PhonePe Complaints & Reviews

Phonepe allows us to store money in wallet for easier transaction with a withdrawal option as well, which is necessary. Recently after i installed it, wallet withdrawal demands completion of ekyc. But on clicking that option, it says ekyc service is temporarily unavailable. It has been like this since last many days. This clearly shows how irresponsible 'phonepe' is. By not allowing withdrawal from wallet, they get benefitted as customer...

Dear sir / madam,
Recently i have noticed that over a period of time my money is being siphoned off from my bank account (1012xxxxx677) through phonepe without my knowledge and authorization. No otps were received on my mobile phone. I have no app of phonepe on my mobile.
For instance transactions of (1) rs. 3000/- dated 06.06.2018 (2) rs.2600/- dated 03.06.2018 (3) rs. 485/- dated 02.06.2018 (4) rs, 2200/- dated 13.05.2018...

Hi team,

This is to inform you that an amount of 2000 was credited to my account by phone pe on 31 may 2018.

Today when i checked mini statement than i was not able to see that amount.

Pleas look into this issue on priority

My account number :- [protected]

Mob number :- [protected]

Branch :- state bank of bikaner and jaipur nadbai bharatpur
br...

Today I use phone pe app it's great experience
By mistake I deleted my wallet account
I call customer care he says your account is deactivated and not activeted by any conduction he says everything are in terms and conditions
Very poor service
Phone pe service is very bad
My bad luck I use this app
Your service is very poor
Pls increase your service...

आज मैंने MTNL(मुम्बई)की रिफिलिंग मैरे मोबाइल नंबर पर की बार बार Try again बताने के बावजूद में Try करता गया मेने चार बार Try किया तो 500 रुपये की रिफिलिंग चार बार हो गई यानी कुल 2000 रुपये की मुजे...

I paid last month on 18th of may electricity bill via phonepe app first it shown successfully done. Then after sometime i got another massage like these:
Payment of rs.870 for best mumbai electricity bill ([protected]) via phonepe (Transaction id: n[protected]) has failed. If rs.870 is deducted, it will be refunded within 7 - 9 working days.
Yet didnt credited in my account. Which was debited in my account....

I bought shoes in myntra and I paid through the phonepe and then I returned the shoes. The myntra app send the money to money to phonepe because I paid through phonepe app. The phonepe persons didn't send the money to me but, in the app it showing the money has been refunded to your bank account. I checked my statement no such transactions are done in my bank account. The transaction ID is:-P1803211947381322656899. And the UTRNO:-[protected]...

Why you are giving the wrong offers even your vendors like medplus are even not accepting the phone app. First you should have to communicate with the vendors, if all the conditions are satisfied then only you should have to show in your offer page. Here you are showing that the offer is present, but there when we went there they are saying that we are not accepting the phonepe. Why are you giving such a wrong offers. Please make sure that...

Phonepe allows us to store money in wallet for easier transaction with a withdrawal option as well, which is necessary. Recently after i installed it, wallet withdrawal demands completion of ekyc. But on clicking that option, it says ekyc service is temporarily unavailable. It has been like this since last many days. This clearly shows how irresponsible 'phonepe' is. By not allowing withdrawal from wallet, they get benefitted as customer...

Dear sir i am pullarao galla from hyderabad. I have purchased gold for 6800 in phonepe, after 2 days i tried to sell my gold, but there is a technical issue i am unable to sold, i contacted coustomed care they told me we are facing downtime so please wait for 48 hrs, every day they are telling the same story and they simply closing the tickets which i have raised. The team is saying that the issue will be resolved as soon as possible and...

I have bought shoes in myntra using phonepe but i returned back it back. The amount is credited in my phonepe wallet. After that i have withdrawn my amount (1376.61 rs) to my bank account. But the amount is not credited in my bank account.in phonepe transactions, it's showing success. But i didn't get any money in my account. The transaction id is p1803211947381322656899. Please resolve my issue and i'm ready for any further enquiries....

I ordered product from flipkart and use phonepe gateway, but after that unfortunately i closed my bank account from where i initiate the payment.
but i return the product.(before return i informed the phonepe ccr that my account is close) still they said my money is refunded in my bank account which is closed already.
i have contacted all sbi (4 times visit), flipkart (almost 2 hours), phonepe ccr( almost 2 hours) still no one...

I have lost my phonepe wallet money.. There was 5100rs in my wallet and now there is nothing left.. Someone hacked my account and purchased some thing on flipkart and they used my wallet.. I have transaction ids

Phonepe

Phonepe number : [protected]

Txn. Id 1 : p1806080654036951722121
Order id 1 :
Tx[protected]

Txn. Id 2 :
P1806080656077283151429
Order...

For a emergency purpose after transferring 1000 rupees to phonepe wallet, i am unable to use the amount though the ekyc is completed. Even when trying to re-do the kyc the app says "e-kyc services are temporarily unavailable". On calling the customer care they are unable to provide the solution and unable to commit the time line to resolve the problem.
If you have problem with the ekyc then you must notify the before wallet topup.br...

I have rechared airtel 399 from ewallet phone pe app then the transaction failed and money not refunded back to bank account. I called many times customercare but they postponed my issue 4 times and kept my call on hold for 30 mins and disconnected. This kind o[censored]nprofessional behaviour towards phone pe made me felt back, i need my money back and i am frustated calling them all the time. Pls provide a swift resolution and they are viable...

I have just install PhonePe app after installed I have added HDFC bank account and try to verify my mobile number but I have received messages from many mobile numbers for verification. Is this fraud app.
I am sending some mobile number lists, From where I got the message for verifications.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]br...

I have a phonepe wallet which is loaded with 5100rs and now when i try to withdraw it is saying that kyc has to be completed which i have already done. I called customer support more than 2 months ago and they said the will resolve this problem within some days. But they didn't and even when i called yesterday they said they will resolve my problem fast. They marked my complaint as resolved without resolving.. I will upload proof with this....

I have an account with login id ([protected]) on phonepe and have an amount of 7500 rs. While i want to use wallet money software shows a message 'complete your kyc'. When i start to complete kyc software shows an error for last one month as 'sorry, e-kyc services are temporarily unavailable. Please try again later'. I really fed up that i missed my a few urgent payments and also my money is also bonded for a long time. So i request to allow...

Hi sir,

Yesterday 05th june 2018 around 12:30 pm to 1 pm, one fraud transfer of 24995 rs happened from my father's icici bank account[protected] using debit card details to phonepe. My father ram achal singh already filed report in local police station.

That fraud person (Pankj kumar sharma name told on phone call) asked account and debit card details over phone and did this transaction.

Please...

After transferring 10000 rupees to phone pay wallet to transfer money to bank account but after adding money withdrawl option is not actii've nd not working.. Its saying kyc are temporary unavailable.. Thats mean i cant transfer money now.. I have talked with customer care but they said that u can buy anything frm wallet money but right now cant tranfer money bcoz of our service is unavailable.. Now i dont want to buy anything i want to make...