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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 24

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R
rash33809
Jan 12, 2022
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Address: Tumkur karnataka

I have made one purchase on 11.01.2022 and paid bill through phonepe of rs3870 but my account debited and txn failed seller account also not credited then I have made payment through debit card.in.phonepe it shows that my refund will be credited soon but till now amount not refunded back to my account.txn utr no[protected].kindly refund my amount ASAP.
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    A
    Anish gouri
    from Didwana, Rajasthan
    Jan 12, 2022
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    Address: Didwana nagour rajasthan

    My rajasthan police and MDSU bsc final revolution forms payment not success but my accounts payment was dedicated
    So my payment was returned urgently
    PhonePe customer support has been notified about the posted complaint.
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      M
      manish pat
      from Mumbai, Maharashtra
      Jan 12, 2022
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      Mene phone pay application se 4150 ka payment transfer kiya tha tho bank ka server dikkta hone ke karan mere account se payment kat gaya or samane vale ke account me nahe gaya or payment faild ho gaya jiska utr number[protected] hai
      PhonePe customer support has been notified about the posted complaint.
      Jan 12, 2022
      Updated by manish pat
      plese my payment refund

      Jan 12, 2022
      Updated by manish pat
      please help me
      Contact number
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        A
        Ayush82290
        from Gaya, Bihar
        Jan 12, 2022
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        Phonepe rent payment failed but money not refund in my credit card please help😢
        Transaction I'd =NX22011208585439533230981
        PhonePe customer support has been notified about the posted complaint.
        Rent payment failed
        Money debited from credit card and did not get refunded back
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          P
          Prasenjit dhara
          Jan 12, 2022
          Resolved
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          Resolved

          Address: Deriachak

          8/01/2021 wbscdcl quotation pay but pay fail plz refund my money order id-wphw[protected]
          Jan 13, 2022
          Complaint marked as Resolved 
          I paid 8/01 at 8pm on 2022. Payment transaction by phone pe showed successful transaction id :T2201082010393040743006 WBSEDCL fails from there on 10/01/2022. Oder I'd : WPHW0701047408 I request you that my money be refunded very soon.
          PhonePe customer support has been notified about the posted complaint.
          Jan 13, 2022
          Updated by Prasenjit dhara
          Not helpful sir

          Jan 13, 2022
          Updated by Prasenjit dhara
          It has not been resolved yet
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            M
            Miss Agarwal
            from Gwalior, Madhya Pradesh
            Jan 11, 2022
            Resolved
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            Resolved

            I want to file a complaint, on 9th january 2022 i have got my refund from myntra in my upi (Phonepe) and i have also get the transaction id for proof which is P2201091632271400743641, , but this transaction is not reflecting in my bank account and money also not credited in bank account i have also attached the screenshot, sir i want to know what is happening with my money phonepe is doing fraud with customers kindly help.
            Jan 11, 2022
            Complaint marked as Resolved 
            Resolved
            PhonePe customer support has been notified about the posted complaint.
            Jan 11, 2022
            Updated by Miss Agarwal
            It has not been resolved yet
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              M
              MD Sahil Pahat
              Jan 11, 2022
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              Address: Rajasthan

              Sir .
              Please I Respect Your My Phone Pey Chalu Nahi Ho Rha Hai Please Help Me Phone Pey Number [protected]
              Holder Sahil Please Open This Account
              Thank You
              PhonePe customer support has been notified about the posted complaint.
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                R
                RD Technical Guru
                Jan 10, 2022
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                Sir mere account se rupaye cut gaye hai par mene jiske pass send kiye uske pass nhi pahuche transaction id T2201041916246002811788 ye hai sir please help
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                  R
                  Rosin97
                  from Karaikal, Puducherry
                  Jan 7, 2022
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                  Address: Karaikal
                  Website: Phonepe

                  I had registered my vegetable shop in phonepe. A person called me and identified himself as an army personnel.He ordered vegetables for rs 2730. He called me after couple of hours and told me that he wants to get it picked from someone else but would like to make a payment in advance over google pay. I told him that i don't use google pay but can take on phonepe. He sent me a request of rs 2730 on phonepe through upi. I told him that it is asking me to pay rather than him paying the amount. He told me that it will first debit my account and then add double of that amount. I did not agree to it and told him that this is not possible. He said this is how it works and requested me to try it with rs 1 transaction and i agreed to it. Rs 1 got debited from i account and rs 2 got credited. Believing him, i accepted rs 2730 transaction. My account got debited of rs 2730 but rs 2730 didn't get credit. Upon this he said that there is some error in swipe machine from which we are doing. He said he is sorry. So asked me to do again with rs 5460 as code for receiving 5460 so i can get my money back but I didn't do that because of insufficient balance. For which he said that you have to click pay and recieve option code for two times. Then this person told me that he will refund my full money in my debit card though swipe machine and asked told him to transfer the money in my account which he didnt do. This went on for couple of hours and same repeated for 500 rs total 2730+500 got debited.

                  I told this person to send my money in my bank account which he said he cannot do. He keep insisting that its an army camp and only method he can transfer money is through swipe machine into phonepe / paytm etc.

                  later I said my account is having less than 50 rs i cannot transfer then he is said me to transfer the amount from any parents account so that your money will be get credited which i didn't do, Later I called him to send the transaction id or any recipiet no.he says there is no number in that machine and asks me to do the same process.

                  Could you please help me out to get my money back
                  PhonePe customer support has been notified about the posted complaint.
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                    V
                    vikashworkphone
                    from Noida, Uttar Pradesh
                    Jan 6, 2022
                    Resolved
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                    Resolved

                    I got my account deleted a while ago, without knowing the proper information on deactivation policy.

                    Now please activate my deleted account, I was not aware of the deactivation policy of phonepe company.
                    Jan 6, 2022
                    Complaint marked as Resolved 
                    .
                    PhonePe customer support has been notified about the posted complaint.
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                      A
                      addy60
                      from Gurdaspur, Punjab
                      Jan 5, 2022
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                      Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations. The call centre is aware of my blocking So i request phonepe 2 unblock my account as soon as possible because i use phonepe quite a lot
                      PhonePe customer support has been notified about the posted complaint.
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                        S
                        sandip bhende
                        from Mumbai, Maharashtra
                        Jan 3, 2022
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                        Address: At Pimpalkhuta Tq Akot Dist Akola

                        On date 28.12.2021 12:18 pm, i have made the transaction of amount 10000 having UTR no.[protected] and Transaction id T2112282218385275681151 . Amount has been debit form sender's account and also receiver got the message on Phone pay that amount has been credit to receiver account. But when check the actual bank statement, amount has not been credited to bank account. We have call to customer care for same, they have replied that amount will credited to account after 2 Jan 2022. Please find attachment for transaction details.
                        Sender mobile number [protected]
                        Receiver mobile no. [protected]

                        Kindly look in to the same.
                        PhonePe customer support has been notified about the posted complaint.
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                          R
                          RAJESWARAN MI
                          Jan 2, 2022
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                          On November 17 morning 9:47AM, i send money to my mom's account with the help of phone pe but some one add his account details with my mom's mobile number but she didn't have account in that bank, i don't know how the phone pe add unregistered mobile number with someone's account, so please help me with this problem
                          PhonePe customer support has been notified about the posted complaint.
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                            A
                            Adardh
                            Jan 2, 2022
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                            I had lost 860₹ in an add pretending to be phone pe
                            PhonePe customer support has been notified about the posted complaint.
                            Website name vrudam.in and fruitdeal.in and hopefully account holder name ... KIRITBHAI KALUBHAI BAJANIYA... Using Phon Pe account along with other payment options. Selling fruits and garment products and cheating and looting thousands of peoples. Kindly look after it.
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                              H
                              Harshadheer sinha
                              from Bengaluru, Karnataka
                              Dec 31, 2021
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                              Address: Bangalore

                              In 18 th of December 2021, i processed a upi transaction of 603 rs and the transaction was failed and my amount got debited i tried to contact sbi and phone p customer care they told u ask to sbi and phone p told ask to sbi customer care, i am a student please help me out of these, please help me to get my money back
                              PhonePe customer support has been notified about the posted complaint.
                              Dec 31, 2021
                              Updated by Harshadheer sinha
                              Please help me soon i already complaint before please help me soon
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                                P
                                prathap kasu
                                Dec 31, 2021
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                                Address: Hanmakonda

                                Dear Sir/medam,
                                I have recharged to a wrong number unfortunately, transection number is NX21122911452440436182311,

                                Thanks sir...
                                PhonePe customer support has been notified about the posted complaint.
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                                  সন্তোষ গরাই
                                  Dec 29, 2021
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                                  Address: Asansol-Domohani Road, Majiara

                                  I have recharged to a wrong number i.e. [protected]. The transaction No is NX21122914280584987793361. The wright Vodaphone no is [protected].

                                  Please revart my money.

                                  Upananda Gorai
                                  Mob - [protected]
                                  PhonePe customer support has been notified about the posted complaint.
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                                    A
                                    Anupamadhikary
                                    Dec 29, 2021
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                                    Address: Vill-laupala, ps-haringhata, dist-nadia

                                    Sir By mistake, Purchase Google Play Recharge Code of Rs 900 by Phone Pe App on 28th Dec 2021. No need this recharge code . Kindly refund my amount Rs 900 into a phone pe app.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      F
                                      Favas007
                                      Dec 29, 2021
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                                      Dear madam, sir
                                      Good day
                                      On December 18th I had sent money to vibcare pharma account through my UPI account, ([protected]@ybl)amounts 1260 &8814 against invoice .after some days the company person told me that the amount is not credited in vibcare account, then I made a complaint in my bank, (Punjab national bank )they told me it’s credited in vibcare account, but vibcare pharma is denaying. Bank told me to contact phone pe support.I made complaints on phone pe too .
                                      Tickets number:[protected]&[protected]

                                      I’m always making payment through my UPI account (paytm) for one year to this company.I am associated with them as a franchise owner.

                                      For three weeks I did follow up with company, the vibcare management told me it’s not credited in their account linked with [protected] ICICI bank account I made payment on November 18.
                                      Details
                                      Amount 8814 & 1260
                                      Utr number: for 8814 ;[protected]
                                      Utr number for 1260 ;[protected]
                                      Bank Punjab national bank
                                      Kindly update me about the payment status since 3 weeks I didn’t get any update from phone pe, kindly do the needful
                                      Regards
                                      Fawaz Najeeb
                                      [protected]@ybl
                                      PhonePe customer support has been notified about the posted complaint.
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                                        R
                                        rkp86
                                        from Jajpur, Odisha
                                        Dec 28, 2021
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                                        We have done wrongly recharge to another Tata Sky account no.[protected] through Phone pe app.
                                        Amount-INR 210
                                        Reference ID 13BD[protected]
                                        BBPS TRANSCATION ID BD011361ODP[protected]

                                        Already raise a ticket on the phone pe app but did not get any appropriate response.
                                        Ticket No.[protected]

                                        Already spoke with Tata Sky reprersentative they told they are unable to help us as because Recharge is done through Phone pe app and refund is initated through Phone pay only.Phone pay people told Tata Sky will do.
                                        Please told where the customer Goes.

                                        Please find the attached payment receipt.

                                        Please refund the amount.
                                        PhonePe customer support has been notified about the posted complaint.
                                        Jan 04, 2022
                                        Updated by rkp86
                                        Any update
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