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PhonePe Complaints & Reviews

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Last updated May 8, 2024
Complaints 3469
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PhonePe reviews & complaints page 17

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L
lavanya_n
from Bengaluru, Karnataka
Apr 12, 2022
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Restore deleted account

I had an account, i requested to delete the account due to some reason, and now I'm trying to register with the same mobile number, and I'm not able to register. please help me in fixing this issue.
thanks...
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A
Arvind Kharwar
Apr 9, 2022
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Refund not received after failed transaction

Refund not received after failed transaction
Amount - Rs. 2040
Transaction id
NX22040510493958372190001
Transaction date - 5 April 2022...
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C
charandassai
from HYDERABAD, Andhra Pradesh
Apr 7, 2022
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Phonepe credit card payment

Address:11-3-664/381/A, SANJEEVAPURAM PARSIGUTTA

I had made payment of creditcard payment (Kotak) through upi app (Phonepe). The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my creditcard payment. After that i raised complain to phonepe via. App

The details of transaction is as below:

Date & time of transaction: 30th March 2022
Bank account: Debited from Axis Bank
Utr...
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G
goodlucky sahni
from Delhi, Delhi
Apr 7, 2022
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Cancel tickets refund issues

Address:Ingraham Institute Ghaziabad

Tarin number 12595 pnr no [protected] cnacel date 20 march 2022 but refund amount not received till now .transaction id [protected]. total amount 985 rupees not credit till now....
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A
Ashish008789
Apr 7, 2022
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About my UPI transaction

I have done a payment of rs 3000 on 31st March 2022 to a merchant but not received by the merchant.
Please refund my money back to my bank account.

My UTR no[protected]...
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D
Darshan Mandlik
from Malegaon, Maharashtra
Apr 6, 2022
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Credit card payment done but not credited in credit card

I had done payment of my credit card by phonepe but 1080₹ amount is debited from my account but not credited in my credit card I got late penalty no help from PhonePe...
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S
shashikanthbn
from Bengaluru, Karnataka
Apr 6, 2022
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Money still with Phone pay not credited to Merchant

Address:Phonepe Private Limited · Office-2, Floor 4,5,6,7, Wing A, Block A, · Salarpuria Softzone, Service Road, · Green Glen Layout, Bellandur · Bengaluru ..

Dear Sir/Madam,

Subject : - Amount paid by Phone pay but Merchant still have not received the payment.

This is with regards to the Amount transferred to PNB - Metlife on 27th March 2022 for Rupees - 98, 773/-. The amount was transferred using the mobile Phone pay Number as # [protected]. The amount was transferred from the SBI Savings account number # [protected] ( A/c Holder - Shashikanth BN).

It...
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S
shashikanthbn
from Bengaluru, Karnataka
Apr 6, 2022
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Money not credited to Merchant

Address:372, BEML Layout, 3rd stage, 8th Main road

Dear Sir/Madam,

Subject : - Amount paid by Phone pay but Merchant still have not received the payment.

This is with regards to the Amount transferred to PNB - Metlife on 27th March 2022 for Rupees - 98, 773/-. The amount was transferred using the mobile Phone pay Number as # [protected]. The amount was transferred from the SBI Savings account number # [protected].

Attached is the Bank statement...
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D
Dikshit more
from Maregaon, Maharashtra
Apr 6, 2022
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For Refund and Cancel Transaction

Address:Maregaon Ta Maregaon dist yavatmal

Hello sir /madam
I have done wrong transaction by mistake 11058/-
The UTR No :[protected]
And transaction id :- T2204051258593844785350
Please Cancel My this Transaction and Refund my amount immediate.
I am shairing transaction screen shot also....
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M
Mahenderrm
from Hyderabad, Telangana
Apr 6, 2022
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Phone pay claim advertising

Address:Hyderabad

Dear Sir/Madam,
By Advertise send Prize money in Bank. By Default a Claim reward is display in my phone(Phone pe) app.when I Scratch this card and give my UPI pin, my amount Rs.433 is debited from my bank account. So, please take necessary action to Refund my Money to my bank account.This money is my hard work and earn this Money.

Thanking you,

Your's faithfully,
J.Deepan Chakkaravarthi...
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J
Jeet5488
Apr 6, 2022
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Transfer amount pending

Address:Naregaon aurangabad

I was make a payment why phonepe on 5/4/22 but it's stuck/pending but it's to impotant for me at the time...
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S
Sugan1
Apr 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank but train ticket not booked

Hi team,
Phone pe transaction id: T2203240938409937264382

I purchased ticket in irctc and payment done through phone pe account. My money 287.70rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please...
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C
chaitaya
Apr 6, 2022
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Failed transactions

I had transferred amount 2500/- towards a bank account in Axis Bank. The phonepe app showed the transaction is processing. The amount is debited from my Indusld Bank Account but still not credited to recipient. And the transaction is still showing processing in Phonepe. Its been 5 days to this. Phonepe Support is not even replying to the issue raised. Please Help....
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G
Ganeshpatil611
from Ghumarwin, Himachal Pradesh
Apr 6, 2022
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Transferred money to other account debited but not received yet

Address:Hudco colony home no 52, Talk.yeola Dist.nashik

I have transferred money from idbi bank my account to Yesbank bank account my account debited but not received by reciver yesbank account and I have not get refund....
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E
er1
Apr 5, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Unable to proceed my account.

Respected Sir,
I am unable to proceed my account.
My [protected] Phone Pay account is inactive.
what is the procedure to activate my Phone Pay account...
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G
Gajula Surya
Apr 4, 2022
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Issue with Rent payments via Phonepe

Dear sir / madam
On 02.04.2022 I made the rent payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card. I created the rent payment profile as Chandra. My ticket number is[protected]. Pls check and confirm where my money went . Pls help me to get it.

Regards
Surya
My registered mobile...
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S
shank98
Apr 4, 2022
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Fake transaction page

Iam a phone pe user. my friend told me that he sended the money. to my friend via phone pe application and sended me screenshot. for confirmation
but my friend didt received the money or any text messages.

payment amount = 5400/-
Transaction ID = P[protected]...
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S
Sanskriti Grewal
Apr 4, 2022
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Amount deducted but no recharge done

I had recharged my Jio number for Rs. 666 from the JIO App itself and made payment through Phone pe platform. I had used my cash back points of 132 rs from Jio which deducted my amount to 532 Rs.
The same 532 rs for deducted and no recharge was made to my number.
I had done several complaints through the customer care of Jio and Phone pe as well but it's more than 10 days, no response and no money was refunded back to me....
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Hello Phonepe customer care,
I was about to book my ticket from easemytrip.com on 01/04/2022 using phonePe upi, while doing so the payment got failed and my amount of Rs 10, 548 got deducted from my bank account. The ticket booking was not completed, so i called easemytrip and inquired about it. They said that they havent received the amount and the payment must have stuck on PhonePe side. So i request you to refund my money as soon...
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R
RK Shwetha Rudy
Apr 2, 2022
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Payment is pending

I transferred money to other's account but my payment is pending stetus wanted to give money someone, i transferred 1Rs it's successful payment but other payment is still pending it's already Taken two days but money is not transferring, money is debited from my bank account.....
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