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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 35

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R
Renuka06
Aug 9, 2021
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A fraudulent transaction

Address:Delhi

There was a vacancy notice from from a site namely rtcdei.in they asked for the amount for rs 500. One of my friend did it from my upi ID which even after the money was deducted from the bank it showed error . Later I came to know its fraud. Kindly help me out with the refund for the same....
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D
DILSA ACCA
Aug 9, 2021
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Balance debited but in phone pe processing

Address:Benglore

I think phone pe company miss use with every customer like balnce cut and then processing like word and bank servers slow and other point use and be fool to people if receiver balance not received so why do balance cut in our ac .i am trying customers care call but they not atteend and not resloved our problem.
I need help pls reslove my problem because this money send for my family hospital charge and very emergency and serious also...
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I recharged my fastag on 8th August 2021 account via PhonePe for sbi fastag recharge of amount of 500/- but the transactions did not got credited to the Fastag account whereas Phonepe has given the UTR number for the same transaction with the message of transaction Successful.
I want the refund of the debited amount which has not got credited to fastag account....
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A
Ashish Hamand
Aug 8, 2021
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Amount debit through phone pay Rs.550/- but not settled

Address:AURANGABAD

Amount debit through phone pay Rs.550/- but not settled dated 8.8.21
Regards,
Ashish S. Hamand
Mob No.-[protected]...
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A
Ashish Hamand
Aug 8, 2021
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Payment done but not settled

I Made payment on through phone pay Rs 550 dated 8.8.21 but not settled is still processing shown solve my problem,...
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D
Dhakshaw
Aug 8, 2021
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Someone maybe using my information

I am not a user of phonepe. I have never logged into phonepe even once. But my friend actually received a notification on phonepe, that i am now on phonepe. What does it mean. Are there chances that someone is trying to be me...
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I am a phone pe user and i wanted to inform you that my amount of rupees 10000 was stuck on phone pe because of walllet closure not credited to debit or bank account my mobile no is [protected] i tried to contact customer care but no resolution has been given what to do i am very frustated...
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Kuldeep Mujalde
Aug 8, 2021
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My account is pement successful in not received payment

Address:99guru sankar nagar indore MP

My account is pement successful in not received...
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D
Devendra93
Aug 8, 2021
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Payment successfully but ticket not booked yet

Hi team,
PhonePe transaction id: T2108080758385227123526

I purchased ticket in irctc through phone pe account. My money 211.80 rs has been deducted from bank account but ticket is not confirmed by irctc. They told bank confirmation is pending at the time of booking because of that reason ticket not booked. I tried to contact with phone pe customer care but not reachable. I need my money back please initiate the refund...
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Dr. Neeraj Rathore
Aug 7, 2021
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Complaint regarding not issuing cashback as promised

My Phonepay account is [protected].
Problem-1- I am not able to use my wallet while transacting with the merchant or any shop. My wallet amount is always unused. Do the needful
Problem-2 many offers did not enable. I did not get any cashback while it is under the scheme. The last time one of the offers I got was that pay 100 or more rs and get 50 cashback before July 21 and I do the same but did not get the cashback. This is...
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Mr Amrish gautam transferred Rs 14850 to my account on 6/August/2021 and the amount got debited from his account but I didn't receive the amount till now. Please help as my bank transaction shows UPI/Rev debit Rs 14850. Transaction number is T2108061835019009773839...
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N
NitinMaskikar
Aug 7, 2021
Aug 10, 2021
This thread was updated on Aug 10, 2021
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Fraud has been done through phonepe

Dear sir /mam
Some one had done fraud through phone pe to me and I request you to kindly do the refund or esle I m going to complaint to the consumer Court I m going to share the transaction details below the frauder number [protected] And UTR number[protected] And transaction ID T2107221917131889841777 Please do need full help thank you...
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V
Vamshi chinna 888
Aug 6, 2021
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I transferred amount to wrong phonepe Number

Address:Sy no 176/2,176/3 , sripathi Venkat Rao mansion, Tadbund cross roads , Bowenpally

Hi sir, my name is vamshi I transferred amount to wrong phonepe number ([protected]), kindly amount refund to my account phonepe ([protected]) it's my phonepe number.

Kindly resolve this issue....
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S
Sai Nanda Naveen Nalla
Aug 6, 2021
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I did not get my payment receipt

I didn't get my payment receipt of Rs 7681.28/-
Transaction ID is T2108060727302745304049
Please send my payment receipt to my Gmail[protected]@gmail.com
Mobile no- [protected]...
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H
Harishankar solanki
Aug 6, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
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Phone pe 9998rupye cut gaye is call ###

Address:Parmanand solanki college road jain hostel ke pass mahudiya bawaji neemuch city madhyapradesh neemuch pincode no. 458441
Website:Consumer website

Me parmanand & harishankar solanki me neemuch college road jain hostel ke pass mahudiya bawaji me rehta hu mere pass 29 july 2021 ko ek call aaya tha jisme mujhe yah bataya tha ki aapke phone pe account me 4999 rupye ka cupan aaya hai usne bola phone pe account me bell icon click karna aur niche pay button par click kar dena meine vaisa hi kiya aur mere account 4999 rupye cut gaye fir se usi ka call aaya usne dusri baar vaisa hi bola...
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M
Muhammed Erfaan
Aug 5, 2021
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Purchase google play recharge code..

I have purchase Googleplay recharge of 380 rupees and payment is successful and deducted from my account but I didn't get yet redeem code via Sms or mail of my registered account... Please take immediate action......
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T
Tirunagiri
Aug 4, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
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Refund for wrong recharge

I have recharged to a wrong number, now I want to recharge to a correct number, can you please help me to do this?...
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K
Koushik hajra
Aug 4, 2021
Aug 15, 2021
This thread was updated on Aug 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted from bank account but bill payment failed, and balance not credited in my bank account

Respected sir,
My phonepe number is [protected].

My complaint is i have already paid a electricity bill amount Rs 1004/- on 26.07.2021 6.46 pm. Transaction id -T2107261849011192296701 and my balance deducted from my bank account but bill payment failed (bill not paid) and till not(today) my balance not credited in my bank account.

So, please resolve my problem and refund my balance in my bank account. ...
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K
Kuldeepkirola
Aug 4, 2021
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Amount debit but not credited into recipient ac

On dt 3-8-21 i have trf rs 4500 to mob no [protected] which sbi ac reg with phone pay. Screen short attached, amount rs 4500/- debited from my axis bank ac link with phone pay mob no [protected], but amount rs 4500/- still not credited into receipient. Pls return money or resolve matter. Transation id T2108031241564233043527...
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Address:mandla

I have received a call today stating that I have received cash back on my phone pay, and asked me to open my account to receive the same. When I opened my account there was a request to pay 4990 rupees, I denied and cut the call. This is the number +[protected] and person name is monu jha.
but my account deducted 10960 rs by upi transaction details is
TO TR[censored]PI RRF[protected]
TRF TO [protected]
TO TRF
UPI...
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