to revert the amount or credit the Amount
    +1 photos
    Jul 27, 2022
    Complaint marked as Resolved 
    Thank u team for your support
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    5 other people found this review helpful
    5 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pradeep@k
      from New Delhi, Delhi
      Jul 18, 2022
      Report
      Copy

      Address: 27 a bhagya vihar ranikhera new delhi 110081

      Sir my metro card no[protected], Recharge on date 16.07.2022, 03.38 pm Transaction id -s2207161538322184958007
      UTR[protected], amount -200/- by phone pe, but not top up metro card please check and refund me.
      account no-[protected]
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ravichandran1962
        Jul 16, 2022
        Report
        Copy

        Inspite of successful login, the page immediately disappears within 10 seconds and asks again and again and the pin.
        I am not able to do anything with this app.
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Priyanka15081993
          Jul 16, 2022
          Report
          Copy

          [protected] is callinge and said you won 5000 and please tell OTP for transfer in your account fraud call take action against it
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nihu@
            from Port Blair, Andaman and Nicobar Islands
            Jul 15, 2022
            Report
            Copy

            On 12th July I was search for "Ecom Express" courier service contact number on Google and I am calling the number and enquire about my courier package in the mean time the courier office staff said to me your package is not possible to deliver your address, and if want to change your address you can pay Rs 2 for that, and he send me link from [protected] and the link is "https://onlinefastpaymentr.wixsite.com/my-site" accordingly I am open the link and type Rs 2 bank name and may phone pay UPI ID and trying to pay the amount but it seems payment not, Successful, few minutes later I received on SMS transfer 33000, 299, 298 and 22 rupees had transferred from my account SBI SB account No [protected] and my account is empty, in this regard I allready complaint lodge my Bank and cyber cell, Port Blair, do the needful action and kindly refund my amount
            +1 photos
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              amlesh kk
              Jul 13, 2022
              Report
              Copy

              Redeem code not received
              PhonePe customer support has been notified about the posted complaint.
              Jul 13, 2022
              Updated by amlesh kk
              Recharge code not received
              Jul 13, 2022
              Updated by amlesh kk
              Redeem code not received

              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                AdityaNayak2003
                from Bhubaneswar, Odisha
                Jul 11, 2022
                Report
                Copy

                Address: Plot No 89, Gautam Nagar

                I referred my friend yesterday..he downloaded phonepe through my link..and sent me 11rs..but still i have not received any refferal cashback till now..this is pathetic..his mobile number is [protected]..and when am trying to raise a ticket they asking me for his number..and they saying server is busy..try after 2 hours..
                +2 photos
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rishi nithiyan
                  Jul 10, 2022
                  Report
                  Copy

                  I need to cancel the auto pay for Netflix subscription
                  +2 photos
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    BaluKavi
                    Jul 10, 2022
                    Report
                    Copy

                    Tran id
                    NX22071009580253965636601
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vikram Ahinave
                      Jul 10, 2022
                      Report
                      Copy

                      Address: Pune

                      Autopay remove problem from 5 dyas
                      +1 photos
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Q
                        quddus9885
                        from hyderabad, Andhra Pradesh
                        Jul 9, 2022
                        Report
                        Copy

                        I have transferred the amount 5900 INR. to ACT internet provider from my Phone Pay Account on 28th June 2022. The ACT has not received the amount till date. But the amount is debited from my SBI account with the following transaction ID NX22062823094401303481331. I have contacted the Bank SBI branch Barkatpura. and as well Phone Pay no body is giving me proper reply. I request a refund of my amount as early as possible.
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sandy patil1144
                          from KHANAPUR, Karnataka
                          Jul 7, 2022
                          Report
                          Copy

                          Address: 557, GANDHINAGAR

                          My phone pe account is deactivated on this number [protected] I Want to activate again plz I'm requesting u to active my account
                          +1 photos
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            manoja manu
                            Jul 6, 2022
                            Report
                            Copy

                            Can't able to login and register for phone pay and plz un block my account I need to access in
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              karthee14
                              Jul 6, 2022
                              Report
                              Copy

                              Website: IRCTC

                              Money deducted while booking ticket from irctc
                              : tow times transaction failed, however ticket was not confirmed.
                              first transaction UTR is[protected] : DATe 06 july 2022, order ID [protected]
                              second transaction UTR is[protected], DATE 06 july 2022. order id [protected]
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                TnRaMa
                                from Chittoor, Andhra Pradesh
                                Jul 5, 2022
                                Report
                                Copy

                                Website: www.phonepe.com

                                My phone pe account is blocked for no reason the customer support is worst they do not lift calls and the ticket raised through app is still pending and there is no response from the app.This app is worst app.
                                +1 photos
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kanishka K S
                                  from Bengaluru, Karnataka
                                  Jul 4, 2022
                                  Report
                                  Copy

                                  Hi i have made payment to my credit card through phone pe, and the payment is still not sent to my credit card, and phonepe is telling me to wait for 24hours, but as today is the due date for the payment i need payment to be completed today itself but phone pe is not responding to my request... So its a request please help me
                                  Here is the transaction ID
                                  NX22070409235481751174061
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    mudit chauhan4
                                    Jul 3, 2022
                                    Report
                                    Copy

                                    I did an upi phone pay transfer of INR 6500 to a merchant named sab paisa. Money has been debited from my account but has not reached the merchant. The transfer was done on 18 JUNE 2022.Merchant is saying that Our team reviewed the matter of deposit, contacted your payment provider, and they confirmed that the transaction failed, as the funds never reached to us. I mailed the bank now and Icici bank is mailing me that transfer was successful. RRN number of transaction is[protected].UTR number is[protected] and transaction id is T2206181831357096341045.Merchant mailed that matter has been checked completely as you already sent this screenshot before and our team came to the conclusion that funds never reach us.
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      Vidhya suresh Vidhya
                                      Jul 3, 2022
                                      Report
                                      Copy

                                      Address: Karnataka

                                      Please help me i did not get money paid by suresh
                                      +1 photos
                                      PhonePe customer support has been notified about the posted complaint.
                                      Jul 03, 2022
                                      Updated by Vidhya suresh Vidhya
                                      I did not get money my balance shows zero
                                      What u r looking for.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Devyji808
                                        from Delhi, Delhi
                                        Jul 3, 2022
                                        Report
                                        Copy

                                        Address: Delhi

                                        I transferred rent on 30th June and today is 3rd July but rent is not credit to given Details.
                                        No response on given tickets
                                        PhonePe customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit