PhonePe Complaints & Reviews

50, 000 rupees Money deducted but neither credited to the receiver nor refunded back since 5days

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Address: India

50, 000rs. Money deducted but neither credited to the receiver nor refunded back since 5 days

PhonePe customer support has been notified about the posted complaint.

Mar 03, 2022

Updated by Niveditha Athmaram Not yet refunded

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Address: Cine Anandi theatre Nagercem Canacona Goa

Basically I have recharge my jio pack from my fathers account for my jio account as my jio pack got expired . Therefore I have recharge my jio pack from phonepe and transaction n all done, money got deducted from my fathers account and my father got message from phonepe that your recharge is successful processed . But I didn't got any message or that recharge for my account. I raised complaint in phonepe and they said to contact to jio operator so I contacted to jio operator but they are saying they didn't get anything from phonepe. So I contacted again to phonepe but they are not responding it . Recharge of Rs 719.

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Address: h no-05,barnachal path,near anuradha cinemax,bamunimaidan

I have paid Rs.12100 to my friend before 5 days and it was failed but the amount debited from my account and still it's not yet credited to my account. I need it very urgency.

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Mar 03, 2022

Updated by Asish Debnath I have paid the paid the amount by transaction I'd T2202231313403386959220 on 23.02.2022 and it was shows failed but still the amount not yet credited to my account.

Mar 03, 2022

Updated by Asish Debnath I have paid a amount of Rs.12100 to my friend and it was shows failed but the amount debited from my account by transaction I'd T2202231313403386959220 on 23.02.2022. please refund my amount and I needed very urgency

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Respected sir/madam
My self Chhotelal Singh kushbaha. My mobile number is+[protected]. Phonepe Id is [protected]@ybl. I done one transaction in 03feb 2022. The amount was deducted my account but it will not credit to sender.i attached some important information. Kindly sort out my problem.i will be highly thankful for this act of kindness
Chotelal singh

PhonePe customer support has been notified about the posted complaint.

Mar 03, 2022

Updated by Chotelal singh Phonepe Id is [protected]@ybl. I done one transaction in 03feb 2022. The amount was deducted my account but it will not credit to sender.i attached some important information. Kindly sort out my problem

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Address: Village kohani post bamori ghata teh. Chhipabarod district baran

Website: Phonepay.com

Transaction id - T2202141443588713684641
Date - 14 feb 2022
Phone pay name - Ramhari Nagar
Mobile number phone pay - [protected]

Dear
phone pay
I sent 500 rupees to jodhpur mobile shop from my phone pe number, which went from my account but did not reach it, on asking the bank of my account, asked to talk to phonepe people, I am upset for a long time, I talked to phone pe Will try but nothing works, plz solve my problem, the money which has been deducted has not arrived in my account yet, it has been more than 7 days

PhonePe customer support has been notified about the posted complaint.

Mar 03, 2022

Updated by ramharinagar995 Plz sovle my problam

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Address: Kia mortors in ambattur

+[protected] phone pe number sender money on 8.2.2022. Amount 15000 but receiver not get it.

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Hi Team

I did a transaction of huge amount to and account. Money has been debited from my account but it has still not reached the recievers account. It has not been reversed back as well. Its been 2 days and I have not got a solution to this. Pls help me here as the amount is very high. I have commitments with that money and now it's stuck no where to go. Pls help the way forward asap on top priority.

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Money deducted but neither credited to the receiver nor refunded back since 3days with transaction I'd T2202281827413344167033. Status showing the money has been refunded but I have not recieved it yet in my bank account.

Mar 3, 2022

Complaint marked as Resolved

Refunded after 3hours of posting this complaint

PhonePe customer support has been notified about the posted complaint.

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E

Elizabeth Guite

Mar 4, 2022

Money deducted but neither credited to the receiver nor refunded back since 3days. I made a payment to a merchant on 2nd march. The payment shows debited from my end but the merchant did not receive the money.
Transaction number - T2203021304194939022716

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I have made the payment to merchant through PhonePe the amount got deducted from my account but the merchant has not received the payment and neither the amount has been deposited back to my account.
This is the second time i am facing the same issue and have not received any support from PhonePe or my bank HDFC

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I have done UPI payment through Phonepe of 27000₹ on 23 Feb 2022. Transaction showing successful but money not received by merchant Bank.

Transaction ID T2202231931023594403153

UTR[protected]

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Rent payment was successfully made but not received in receiver bank

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Address: At post sawargaon barde tq dist washim

Website: Near snamti engineering college

Hello sir
I am amol barde mine phone account got blocked my humble request to you please solve the problem immediately

Thanks you

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Transaction amount not received in my Bank account even after 3 days. Tried to contact customer care executives but unable to connect with them.

Please help

Screen shot attached

Mar 29, 2022

Complaint marked as Resolved

Received after 10 days

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It's been three days that I haven't received my jio recharge. Phonepe helpline said to contact to jio but they says that you don't have any valid recharge plan. Here's the transaction ID NX22022222062310339716901

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I did a recharge on 22 Feb but haven't received it yet. Phonepe helpline said to wait for 24 hours but now it's been more than 3 days.

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Please providephone pe account my number [protected]

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23 February Ms. Ani Das, a/c no[protected] transferred rs 850 in my account through phone pe app. It was successful and credited to my account, then after sometimes it was debited immediately showing upi/rev in statement and it was not credited to her account. And on connecting to customer care sbi they told to contact to upi service provider through which the transfer was made and on connecting phone pe customer care they told me that transfer was successful and afterwards what happened we do not know. Money has not been credited to any of the account.
Please provide the solution.

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Dear sir / madam
On 23/02/2022 I made the payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card. The Rent Payment is still showing as pending and I need to make this transaction successful as soon as possible.
Pls check and confirm to which account my amount is credit or where is my money blocked. Pls help me to get it.

Regards
Aman Kumar
My registered mobile number is [protected]

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Hello sir,

I am try to login my phone pe application but it's error occurred please check attached snapshots.

Mobile number : [protected]

PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 26

50,000rs. not refunded since 5 days

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Money not refunded since 5 days

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Recharge fraud

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Money did not yet refund to my account

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Amount deducted complaint

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Phone pay refunds problem not solve

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My amount debited in my account but money not send receiver account

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Money debited 2 days back but has not reversed

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Money deducted but neither credited to the receiver nor refunded back since 3 days

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Deducted Payment

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Payment successful money not received by merchant bank

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Rent payment not received

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Regarding account blocked

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Transaction amount not received

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I haven't received my recharge plan

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Recharge not done its been 3 days

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Phone pe login problem unable to

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Upi/rev statement

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Rent Payment Transaction Pending

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Phone pe application issue

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