PhonePe — flipkart initiated the refund but phonepe has not transferred my money it has been 11 days

Sunny Deepwani

from Pune, Maharashtra

Address:

Amravati, Maharashtra, 444606

I have an account registered with phonpe with email id: [protected]@gmail.com and number [protected]
I used debit card on merchant site to pay rupees 647, and then i cancelled the order, merchant initiated the refund but phonpe stuck my refund of rupees 647 and they are not giving my money back.
I will provide you with details like arn number

There they are showing that money has been transferred to your ac but that is not the case, i cannot see any money there they are lying and ate my money.

In this below picture, it's showing that refund has been successfully transferred by flipkart, but phonepe has not credited the same in my bank ac

+1 photos

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Comments

Akhil U V Kottarakkara

from Nadapuram, Kerala

I loss money through prepaid recharge through phonepy. The recharge fail bt money loss .
Transaction id= N[protected]
Ticket number = 25501648

Akarsh soni

from New Delhi, Delhi

I also facing sane problem with phonepe
I cancelled my order on Flipkart which I do payment through phonepe, but the below pics i'm showing says Flipkart successfully transferred it but phonepe does not transferred it to my bank account and when I contacted it to phonepe customer care they only says your amount is successfully transferred by us to your bank account these are the ARN no. Of refunded amount 886 and 789 and contact to your bank if it not showing on your account

Shyam Psb's reply, Oct 26, 2018

You problem was solved or not

Shyam Psb

from Kasaragod, Kerala

Iam also facing this same problem with phonepe.I ordered in flipkart by using phonepe UPI payment method.later I was cancelled my order in flipkart.flipkart initiated my refund immediately. But phonepe was not transferred my money into my bank account amounting of rs8198
Transaction date:20oct2018