Pizza Hut India Complaints & Reviews

I ordered cheese garlic bread worth rs159 but rather got an ordinary garlic bread stix worth rs99...i feel cheated and there is no response from the conpany nor zomato ...i want my problem to be resolved...

I have paid ₹628.96 through Pizza Hut mobile app via paytm, Amount is debited from by account and transaction is sucessfull but I haven't received any order in app. As I am in Pizza hut I spoke to manager reg. Issue he suggested me to contact customer care. I spoke to customer care and demanded refund and a conformation mail Or complaint request ID reg. Complaine but Pizza hut team refused to provide those details and blindly assuring me...

Very poor services at Pizza Hut Puné camp branch . We have been waiting for more than 45 mins but no one attended to us . Inspite of telling the staff several times no one even came to clean the table. Finally when I raised my voice and placed order still the response was very shabby . We asked for water bottle while we were waiting but still no one responded for nearly 10 mins . When the bottle came no glasses came along with we requested...

Do we pay for a bread and some vegetables?? I had ordered
One tandoori paneer personal san francisco and one Veggie supreme personal.
One being signature and another being your supreme pizza, does it count for no cheese on the base as a reward to the customer? Had to throw away the pizza it was so horrible in taste. The crust was not properly cooked, it was horrible. I had also ordered a tear and share garlic bread, in description...

My name is Sree Nair. I am staying in Ulwe, Navi Mumbai, Maharashtra. 11th of April, 2022 I ordered a pizza through Pizza Hut app. The amount 376 deducted from my bank account but the order not placed. Within 30 minutes I called the customer care and they told me within a few days the money will revert back to my account. Nothing happened. Since then I have complained to customer care 9 times. I have not yet received my money back except...

Hello, All the order Details are below.
My food order was wrong and it was compromised in quality.
The two Pizzas I ordered
1)Double Cheese 2)Farmers Pick
with both Stuffed Crust - Cheese Maxx.
The dough on both Pizzas was undercooked especially the crust on the edge was extremely doughy. Even tho it was I paid for Stuffed Crust - Cheese Maxx. There was just not enough cheese on both pizzas, Even the...

Hello
Mai yamuna vihar pizza hut mai[protected] ko raat 10:40 pe gaya or order dene laga
Tabhi staff ne clear mna krdia apka order nahi liya jayega ap jaa sakte h
Ye kya trika hua jb store open h to aap order kyo nahi lenge...

I received my order after 1 hour inspite of the prime location I am staying at kandivali west new link road, my guests and family members didt touch the pizza as it was not hot n fresh at all. My full bill amount got wasted. Ordered 2 pizas with cold drinks and all have to thrown to dustbin. Delivery call me after 30 minutes of ordering piza and gave me excuse that not able to find the adress, simply how come? the tower I am living in, is...

The store at Shaikpet is dirty place with loads of mosquito and a/c not working store incharge Mr.Navin is not capable of handling store issues, for everything he is insisting us to complain and slove the issue, use less not going to visit again...

Very disappointed.. not the first time but ur services have gone pathetic..
Every time delayed service. Mother’s Day was completely ruined because my order was 1.5 hrs delayed so finally I cancelled the order.
Even samiksha from back end had pathetic response...

Visited pizza hut at karkhana secunderabad. The service here is so hopeless and they have no time or courtesy to explain the items which go into the pizza. They seem to be busy when I was the only customer at the outlet. The manager Madhuri seems to be having a bad day which I had to face her brunt of her bad day. She needs training and counseling. My order no is 633586 T and 643586 T....

I Dr Manisha Bidaye ordered Piza from online Piza on 8th May 2022 at 9.45 Pm, the delivery time shown on mail and message was 10 .14 pm .
Order No 15819200.
In spite of calling 3 times from 10 .15 pm till 11.10 pm I did not received my delivery till 11.10 pm I canceled my order on email at 11.10 pm . My amt Rs 345 is still not received back in my account kindly refund my money at the earliest. Customer care no not available...

Order no 18229862
Schdeuled delivery time at the time of order 21.51 hrs
Actual delivery time 22.20 hrs
Date of incident 8th may 22

This was not a good experience
Half cooked pizza delivered half an hour late.
Moreover the delivery person was rude enough to spoil the mood....

Order no.18065518 pizza ordered cash paid online pizza not delivered and money not refunded. refused to deliver at the last moment. but order accepted money was paid online instructions sent that order would be deliverd in 30 monutes while we were waiting after 27 miutes we received a call order cannot be deliverd and money will be refunded as per compnay norms....

Respected Sir/Maam
I ordered pizza from pizza hut app and bill value of rs 875 our 1 veggie feast pizza was burnt and had burnt veggies and it was pathetic we didn't expect this kind of service we request you a refund or a new pizza....

On 01.05.2022 I placed an order from Pizza Hut with Order ID [protected] through Zomato. I have not received my complete order. In this order, I paid for Jalapeno Poppers & Garlic Bread stix While I have only received Garlic Bread stix even though that was also not complete order. So many times I called and chat with the Zomato team as well as the Pizza Hut team for my refund. But they are not providing my refund for that order for which I...

Regarding the order placed on 6May2022.
My registered no : [protected]

I have placed my order from pizza hut app, it was to be delivered to me at 8:55 Pm, but it was not delivered to me, while on the app it showed me delivered. After 5 mins i got a call from a man enquiring about the address where the order has to be delivered. I asked about his location, and he informed me that he was at the restaurant itself. I received...

Order no. 11226837

Ordered online for wednesday offer making debit card payment. Received msg stating "your order will be delivered shortly". I was under impression that someone will call for delivery. When it' was more than half an hour, i called them n was informed them that it is pick up and will take another half an hour for delivery. I asked them to cancel the order and refund my money back. They confirmed me of cancelling...

Thanks for charging 25 Rs as packaging charges for carton box and carry bag and your service is below par level.
I would like to file a complaint in District Consumer court as i have given enough time to respond but you didn't given any response. We will meet soon.

Rest details :
https://twitter.com/RAMAKRISHNAGP90/status/[protected]...

- date of incident :[protected], around 4:45 PM IST
- I was trying to order the pizza from pizza hut app. I added the pizzas to the cart, proceed to the payment step using UPI method (GPay), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty.
- The disadvantage using the pizza hut app, is there is no option to lodge a complaint when an issue occurred....