PhonePe Complaints & Reviews

Transaction ID: T2108191211320118118020
My payment of Rs. 99, 999/- is not Transferred to the concern bank account and come back to my account. Pl. rectify the problem as early as possible.
Attached the screen shot of payment details
Regards
TTRao
[protected]
Visakhapatnam
Andhra Pradesh
India

Hello, I am totally dissatisfied with the phonepe services. I have never seen in my life such kind of confliction. As transaction was done of rupees 500 out of wallet. I made the payment to chemist. I selected the option store in phonepe app then searched chemist to pay the amount out of wallet. first i sent rupees 1 and got the successful message of payment. then sent rupees 500 and asked the merchant that have you received payment which i made from wallet. Now merchant said wallet is not activated on my number how you made the payment. then i show him the messege of successful payment and at the same time he checked the bank account, phonepe business app and nothing was received as payment. when i argued to him, he given me all details and requested me to talk to merchant customer care. I did the same but merchant customer executive said there is no payment received as wallet is not activated. Then i told him if wallet is not activated then why you are showing the payment option on the store out of wallet. When i asked this question he instantly disconnected the call. Again i recalled for the same issue now executive requested me to be on hold and i waited a lot about 10 minutes but he did not come back and again i recalled, now executive given the same reason that i do not have details about the receiving of payment on this number as wallet is not activated on this number.

Big question is that if wallet is not activated on that number then why are you showing it to the customer to make the payment out of wallet. Payment is done and is transferred to phonepe account. Please don't trust on pe as they are cheater.
As everyone is given fake information. When i called customer care they told me that, you need to talk merchant customer care. when i talked merchant customer care he said you need to talk customer care. what is happening. i do not think there are two different brands of phonepe. Yes i can understand that there are two different department but one is saying call to merchant and merchant is saying call to customer. What is happening, its out of mind. That is the reason they have made two different departments so that customer keep calling here and there and one day will come they got tired and give up . So please don't trust to phonepe. Customer support is truly bad. No one takes responsibility of customer.
Finally I would like to say phonepe is a worst option to make payment. Please don't use it

Amount got deducted for SBI FASTAG recharge but did not reflect in the FASTAG account.
UTR:[protected]
Kindly refund the amount.

My no. [protected] Registered with phone pe
Was asked to add 5000 in wallet for a small loan verification
And then otp asked by exucutive
I told otp no. Then 5000 was taken out immediately.
Now I want my refund ..
[protected] executive number

My Transaction Id T2108120053234047845158

Dear sir,

An amount of Rs 44000/- has been transferred from [protected] at 0316 hrs on 16.08.2021 to [protected].
It shown that Transaction failed and amount will be reverted back in 3 to 5 days. Transaction ID was T210816516060808701458.
Amount deducted from account and not reached to the account back.

In view of the above, you are requested to refund the amount at the earliest.

Phone pay is not providing clear details about my 7 thousands payment, which i transferred on 24 jun 2021.
Customer care response is zero, not Attending my call.

Electricity bill no. [protected] via Phonpe
(Txn id- NX21080720535902340155571) at 8:53 p.m on 7th august 2021
(Txn id- NX21080720551202955988941) at 8:55 p.m on 7th august 2021
Now 11 days passes still I didn't got refund my money ₹7950.00

Sir mene 7date ko payment taransfer kiya thaa 1050 rs or mere account se pese kat gaye or agle costmor ke account me nhi gaye abhi tak aaj date 17 ho gayi or costmor care se bhi baat nhi hoti h wrong number batata h sir hal karo nhi toh me fhir police fir darj karuga or bank waale se baat ki toh bole phone pe costmor helpline me baat karo whaa pe technical issu h my phone pay number [protected]

Money is deducted from bank but not yet received to receiver. Transaction is still pending what should I do

I made a transaction of Rs.2089 on 14- Aug-2021 from my Indusind bank to my friend account. My money got deducted but it's not transferred to my friend account neither not came back to my account. I was told that I will get an update with 48 hours but there is not update till now. I will share my transaction number:[protected].Please kindly resolve the issue.

Me online dress ch bussiness Krte..olx vr add tkli hoti dress chi..tytun aanand Kumar ya person ne mla fraud kele ahe..mla phonpe krto as bole any LIC ahe as sngun 5rs patvyla Sngitle any 10rs ptvle..as mla 5000rs ptva bole 10000 ptavto as sngun hindi bolt hota bolun bolun mjykdun Phila 900rs, nante 1000rs any nantr 1000rs mje total 2900rs gele ahet..nantr me bole balance nhi mjykde tr screen shot ptva as bolt hote..pn me ptvle nhi nantr klal ki he fraud ahe pn mjykdun 2900gele gele ahet plz help..
Tynch mob.no-[protected]
Jya phonpe no.vr mla paise transfer kryla sngitle to mob.no surja devi-[protected]

Boat E-voucher transaction still showing (sending payment request ) over the past 3 days, Money already deducted from my a/c.

I paid for a Duffle bag in flipkart through phonepe using my debit card.my order with bank reference number - (P2107311157460241924481).flipkart told me I will get refund on or before 12th aug 2021 but still there is no refund is credited to my account.

Dear sir

meine 13/08/2021 ko [protected]@paytm ke bar code se 4000 rupye was transferred but earlier paytm account was created in some other name due to which money went to Punjab National Bank of Hari Ram Gurjar son Prabhu Lal Gurjar. I want my money back

[protected]
[protected]@gmail.com

Sir paise bejne vale k pass paid aa gya or mere pass received but abhi tk paisa muje mila nhi h report m 5 din ka name liya or vo bhi pura ho gya lekin kuch huva nhi h abi tk

Phone pe fraud hua hai 4999 rupya kat liya hai please help me

I have mistakenly paid axis credit card bill through SBI phone pay but i want to cancel my paymeny or please give me refund .

My customer has sent me amount of rs 46900 through phone pe. It should have been creditted to my paytm account.6 days passed no amount creditted pls help me to get back my amount

The debited amount has been credited back to your bank account for this failed payment. You can try again now.