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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 17

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R
Ravi Kiran chowdary polavarapu
from Vijayawada, Andhra Pradesh
Apr 26, 2022
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Address: Phonepe banglore

Transfer failed and not credited back 16800 rs so pls kindly respond..
+1 photos
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    S
    Social Media King
    Apr 25, 2022
    Resolved
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    Resolved

    My phonepe account debited my money but not credited to my receivers bank since 2 days it's pending... No update .. Transaction id - T2204240055516342087536 - Rs. 8000/-
    And
    Transaction id - T2204240050010681659958 -Rs-8000/-
    Jul 5, 2022
    Complaint marked as Resolved 
    Phonepe resolved this
    PhonePe customer support has been notified about the posted complaint.
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      Y
      yogesh0929
      from chennai, Tamil Nadu
      Apr 25, 2022
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      I made a payment of rupees of 5875 to an unknown account..so i went to complaint regarding this to my bank and they told us all upi apps does not comes under any rbi regulation..so they are not suppose to do anything..kindly help me to retrieve and refund my money from that account
      PhonePe customer support has been notified about the posted complaint.
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        Sourabh Rajpoot Shabbir
        from Faridabad, Haryana
        Apr 25, 2022
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        Some one called me yesterday and said i m calling from the phonepe.after that he continuously abused again and again.please resolve this complaint as quick as you can otherwise i have to take other steps.
        Caller no. [protected]
        PhonePe customer support has been notified about the posted complaint.
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          R
          Raksh2001
          from Bengaluru, Karnataka
          Apr 23, 2022
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          ₹321 was debited from my account without my consent from my savings account on 12th April, 2022. Do refund it at the earliest.

          Account no.: XXXXXXX1292
          PhonePe customer support has been notified about the posted complaint.
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            R
            rahulsia321
            from Bhubaneswar, Odisha
            Apr 23, 2022
            Resolved
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            I am jagantah, am a business merchant pf phonepe. i have a qr code in my shop, a incident occured with me today, when a customer made a payment of 370 rupees to my qr, the money has been sent from him but not recieved in my account or merchant wallet (phonepe for business).when i tried to contact custoner care they said to me that no transaction occyred during that period of time.so they didnot help me so that i am writing this issue against the phonpe company.please help me .please

            JAGANNATH SAMAL
            MOBILE-[protected]
            [protected]@gmail.com
            +1 photos
            Apr 24, 2022
            Complaint marked as Resolved 
            They send me the full money back That was stuck in their server and they not responded yesterday . but yesterday i complained to consumer complaints and they solved this.
            PhonePe customer support has been notified about the posted complaint.
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              V
              Vandana jaiswar
              from Mumbai, Maharashtra
              Apr 23, 2022
              Resolved
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              Resolved

              Address: Best

              Already paid but I have paid. Again by Mistake please do refund from phone pe
              +3 photos
              Apr 23, 2022
              Complaint marked as Resolved 
              Ticket id: 184050754 Transaction ID:NX22042316091795165303821 And transaction UP I'd:209322774155
              PhonePe customer support has been notified about the posted complaint.
              Apr 23, 2022
              Updated by Vandana jaiswar               Ticket id:[protected]
              Apr 23, 2022
              Updated by Vandana jaiswar               I didn't got refund money
              Apr 23, 2022
              Updated by Vandana jaiswar               I didn't got any refund money
              Apr 23, 2022
              Updated by Vandana jaiswar               I didn't got any refund
              Apr 25, 2022
              Updated by Vandana jaiswar               I want refund money
              Apr 26, 2022
              Updated by Vandana jaiswar               I didn't got refund
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                J
                Jaya_ycda
                from Boudh, Odisha
                Apr 23, 2022
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                On 18th April 2022, I recharged my Jio number through PhonePe for Rs 183. The amount was deducted, but the services has not yet started. Its been 6 days. The transaction ID is NX22041708161684208221181 and Jio Reference ID is [protected].

                Kindly refund the amount or provide the concerned services
                +1 photos
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                  P
                  prenix1722
                  Apr 23, 2022
                  Resolved
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                  Resolved

                  My transaction of Rs.10, 000/- made by my phonepe app has not received by merchant. This transaction is made on 08 of April 11.25 AM. I have complaint several times on phonepe customer support and generates tickets on phonepe application but; my problem is not resolved yet. Kindly, help me out of this matter.
                  Thanking you

                  Date: 23/04/22. Yours Truly,
                  M.J Prakash
                  Mob: [protected]
                  Mob: [protected]
                  +1 photos
                  Apr 28, 2022
                  Complaint marked as Resolved 
                  PhonePe customer support has been notified about the posted complaint.
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                    G
                    Geetika Rathi
                    from Mumbai, Maharashtra
                    Apr 21, 2022
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                    Respected sir,
                    On 13 Jan 2022 my amount of 1198 rupee deducted 2 times by phonepay app, but due to payment failure only one amount is used. till now I have been nor received my refund of 1198 rupee of payment failure, please help me and refund my amount by phone pay app. Thanks
                    Geetika rathi
                    Contact number [protected]
                    Details attached with this letter.
                    +5 photos
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                      G
                      Geetika Rathi
                      from Mumbai, Maharashtra
                      Apr 21, 2022
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                      Respected sir,
                      On 13 Jan 2022 my amount of 1198 rupee deducted 2 times by phonepay, due to payment failure use only one amount, till now I have been nor received my refund of 1198 rupee, I have been written to phone pay many times but not get refund of my failure payment till now. Attached document with this complaint.
                      Geetika rathi
                      Contact details [protected]
                      +5 photos
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                        V
                        Vaibhav Singh Patel
                        from Raisen, Madhya Pradesh
                        Apr 21, 2022
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                        My transaction of Rs.7400/- made by my phonepe wallet has not received by merchant. This transaction is made on 11 of March 2:51 P.M. I have complaint several times on phonepe customer support and generates tickets on phonepe application but; my problem is not resolved yet. Kindly, help me out of this matter.
                        Thankingyou
                        Date: 21/04/22. Your's Truly,
                        Vaibhav Patel
                        Mob: [protected]
                        +1 photos
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                          N
                          Naveen Parida
                          Apr 19, 2022
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                          I recharged my fastag via PhonePe for sbi fastag recharge of amount of 200/- and 200/- but none of the transactions got credited to the Fastag account whereas Phonepe has given the both UTR nos. for the same transaction with the message of transaction Successful.
                          I want the refund of the debited amount which has got not credited to fastag account.
                          PhonePe customer support has been notified about the posted complaint.
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                            S
                            Shsingh22
                            from JAMSHEDPUR, Jharkhand
                            Apr 18, 2022
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                            Address: 831004

                            By mistake I deactivate my phone Pe account and I don't aware the phone Pe deactivation policy . I want to reactivate my account
                            PhonePe customer support has been notified about the posted complaint.
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                              J
                              Jayashree Kar
                              Apr 17, 2022
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                              I have been following phone pe since 2 days so many times for my pending transaction and till my problem not resolved. However my amount of 4000 rupees was debited from my account on 15 April 2022 at 9.30 a.m but not credited to recipients account.
                              Transaction id- T2204150929571823997775
                              UTR no[protected]
                              Request you to resolve my query as soon as possible
                              PhonePe customer support has been notified about the posted complaint.
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                                H
                                Hijas5656
                                from Perumbavoor, Kerala
                                Apr 15, 2022
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                                Iam using phonepe for long while on. One day unfortunately by mistake i have deactivate my account. Now when i think to re register my account they were showing that something went wrong. I wish to use phonepe so if you can do anything for me please let me know. Please contact me back as soon as possible. Thank you
                                +1 photos
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                                  G
                                  ghana kris
                                  Apr 13, 2022
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                                  Message on phone pe shows funds transfer is pending and the amount has been taken from my account. Its not gone to the receivers account. Its urgent plz look at and resolve immediately.
                                  +1 photos
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                                    A
                                    adithya bhagavan
                                    Apr 13, 2022
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                                    Opted for phonepe for payment today (13/4/22). As there was no phonepe option available with driver. I have paid in cash. But my payment didn't get updated and the app still shows outstanding amount to be paid.
                                    CRN [protected], Amount paid for the ride 164/-
                                    Driver's Name: Kethavath

                                    It was the same for yesterday's ride!
                                    +2 photos
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                                      L
                                      lavanya_n
                                      from Bengaluru, Karnataka
                                      Apr 12, 2022
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                                      I had an account, i requested to delete the account due to some reason, and now I'm trying to register with the same mobile number, and I'm not able to register. please help me in fixing this issue.
                                      thanks
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                                        A
                                        Arvind Kharwar
                                        Apr 9, 2022
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                                        Refund not received after failed transaction
                                        Amount - Rs. 2040
                                        Transaction id
                                        NX22040510493958372190001
                                        Transaction date - 5 April 2022
                                        +1 photos
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