PhonePe Complaints & Reviews

I ordered some stuff from flipkart. While ordering from flipkart it mentions that you are eligible for 15% cashback offer upto rs.125 by making payments from phonepe. Now when i didn't got cashback for the same i connected with customer care and they said it is only valid for some "specific" products only which even they don't know. I don't want chindi cashback but want to warn users not to use phonepe as they cheat customers....

I have made payment to coolwinks.com on 11th april, 2018 and got cash back for that. On 16th april i have called the phone pe if i am cancelling the order and getting the refund that is adjusted with cash back amount then i am eligible for the second transaction since first one got cancelled. Representative answered me that i am eligible for the cash back and second transaction will be treated as like the first transaction because first transaction...

Phonepe — unable to use wallet balance

I am having 5863 in my wallet. But i couldn't use it for scan options, send to others, withdrawal.

If anything u can use it through merchant request they saying (Amazon, flipkart, etc)

They need e kyc if i am ready to provide they not providing options to upload my aadhar details. And also finally they saying it's maintaining activity temporarily e kyc not...

Mishri lal meena from bhilwara 311201 k. No.[protected]
K. No.[protected]
K. No.[protected]
सभी के वी. नंबर avvnl के है लेकिन मैंने phone pe से राजस्थान बिजली विभाग का चयन करके बिल भुगतान किया है जो अब jvvnl में जमा बता रहा है और avvnl मे...

It is to informed that i am firoj shaikh from latur . i was doing a transaction from phonepe mobile no service...that time i was type a vikrant choudhary phone no but by misteck it is goes to vikrant mahajan...thats transaction ID is C1804051437505753249056. SO YOU ARE KINDLY REQUSTED TO CANCLE THE TRANSACTION AND REFUND GIVES IN MY ACCOUNT WALLATE... MY MOBILE NO IS [protected].
Thank U.....

I paid tamilnadu electricity board bill recently using phone pe account. The amount got deducted from my credit card account and the transaction not completed. I waited for 5 days and amount transaction not completed or amount not refund. I called to phone pe customer care. Its a waste of time. I have paid bill with late fee to the tamilnadu electricity board by visiting office. Pls refund amount with late fee.

Transaction...

Please check my bank account
Till date refund of 10000 is not credit to my bank account
I had initiate a payment of 10000 for my credit card payment from my bank account [protected]
The payment failed but refund not credited to my ac
10000 is debited on 7 apr 2018
My name girish s komerwar

Please reply the present status by checking my bank of maharashtra account balance...

Hello,

I have made my march 2018 month bescom bill payment through phonepe application using sbi bank, the payment is not reflecting on biller side. Phone pe customer care team is unable to resolve the issue. I have called more then 10 times still the issue is not resolved, always they will give some silly reasons saying it will be resolved with in 2 days, even they have send mails saying issue has been resolved, when again...

I have porches Flipkart phone pouch amount payable phonpe Wallet. Item is cancelled by not like. But
Flipkart Amount is Not credited my Phone
pe Account. Please refund my Amount.

Phonepe Account No. [protected]

Email. [protected]@gmail.com

Refund Transaction no. P1804101158026252335792

Date.11/04/2018

Refund Amount. Rs 424 Rupees

Thank...

I had purchased a shoe from myntra which is worth 539rs. I had done payment through phone pe.in phone pe i had wallet balance of 55rs. So 55rs from phone pe wallet + 484rs from linked bank account was debited. Later i returned the product. Myntra initiated refund of 539r. But i got only 484rs to my bank account. Rest 55rs was supposed to be credited back to phone pe wallet. But phone pe wallet balance of 55rs is still pending. I have not...

They are so cheap and pathetic, basically they are swindlers.

I am expired insulting them, they won't take any necessary action of problems instead they will mislead you with false hopes and info.
Since then i am requesting for refund but every time i made a complaint. They say wait for 3 days, 4 days, 8 days etc. And after more than one month they are saying that please contact to your bank, we are not able to transfer...

They are so cheap and pathetic, basically they are swindlers.

I am expired insulting them, they won't take any necessary action of problems instead they will mislead you with false hopes and info.

Money debited from my account for electricity bill and didn't credited to sndl.

Payment neither successful nor failed, instead they will stumble you at the point where you will be absolutely helpless..br...

Ticket id[protected]
I haven't received my 501.50 rupees in my bank account.
Flipkart refunded it 31st march.
But still i haven't got it...
Phone customer care executive second time told me to wait till 17th april, 2018.
But today morning, i saw my case[protected] is closed.
I just want to know one thing, that phone really want to refund my money or not.
What the hell is going on?...

First I had gold of 256.50 rupees in my account then I purchased gold of 9000 and after cutting GST I got gold of 8737.86 rupees and a chashbakc of 450 rupees.
Then I bought gold of Rs 451.04 from wallet and after cutting GST I got gold of Rs 437.9.
Now there should be total gold of 9432.26 but I just have gold of 9177.79 after increase in the price gold....

I was recharge my wallet for use in flipcart sale. Payment is not done via this [protected]@#ing wallet always.
I have also called phonepe helpline several times, there is no solution for me.
Now I want to withdraw my money back into my account

But the problem in Phonepe App Whenever money is transferred to the bank account, the message comes for E-kYC but when i go for E-kYc there is message comes "Sorry, E-KYC servies...

I blocked my account due to duplicate account. Now i want to unblock again but phonepe customer care ignore my request due to illegal activity. I want to know about this illegal activity bt they cant define this illegal activity. So please provide me other govt complain address where i can do complain against phonepe. I am suffering this problem before 20 days....

I have recahrged with rs. 399/- on jio by using phonepe services. I have applied a promo code for flat rs. 90/- and the condition was that its applicable on upi or upi+wallet balance. I had rs 180 in my wallet and remaining amount paid by my bank ac. I have not received any cash back till now and when i aksed for help they denied and told me that this offer was only applicable on upi payments. I have the screenshot of the offer guidelines...

Sir i top up a wallet with rs 14500 to buy a phone on flash sale but i was not able to do so as there was limited stock
Then i wish to withdraw balance from wallet i withdraw rs 5000 first
Then i tried a lot to withdraw the next balance from wallet but phone pe is declining the payment from last 72 hours giving security reasons
There is no response from phonepe representative
So plz help me
My wallet...

Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations. I have 50 rs wallet balance and 2 of my transaction are in pending status. The call centre is also not aware of the specific reason. So i request phonepe 2 unblock my account as soon as possible because i use phonepe quite a lot....

Hello
Sir/madam,

This is kishore royal from kadapa-andhra pradesh i have sended money to my friend from phonepe account. Amount is debited in my account but could not credit in my friend account totally debited amount was rs.47600.00. Again mobile recharge rs.50.00 that also not recharged total amount is rs: 47650.00 i am already compliant to phonepe customer care 6 days ago but amount was not credited in my account....