PhonePe Complaints & Reviews

On 6th Aug i have transferred rs.22100/- to merchant bank a/c, and the transaction also successful. But till now its not credited to the receiver's account. Contacted customer support of phone pe and raised ticket no[protected]. But today i checked the ticket status it was resolved.. Transaction no p2108061833425854884846. But issue is still pending. Kindly look into the issue it will be a great help.

Thanks

Transection Successful but amount not credited another account refunded my money back in My Account...please

Sir, I have a phone pe account .Sir, i reffered and made phone pe account for two numbers. Followed all the steps as per refer and earn. But, i didn't get Rs 150 cashback. Phone pe support is replying that you got the cashback. Sir, I shared all the details and screenshots on call, in message about history that there is no cashback received for the number. But, they are replying with the same answer. Sir, please help me to get the cashback. Sir, i asked them for proper reply but they are really deceiver's. Replying same answer. Sir, i attached the proofs. Thank you, sir
Also, they are saying now you installed it in 2017 and 2019. There is nothing like in the terms and eligibility.

Phonper customer care[protected]
all problem solved payment releted pendng amount refunds

I, ve book a ticket in IRCTC through Phonepe but the transaction failed and the amount was deducted. After 3 days I've received a message from phonepe that the amount was refunded to your account. But till now the amount was not credited to my account, only the message was given by the Phonepe.

Transaction was done on 20th August of amount 2499 through phone pe but the amount was not credited to my account it went into some other account which does not belong to me, so revert back me the amount 2499 in my account

Dear sir
I purchased 2.69 grams gold on phone pe. When I want to sell part gold from it. Suddenly my account has been blocked. I cannot open phone pe any more. Contact phone pe customer care they told for security reason the account has been blocked. And it will take 05 days for unblocking.
Can't understand what security reason bought the account closed.
Requesting to please open my phone pe account as soon.

My amount is not credited in my paytm payment bank transcation date[protected]

On August 21 I bought digital gold from phone pe via mmtc cap.After one day I had been tried to sell gold but after process initiation it shows that the status is pending. I'm in serious trouble amount does not credit yet to my account. Please help me out. I really need this money

I rechared Rs 300 through phonepe in my SBI fastag but the amount is not showing in the fastag wallet.How will i get my money back.

Transactions successful but payment not receive marchant 's bank

On Friday morning I transfer money to my friends.20000 but it on pending in my account amount debited but customer are not created what to do it s an emergency please rectify sir

Amount debited rs 2000 but not credited to beneficiary account

This Ford person mobile number [protected]

My contact number -[protected]
Please help me sir

Transaction ID: T2108191211320118118020
My payment of Rs. 99, 999/- is not Transferred to the concern bank account and come back to my account. Pl. rectify the problem as early as possible.
Attached the screen shot of payment details
Regards
TTRao
[protected]
Visakhapatnam
Andhra Pradesh
India

Hello, I am totally dissatisfied with the phonepe services. I have never seen in my life such kind of confliction. As transaction was done of rupees 500 out of wallet. I made the payment to chemist. I selected the option store in phonepe app then searched chemist to pay the amount out of wallet. first i sent rupees 1 and got the successful message of payment. then sent rupees 500 and asked the merchant that have you received payment which i made from wallet. Now merchant said wallet is not activated on my number how you made the payment. then i show him the messege of successful payment and at the same time he checked the bank account, phonepe business app and nothing was received as payment. when i argued to him, he given me all details and requested me to talk to merchant customer care. I did the same but merchant customer executive said there is no payment received as wallet is not activated. Then i told him if wallet is not activated then why you are showing the payment option on the store out of wallet. When i asked this question he instantly disconnected the call. Again i recalled for the same issue now executive requested me to be on hold and i waited a lot about 10 minutes but he did not come back and again i recalled, now executive given the same reason that i do not have details about the receiving of payment on this number as wallet is not activated on this number.

Big question is that if wallet is not activated on that number then why are you showing it to the customer to make the payment out of wallet. Payment is done and is transferred to phonepe account. Please don't trust on pe as they are cheater.
As everyone is given fake information. When i called customer care they told me that, you need to talk merchant customer care. when i talked merchant customer care he said you need to talk customer care. what is happening. i do not think there are two different brands of phonepe. Yes i can understand that there are two different department but one is saying call to merchant and merchant is saying call to customer. What is happening, its out of mind. That is the reason they have made two different departments so that customer keep calling here and there and one day will come they got tired and give up . So please don't trust to phonepe. Customer support is truly bad. No one takes responsibility of customer.
Finally I would like to say phonepe is a worst option to make payment. Please don't use it

Amount got deducted for SBI FASTAG recharge but did not reflect in the FASTAG account.
UTR:[protected]
Kindly refund the amount.

My no. [protected] Registered with phone pe
Was asked to add 5000 in wallet for a small loan verification
And then otp asked by exucutive
I told otp no. Then 5000 was taken out immediately.
Now I want my refund ..
[protected] executive number

My Transaction Id T2108120053234047845158

Dear sir,

An amount of Rs 44000/- has been transferred from [protected] at 0316 hrs on 16.08.2021 to [protected].
It shown that Transaction failed and amount will be reverted back in 3 to 5 days. Transaction ID was T210816516060808701458.
Amount deducted from account and not reached to the account back.

In view of the above, you are requested to refund the amount at the earliest.