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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 3467
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PhonePe reviews & complaints page 15

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T
tksajan
May 12, 2022
May 30, 2022
This thread was updated on May 30, 2022
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Money transferred not credited yet to bank account

Address:Thrissur, kerala

Hi,
I've transfered money to my wife account using upi id, following the transaction id : T2205071046534487153875
My account got debited instantly but not credited my wife account, after complained they told me to wait 5 more days cash will credit, after 5 days i got message from phonePe saying cash credited to bank account. But my wife account not credited any amount from phomePe. Attached the statement of my wife account.br...
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J
JigarShah1
from Mumbai, Maharashtra
May 12, 2022
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5000 discount

Dear sir,

phone number: +91 [protected] is giving call & want my phonepe detail when I denied he talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number.
my number is +91 [protected].
regard
Jigar...
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I did phonepe transaction of rs 3000/- on 5th May but money not credited to receiver account, My transaction ID: T2205051457511812299078 and UTR :[protected], Please check the details and do the needful..

Thanks and Regards
Gururaj...
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V
Vimal Ag
May 11, 2022
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Phonepe blocked

I am unable to do transactions through my phonepe account as it is blocked for no reasons....
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M
Mewad1212
May 9, 2022
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Amount debited but not credited in any account

DATE OF TRANSATION 2ND MAY 2022 7.29PM
AMOUNT 5000
TRANSATION WAS MADE through phon pe BUT AMOUNT WAS FAILED BUT AMOUNT IS DEBITED AND NOT CREDITED BACK IN MY ACCOUNT
UTR NO IS[protected]
TRANSATION ID IST2205021929451174346165
HDFC ACCOUNT NO [protected]
mobile no [protected]
[protected]@gmail.com...
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A
Ali08
from Bhopal, Madhya Pradesh
May 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car insurance policy holder name change issue

Posted the same complaint against ICICI Lombard, now posting the same for PhonePe.
I took a car insurance on 6th May 2022 from ICICI Lombard via PhonePe app. While taking the insurance and charging the money, PhonePe only asked me about the car registration number, year of registration, last 5 digits of Chasia no and Engine no. Nothing else was asked and I thought with the technology we have today they will easily get the rest of the...
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@w@re
from Indapur, Maharashtra
May 7, 2022
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Transaction successful but payment not received

Address:Bawada tal Indapur dist Pune

Rs 4919 payment is successful my bank account deducted but iifl finance merchant sell payment not receive....
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M
Mhritika
from Bhubaneswar, Odisha
May 6, 2022
May 6, 2022
This thread was updated on May 6, 2022
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I want to activate my phonepe account

Please activate my phonepe account i have deactived it...
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H
Hannah William
from Jharsuguda, Odisha
May 5, 2022
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Money deducted by phone pe but payment was not completed

Money is deducted from my account but order Was not completed...
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N
no body eye
from Barpeta Road, Assam
May 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount is debited but not paid to the reciever

Address:Ward 6,mistry patti,lumding,hojai,Assam,india, Near bedi wine shop

What a utter rubbish service this phone pe company have the amount 225 rs is debited from the my account but not paid to receiver account. It is taking 72 hrs long to just the process it and more days to refund or paying....
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D
Dishaparmar
from Pune, Maharashtra
May 3, 2022
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Recharge successful shown but not done

I had done recharge today in morning from phonepe yet jio is saying that we have not received any recharge but phone pe bot is saying that recharge is confirmed with jio but i have not receives any jio recharge yet my money has also been debited...My recharge should have been successful and chatting bot option also not working properly, after some little conversation reply option not working...i want my refund as recharge has not been reflected...running...
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Website:phonepay.com

Dear sir
Sender Name Ehtashamul Haque send 7000 to my receiver account named syed farhan Ahmad with transaction id T2204171708544736558018 i have received successfull trans notification on my phonepay app but credited account is not same as my account i dont have another account ending with 7054 and utr number is[protected] i alredy raise ticket but my problem is not solved kindly solved it thanks mob [protected]...
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N
Nithin B V
May 3, 2022
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Amount deducted for failed payment

Hi team, I made a transaction of 6.5k through PhonePe amount got deducted and transaction got failed… can you please resolve this asap and refund the amount back to my Sbi account.

Transaction I’d provided below

T2205021928138044236679...
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R
raghavshan1112
May 2, 2022
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Receiver did not receive the money

I have sent rent from PhonePe using credit card. The transaction was successful but still the reciever didn’t receive the money...
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R
Rushidawre
May 2, 2022
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Not getting refund in my account

I have booked a train ticket on April-15 on confirmticket app by using phonepay .It was cancelled by me on April - 17.confirmticket initiated refund and it was expected to come on April - 26. After 26 not received any amount, I contacted confirmticket customer care. They gave me the reference id ARN[[protected] and they said contact your bank customer care. Sbi customer care said approach your home branch. I visited home branch also but...
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R
Rajeev Gandhi Institute of Technology & Management
May 2, 2022
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Reactivate Deleted Phonepe Account

I want to Reactivate my PhonePe AC. I don't know about Phonepe. Deactivation Policy. So. I request to Phonepe. Please Reactivate My PhonePe AC. I want and Need Phonepe AC ....
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N
Narendra949425
from Nellore, Andhra Pradesh
Apr 30, 2022
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I Booked the IRCTC Ticket USING PHONEPE later I rejected, But amount not yet credited

Address:KAVALI

I Booked the IRCTC Ticket USING PHONEPAY later i rejected, But amount not yet credited.But in IRCTC app it shows amount has been sent to your wallet/bank. But not yet credited...
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K
Ksd10000
Apr 30, 2022
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Refund not reflecting in account

IRCTC days it has initiated refund for two tkts but I've still not recieved it in my account...
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I'm a regular customer of phonepe and not violated any rules and regulations . There is around 4k amount in phonepe wallet .as soon as it is blocked j have submitted the documents which are requested by customer care people . It's been 20 days after submitting the documents. Account has not been unblocked . I request them to transfer back my wallet amount to the respective card from which I transferred . Thank you so much...
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P
prenix1722
Apr 26, 2022
May 6, 2022
This thread was updated on May 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PhonePe Rs.10k made on 8/4/2022 transition and receiver end not yet credited

My transaction of Rs.10, 000/- made by my phonepe app and has not received by merchant. This transaction is made on 08 of April 11.25 AM. I have complaint several times on phonepe customer support and generates tickets on phonepe application but; my problem is not resolved yet. Kindly, help me out of this matter.
Thanking you

Date: 23/04/22. Yours Truly,
M.J Prakash
Mob: [protected]
Mob: [protected]...
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