Pigeon Appliances / Stovekraft Complaints & Reviews

Address: 530017

Hi... I have purchased the three blade vegetable chopper through amazon on 22/03/18
It worked all well initially
But stopped working due to the failure of string action by around may itslf
Incouldnt take out time to resolve the issue so complaining abit late
I purchased it considering the warranty provided by the buyer
It is been mentioned that this product has warranty for about 6months duration so
Can u just help me by fixing the problem and do the needful as soon as possible
Pigeon company is one of the trust worthy brand that we all believe in and so we purchase many products from them
Hoping for a quick response as well
Thank you

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S

shankar2108

from Hyderabad, Telangana

Jun 25, 2018

I bought it through flikart, seller-
RetailNet4.5 ★

6 months worked good.now it showing E0 error even i am using correct pan, please help me with service center

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I bought the pigeon handy chopper with 3 blades but the elastic rubber band stopped midway and did not retract on the second use.
Can you please let me know if it can be replaced or repaired and who will do it in mumbai?
Need to know contact number and address of stovekraft's service centre in mumbai where the pigeon handy chopper can be repaired/replaced.

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Nani435

from Tiruchirappalli, Tamil Nadu

Jun 20, 2018

I bought a pegion 2 burner stove and the glass broke after 1month usage. I have registered complaint with request number 951791 with name Sravya on 11/5/2018 and today is 15/6/2018. It’s more than a month and no response from team. I’m calling everyday but customer care is postponing with stories daily.

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Address: Vellore, Tamil Nadu

Hi this is kamalakannan R, I bought an pigeon induction stove before 7 months, and I using it continously..

But now the stove not working and it shows 'E0' error. I don't know how to solve this issue...

It is stil in warranty period only,

So kindly please check and inform about warranty servicing..

And also please inform the service location in Vellore.

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Dipesh Jogi

from Bhavnagar, Gujarat

Jun 26, 2018

I am retailer this induction is showroom pcs problem of induction some time woking some time not working company service person check one time but he is fail to find fault and also givan service proper so i request to company solve my problem as much as fast possible thank you

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Address: 605004

Hi,

I have bought a pigeon induction stove on 4th October 2017 in Amazon website. It is not working now but still under guarantee period. The service centre official said that the board has to be changed. And asking for complaint registration number.

I din't expect this and very disappointed with this response.

Please help me to resolve this issue.

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sammeta lakshmana rao

from Hyderabad, Telangana

May 17, 2018

We purchased pigeon smart twoburner gas stove two days back. after two days one of its burners not working.

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AdvJagjit Singh Cheema

from Ludhiana, Punjab

Jun 6, 2018

I i bougt i pieggon electric plate from amazon no work properly
i bought last year no any customer care entertain my complaint kindly solve my complaint jagjit singh but very difficult to make food plate cut time to time m [protected]

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AdvJagjit Singh Cheema's reply, Jun 1, 2018

kindly solve my complaint

AdvJagjit Singh Cheema's reply, Jun 1, 2018

m 9646909001

AdvJagjit Singh Cheema's reply, Jun 1, 2018

reduckion plate

S

Swati Secrain

from Hoshiarpur, Punjab

Jun 6, 2018

Utensils are not working after 5-7 minutes in induction stove. We suffer from huge problem. We have already contacted to shopkeeper from where we have purchase the stove. Please provide home service for repairing as soon as possible under warranty period.

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Address: Bangalore, Karnataka, 560043

I bought a pigeon 4 burner glass stove which is still under warranty. I'm facing a lot of issues with 3 out of 4 burners where they get turned off automatically leaving leakage of gas. I have called their customer service multiple time but they still have not sent anybody for a fix. I don't think they are even interested in solving my complaints.

Following up multiple phone number that are available on websites but no response. Multiple false promises that they will send a customer service representative but none has even called us once.

Not very sure if it is even safe to continue with this stove. Will not recommend their products to anyone in the future. One of the worst companies and customer service

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Rhythm Bedi Mehra

from Delhi, Delhi

Apr 29, 2018

Bought the tetra gas stove with front glass from Amazon dated 4th dec 2017, no after service, don't buy this product

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Address: Ernakulam, Kerala, 682020

We have purchased pigeon 4 point gas stove from flipkart,
Today stove nob was burn and what the hell is this you people wanted to kill us.
Today I gone through reviews about gas stove and I was surprised to see that 1000 of people having the same problem.

What a ### brand.

Our invoice no. FABBNR[protected]

DO THE BEST AS SOON AS POSSIBLE OR ELSE I WILL GO TO CONSUMER FORUM COURT

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arorasanya

from Visnagar, Gujarat

May 16, 2018

I own two Pure slow juicer of Pigeon. Recently i have found a part damaged in both the juicer.

Attached is the photograph for your reference with the picture of Model number.

Kindly help us with the replacement of the same.

Thanks & Regards
Sanya Gupta

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Syed gouse basha

from Hyderabad, Telangana

May 29, 2018

Dear Sir
I had purchased pigeon carbon two burner stove on 20/05/2018. I have complained service center on before 3 weeks ago to stove working is not good but nobody respond. Today morning gas stove explored. Only 1 day of gas stove. So what is your quality of gas stove. Kindly replace the stove at the earliest.

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R Raghavendra Rao

from Chennai, Tamil Nadu

Jun 18, 2018

I purchase Pigeon Smart Plus Zeus Brass 3 Burner Gas Stove against Invoice SVHR[protected], 1st Mar, 2018 from Pepperfry starting onward gas leakage smell coming, I give the complaint to Gas agency, they told that there was no leakage gas cylinder, Please check with Stove persons, I given complaint to Pepperfry

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Kalyankumarreddy Poreddy

from Thiruvananthapuram, Kerala

Jun 18, 2018

I tried my best to contact you but yet there is no response from customer care executive please call me back as thoroughly as possible otherwise I will take legal action

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Address: Ramanagara, Karnataka, 562112

Website: www.stovekraft.com/pigeon

Dear sir,

I have taken a pigeon induction cook top on[protected], after three months the glass got cracked then i have contacted to their customer care and they they referred me to visit the dealer shop where i have purchased, then i have visited the dealer shop simply they said we don't know anything you should contact to pigeon only, then after many calls to their customer care number, they said they will send their technician to my residence, this process started from 4th march 2018 till now they are not giving any solution, i am much frustrating after purchasing pigeon products there r is no service after sales

Kindly suggest me
Guru

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shankardba

from Chennai, Tamil Nadu

May 29, 2018

I had buy a Pigeon consta cool on march 25th. But water motor is not working and battery backup is not getting even 20 mins.

My complaint no : 959410.

Kindly resolve my issue ASAP.

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Address: Pathanamthitta, Kerala, 689548

I purchased a mixer grinder on[protected] from flipkart. When i use the mixer the motor gets very hot. I could not return since the return period is over. I called the customer care of pigeon but they did not took any action. It has a warranty period of one year. I called the customer care many times and they gave me many numbers to contact. But they took no action. Please do the required.

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Address: 600125

Website: www.stovekraft.com

I bought pigeon gas stove from amazon.in and start facing issues with burner after couple of months. I asked amazon.in to look into it but they ask to check with pigeon customer support. Customer care had recorded my complain with complain no. 874539 on 02-feb-2018 but till date there is no response from pigeon support team. Now they are not picking up my phone even...

Guys i advice everyone not to buy pigeon products as they are fraud company. They will sell their cheap products and cheat customers. Simply making money o[censored]s

Below i had attached email conversation with pigeon customer support team.

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Jun 06, 2018

Updated by DecentGamer Still No response from Pigeon.

Oct 17, 2018

Updated by DecentGamer Guys till date I didn't get any resolution from Pigeon they are true fraud

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I had purchase 3 burner gas stove from steel emporim Raipur chhatisgarh on nov 2016, from last six month the burner is not working properly. I have complained in toll free number on sep 2017 and they said the burner is in guaranty peroid and they send the company Engg. and he will also told us that the burner will be replace as it is in guaranty peroid and after some time when we cll him he told us that burner will be send by company I will temporary repair the same but till date the burner is not replaced and we are facing difficulty during cooking.

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Naved Zafar

from Gurgaon, Haryana

Apr 6, 2018

I buy this product in 2016, but unfortunately I opened yesterday, when I open the product the handle lid is broken and the warranty card in it. So I replace that handle lid if possible. Please

gas stove burner is not properly working - Comment #3061173 - Image #0

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Address: Visakhapatnam, Andhra Pradesh, 530040

Website: www.stovekraft.com/pigeon

It has been 6 months that i have taken new pigeon 3 burner glass top however from initial days i had complaint with one burner and i have called the service center guys to fix it up. They took around 3 months to fix it and later because of that glass broke on the stove due to heating of glass from leakage to fix this issue i had to spend around 1500 for new glass. Next within few days im facing same leakage issue.

Worst service quality, i have been facing same issue for 3 times.

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Address: Chennai, Tamil Nadu, 600015

I have bought pigeon glass top stove recently from online in the month of dec 17. When we started using it one the burner was we had issue with the knob which was very tight. Subsequently the other burners didn't burn properly. I have even raised the issue with stovekraft (Complaint number: 890191) on 17th feb. Two weeks over still i haven't got a response from them. Even when i tried calling the customer care they didn't give proper response. I didn't expect such a response from a reputed company.

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Address: Jagatsinghpur, Odisha, 754141

I have bought the induction stove online from amazon on 06.10.2017 with one year warranty. Since last 10 days the product is not working. Trying to reach the customer service team for repair of product under warranty. The response is worst and no support is being extended. They are forwarding some technician contact details and asking to talk to him directly for repair on chargeable basis
Please arrange to repair the product or replace the same immediately.

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s.v.narender

from Hyderabad, Telangana

Feb 26, 2018

We have purchased gilma electronic sure safe model no : WONDER 20 on 27/01/2011, now when i entered pass word & pressed start button lock is not responding, however the lock is working normally with emergency key ie electronic mode is not working.

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Address: Bilaspur, Chhattisgarh, 495001

I have purchased your pigeon stove model favourite - 2 burner black line lpg cooktop on 03.01.2018 from the day i am getting smell lpg gas licking but i have not find out the reason of gas liking from gas stove but today my lpg gas cylinder is empty i. E. Less then 15 days then i found that the lickage from the inside of your product then i contact to shopkeeper but your shop keeper radhey shyam steel dealer, gole bazar, bilaspur, cg. M. No.[protected] provide a technician (Mr. Rajesh, m. No.[protected]) for repairing the lickage but still continue linkage in burner pipe of the stove therefore request to you please replace the product at your end or arrange the same.

Name k. B. Mishra
M. No.[protected]

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Address: 500090

I had purchased a pigeon slow juicer where they guaranteed that they will provide home service whenever I got an issue. 4 months back I got an issue with strainer and I am continuously complaining them but the issue is not resolved yet and the manager in Hyderabad is giving false promises whenever I call he will say that the problem will be resolved in 1 week but four months have been passed still my problem is not resolved I have the call recordings of the calls I talked to manager and their customer care.People give false promise and just closed case without my notice and claiming that issue has been resolved.I am undergoing diet which requires juicing every day but with this juicer issue, i couldn't follow my diet which in turn spoiling my Health.I would request someone to take action on this pigeon company and get this resolved and customer service people are so rude and play a blame game.

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Vicky Upadhaya

from Delhi, Delhi

Mar 6, 2018

Sir i bought pressure cooker from amozon but its induction base affected after use.i many times complaints you but no response so pls resolve my problem pls

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Address: Pune, Maharashtra, 411006

Dear team,

I am abhijeet. P. Pardeshi from pune, maharashtra. Please make a note that there is a problem in the product that i had brought online from flipkart on[protected]. The details of product are mentioned below.

Product name:- pigeon ultra gas
Model name:- ultra
Burner:- 4
Model no:- 12464
Body material:- glass, stainless steel.

The problem in product is that there is leakage of gas from the burners. I have already registered the complain by making a call to the customer care.
Complain n. O:- 881650
The customer care executive gave me the n. O of the engineer and said me to contact the engineer. The engineer denied coming to solve the problem by saying that it is not possible for him to come today and he'll be coming on tuesday.
Name of engineer:- rahul sidha
Contact n. O (Given by customer care):- [protected].
Kindly make a note that my problem is solved asap

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Address: Alwar, Rajasthan, 301001

I purchased a 4 burners cooktop of pigeon from amazon on 25 oct 2016. This product is in under warranty. Bt this cooktop gives yellow flame. So utensil bottom is totally black. I complaint 2 times before but no positive results come. Now i request u to again for change my defective cooktop. I am so unhappy with your service. It technician come after one month from my complaint. So i request u to change my cooktop as soon as possible

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Dr. SUDEEP Goyal

from Noida, Uttar Pradesh

Jan 29, 2018

Sir I have purchased the pigeon induction plate by Amazon in Sep. 2017.having a warranty of one year. Now it is not functioning properly. Plz repair it or replace it as soon as possible.
Thanks
Contact no. [protected]

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Er Divyesh Gandhi

from Bhopal, Madhya Pradesh

Feb 26, 2018

I had tried to ignite pigeon gas stove but it is not working due to some technical fault.
It is purchashed from online Amazon.com. We have connection of Png pipeline from Gspc.

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Website: www.stovekraft.com

We hace purchased a gas stove of pigeon gas stove burner on 2nd october from flipkart. The stove is now leaking. Info below
1. Full name :nita verma
2. Contact number & alternate number [protected] & [protected]
3. Address & pin code 2/23, namner, agra 282001
4. Store name: purchased through flipkart (Invoice from raid international)
5. Bill number : ol-2728
6. Date of purchase: 27 sep 2017
7. Product :piegeon favourite gas stove 2 burner
8. Model number :piegeon favourite gas stove 2 burner - blackline

Please note we have registered complaint twice 1) complaint number - — 816175 2) complaint number - — 848105

Still issue not resolved can you send someone to replace the gas stove asap!!!

Regards
Ritika verma
Mobile [protected]

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Jan 07, 2018

Dineshkumaryadavcssda's response No any replay of mail

Jan 07, 2018

Dineshkumaryadavcssda's response Pigeon induction

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Dineshkumaryadavcssda

from Allahabad, Uttar Pradesh

Jan 12, 2018

I have buy a induction of 1800 Watt. It is damaged within 4 month and service is also bad, I'm calling on tollfree no but no response.

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M

mukulues

from Khed, Maharashtra

Jan 24, 2018

My induction pigeon is not working properly. It is still in warranty period. Its number is PG667IC. Please come and repair it.

address: 14/A, collectors colony, Near Fertilizer Township monorail, Chembur (East), Mumbai, Maharashtra 400074

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Address: Dhanbad, Jharkhand, 826001

Website: PIGEON

I had purchaed above gas stove from above shop keeper on 17.10.2017.

By using your product suddenly on 21.12.2017 my wife was coking at noon at the time gas stove nock (Off and on system) had opened and caught fire in gas stove.

I have returned my gas stove to shopkeeper popular crockeries bank more dhanbad on 21.12.2017 (In evening. I want to purchase another one or my cash should be returned immediately

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Dec 22, 2017

Updated by Ramswarup Sharma i had purchaed above gas stove from above Shop keeper on 17.10.2017.

By using your product suddenly on 21.12.2017 my wife was coking at noon at the time Gas stove Nock ( off and on system ) had opened and caught fire in gas stove .

I have returned my gas stove to shopkeeper Popular Crockeries Bank more Dhanbad on 21.12.2017 ( in evening . I want to purchase another one or my cash should be returned immediately

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Hi

This is to inform you that i have made a complain regarding my gas stove and the service request id is 839603. When the service is not provided on time i called to customer care and they misbehaved saying that they will not serve the request and cut the call.

Is this your work culture to misbehave your customer and not serve the request i ma sorry to say but i'll never ever go for your product and will never ask any body to go for your product.

Thanks

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Pigeon Appliances / Stovekraft Complaints & Reviews

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Pigeon Appliances / Stovekraft reviews & complaints page 34

pigeon three blade vegetable chopper

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pigeon handy chopper

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e0 error issue

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pigeon induction stove not working

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pigeon 4 burner glass stove issue

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pigeon gas stove 4 nob burn

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complaint pending from more than a month -no service after sales

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pigeon torrent plus mixer grinder

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customer care not responding and deny to repair the product within warranty period

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gas stove burner is not properly working

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continuous burner leakage

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4 burner glass top stove

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1800w induction stove not working. the same is under warranty and customer service is not responding

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complain for pigeon stove model favourite - 2 burner blackline lpg cooktop

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not providing after sales support and rude to customer

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engineer not responding on time.

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pigeon 4 burners cooktop

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gas stove leaking

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trioka gas stove 3 burner glass top

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customer care misbehaving when asked for service request

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