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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 26

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B
Baltiram
Dec 13, 2021
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Sir amount debited from my bank account but not credit in murchent account through phone pe translation I'd is T2112121349313143035354.. date and time of transaction is 12 dec 2021 at about 1349 hrs please refund my amount..
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    P
    Palutla siddaiah
    from Kurnool, Andhra Pradesh
    Dec 12, 2021
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    Address: Kristipadu v dornipadu m kurnool d ap

    Ticket[protected]not add my account
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      P
      Palutla siddaiah
      from Kurnool, Andhra Pradesh
      Dec 12, 2021
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      Address: Kristipadu v dornipadu m kurnool d ap

      Ticket[protected], not add my account
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        C
        Chilaka Bixam
        Dec 12, 2021
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        My account got blocked unexpectdely... Please unblock my account immediately as i'm unable to access my account... My phonepe number is [protected]. Please resolve my issue immediately..
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          G
          GOKULRAJ PARIPPALLY
          Dec 11, 2021
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          Resolved

          Address: Phonepe Private Limited (Formerly known as FX Mart Private Ltd. ), Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andhe

          Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations. The call centre is also not aware of the specific reason. So i request phonepe 2 unblock my account as soon as possible because i use phonepe quite a lot.
          Dec 14, 2021
          Complaint marked as Resolved 
          Thanks Phonepe Now my Account is active😊🙏
          PhonePe customer support has been notified about the posted complaint.
          My Phonepe account was deactivated and despite of several assurances for getting the same active nothing fruitful even after months and months.
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            M
            MALAY SINHA
            Dec 9, 2021
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            It is very regretted that my someone else is using my debit card and found wrong transaction which has been done from my debit card without my consent. The details of fraud transactions are as follows:
            3 Dec 2021 by debit card-OTHPG 540736 PHONEPE RECHARGE BANGALORE-190.00
            4 Dec 2021 by debit card-OTHPG 830512 PHONEPE RECHARGE BANGALORE-160.00
            5 Dec 2021 by debit card-OTHPG 794049 PHONEPE PRIVATE LIMITEBANGALORE-159.00
            6 Dec 2021 by debit card-OTHPG 400138 PHONEPE RECHARGE BANGALORE 80.00
            7 Dec 2021 by debit card-OTHPG 712807 PAY*WWW PHONEPE COM GURGAON 95.00
            8 Dec 2021 by debit card-OTHPG 666097 PHONEPE RECHARGE[protected].00
            Dec 2021 by debit card-OTHPG 696348 PHONEPE PRIVATE LIMITEBANGALORE 80.00
            8 Dec 2021by debit card-OTHPG 709999 PHONEPE PRIVATE LIMITEBANGALORE 80.00
            Total amount is 1004/-

            Kindly investigate into the matter and refund my unauthorised tnasactions amounting Rs one thousand and four only.

            And request you to block all fraud transaction from my debit card.

            Regards
            Sibanee Sinha
            PhonePe customer support has been notified about the posted complaint.
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              A
              avnish@1
              Dec 9, 2021
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              Respected Sir/Madam,

              Subject: Complaint about an unauthorized/fraud transaction in A/C No. [protected] in the name of Mohit.

              This is to inform you that my name is Mohit and I hold a savings account in your branch. My account number is [protected].

              I am writing this to bring into your concern that on 08/12/2021, three transactions of Rs. 20, 000.00, Rs. 20, 000.00 and Rs. 7, 500.00 was debited from my account having transaction ID T2112082120401067948627, UTR No.[protected], transaction ID T2112082123059049447268, UTR No.[protected] and transaction IDT2112082128065860823253, UTR No.[protected] respectively. I beg to inform you that this transaction was not carried out by me in any physical or online form. I am quite surprised to mention that this might be a fraudulent transaction.
              Tabulated details are also provided herein below for your ready reference:

              Date & Time Transaction ID UTR No. Amount
              [protected]:21 PM T2112082120401067948627 [protected] 20, 000.00
              [protected]:23 PM T2112082123059049447268 [protected] 20, 000.00
              [protected]:28 PM T2112082128065860823253 [protected] 7, 500.00

              I request you to kindly stop all payments from my bank account till the date this issue is resolved and freeze my account for all online and offline transactions. Kindly, look into the matter and guide me through the best possible solution to this problem. I shall be highly obliged for your kind support.

              Thanking You,
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                J
                JAHEN DEBBARMA
                Dec 7, 2021
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                I recharge on 6th Dec 2021 in my jio number but recharge is still processing also my money debited from BANK.

                NOW i want to get refund my money.
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                  A
                  Akshay Chan
                  from Amravati, Maharashtra
                  Dec 6, 2021
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                  PhonePe — Transaction showing processing since two days but money deducted. Plz refund my money.
                  UTR ID[protected]
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                    S
                    S Abinash
                    Dec 4, 2021
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                    CL2112020114395672333651
                    This is my transition no. I didn't get my amount. Please do some action
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                      A
                      Aarushi_Garg
                      Dec 2, 2021
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                      I'm not able to make any transactions through phone pe...I'm able to receive payments but can't send anyone.
                      Everytime it's showing "Your bank has declined payment or receivers bank has declined payment"
                      I have some important transactions to make, so kindly solve this issue as soon as possible.
                      Thank you
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                        1
                        11Khushboo
                        Dec 2, 2021
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                        I am not able to use phonepay account with my number as it has been blocked. But I have the bank account linked with this number only, so, I want my phonepay account to be unblocked again. I request the authority to unblock my phonepay account linked with my phone number
                        PhonePe customer support has been notified about the posted complaint.
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                          K
                          Kiran Yogesh Arora
                          from Noida, Uttar Pradesh
                          Dec 2, 2021
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                          I got a scratch card .. When I scarached the card my money got debited from my account.
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                            9
                            9417094869
                            from Phagwara, Punjab
                            Nov 30, 2021
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                            Address: PUNJAB

                            PSPCL Electricity Bill Payment Rs.4780/- not credit to PSPCL account Amount Rs 4280/- debited from my account through PhonePe via BillDesk but not credited. Receipt not received from PSPCL
                            PhonePe customer support has been notified about the posted complaint.
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                              1
                              11Khushboo
                              Nov 28, 2021
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                              PhonePe account has been blocked

                              I am not able to use phonepay qccount with my number as it has been blocked. But I have the bank account linked with this numbe lr only so I want my phonepay accou t to be unblocked again. I request the authority to unblock my phonepay account linked with my phone number....
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                              R
                              Rajeshobu
                              from Kadapa, Andhra Pradesh
                              Nov 27, 2021
                              Resolved
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                              Resolved

                              Recharge transaction issue

                              I had done recharge of 997 to my number through phonepe amount is debited from my account and it is showing successful in phonepe but the plan is not activated to my number BSNL customer service is telling that there is no recharge is not done on that day to my number the reference id is not belong to BSNL SERVICES here iam attaching the files please do the favour....
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                              V
                              vince607
                              from Coimbatore, Tamil Nadu
                              Nov 26, 2021
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                              Money transfer amount not safe at phone pe

                              I transferred money to phone pe wallet. For wrongly credited money to satish kumar account. For wrong credited reason I raised Tickets but not resolved. Response also not good and not refused I have transferred 5750/-...
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                              N
                              Neeraj kumar Ramawat
                              Nov 25, 2021
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                              Address: WARd no.9 sadar bazar kathoti

                              सर, राजस्थान पुलिस 2021 परीक्षा फॉर्म भुगतान पोर्टल गेटवे पर मैंने 411.94 का भुगतान किया। मेरा ट्रांजैक्शन सक्सेसफुल था। मेरे यूपीआई पेमेंट एप फोनपे में ट्रांजेक्शन सक्सेसफुल दिख रहा था। लेकिन पोर्टल पर भुगतान विफल रहा। क्यों.. मेरा 411.94 रुपया मर्चेंट अकाउंट में ट्रांसफर हो गया। लेकिन सेवाएं मुझे नहीं दे रही हैं.. क्यों.. मेरा राजस्थान पुलिस परीक्षा फॉर्म जमा नहीं किया गया... मेरा rajistration नहीं हुआ.. कृपया मुझे सेवाएं दें या भुगतान धनवापसी मुझे दें...
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                                D
                                durga pravalika
                                Nov 24, 2021
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                                I made a recharge for Bsnl yesterday, recharge is showing successful in phone but plan is not activated and BSNL provider confirms that payment has not reached them
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                                  A
                                  AnanthuAR
                                  Nov 23, 2021
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                                  Hi,
                                  I made a payment on 03 November 2021 against the transaction number T2111030809240538976097 . The amount debited from my account and the transaction not completed. Instantly I raised a ticket and received confirmation that the deducted amount will be refunded to my bank account within 3 to 4 working days against the ticket number[protected]. Still the amount not credited to the bank account. Transaction details attached below. Please do the needful and refund the amount as soon as possible.
                                  PhonePe customer support has been notified about the posted complaint.
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