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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 149

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U
unihomes
from Nagrota, Himachal Pradesh
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refund not made/reflect in phonepe

Website:www.phonepe.com

Order id: od[protected]
Phonepe id : shilpidhawan [protected]

I placed order od[protected] on 11th august for various items.

I made payment for these products via phonepe for rs 4, 356. Phone pe deducted rs 4, 232 from my wife's sbi account.

From order od[protected], 4 items were either cancelled or returned.
1. Skoll bellies for women (Black) - cancelled on 11...
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R
raman248
from New Delhi, Delhi
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irctc not issuing tickets. payment debited from me

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Phonepe.com

On august 19 at about 10 pm i paid rs 1710 for 2 rail tickets and amount immediately debited to my account. But no tickets issued by irctc, even till the morning of august 20. The transaction id of august 19 is as below

C1808192201543820507744
Limited seats available with irctc. Phone pe does not understand. They want me to wait till august 25. I will not get seats if i wait. They are not able to refund money for me...
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R
from Mumbai, Maharashtra
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673101539225

Address:Jhunjhunu, Rajasthan

सेवा में माननीय निवेदन यह है कि मैने sbibank Chirawa से icicibank Singhana मैं औनलाईन पैसा भेजा है जो गलती से ईस खाता नंबर[protected]मै पैसा चला गया है मैने icicibank बैक मनेजर जी से बात की बैक महोदय जी निवेदन...
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S
Sachin Meghwanshi
from Sri Ganganagar, Rajasthan
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uncompleted online electricity bill transaction and no instant refund

Worst app it couldn't even helped me for online electricity bill transaction. It deducted 2357 rs. From my account and is now showing transaction failed i want my money to be refunded as soon as possible my transaction id is : n[protected]. It is showing a message : "payment of rs.2357 for jaipur vidyut vitaran nigam ltd. Electricity bill[protected] via phonepe (Transaction id: n[protected]) has failed. If rs.2357 is deducted,...
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A
arman kumar pal
from Gorakhpur, Uttar Pradesh
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money refunds

Address:Varanasi, Uttar Pradesh, 221204

30 th july ko phonepe par bank of baroda ke debit card se phonepe ke wallate per le rhe the but tranjection faild ho gya but bank se money withdrawl ho gya jiska hm cpmplain hm phonepe par kiye to reply aaya ki 6 aug 2018 to 08 aug 2018 ke bich me paisa refund ho jayega but aaya nhi to hm coustomer care se bat kiye to bola ki aapka paisa phonepe me aaya hi nhi aap bank se contact kre 17/08/2018 tak refund nhi hua he please support me...
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R
rkr539
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my dedicated balance is not deposit.

Website:Phonepe.com

Dear team
I was transaction with phonepe pvt ltd.
My transaction i'd is. P1808071338265985125251.
Transaction date is. 07/08/2018
But this transaction is pending for following issue..

Bank of baroda was unable to transfer the amount to phonepe, due to a temporary technical issue at the bank. Hence, we could not process your payment request.

My money is deducted and no refund for for...
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D
Deepak227
from Gurgaon, Haryana
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refund not reflected yet

I was expected to receive 289 ₹ refund from phonepe app by 16th august as refund was initiated by ebs pvt ltd on 7th august. Till now i haven't received any refund in bank.

I've tried to contact phonepe team via email. All they responded was same repetitive answer.. Also they told me that raise a charge back with your bank.

Regarding this, i've tried 2 times with bank customer care, they informed me that we...
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R
Richa rao
from Varanasi, Uttar Pradesh
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money deduction

This is to inform you that a day ago i had recharged my mobile via phonepe. Due to some network problem and problem in otp generation i didnot got my mobile recharged than also money has been deducted from my account and yet not refunded.
So, it is humble request from me refund my money as soon as possible.

Money deducted was 149/- only

Contact [protected]...
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R
Ruchika patel
from Vidisha, Madhya Pradesh
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transaction failed and money deducted from account

Address:Jaipur, Rajasthan, 302018
Website:Phone pe

Dear sir /mam
I transfer money to mr. Abishek yadav but money is not transfer yet but amount it deducted from my acccount. Account detail are as follow:
Account no:[protected]
Account holder:ruchika patel
Transaction timing:17 july 12:16 pm
Transaction amount :1000
Ticket number:19742321
From bank of baroda to punjab national bank
Please take action asap

Thanks & regards...
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R
Riju Dey
from Kolkata, West Bengal
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against refund money

Address:700124
Website:Phone pe

Dear sir or madam,
I am riju dey i pay credit card bill amount of 1978 rupees from my bank account through my phone pay account but bill amount debited of by bank account i contacted phone pe customer service but they not help for me pls refund my money phone pe and further i am not joking of this subject my money refunded of my bank account working 2 days...
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S
Samanwita Sen Pal
from Kolkata, West Bengal
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money deducted transaction failed

The money has been deducted though the transaction was showing failed. And suddenly after two days they r showing that the transaction was successful and they are not ready to refund the money. I need the refund as i have already purchased through another payment method. Now i am facing double loss.
Worst app phone pe or any other upi app. Never use upi apps....
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R
ravikuhu
from New Delhi, Delhi
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transaction done from bank and field from phonepe

Address:New Delhi, Delhi, 110059

Hello,

I had done 3 times 9000 transactions on the[protected] by phonepe. The amount is debited from my account and phonepe says your transition is where stop we don't know, ald send the mail you issues has resolved. I called a lot to phonepe, but the said " go to the bank, we can't help anymore. I really disappointed from phonepe service.

And i need that money urgently as its very important to me. I cant...
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R
Really Kumar
from Bakhtiyarpur, Bihar
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amount debited problem

Address:110045
Website:Phone pe

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S
Sàčhïťh Gôwđä
from Bengaluru, Karnataka
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transactions

My bank account is already linked but again it is showing that u have not linked your bank account to phonepe please please please please my bank account is already linked but again it is showing that u have not linked your bank account to phonepe please...
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W
Waseem Mirza
from Kannauj, Uttar Pradesh
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transaction successful but money not deposit to account

Address:Sambhal, Uttar Pradesh, 244302

My phone pe registered no is [protected]
I am send 1000 rupees to canara bank
Account no[protected]
Transaction successful but money is not received

Soo kindly check this complaint immediately...

This phone pe customer name is upendra tyagi registered no [protected]... His distt is gaziabad
He send me 1000 rupees in my canara bank account location distt sambhal 244302..
He...
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N
Nishant sorathiya
from Surat, Gujarat
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not refund

Address:Surat, Gujarat

Ticket Id: #19782199
Issue with Bill Payment of Rs.510.0
Status = Failed
Payment Date = 28/Jul/2018 19:42:23
My name is Nishant Sorathiya
Mo.no:[protected]
Transaction Id:N[protected]
Electric bill no.:[protected]
Payment: debit card
It's too late
Already finished day..7 -9 day
I had paid at 28th july
Now 9th August
Bill Payment of Rs.510.0 has...
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S
Santosh782
from Nagpur, Maharashtra
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crediting back the refund received from merchant

Address:Jammu, Jammu and Kashmir, 180005

On 13th july i made a payment to reliance jio for my phone no [protected] for an amount of rs.399 under transaction i d no n[protected]. The transction failed and the telecom operator i. E jio reverted back the failed amount.
The phonepe acknowledged the receipt of money back from the jio.
Since then i am requesting the phone pe to refund the amount to my bank account. I have sent un counted mails to [protected]@phonepe.com...
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G
Gani19
from Chennai, Tamil Nadu
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train ticket not booked but cash is debited by phonepe

Website:phonepe.com

I booked my train ticket (Cbe-ten 22668) via phonepe on 1st august (Order id [protected]). After completing the transaction the cash was debited but when i returned to the irctc app, the ticket was not booked. Rs300 was charged for the ticket (Transaction id c1808011727049322265498). It's been 6 days now and i haven't received any refund. Consider asap...
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J
Janu Kamireddy
from Delhi, Delhi
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regarding cashback for referrals

I have referred this phone pe app to some of my frnds. When they installed and done the first transaction i got cashback (For some friends for installing) and for 3 among them i didn't get cashback and those 3 frnds got the cashback. I waited till 24 hrs after completion of transaction though i didn't. Now, how will i get those cashback. Please help me out through this...
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D
darshan06
from Bhavnagar, Gujarat
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transaction done from bank and not forward by phonepe

Address:Bhavnagar, Gujarat, 364002
Website:www.phonepe.com/en

Hello,

I had done 25, 000 transaction on phonepe. the amount is debited from my account and Phonepe says your transition is where stop we don't know,
Phonepe need 1 week to resolve this issue, and I need those money urgently as Its very important to me. I cant afford 1 week without this money.

Here is all reference number that need for proof and response from their team.
Ticket# : 19521589br...
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