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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 24

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F
fathima zehraali
from visakhapatnam, Andhra Pradesh
Dec 24, 2021
Dec 25, 2021
This thread was updated on Dec 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money collected from me and not delivered to destination and also not refunded me - request for justification

Address:ANDHRA PRADESH, VISAKHAPATNAM CITY

Good day sir, self transfered rs. 5000/- to visakhapatnam port rfid towards passes on 06.12.2021/ 09:51 hrs. From my icici saving account through phonepe. Unfortunately same amount was deducted from my icici saving account on same date & time and unfortunately above said amount was not reached to port shield. After couple of hours i have transferred 5000/- to port shield using friend debit card.

Several times i approached...
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U
Urvil700
Dec 23, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
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Merchant not refunded money

Address:Bhaniyawala

Mechant having account in phonepe [protected]@ybl. I transferred 180 to him but payment made made by me twice I showed him bank statement and msg of my debit amount still merchant refused to refund the money....
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A
Ahsaan Sabri
from Mainpuri, Uttar Pradesh
Dec 21, 2021
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Via phonePe

I did a transaction of Rs 160 through phone pe upi on 09/09/2021 which is showing successfully but the money did not reach the account of the person......
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R
Rohit8209
Dec 21, 2021
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Account has been blocked with primary mobile number

My primary mobile number PhonePe account has been blocked without any prior concern. The customer support is saying you can't access the account on the primary number (blocked number account) anymore. Does this mean I can't use the app in this given life?
I request to unblock my PhonePe account on primary mobile number....
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P
Parvathy Nandhu
Dec 21, 2021
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Cannot access account

My phonepe account was blocked and I don't know why. I can't open my account as a message keeps showing when I login. Please resolve this issue so that I can make transactions using phonepe....
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V
Vinodbapatla
from Ongole, Andhra Pradesh
Dec 21, 2021
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Google pay recharge code purchase 400 was successful but not showing recharge code

Yes, i purchased 400 rs google play recharge code amount debited and successful but showing recharge code, plz slove my problem and return my amount...
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E
EswarRavi
Dec 20, 2021
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Opening my Phonepe account

One month before I am deactivated my Phonepe account permanently for some reasons, But I want to create new Phonepe account in this time, But Iam unable to create my phonepe account......
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P
prempalyadav1
from Gurgaon, Haryana
Dec 18, 2021
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Missing payment

I made a transaction on 10 November 2021 of rs 5000.
But the beneficiary not received that payment till now.
And still the amount not refunded in my account .
I made a complaint on consumer helpline . My consumer helpline docket number is - 3166941...
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C
Call me on 7439603809
Dec 18, 2021
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O and edummm o throughout our

Address:I'm

Of the same iuyy of the same of...
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C
Call me on 7439603809
Dec 18, 2021
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Ok I who have a good time and

Address:I'

Of course you of your...
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C
Call me on 7439603809
Dec 18, 2021
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O and educate artists throughout our

Address:Indian

I who have been a unique...
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P
Pradeep re
Dec 16, 2021
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Dth recharge issues

I have recharged via phonepe for rs 199 to sundirect dth and the amount was deducted from my account but recharge was done .
Than i call to sundirect customer care and i ask to renew my account they simply said the amount was not received from your said and they simply said ask to phonepe support then i raised the tickets in phonepe but no response from phonepe side....
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RAVULA VAMSHI
Dec 16, 2021
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Refund amount to my account

I was booked train ticket from irctc app and payment section i choosen phonepe wallet, but amount was deducted from my phonepe wallet but ticket not booked. Please refund my money as soon as possible. Im attaching photo...
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P
Prathap H S
from Bengaluru, Karnataka
Dec 14, 2021
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Amount Refunded

Address:Ashford Park View, Site No – 9, Industrial Layout, Koramangala 3rd Block, 80 ft Road, Bangalore / Bengaluru Karnataka, 560034

Transaction amount not refund and not receive by receiver I am transfer amount from my phonepe through house rent amount debited my account date : 04/12/2021 transaction ID : NX21120414240260917756791
amount : 1600...
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B
Baltiram
Dec 13, 2021
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Amount debited but not credit in merchant account

Sir amount debited from my bank account but not credit in murchent account through phone pe translation I'd is T2112121349313143035354.. date and time of transaction is 12 dec 2021 at about 1349 hrs please refund my amount.....
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P
Palutla siddaiah
from Kurnool, Andhra Pradesh
Dec 12, 2021
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Refund amount not receive

Address:Kristipadu v dornipadu m kurnool d ap

Ticket[protected]not add my account...
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P
Palutla siddaiah
from Kurnool, Andhra Pradesh
Dec 12, 2021
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Refund amount not receive

Address:Kristipadu v dornipadu m kurnool d ap

Ticket[protected], not add my account...
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My account got blocked unexpectdely... Please unblock my account immediately as i'm unable to access my account... My phonepe number is [protected]. Please resolve my issue immediately.....
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G
GOKULRAJ PARIPPALLY
Dec 11, 2021
Dec 19, 2021
This thread was updated on Dec 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phonepe has blocked my primary account for no reason

Address:Phonepe Private Limited (Formerly known as FX Mart Private Ltd. ), Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andhe

Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations. The call centre is also not aware of the specific reason. So i request phonepe 2 unblock my account as soon as possible because i use phonepe quite a lot....
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M
MALAY SINHA
Dec 9, 2021
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Unauthorised deduction of money from my debit card

It is very regretted that my someone else is using my debit card and found wrong transaction which has been done from my debit card without my consent. The details of fraud transactions are as follows:
3 Dec 2021 by debit card-OTHPG 540736 PHONEPE RECHARGE BANGALORE-190.00
4 Dec 2021 by debit card-OTHPG 830512 PHONEPE RECHARGE BANGALORE-160.00
5 Dec 2021 by debit card-OTHPG 794049 PHONEPE PRIVATE LIMITEBANGALORE-159.00...
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