PhonePe Complaints & Reviews

I all redy complaint but not soled what your phone pe service 1 time 2 time 3time complaint what your service not happy with your service 3 /4 time phone cal but not solved kyc services are temporarily unavailable plese and same service plz qick my problam solved my ticket no 14036534

1 ticket no 13911799 not soled
2 ticket no 13921078 not soled
3 ticket no 13919180 not soled

I recharge my jio no as on 23th but due to technical error transaction fail as on 24th amount but debited my account as on 23rd but phone pay not refund my money told me contact to your bank

Bank inform me it is service provider responsibility not bank

Money is already credited in his accounts

Now what should i do whether i forget my money

Sir i book a mobile on flipkart of rs 5999 on 13 may 2018 and payment done by phoe pe app but my order is cancel on same day and return amount of rs 5999 credit by phon pe in which 60 rs in my phone pe wallet and 5939 in my bank account and tell ur amount reflact in ur account on 22 may but not reflect when i call phone pe they give me arn no.[protected] and tell me to go bank and fill charge dispute form. When i go bank they tell they have no any charge dispute form and phone pe have same answee. I feel helpless plz help to get my refund my registered phon pe mobile no. [protected].

Dear sir/maám,

I made an electricity bill payment of Rs 300 for CESC Kolkata Electricity bill ( Transaction id: N[protected]) on 10/05/18. Due to some reasons, the transaction failed but the money has been deducted from my account. Although it was promised that the amount will be refunded within 7 to 9 working days but it's been 13 days since, but the money has not been refunded yet.

Please look into the matter and refund the money back to my account as soon as possible.

Thankyou

Sir, i am calling a customer of phone pe wallet. Hello sir, for the past few months, my almost 5000 cash phone has been trapped in phone pe's wallet and it can not be withdrawn in the bank. I have complied with them at least 10 times. Sir, he still says that wait, sir, he does not understand anything about our help, please fix this work as soon as possible.

Actually i was expecting a refund of payment amounting 5999 from phonepe but it is not received into my account but phonepe support just replies with giving an ARN Number and my bank customer care is not confirming any kind of such ARN Number and due to this my money is stuck in between i didn't received the payment into my account and for your reference i am attaching phonepe's message screenshot.

I have paid electricity bill of amount INR 550.00 for credit of WESCO ODISHA for the month of April through Phone pe and Bharat Billpay system.the electronic receipt of the bill paid was not generated instantly. As the receipt is necessary I need e-receipt for bill paid for electricity.
my biller is WESCO, Odisha.
phone pe transaction id- N[protected]
bbps transaction id- BD[protected]

I have booked a ticket for 22 may 2018 from delhi to dehradun.
Ticket id-63ceb6u2
Pnr no.- xddn[protected]/
Departure time-11:15
Cost-1380
I have been trying to the cancel ticket from 19 may. But i have not able to cancel the ticket due to certain problem in phonepe app. I called phonepe and they said to try few options from phonepe app only to cancel ticket but it didn't work and they took my request for cancellation on my behalf and they said i don't have any actions in this. I tried calling 3-4 times and they promised that they will help in cancellation. Surprising thing is they never logged a complaint even after 3-4 times but they kept telling my issue is forwarded to high level for resolution. Almost i spent 2hrs in calls. Please take immediate action. It will not be fair if i loose my money due to only problem in phonepe. Please take immediate action and resolve my problem.
Email id - [protected]@gmail.com
My registered phonepe no. Is [protected]

Hello sir, i’m karthik using mobile app so called phonepe i was uploaded money to mobile wallet as they knew that the amount of money was unable to transfer and withdraw for saving account on 5th of may i. E[protected] raised a request to close my app permanently as they promised within 10 working days amount will credited to my saving account but now the day has came to alive now they are using that u had made a recharge so it will take some extend to close it... I was suffering with them since 14 days.. They intentionally avoiding the issue so please kindly file a case on phonepe from my end... Details varikoti karthik kumar contact no [protected] from telangana

My phone pe account [protected], a transaction was done on 8 may 2018 for swiggy food order but it was cancelled due to food unavailability, ammount rs 519. But as per cancellation phone pe mailed me that refund will held within 17 may 2018 but now they are mailing me wrong info that they already send the refund. But my bank statement is not showing that refund.

I have paid the electricity bill of rs. 1533.79 on 03/05/18. Amount debited from my debit card but the transaction is not successful. They have said rs. 1458.79 (After cash back adjustment rs. 75) will be deposited in my account by 12/05/18. But i do not get any refund amount till now. They have said the amount is sent to my account. But i inform repeatedly that i have checked my bank account and no amount is credited till now. At this condition what can i do?

In my phonepe app - even after completing the kyc, i am unable to do the withdrawal.
On clicking withdrawal - it asks me to complete my kyc again and when i click continue - it says that "sorry, e-kyc services are temporarily unavailable.

Pls. Register this complaint against phone-pe - which is a mobile e-wallet application service provider supported by flipkat...

Very third class wallet can't be trusted a refund of rs 102 from foodpanda has been initiated but they sent massage of only rs 71.74 refund amount that too after a week and that too is not yet credited to my account and no update on status their customer service is non existent as i have raised ticket id for this query 13355665 but no reply from their end no reply of emails too online payments has been a big hassle lately no control of any governing authorities seems to be there.

I had initiated for recharge my phone on 12th may 18 at 12:05am and yet that recharge is not completed or refunding not done. Yesterday i had called to phonepe customer service they told me by the end of the day it will resolve and yesterday it was not happened and today i again call them they are telling we need 3more days to resolve this issue. They are responding on this issue, please show me some solution regarding this issue as early as possible

My name is vamshi krishna i am from hyderabad am having account phone pe aap so i went withdrawal money to my bank account through wallet closer option so i given request on april 17 ticket no[protected] so, issue was till now pending that issue i loose my stamina very irritating on this so many times i went follow up please resolve the issue i need my 3000 money and compensation amount additional 3000 because i have loss much more they cheated every day already i given confirmation again again they are asked confirmation i do not bear with them so i applied compliant.

I made a payment on phonepe at mc donals at 2.50pm of rs.407. The amt got deducted frm my bank acc but dint get credited to merchant and it dint not generate a slip of payment. Lattr i paid an extra amt 407rs for that bill. Now who will repay my amount. The transaction is successfully but merchant dint receive the amount.. Please give me a solution to this..

Hi,

I have paid my electricity bill (1838) 16 april 2018by phonepe app and phonepe message is successfully paid but upcl.org portal is not updated my bill status.

Connection no:- sd[protected]
Name :- pooja kansal
Trasaction id:- n[protected]

Bbps trasaction id:- bd[protected]

Please see the upcl portal screenshot. My bill is not pay.

Please see the below screenshot. Pnb bank detail i have pay the bill 1838 rs 16 april.

Please see the phone pay transaction id details.

Please solve this issue as soon as possible.

On thu, may 10, 2018 at 7:29 pm, paras agarwal wrote:
Hi,

I have paid my electricity bill (1838) 16 april 2018by phonepe app and phonepe message is successfully paid but upcl.org portal is not updated my bill status.

Connection no:- sd[protected]
Name :- pooja kansal
Trasaction id:- n[protected]

Bbps trasaction id:- bd[protected]

Please see the upcl portal screenshot. My bill is not pay.

Please see the below screenshot. Pnb bank detail i have pay the bill 1838 rs 16 april.

Please see the phone pay attached transaction id details.

Please solve this issue as soon as possible.

Phone number [protected]

Hi,
Today i have recharge my jio account via phonepe however my i have not receive the benefit hence i called phonepe they advise me to contact jio..
So i have contact jio..
Jio advice they have not receive any amount and advice me to contact phonepe hence again i contact phonepe.. Bt still nothing happen they advise to wait 3 days..
Even after recharge my account i have to wait 3 days... Why?
Who is going to pay for those 3 days without internet??

Really dissapointing..
Phone no. [protected]
Email id : ram. [protected]@gmail.com

Merchant id :bv000009yn5v

Sir/mam.. I am dr. Samrat. A unknown bank account is added to my phonepe account and also with my original bank account... I don't have any idea why phonepe linked a unknown bank account to my phonepe account!

The trouble began when i my friend arkaprava saha sent me rs 1100/- through phonepe to my bank account but the money was not credited to my original bank account but it went to that unknown bank account

I didn't even know about this account before.. I only came to know when i was checking why that money not credited to my original account and i was quite shocked after seeing a unknown account linked there...

So, please sir help me to refund my money to my original account because i m in need of it...

My phonepe name is "samrat das" and my original bank account is [protected]. I marked the unknown account added on my phonepe in the photo that i sent you...

Name: shivam tripathi
Email: [protected]@gmail.com
Mobile number: [protected]
Subject: upi-unified payments interface
Description:
I made a payment using phonepe upi to [protected]@icici, but the transaction was not successful and paytm has initiated refund from his side, but the same has
Not been credited in my bank..
Upi transaction no[protected]
Please check it and refund my amount as soon as possible..