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PhonePe Complaints & Reviews

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Updated: Jun 9, 2026
Complaints 3495
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262
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PhonePe reviews & complaints page 34

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A
Abhiaki
Aug 28, 2021
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Address: Dharmshlaa

Please refund my money
PhonePe customer support has been notified about the posted complaint.
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    Priyahummingbird
    Aug 28, 2021
    Resolved
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    Resolved

    Transaction successful on 6th August 2021 as seen on the phone pe app. But till date not received the amount to bank account. Transaction id:T2108061933539655176512.
    Written mails to merchant support and contacted phone pe customer care but no solution. Dont know why you show success in app but not crediting it to account. How can we trust you?
    Aug 31, 2021
    Complaint marked as Resolved 
    They responded back to a complaint raised on their app with a clarification. Which could have been provided a little earlier when we reached to them
    PhonePe customer support has been notified about the posted complaint.
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      D
      dk04datta
      Aug 27, 2021
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      Address: Ashford Park View, Site No - 9 Industrial Layout, Koramangala 3rd Block, 80 ft Road, Bangalore-560034, India

      Hi Team,

      I am continuously chasing PhonePe team, they are simply mentioning that it will resolve soon. It’s been many times I escalated and I am not getting proper resolutions from them.I have made credit card payment of 27103rs and it’s not a small amount. Please help me on this.
      PhonePe customer support has been notified about the posted complaint.
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        S
        shridhar suyambu
        Aug 26, 2021
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        Address: Keezha Krishnan Puthoor

        Dear Sir,
        yesterday i make the transaction Rs 100/-
        the payment debit from my account and still not credit.
        please do the needful action
        PhonePe customer support has been notified about the posted complaint.
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          L
          Laxmidhar1991
          Aug 26, 2021
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          My phone pe number [protected].
          I have recharged 299 yesterday 25.8.2021.Recharge successful.money deducted.but not recharge done.In history it is shown recharge successful.When i contact bsnl customer service they told there is no recharge on ur number.phn pe customer told me operator has been confirmed us tht recharge done successfully.
          PhonePe customer support has been notified about the posted complaint.
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            K
            Kiran Bhimrao
            Aug 25, 2021
            Resolved
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            There were call received from phone pay department for rewards and all my wife communicate with them and follow there instructions after that rs. 5500 with from account. She has not shared any details like otp or bank details but amount withdraw. Please help sir.

            My contract number [protected]
            Aug 25, 2021
            Complaint marked as Resolved 
            Not resolve
            PhonePe customer support has been notified about the posted complaint.
            Yesterday someone cheated me. Someone called me from phonepe and he said he your 1999 reward is not open. Please open and enjoy your reward. He also send me notification in my phone pe notification area. He cheated me with 4100rs. Please help me. I am a student.
            Akanksha Swarnkar's reply, Nov 8, 2021
            Please help me as soon as possible 🙏🏻
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              A
              Afsathsam
              Aug 25, 2021
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              I payed electricity bill 2120 rupees on 8th July .(MESCOM[protected]PRL37519).money is deducted from my account later I received a message from phone pay that payment is failed and it will refunded within 7-9 working days..but till today that money was not refunded please refund my money
              PhonePe customer support has been notified about the posted complaint.
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                G
                GAVISIDDAPPA SAHUKAR
                Aug 25, 2021
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                Address: s gavisiddappa s/o doddabasappa at pannapur tq gangavathi dist koppal -583229

                Miss guide and what about giftvocher deduct amount my account...plz solw this froblem and return my amount
                PhonePe customer support has been notified about the posted complaint.
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                  D
                  dkbiswas911
                  Aug 24, 2021
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                  On 6th Aug i have transferred rs.22100/- to merchant bank a/c, and the transaction also successful. But till now its not credited to the receiver's account. Contacted customer support of phone pe and raised ticket no[protected]. But today i checked the ticket status it was resolved.. Transaction no p2108061833425854884846. But issue is still pending. Kindly look into the issue it will be a great help.

                  Thanks
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                    R
                    ratnadeepdipke
                    Aug 24, 2021
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                    Address: Ramakrishna Nagar, Akola Road Hingoli 431513

                    Transection Successful but amount not credited another account refunded my money back in My Account...please
                    PhonePe customer support has been notified about the posted complaint.
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                      P
                      Pranjal Garg
                      from Mumbai, Maharashtra
                      Aug 24, 2021
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                      Sir, I have a phone pe account .Sir, i reffered and made phone pe account for two numbers. Followed all the steps as per refer and earn. But, i didn't get Rs 150 cashback. Phone pe support is replying that you got the cashback. Sir, I shared all the details and screenshots on call, in message about history that there is no cashback received for the number. But, they are replying with the same answer. Sir, please help me to get the cashback. Sir, i asked them for proper reply but they are really deceiver's. Replying same answer. Sir, i attached the proofs. Thank you, sir
                      Also, they are saying now you installed it in 2017 and 2019. There is nothing like in the terms and eligibility.
                      PhonePe customer support has been notified about the posted complaint.
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                        S
                        service.
                        Aug 24, 2021
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                        Address: Delhi
                        Website: quicksell.co/s/247-customer-service-in-india/customer-care-number-8902071520/fpt

                        Phonper customer care[protected]
                        all problem solved payment releted pendng amount refunds
                        PhonePe customer support has been notified about the posted complaint.
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                          J
                          Jeeva JJ
                          Aug 23, 2021
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                          Address: 344, A.S.K.T. Subramaniapuram Colony, 1st Street, Sivakasi

                          I, ve book a ticket in IRCTC through Phonepe but the transaction failed and the amount was deducted. After 3 days I've received a message from phonepe that the amount was refunded to your account. But till now the amount was not credited to my account, only the message was given by the Phonepe.
                          PhonePe customer support has been notified about the posted complaint.
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                            B
                            Bhupeshsaigal
                            Aug 23, 2021
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                            Transaction was done on 20th August of amount 2499 through phone pe but the amount was not credited to my account it went into some other account which does not belong to me, so revert back me the amount 2499 in my account
                            PhonePe customer support has been notified about the posted complaint.
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                              S
                              shyamalh2011
                              Aug 23, 2021
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                              Dear sir
                              I purchased 2.69 grams gold on phone pe. When I want to sell part gold from it. Suddenly my account has been blocked. I cannot open phone pe any more. Contact phone pe customer care they told for security reason the account has been blocked. And it will take 05 days for unblocking.
                              Can't understand what security reason bought the account closed.
                              Requesting to please open my phone pe account as soon.
                              PhonePe customer support has been notified about the posted complaint.
                              Aug 23, 2021
                              Updated by shyamalh2011
                              Not resolved
                              Aug 24, 2021
                              Updated by shyamalh2011
                              Not resolved till date
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                                L
                                Lalan18
                                Aug 23, 2021
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                                My amount is not credited in my paytm payment bank transcation date[protected]
                                PhonePe customer support has been notified about the posted complaint.
                                Aug 23, 2021
                                Updated by Lalan18
                                My amount is not credited in my paytm payment bank account

                                Aug 23, 2021
                                Updated by Lalan18
                                Please solve issue kindly

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                                  S
                                  Sankhasuvra
                                  Aug 22, 2021
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                                  On August 21 I bought digital gold from phone pe via mmtc cap.After one day I had been tried to sell gold but after process initiation it shows that the status is pending. I'm in serious trouble amount does not credit yet to my account. Please help me out. I really need this money
                                  PhonePe customer support has been notified about the posted complaint.
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                                    A
                                    Aman Kumar Mehta
                                    Aug 22, 2021
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                                    I rechared Rs 300 through phonepe in my SBI fastag but the amount is not showing in the fastag wallet.How will i get my money back.
                                    PhonePe customer support has been notified about the posted complaint.
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                                      I
                                      irfan@123
                                      Aug 22, 2021
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                                      Transactions successful but payment not receive marchant 's bank
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                                        N
                                        Naveenking
                                        Aug 22, 2021
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                                        Address: Vkota Bharath nagar

                                        On Friday morning I transfer money to my friends.20000 but it on pending in my account amount debited but customer are not created what to do it s an emergency please rectify sir
                                        PhonePe customer support has been notified about the posted complaint.
                                        Aug 22, 2021
                                        Updated by Naveenking
                                        On Friday morning I transfer money to my friends.20000 but it on pending in my account amount debited but customer are not created what to do it s an emergency please rectify
                                        Aug 22, 2021
                                        Updated by Naveenking
                                        T2108201045189706326289 my transaction pending [protected]

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