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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 15

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S
sanjurasmi
from Hyderabad, Telangana
May 28, 2022
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Address: phonepe,google app store

Money transaction succesfull but money does not went to marchent, in my bank also debited
PhonePe customer support has been notified about the posted complaint.
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    A
    ashi98
    May 28, 2022
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    Address: India

    Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Lanlord's account.
    +1 photos
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      D
      Drijvan
      May 26, 2022
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      Phonepe blocked my account for no reason I have 23000 in this wallet phonepe not unblocking my account phonepe fraud with me what can I do now😭
      +1 photos
      PhonePe customer support has been notified about the posted complaint.
      May 26, 2022
      Updated by Drijvan       Phonepe blocked my account for no reason I have 23000 in this wallet phonepe not unblocking my account phonepe fraud with me what can I do now😭 my mobile number [protected]
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        R
        Rohit Tyagi ji
        May 26, 2022
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        Address: Atal seva kendra Machhariya

        Sir mene 16000 ka gold liya phone pe me or jb bechne ka try kiya to mera account block kr diya unblock krne ke liye liya mene Sare document diye fir bhi account unblock nhi kr rhe h hr baar ek new date dete h 25 days ho gye ab tk
        +1 photos
        PhonePe customer support has been notified about the posted complaint.
        May 26, 2022
        Updated by Rohit Tyagi ji         Please help me sir give me my gold money phone pe give me a new date but phone pe is not unblock my account you give a legel notice to her I need compsheshan money to West my time

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          A
          Anita Karkera
          May 26, 2022
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          Today I received a call from a person named Rajendra Singh representing himself from Phone pe Juhu Andheri.
          He told me the same old story of cashback been CREDited but not availed so he will be sending me a notification with the link

          I had understood that this was a scam and when I started to cross question, he started using bad words and used absurd languages

          I was really annoyed with the way he used those bad words

          I want to register this complaint against him and trace his phone number and get hold of him... Such kind of losers are worthless and I request phone pe to take strict action against him as these kind of people are spoiling your company name..

          If no action would be taken then I would assume that they do work for you and this is the strategy to make money.
          Here is the CONTACT number of the ### guy
          [protected] - Rajendra Singh
          PhonePe customer support has been notified about the posted complaint.
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            M
            Mridul Jana
            May 25, 2022
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            Phonepe Transaction showing successful, but IRCTC(where payment is done) is showing payment not settled, so it's clear that IRCTC haven't received the money, so kindly refund my money to my account.
            +1 photos
            PhonePe customer support has been notified about the posted complaint.
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              M
              Mridul Jana
              May 24, 2022
              Resolved
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              Resolved

              I have done a payment of 83333.79(82845+tax) via phone from my SBI account to pay for the IRCTC tourism booking. Payment is done successfully, but IRCTC tourism is showing that payment is not settled
              +2 photos
              May 25, 2022
              Complaint marked as Resolved 
              IRCTC is showing payment settlement failed, and phonepe is not refunding money to my account
              PhonePe customer support has been notified about the posted complaint.
              May 25, 2022
              Updated by Mridul Jana               IRCTC is showing payment settlement failed, and phonepe is not refunding money to my account.
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                L
                Lija Rani Rajan
                from CHENGANNUR, Kerala
                May 24, 2022
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                Money got deducted from my account for recharge. But recharge was unsuccessful. Please refund the amount Rs 319
                PhonePe customer support has been notified about the posted complaint.
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                  R
                  rishirich008
                  from Morena, Madhya Pradesh
                  May 24, 2022
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                  Account blocked. My phonepe account was suddenly blocked without informing. felt terrible . I am a regular customer of PhonePe. I make a lot of payments from PhonePe and receive a lot of payments daily. But my account got blocked all of a sudden.I need phonepe very much. Please unblock my phonepe account. This was also happen in past in march on 17th. I have already described my business all details. But they did again blocked my account. I have again tell you that i have p2p business. Person to person buy and sell. I received multiple payments daily. Any one can report my payment intentionally. Because of some scammer i can't stop my business? And also you can do that with me. I am old and regular user of PhonePe. I need phonepe very much. Unblock it fast i requested you very much. Please don't do that in future.
                  PhonePe customer support has been notified about the posted complaint.
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                    D
                    Deepthikulal Deepthikulal
                    May 23, 2022
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                    Phone pay scratch card cash back reward fraud debited from account
                    PhonePe customer support has been notified about the posted complaint.
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                      S
                      Savarn01
                      May 21, 2022
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                      I booked a ticket in IRCTC through phonepe Apps . Amount deducted but ticket not booked and not showing in ticket booked section.
                      My confirm ticket reference no. Is[protected].
                      My transaction Id is A2205212243588736807152.
                      Please refund my amount in my account.
                      Thanks
                      PhonePe customer support has been notified about the posted complaint.
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                        S
                        Sonuramprajapatu
                        May 21, 2022
                        Resolved
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                        फोन पर अकाउंट से 16 मई 2022 को मैंने मेरे मित्र प्रेम कुमार राजोरिया जो कि एक यूपीआई इजर है को राशि भेजी थी मेरे अकाउंट से राशि सेम टाइम में कट गई थी परंतु रिसीवर के बैंक अकाउंट में आज दिन तक बी क्रेडिट नहीं हुआ है मैं इसके लिए कौन से गवर्नेंस को दो बार कंप्लेंट दर्ज करा चुका हूं इसके लिए मुझे अलग-अलग दो बार टिकट नंबर दिया लोड किया गया है और उसे रिजॉल्व भी कर दिया गया है परंतु मेरे मित्र रिसीवर के खाते में अभी तक कि पैसा जमा नहीं हुआ है वह भी अपने बैंक अकाउंट ब्रांच में जाकर संपर्क कर चुका है वहां से सहायता मांगी गई थी परंतु बैंक की तरफ से कोई सहायता नहीं की गई है मैं और मेरा मित्र दोनों ही मानसिक रूप से और आर्थिक रूप से इस यूपीआई ट्रांजैक्शन के कारण बहुत परेशान हो चुके हैं यूपीआई ट्रांजैक्शन नंबर इस प्रकार हैT2205160926388588757852
                        Debit account ---

                        [protected]
                        +3 photos
                        May 21, 2022
                        Complaint marked as Resolved 
                        Only tickets number generat Kirk cash Kidd resolved kr diya Tickets no. 189183365
                        PhonePe customer support has been notified about the posted complaint.
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                          G
                          Gajanana h
                          from Vijayapuri, Tamil Nadu
                          May 18, 2022
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                          Address: india

                          Recharged for Tata Play but didnt Received in my Tata Play Account . When asked for help phone pe is not responding
                          PhonePe customer support has been notified about the posted complaint.
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                            V
                            Vikram singh dangu
                            May 17, 2022
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                            I'm not able to fetch my phone pe account for months now as it is showing that's it's deactivated kindly please assist me with a reactivation
                            Thank u
                            PhonePe customer support has been notified about the posted complaint.
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                              S
                              Social Media King
                              May 17, 2022
                              Resolved
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                              Resolved

                              Address: Pune

                              Actually the redemption o[censored]ti fund takes 1 days for approval and I got mail also from uti fund that your withdrawal is approved before 2 days but phonepe still showing status pending no approval and even I raised ticket since more than 48 hours My ticket id[protected]. But still no reply and status showing awaiting support executive since 48 hours.
                              Jul 5, 2022
                              Complaint marked as Resolved 
                              Phonepe resolved it thanks
                              PhonePe customer support has been notified about the posted complaint.
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                                P
                                Prudhvi1995
                                May 16, 2022
                                Resolved
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                                Resolved

                                Please complete my transaction as soon as possible

                                [protected]
                                NX22051511152632640975661
                                +1 photos
                                May 19, 2022
                                Complaint marked as Resolved 
                                Resolved after 2 days By after continous tracking finally it has been resolved
                                PhonePe customer support has been notified about the posted complaint.
                                May 17, 2022
                                Updated by Prudhvi1995                                 Didn't transfered amount to my account
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                                  P
                                  Prudhvi1995
                                  May 16, 2022
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                                  Please confirm status of my transaction it is very urgent
                                  +1 photos
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                                    N
                                    Nayas1997
                                    May 15, 2022
                                    Resolved
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                                    Resolved

                                    Address: Dastipara Road, Dastipara,RAI dogachia, PURBA BARDDHMAN, west Bengal, 71351
                                    Website: Credit card to phonepe rent payment failed

                                    1st May 2:41pm phonepe through rent payment transaction technical problems my payment failed and amount debit 3248/. Already 15days complete but amount not refund from phonepae very bad experience... Imdedtley refunded my money in my card...
                                    +2 photos
                                    Jul 16, 2022
                                    Complaint marked as Resolved 
                                    PhonePe customer support has been notified about the posted complaint.
                                    May 15, 2022
                                    Updated by Nayas1997                                     Phonepay any failed transaction not help..
                                    May 17, 2022
                                    Updated by Nayas1997                                     Very bad service from phobepe
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                                      G
                                      gnani55555
                                      May 12, 2022
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                                      Unfortunately my phonepe account was deactivated. I tried many ways to reactivate but no one was workout.
                                      Re activate my phonepe account.
                                      PhonePe customer support has been notified about the posted complaint.
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                                      How to do bro
                                      Reply
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                                        S
                                        salakha gawas
                                        May 12, 2022
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                                        On 12.05.2022 fund transfer of rs.80000/- from [protected] to [protected], but the amount was transferred to the wrong mobile number. So, requested to reverse the transactions, please.
                                        Rs.80000.00 - txn id :- T2205121546259166327739
                                        Please do the needful, please
                                        PhonePe customer support has been notified about the posted complaint.
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