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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 24

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M
MD Sahil Pahat
Jan 11, 2022
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Address: Rajasthan

Sir .
Please I Respect Your My Phone Pey Chalu Nahi Ho Rha Hai Please Help Me Phone Pey Number [protected]
Holder Sahil Please Open This Account
Thank You
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    RD Technical Guru
    Jan 10, 2022
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    Sir mere account se rupaye cut gaye hai par mene jiske pass send kiye uske pass nhi pahuche transaction id T2201041916246002811788 ye hai sir please help
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      R
      Rosin97
      from Karaikal, Puducherry
      Jan 7, 2022
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      Address: Karaikal
      Website: Phonepe

      I had registered my vegetable shop in phonepe. A person called me and identified himself as an army personnel.He ordered vegetables for rs 2730. He called me after couple of hours and told me that he wants to get it picked from someone else but would like to make a payment in advance over google pay. I told him that i don't use google pay but can take on phonepe. He sent me a request of rs 2730 on phonepe through upi. I told him that it is asking me to pay rather than him paying the amount. He told me that it will first debit my account and then add double of that amount. I did not agree to it and told him that this is not possible. He said this is how it works and requested me to try it with rs 1 transaction and i agreed to it. Rs 1 got debited from i account and rs 2 got credited. Believing him, i accepted rs 2730 transaction. My account got debited of rs 2730 but rs 2730 didn't get credit. Upon this he said that there is some error in swipe machine from which we are doing. He said he is sorry. So asked me to do again with rs 5460 as code for receiving 5460 so i can get my money back but I didn't do that because of insufficient balance. For which he said that you have to click pay and recieve option code for two times. Then this person told me that he will refund my full money in my debit card though swipe machine and asked told him to transfer the money in my account which he didnt do. This went on for couple of hours and same repeated for 500 rs total 2730+500 got debited.

      I told this person to send my money in my bank account which he said he cannot do. He keep insisting that its an army camp and only method he can transfer money is through swipe machine into phonepe / paytm etc.

      later I said my account is having less than 50 rs i cannot transfer then he is said me to transfer the amount from any parents account so that your money will be get credited which i didn't do, Later I called him to send the transaction id or any recipiet no.he says there is no number in that machine and asks me to do the same process.

      Could you please help me out to get my money back
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        V
        vikashworkphone
        from Noida, Uttar Pradesh
        Jan 6, 2022
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        Resolved

        I got my account deleted a while ago, without knowing the proper information on deactivation policy.

        Now please activate my deleted account, I was not aware of the deactivation policy of phonepe company.
        Jan 6, 2022
        Complaint marked as Resolved 
        .
        PhonePe customer support has been notified about the posted complaint.
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          A
          addy60
          from Gurdaspur, Punjab
          Jan 5, 2022
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          Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations. The call centre is aware of my blocking So i request phonepe 2 unblock my account as soon as possible because i use phonepe quite a lot
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            S
            sandip bhende
            from Mumbai, Maharashtra
            Jan 3, 2022
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            Address: At Pimpalkhuta Tq Akot Dist Akola

            On date 28.12.2021 12:18 pm, i have made the transaction of amount 10000 having UTR no.[protected] and Transaction id T2112282218385275681151 . Amount has been debit form sender's account and also receiver got the message on Phone pay that amount has been credit to receiver account. But when check the actual bank statement, amount has not been credited to bank account. We have call to customer care for same, they have replied that amount will credited to account after 2 Jan 2022. Please find attachment for transaction details.
            Sender mobile number [protected]
            Receiver mobile no. [protected]

            Kindly look in to the same.
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              R
              RAJESWARAN MI
              Jan 2, 2022
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              On November 17 morning 9:47AM, i send money to my mom's account with the help of phone pe but some one add his account details with my mom's mobile number but she didn't have account in that bank, i don't know how the phone pe add unregistered mobile number with someone's account, so please help me with this problem
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                A
                Adardh
                Jan 2, 2022
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                I had lost 860₹ in an add pretending to be phone pe
                +1 photos
                PhonePe customer support has been notified about the posted complaint.
                Website name vrudam.in and fruitdeal.in and hopefully account holder name ... KIRITBHAI KALUBHAI BAJANIYA... Using Phon Pe account along with other payment options. Selling fruits and garment products and cheating and looting thousands of peoples. Kindly look after it.
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                  H
                  Harshadheer sinha
                  from Bengaluru, Karnataka
                  Dec 31, 2021
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                  Address: Bangalore

                  In 18 th of December 2021, i processed a upi transaction of 603 rs and the transaction was failed and my amount got debited i tried to contact sbi and phone p customer care they told u ask to sbi and phone p told ask to sbi customer care, i am a student please help me out of these, please help me to get my money back
                  +1 photos
                  PhonePe customer support has been notified about the posted complaint.
                  Dec 31, 2021
                  Updated by Harshadheer sinha
                  Please help me soon i already complaint before please help me soon
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                    P
                    prathap kasu
                    Dec 31, 2021
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                    Address: Hanmakonda

                    Dear Sir/medam,
                    I have recharged to a wrong number unfortunately, transection number is NX21122911452440436182311,

                    Thanks sir...
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                      সন্তোষ গরাই
                      Dec 29, 2021
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                      Address: Asansol-Domohani Road, Majiara

                      I have recharged to a wrong number i.e. [protected]. The transaction No is NX21122914280584987793361. The wright Vodaphone no is [protected].

                      Please revart my money.

                      Upananda Gorai
                      Mob - [protected]
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                        A
                        Anupamadhikary
                        Dec 29, 2021
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                        Address: Vill-laupala, ps-haringhata, dist-nadia

                        Sir By mistake, Purchase Google Play Recharge Code of Rs 900 by Phone Pe App on 28th Dec 2021. No need this recharge code . Kindly refund my amount Rs 900 into a phone pe app.
                        PhonePe customer support has been notified about the posted complaint.
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                          F
                          Favas007
                          Dec 29, 2021
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                          Dear madam, sir
                          Good day
                          On December 18th I had sent money to vibcare pharma account through my UPI account, ([protected]@ybl)amounts 1260 &8814 against invoice .after some days the company person told me that the amount is not credited in vibcare account, then I made a complaint in my bank, (Punjab national bank )they told me it’s credited in vibcare account, but vibcare pharma is denaying. Bank told me to contact phone pe support.I made complaints on phone pe too .
                          Tickets number:[protected]&[protected]

                          I’m always making payment through my UPI account (paytm) for one year to this company.I am associated with them as a franchise owner.

                          For three weeks I did follow up with company, the vibcare management told me it’s not credited in their account linked with [protected] ICICI bank account I made payment on November 18.
                          Details
                          Amount 8814 & 1260
                          Utr number: for 8814 ;[protected]
                          Utr number for 1260 ;[protected]
                          Bank Punjab national bank
                          Kindly update me about the payment status since 3 weeks I didn’t get any update from phone pe, kindly do the needful
                          Regards
                          Fawaz Najeeb
                          [protected]@ybl
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                            R
                            rkp86
                            from Jajpur, Odisha
                            Dec 28, 2021
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                            We have done wrongly recharge to another Tata Sky account no.[protected] through Phone pe app.
                            Amount-INR 210
                            Reference ID 13BD[protected]
                            BBPS TRANSCATION ID BD011361ODP[protected]

                            Already raise a ticket on the phone pe app but did not get any appropriate response.
                            Ticket No.[protected]

                            Already spoke with Tata Sky reprersentative they told they are unable to help us as because Recharge is done through Phone pe app and refund is initated through Phone pay only.Phone pay people told Tata Sky will do.
                            Please told where the customer Goes.

                            Please find the attached payment receipt.

                            Please refund the amount.
                            +1 photos
                            PhonePe customer support has been notified about the posted complaint.
                            Jan 04, 2022
                            Updated by rkp86
                            Any update
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                              F
                              Farhan Farooq
                              Dec 28, 2021
                              Resolved
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                              Resolved

                              I got my account my deleted a while ago, without knowing the proper information on deactivation policy.

                              Now please activate my deleted account, I was not aware of the deactivation policy of phonepe company..
                              Dec 28, 2021
                              Complaint marked as Resolved 
                              Account successfully opened...Thanks
                              PhonePe customer support has been notified about the posted complaint.
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                                K
                                Krishna Hibare
                                Dec 27, 2021
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                                My account has been blocked without any reason. I didn't do any violent activity. I do just use phonepe very frequently for money transactions. So this has to be reopen or unblock my account as soon as possible.
                                PhonePe customer support has been notified about the posted complaint.
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                                  M
                                  Mukulrtr
                                  from Pundri, Haryana
                                  Dec 27, 2021
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                                  I did two transactions using phone pe on 25 th December 2021 both transactions got failed and money got deducted but yet i did not get my money back please help me .
                                  I attached screenshots of transactions below
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                                    S
                                    Syedsab
                                    from Chittoor, Andhra Pradesh
                                    Dec 26, 2021
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                                    Please provide my New account. My account was blocked. Pls I will request you pls...
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                                      R
                                      Ramesh K Bhagat
                                      from Jodhpur, Rajasthan
                                      Dec 25, 2021
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                                      Resolved

                                      On 25 Dec 21 at 1230 hrs Phone pe sending me a notification stating that you are winning a reward coupon after scratch the coupon I got a 869 rupees cash back. Further he ask for transfer the money in your account please press here after pressing the button I lost 869 Rupees from my account and again after Four hour again he send me same fraud message.
                                      Sir kindly help me.
                                      Dec 25, 2021
                                      Complaint marked as Resolved 
                                      They are sending only computer generated message which is not helpful for me and telling that it's ur mistake
                                      PhonePe customer support has been notified about the posted complaint.
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                                        S
                                        Seetha Ramanjaneyulu Thammineni
                                        from Mumbai, Maharashtra
                                        Dec 25, 2021
                                        Sep 10, 2023
                                        This thread was updated on Sep 10, 2023
                                        Resolved
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                                        Resolved

                                        Rent Paid through credit card was not credited to bank account

                                        Address: Bangalore

                                        Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Receipts Bank account...
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