Pigeon Appliances / Stovekraft Complaints & Reviews

Dear team,

I placed an order for pigeon 3 burner glass top gas stove favourite from snapdeal on 01/dec/2015.
It says a warranty for 2 years.
But when i call the customer care department of pigeon they don't response and don't care about.
Request you guys to look into the matter as i am really frustrated, the gas stove leaks which can result in a disaster, apart from this i need to change the cylinder every...

I have purchased and Induction Cooktop from Pepperfry website and it is having issue after 3 months. I have been tracing the Service representative Mr Rajesh on [protected], sometimes he says that he is out of Ranchi, sometimes he say he is on leave, today when i called him then he says that the parts is not available with him it is in the transport. He needs SPV number then only the parts will be received for that he says that please call...

, 4 months back believing Pigeon Products to be reliable and durable, i bought Pigeon glass top 2 burner stove.
Now i feel so disappointed to have bought this product as it blasted while cooking and the glass scattered all around the kitchen. Gods grace nobody was around else it would have injured badly.
I'm so surprised and devastated that a company of such reputation can sell such a life threatning product....

I bought a pigeon glass top 3 burner gas stove for big bazar, boisar on 05/06/2016. After one month itself the supporting frame over burner for placing the vessel got rusted. Now it is in bad condition as shown in the picture.
The product is in warranty period, i approached the shop they are also not ready to replace the same.

The product sr. No. 3sl[protected]...

I bought this stove through snapdeal on 15 November 2015. It's under warranty currently. One of my burner is not working. And I am not able to identify the fault. The burner is welded to the glasstop so I cannot take it up also. I am using a gas pipeline connection and it is not possible for me to detach it from this stove and use another. Currently I am preparing food on single burner. I also called the customer care number but it is in...

I had purchased an pigeon induction cooktop in the month of jan 2016 from snapdeal.com. The order date is 7 jan 2016, invoice no is s21ce7/15-16/38727 & the order id is [protected]. Last week there appeared a crack on the top of the induction and the product is under manufacturers warranty for 12 months from the date of purchase. After this i tried contacting the customer care, the customer service executive gave me 3 contact numbers [protected],...

Hai i am rohini from vijayawada.I buy a pigeon electrical induction stove from ask me bazar that order number ab11036282p3694537 trough aramex courier service i received on 31.03.2016.

We received that goods in not working condition.
I request you to change the product.Pl help me.

My email id : gummalla.[protected]@yahoo.com
Contact number : [protected]

For your reference pl find the below...

I was purchased from PAYTM, a rapid cute pigeon's induction but after 4-5 months its get stop working. Paytm Care says they are responsible till 15 days of delivery. Now what I should do....

Hi Sir,

I got one LPG gas stove for Rs 4800 less than 10 months ago and gave complaint to them that it is not working . After that they gave one contact point name is Sree Nagesh ( Mob # [protected]), this person never picks up the call and when he picks up always gave me some idiotic answers and service person did not come yet even after 8 days of complaint .

When i called the customer toll free they put me...

I purchased a 2 burner gas stove on 31st October from Big Bazaar. When my mother started using it, she found that gas was leaking from its knobs. We called Pigeons at there toll free number[protected] and filed a complained against the product (Complaint number - 446997), but even after more than 15 days no one even cared to call us or come to check the burner. We tried the toll free number again, they provided me with the phone number...

Service problem
I have a pigeon Electric Chopper purchase in November 2014 from Jamshedpur, I left that state and staying in Rudrapur Uttrakahnd, My chopper is not working due to some problem in their machinery, i contact to customer care they gives the detail of customer service center of Haldwani, i contact to him and give my product to him, After 15 days the he call me and says the parts which is required is not available so you...

Dear Sir/Madam,
On date 16 june'2015 back I bought a LPG gas chulha of pigeon brand whose manufactuuring company is Stovekraft Pvt. Ltd. after installing with New Kit my Wife and mother felt gas smell which is coming continuously and after checking everything they found that this is because of New chulha so i also cheked and make compliant to cusomer care for same as I was informed by seller that i have 2 years warranty. but...

Hi, I bought a Pigeon gas stove 4 burner blackline cooktop (13th Sept 2013), and it was a faulty piece with a gas leak in all 4 valves of the cooktop. It has a 2 year warranty. I called the customer center, on[protected], and registered a complaint first in Oct, then in December then again in March 2014, and till date the problem is not solved. The gas stove has a 2 year warranty but Pigeon is not ready to replace the the stove. A...

I purchased Pigeon Induction for Rs 1700. After using it for 15 days it suddenly stopped working. I sent it for service as it is in warranty for 1 year. After 15 days i got my induction back through vendor and when i opened it and checked, it was working fine but the side panel was broken. My appliance i sent in 1 piece before service and i get it broken in return. I asked them to either change the broken panel or give me the new device....

This Complaint is regarding Gilma Stove which we have taken in 18 months ago. We suddenly found a big Blast on Stove, when cooking is in progress on stove, my Parent just came out of kitchen, or else all the glasses of stove might have pierced into the body. The situation is such a dangerous, it seems like a terrorist blast, all pieces of that top glass spreaded all over the kitchen and hall. Fortunately we were just out of big danger if...

Hello, I had a Pigeon brand(Stove Kraft) Induction Cooktop which went dead within two days o[censored]sing it. Since then I am following up with them.. The call center does not register the complaint and say they can only take enquiries. The local service center says they are closed and provided me the technician number. Called the technician and he says they dont have service center and he will visit onsite.. Since last one month everyday...

Poor guality steel guage, base material for burners not of Brass, and the supply lines for gas to the burners are of a poor guality with streaks of corrosions on the surface area and the smell of leakage of gas at times when not in use. Burners light up with an explosive sound sometimes posing a threat of a potential gas explosion or a fire hazard. Burner rings of cheap steel , rusted and flakes of rust peeling when stove in use.
Replacement...

Hi,

I have bought a Mixer and Grinder of pigeon appliances pvt ltd india, two weeks ago. Within one week the body of product got crack at the bottom.
I asked to the Seller for writing a complaint, but he told me that Pigeon is not good in providing service and Company never serve warranty period as well. And he told me to leave my Mixer and Grinder to his shop and suggest that when ever company person will come , he...

I had ordered for a flask from Pigeon store on 13th September 2011 using Pigeon Appliances Online (www.pigeonestore.com).

The transaction was successful and the payment of Rs.229 was made online. The details provided by the site on email are as follows:

Order No : OS269
Order Date : 13-Sep-2011

Payment Information

Online Payment
Transaction : Success
Transaction...

Dear Sir,

Reference below mail, i have not had any response from your end till date. and i'm not to contact you on the telephone numbers provided on the warranty card nor through the contacts on your website.

This is to inform you that i would be referring this matter with the consumer court for further necessary action in addressing our grievenaces.

Thanking you,
Murali M.K.br...