PhonePe Complaints & Reviews

I have sent rent from PhonePe using credit card. The transaction was successful but still the reciever didn’t receive the money

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I have booked a train ticket on April-15 on confirmticket app by using phonepay .It was cancelled by me on April - 17.confirmticket initiated refund and it was expected to come on April - 26. After 26 not received any amount, I contacted confirmticket customer care. They gave me the reference id ARN[[protected] and they said contact your bank customer care. Sbi customer care said approach your home branch. I visited home branch also but no one response me. Refund amount still not credited. This is urgent please help me as soon as possible

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I want to Reactivate my PhonePe AC. I don't know about Phonepe. Deactivation Policy. So. I request to Phonepe. Please Reactivate My PhonePe AC. I want and Need Phonepe AC .

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Address: KAVALI

I Booked the IRCTC Ticket USING PHONEPAY later i rejected, But amount not yet credited.But in IRCTC app it shows amount has been sent to your wallet/bank. But not yet credited

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IRCTC days it has initiated refund for two tkts but I've still not recieved it in my account

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I'm a regular customer of phonepe and not violated any rules and regulations . There is around 4k amount in phonepe wallet .as soon as it is blocked j have submitted the documents which are requested by customer care people . It's been 20 days after submitting the documents. Account has not been unblocked . I request them to transfer back my wallet amount to the respective card from which I transferred . Thank you so much

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My transaction of Rs.10, 000/- made by my phonepe app and has not received by merchant. This transaction is made on 08 of April 11.25 AM. I have complaint several times on phonepe customer support and generates tickets on phonepe application but; my problem is not resolved yet. Kindly, help me out of this matter.
Thanking you

Date: 23/04/22. Yours Truly,
M.J Prakash
Mob: [protected]
Mob: [protected]

Apr 28, 2022

Complaint marked as Resolved

PhonePe customer support has been notified about the posted complaint.

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A

Adil810

from Nirmal, Andhra Pradesh

May 6, 2022

My phone pe Rent payment is pending please help me sir my payment is hospital uses so urgently please help me sir my payment complete please

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Address: Phonepe banglore

Transfer failed and not credited back 16800 rs so pls kindly respond..

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My phonepe account debited my money but not credited to my receivers bank since 2 days it's pending... No update .. Transaction id - T2204240055516342087536 - Rs. 8000/-
And
Transaction id - T2204240050010681659958 -Rs-8000/-

Jul 5, 2022

Complaint marked as Resolved

Phonepe resolved this

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I made a payment of rupees of 5875 to an unknown account..so i went to complaint regarding this to my bank and they told us all upi apps does not comes under any rbi regulation..so they are not suppose to do anything..kindly help me to retrieve and refund my money from that account

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Some one called me yesterday and said i m calling from the phonepe.after that he continuously abused again and again.please resolve this complaint as quick as you can otherwise i have to take other steps.
Caller no. [protected]

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₹321 was debited from my account without my consent from my savings account on 12th April, 2022. Do refund it at the earliest.

Account no.: XXXXXXX1292

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I am jagantah, am a business merchant pf phonepe. i have a qr code in my shop, a incident occured with me today, when a customer made a payment of 370 rupees to my qr, the money has been sent from him but not recieved in my account or merchant wallet (phonepe for business).when i tried to contact custoner care they said to me that no transaction occyred during that period of time.so they didnot help me so that i am writing this issue against the phonpe company.please help me .please

JAGANNATH SAMAL
MOBILE-[protected]
[protected]@gmail.com

Apr 24, 2022

Complaint marked as Resolved

They send me the full money back That was stuck in their server and they not responded yesterday . but yesterday i complained to consumer complaints and they solved this.

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Address: Best

Already paid but I have paid. Again by Mistake please do refund from phone pe

Apr 23, 2022

Complaint marked as Resolved

Ticket id: 184050754 Transaction ID:NX22042316091795165303821 And transaction UP I'd:209322774155

PhonePe customer support has been notified about the posted complaint.

Apr 23, 2022

Updated by Vandana jaiswar Ticket id:[protected]

Apr 23, 2022

Updated by Vandana jaiswar I didn't got refund money

Apr 23, 2022

Updated by Vandana jaiswar I didn't got any refund money

Apr 23, 2022

Updated by Vandana jaiswar I didn't got any refund

Apr 25, 2022

Updated by Vandana jaiswar I want refund money

Apr 26, 2022

Updated by Vandana jaiswar I didn't got refund

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On 18th April 2022, I recharged my Jio number through PhonePe for Rs 183. The amount was deducted, but the services has not yet started. Its been 6 days. The transaction ID is NX22041708161684208221181 and Jio Reference ID is [protected].

Kindly refund the amount or provide the concerned services

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My transaction of Rs.10, 000/- made by my phonepe app has not received by merchant. This transaction is made on 08 of April 11.25 AM. I have complaint several times on phonepe customer support and generates tickets on phonepe application but; my problem is not resolved yet. Kindly, help me out of this matter.
Thanking you

Date: 23/04/22. Yours Truly,
M.J Prakash
Mob: [protected]
Mob: [protected]

Apr 28, 2022

Complaint marked as Resolved

PhonePe customer support has been notified about the posted complaint.

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Respected sir,
On 13 Jan 2022 my amount of 1198 rupee deducted 2 times by phonepay app, but due to payment failure only one amount is used. till now I have been nor received my refund of 1198 rupee of payment failure, please help me and refund my amount by phone pay app. Thanks
Geetika rathi
Contact number [protected]
Details attached with this letter.

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Respected sir,
On 13 Jan 2022 my amount of 1198 rupee deducted 2 times by phonepay, due to payment failure use only one amount, till now I have been nor received my refund of 1198 rupee, I have been written to phone pay many times but not get refund of my failure payment till now. Attached document with this complaint.
Geetika rathi
Contact details [protected]

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My transaction of Rs.7400/- made by my phonepe wallet has not received by merchant. This transaction is made on 11 of March 2:51 P.M. I have complaint several times on phonepe customer support and generates tickets on phonepe application but; my problem is not resolved yet. Kindly, help me out of this matter.
Thankingyou
Date: 21/04/22. Your's Truly,
Vaibhav Patel
Mob: [protected]

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I recharged my fastag via PhonePe for sbi fastag recharge of amount of 200/- and 200/- but none of the transactions got credited to the Fastag account whereas Phonepe has given the both UTR nos. for the same transaction with the message of transaction Successful.
I want the refund of the debited amount which has got not credited to fastag account.

PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 17

Receiver did not receive the money

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Not getting refund in my account

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Reactivate Deleted Phonepe Account

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I Booked the IRCTC Ticket USING PHONEPE later I rejected, But amount not yet credited

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Refund not reflecting in account

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Phonepe account blocked for number ending with 6666

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PhonePe Rs.10k made on 8/4/2022 transition and receiver end not yet credited

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Transfer failed and not credited back

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My payment status is pending but amount is debited

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Kindly refund the amount send wrongly to an unknown account

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Using abusive language

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Amount debited without consent

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Merchant payment stuck ,payment not showing in phonepe business even after successful transaction

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Twice payment

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Amount deducted from bank account , but services not started.

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PhonePe The amount of Rs.10,000/- is not received by merchant.

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Regarding refund of my failure payment

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Regarding refund of my failure payment

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The amount of Rs.7400/- is not received by merchant.

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Money got deducted from phonepe but didn't get updated in Fast Tag.

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