PhonePe — complaint after 7 days,. supervisor says - complaint was taken properly to unblock account | |||||
Ticket id: 9038344, informed to customer care center on 10th mar 2018 to unblock the phonepe account at 6pm and informed about the problem he asked me all sensitive information of account and i told and he 'confirmed. And verified'. Executive told to wait for max. 5 working days to reactivate the account. After 2 days i called lady has picked and told yes, we have seen the problem. Now you have to wait for 6 working days. Today (I. E. 17 mar 2018), i spoke to supervisor, she told that your complaint is not escalated but now i am doing that, so wait for 5 working days to resolved. - supervisor told, it is our executives who has provided the wrong information and not fully documented the issue. So wait for more 5 days. - i told, why i should wait though problem was created by the employees. She dropped the ca:ll. She is not listening anymore Was this information helpful? | |||||
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PhonePe customer support has been notified about the posted complaint. Mar 20, 2018 suman dhaoya's response Need my mony instant
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 4 Comments | |||||
Comments
Dear sir my name is suman i tray to withdral a 1500 tanjection ID P1803140039486982452096 or 5000 in transection ID P1803140039310838597983 my axis bank account but thay canot set mony in my axis bank account or phonepe wallet.14 murch 12.39am.they alwayes use ther dedline 19/3/18 to 26/3/18.plese give asolution to get my mony
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Dear sir iam Recgarge 37 rupees no coming talktime balance
trans id ONR [protected] dt-15/03/2018
trans id ONR [protected] dt-15/03/2018
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So I kindly request you to share the above transaction details for claiming refund of fraud transaction, which was made by unknown person.