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Pigeon Appliances / Stovekraft Complaints & Reviews

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Updated: Oct 28, 2025

Complaints 738

Resolved

30

Unresolved

708

Bad 😕 It seems that Pigeon Appliances / Stovekraft has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Pigeon Appliances / Stovekraft reviews & complaints page 34

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Address: Bangalore, Karnataka, 560043

I bought a pigeon 4 burner glass stove which is still under warranty. I'm facing a lot of issues with 3 out of 4 burners where they get turned off automatically leaving leakage of gas. I have called their customer service multiple time but they still have not sent anybody for a fix. I don't think they are even interested in solving my complaints.

Following up multiple phone number that are available on websites but no response. Multiple false promises that they will send a customer service representative but none has even called us once.

Not very sure if it is even safe to continue with this stove. Will not recommend their products to anyone in the future. One of the worst companies and customer service

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R

Rhythm Bedi Mehra

from Delhi, Delhi

Apr 29, 2018

Bought the tetra gas stove with front glass from Amazon dated 4th dec 2017, no after service, don't buy this product

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Address: Ernakulam, Kerala, 682020

We have purchased pigeon 4 point gas stove from flipkart,
Today stove nob was burn and what the hell is this you people wanted to kill us.
Today I gone through reviews about gas stove and I was surprised to see that 1000 of people having the same problem.

What a ### brand.

Our invoice no. FABBNR[protected]

DO THE BEST AS SOON AS POSSIBLE OR ELSE I WILL GO TO CONSUMER FORUM COURT

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A

arorasanya

from Visnagar, Gujarat

May 16, 2018

I own two Pure slow juicer of Pigeon. Recently i have found a part damaged in both the juicer.

Attached is the photograph for your reference with the picture of Model number.

Kindly help us with the replacement of the same.

Thanks & Regards
Sanya Gupta

S

Syed gouse basha

from Hyderabad, Telangana

May 29, 2018

Dear Sir
I had purchased pigeon carbon two burner stove on 20/05/2018. I have complained service center on before 3 weeks ago to stove working is not good but nobody respond. Today morning gas stove explored. Only 1 day of gas stove. So what is your quality of gas stove. Kindly replace the stove at the earliest.

R

R Raghavendra Rao

from Chennai, Tamil Nadu

Jun 18, 2018

I purchase Pigeon Smart Plus Zeus Brass 3 Burner Gas Stove against Invoice SVHR[protected], 1st Mar, 2018 from Pepperfry starting onward gas leakage smell coming, I give the complaint to Gas agency, they told that there was no leakage gas cylinder, Please check with Stove persons, I given complaint to Pepperfry

K

Kalyankumarreddy Poreddy

from Thiruvananthapuram, Kerala

Jun 18, 2018

I tried my best to contact you but yet there is no response from customer care executive please call me back as thoroughly as possible otherwise I will take legal action

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Address: Ramanagara, Karnataka, 562112

Website: www.stovekraft.com/pigeon

Dear sir,

I have taken a pigeon induction cook top on[protected], after three months the glass got cracked then i have contacted to their customer care and they they referred me to visit the dealer shop where i have purchased, then i have visited the dealer shop simply they said we don't know anything you should contact to pigeon only, then after many calls to their customer care number, they said they will send their technician to my residence, this process started from 4th march 2018 till now they are not giving any solution, i am much frustrating after purchasing pigeon products there r is no service after sales

Kindly suggest me
Guru

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S

shankardba

from Chennai, Tamil Nadu

May 29, 2018

I had buy a Pigeon consta cool on march 25th. But water motor is not working and battery backup is not getting even 20 mins.

My complaint no : 959410.

Kindly resolve my issue ASAP.

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Address: Pathanamthitta, Kerala, 689548

I purchased a mixer grinder on[protected] from flipkart. When i use the mixer the motor gets very hot. I could not return since the return period is over. I called the customer care of pigeon but they did not took any action. It has a warranty period of one year. I called the customer care many times and they gave me many numbers to contact. But they took no action. Please do the required.

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Address: 600125

Website: www.stovekraft.com

I bought pigeon gas stove from amazon.in and start facing issues with burner after couple of months. I asked amazon.in to look into it but they ask to check with pigeon customer support. Customer care had recorded my complain with complain no. 874539 on 02-feb-2018 but till date there is no response from pigeon support team. Now they are not picking up my phone even...

Guys i advice everyone not to buy pigeon products as they are fraud company. They will sell their cheap products and cheat customers. Simply making money o[censored]s

Below i had attached email conversation with pigeon customer support team.

+1 photos

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Jun 06, 2018

Updated by DecentGamer Still No response from Pigeon.

Oct 17, 2018

Updated by DecentGamer Guys till date I didn't get any resolution from Pigeon they are true fraud

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I had purchase 3 burner gas stove from steel emporim Raipur chhatisgarh on nov 2016, from last six month the burner is not working properly. I have complained in toll free number on sep 2017 and they said the burner is in guaranty peroid and they send the company Engg. and he will also told us that the burner will be replace as it is in guaranty peroid and after some time when we cll him he told us that burner will be send by company I will temporary repair the same but till date the burner is not replaced and we are facing difficulty during cooking.

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N

Naved Zafar

from Gurgaon, Haryana

Apr 6, 2018

I buy this product in 2016, but unfortunately I opened yesterday, when I open the product the handle lid is broken and the warranty card in it. So I replace that handle lid if possible. Please

gas stove burner is not properly working - Comment #3061173 - Image #0

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Address: Visakhapatnam, Andhra Pradesh, 530040

Website: www.stovekraft.com/pigeon

It has been 6 months that i have taken new pigeon 3 burner glass top however from initial days i had complaint with one burner and i have called the service center guys to fix it up. They took around 3 months to fix it and later because of that glass broke on the stove due to heating of glass from leakage to fix this issue i had to spend around 1500 for new glass. Next within few days im facing same leakage issue.

Worst service quality, i have been facing same issue for 3 times.

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Address: Chennai, Tamil Nadu, 600015

I have bought pigeon glass top stove recently from online in the month of dec 17. When we started using it one the burner was we had issue with the knob which was very tight. Subsequently the other burners didn't burn properly. I have even raised the issue with stovekraft (Complaint number: 890191) on 17th feb. Two weeks over still i haven't got a response from them. Even when i tried calling the customer care they didn't give proper response. I didn't expect such a response from a reputed company.

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Address: Jagatsinghpur, Odisha, 754141

I have bought the induction stove online from amazon on 06.10.2017 with one year warranty. Since last 10 days the product is not working. Trying to reach the customer service team for repair of product under warranty. The response is worst and no support is being extended. They are forwarding some technician contact details and asking to talk to him directly for repair on chargeable basis
Please arrange to repair the product or replace the same immediately.

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S

s.v.narender

from Hyderabad, Telangana

Feb 26, 2018

We have purchased gilma electronic sure safe model no : WONDER 20 on 27/01/2011, now when i entered pass word & pressed start button lock is not responding, however the lock is working normally with emergency key ie electronic mode is not working.

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Address: Bilaspur, Chhattisgarh, 495001

I have purchased your pigeon stove model favourite - 2 burner black line lpg cooktop on 03.01.2018 from the day i am getting smell lpg gas licking but i have not find out the reason of gas liking from gas stove but today my lpg gas cylinder is empty i. E. Less then 15 days then i found that the lickage from the inside of your product then i contact to shopkeeper but your shop keeper radhey shyam steel dealer, gole bazar, bilaspur, cg. M. No.[protected] provide a technician (Mr. Rajesh, m. No.[protected]) for repairing the lickage but still continue linkage in burner pipe of the stove therefore request to you please replace the product at your end or arrange the same.

Name k. B. Mishra
M. No.[protected]

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Address: 500090

I had purchased a pigeon slow juicer where they guaranteed that they will provide home service whenever I got an issue. 4 months back I got an issue with strainer and I am continuously complaining them but the issue is not resolved yet and the manager in Hyderabad is giving false promises whenever I call he will say that the problem will be resolved in 1 week but four months have been passed still my problem is not resolved I have the call recordings of the calls I talked to manager and their customer care.People give false promise and just closed case without my notice and claiming that issue has been resolved.I am undergoing diet which requires juicing every day but with this juicer issue, i couldn't follow my diet which in turn spoiling my Health.I would request someone to take action on this pigeon company and get this resolved and customer service people are so rude and play a blame game.

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V

Vicky Upadhaya

from Delhi, Delhi

Mar 6, 2018

Sir i bought pressure cooker from amozon but its induction base affected after use.i many times complaints you but no response so pls resolve my problem pls

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Address: Pune, Maharashtra, 411006

Dear team,

I am abhijeet. P. Pardeshi from pune, maharashtra. Please make a note that there is a problem in the product that i had brought online from flipkart on[protected]. The details of product are mentioned below.

Product name:- pigeon ultra gas
Model name:- ultra
Burner:- 4
Model no:- 12464
Body material:- glass, stainless steel.

The problem in product is that there is leakage of gas from the burners. I have already registered the complain by making a call to the customer care.
Complain n. O:- 881650
The customer care executive gave me the n. O of the engineer and said me to contact the engineer. The engineer denied coming to solve the problem by saying that it is not possible for him to come today and he'll be coming on tuesday.
Name of engineer:- rahul sidha
Contact n. O (Given by customer care):- [protected].
Kindly make a note that my problem is solved asap

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Address: Alwar, Rajasthan, 301001

I purchased a 4 burners cooktop of pigeon from amazon on 25 oct 2016. This product is in under warranty. Bt this cooktop gives yellow flame. So utensil bottom is totally black. I complaint 2 times before but no positive results come. Now i request u to again for change my defective cooktop. I am so unhappy with your service. It technician come after one month from my complaint. So i request u to change my cooktop as soon as possible

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D

Dr. SUDEEP Goyal

from Noida, Uttar Pradesh

Jan 29, 2018

Sir I have purchased the pigeon induction plate by Amazon in Sep. 2017.having a warranty of one year. Now it is not functioning properly. Plz repair it or replace it as soon as possible.
Thanks
Contact no. [protected]

E

Er Divyesh Gandhi

from Bhopal, Madhya Pradesh

Feb 26, 2018

I had tried to ignite pigeon gas stove but it is not working due to some technical fault.
It is purchashed from online Amazon.com. We have connection of Png pipeline from Gspc.

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Website: www.stovekraft.com

We hace purchased a gas stove of pigeon gas stove burner on 2nd october from flipkart. The stove is now leaking. Info below
1. Full name :nita verma
2. Contact number & alternate number [protected] & [protected]
3. Address & pin code 2/23, namner, agra 282001
4. Store name: purchased through flipkart (Invoice from raid international)
5. Bill number : ol-2728
6. Date of purchase: 27 sep 2017
7. Product :piegeon favourite gas stove 2 burner
8. Model number :piegeon favourite gas stove 2 burner - blackline

Please note we have registered complaint twice 1) complaint number - — 816175 2) complaint number - — 848105

Still issue not resolved can you send someone to replace the gas stove asap!!!

Regards
Ritika verma
Mobile [protected]

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Jan 07, 2018

Dineshkumaryadavcssda's response No any replay of mail

Jan 07, 2018

Dineshkumaryadavcssda's response Pigeon induction

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D

Dineshkumaryadavcssda

from Allahabad, Uttar Pradesh

Jan 12, 2018

I have buy a induction of 1800 Watt. It is damaged within 4 month and service is also bad, I'm calling on tollfree no but no response.

M

mukulues

from Khed, Maharashtra

Jan 24, 2018

My induction pigeon is not working properly. It is still in warranty period. Its number is PG667IC. Please come and repair it.

address: 14/A, collectors colony, Near Fertilizer Township monorail, Chembur (East), Mumbai, Maharashtra 400074

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Address: Dhanbad, Jharkhand, 826001

Website: PIGEON

I had purchaed above gas stove from above shop keeper on 17.10.2017.

By using your product suddenly on 21.12.2017 my wife was coking at noon at the time gas stove nock (Off and on system) had opened and caught fire in gas stove.

I have returned my gas stove to shopkeeper popular crockeries bank more dhanbad on 21.12.2017 (In evening. I want to purchase another one or my cash should be returned immediately

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Dec 22, 2017

Updated by Ramswarup Sharma i had purchaed above gas stove from above Shop keeper on 17.10.2017.

By using your product suddenly on 21.12.2017 my wife was coking at noon at the time Gas stove Nock ( off and on system ) had opened and caught fire in gas stove .

I have returned my gas stove to shopkeeper Popular Crockeries Bank more Dhanbad on 21.12.2017 ( in evening . I want to purchase another one or my cash should be returned immediately

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Hi

This is to inform you that i have made a complain regarding my gas stove and the service request id is 839603. When the service is not provided on time i called to customer care and they misbehaved saying that they will not serve the request and cut the call.

Is this your work culture to misbehave your customer and not serve the request i ma sorry to say but i'll never ever go for your product and will never ask any body to go for your product.

Thanks

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Address: 712223

I've purchased a pigeon gusto 550 w juicer mixer grinder from
Flipkart. It has stopped working after 3 use. I'm getting no respond
From the toll free number which is given in your order receipt. As many a time i tried to reach to them the toll-free number is not responding moreover there is no other option available to reach them. My product is under its warranty period. If they do not respond to their customers then what is the use of that warranty??? I am very much upset! Please help as early as possible.

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V

Vijender Singh thakur

from Delhi, Delhi

Jan 3, 2018

Low flame coming from burner and also blackened the utensils

N

Neeraj Kumar Kaushik

from Noida, Uttar Pradesh

Jan 29, 2018

Dear sir,
I have purchased a induction stove last month after few days i have facing issue in it they are not in working condition plz do as services asap...
model no :- CRUISE
SAP 12303
DATE OF PURCHASED 25/12/2017
ADDRESS GRAND OMAXE SECTOR 93B NOIDA
pIN CODE 201303
CONTACT NO [protected]

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I purchased a piegon cooktop on 22.09.2017 whose invoice number is hyd[protected]. It is out of order and did not work now. So i request you to arrange to repair it. I also contact many times on customercare number but did not succeed. Thanks.
Jitender bhardwaj
M. No. [protected]
H. No. 849/31 gali no. 2 new court road ashok vihar sonipat 131001 haryana

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Dec 14, 2017

Updated by mrpbhardwaj I purchased a piegon cooktop on 22.09.2017 whose invoice number is HYD[protected]. It is out of order and did not work now. So I request you to arrange to repair it. I also contact many times on customercare number but did not succeed. Thanks.
Jitender bhardwaj
M. No. [protected]
H. No. 849/31 Gali No. 2 New Court Road Ashok Vihar Sonipat 131001 Haryana

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Address: Pathanamthitta, Kerala, 689582

I had purchased pigeon carbon two burner stove on 13/08/2017. I have complained service center on before 3 weeks ago to stove working is not good but nobody respond. Today morning gas stove explored. Only 3 months age of gas stove. So what is your quality of gas stove. Kindly replace the stove at the earliest.

Sanil
[protected]

+6 photos

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Dec 13, 2017

Updated by Saniljacobkurian I had purchased pigeon carbon glass top 2 burner stove on 13/08/2017.Before three weeks i have complained to service center gas stove burner working is not good .They did not respond this much time .Today morning gas stove explored .So kindly need to replace the gas stove at the earliest

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L

lalitcring

from Delhi, Delhi

Dec 21, 2017

Pigeon gas stove is dangerous product. It burst within 4 month of purchased. Also after complaint no one has come to repair/replace.

I have warranty card and bill as well.

So dont purchased this product it might be killed you.

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Address: 690525

I had purchased an induction cooktop on the 23rd of september 2017, at one of the department stores in vallikavu, near amrita university, as i work her, the name of the store is "margin-free supermarket", vallikavu. The problem i face a problem within this 3 months since one month, almost, the switch press buttons do not respond at all. I am unable to use it. It is very disappointing to see that brand new item is not working and i am facing lots of hardships. When i called up your toll-free number ending 6666, one mr ajit asked to call [protected], from which there is no response. May i have someone meeting me to fix the issue at the earliest? My number [protected] today's date 09/12/2017

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