Pizza Hut India Complaints & Reviews

Had placed an order on pizza hut app, on 14th June, using Paytm wallet and an amount of 1257 was debited from my account to the sapphire foods, i have attached the copy of the transaction and proof below, and confirmation from Paytm of the payment, but according to pizza hut, the order was not yet received.
I need my money back, i will go to the customer court if I have too, very poor customer care service bas well...

Sir ordered pizza from pizza Hut @7:54 pm and it shows delivered on website at 8:15 pm which was not actually delivered. It was delivered at 8:30 pm and it was misleading...

Hi,

I had ordered for pizza from your store on 24th May 2022 by Paytm no [protected] amounting to Rs 718. For some reason the money was debited but still didnt reflect at your end and I was forced to pay cash (Rs 718)to recieve the order on the same day i.e. 24th May. I was then told by your customers service that the wrongly debited money will be credited back to my bank account via paytm by 30th May 2022.
I have been...

I had ordered for pizza from your store on 24th May 2022 by Paytm no [protected] amounting to Rs 718. For some reason the money was debited but still didnt reflect at your end and I was forced to pay cash (Rs 718)to recieve the order on the same day i.e. 24th May. I was then told by your customers service that the wrongly debited money will be credited back to my bank account via paytm by 30th May 2022.
I have been repeatedly following...

Dear
Your customer executive refuse to delivery .last time same location delivered order.but now he say not delivery allow in public place and not delivered within 1 km...so this is tottaly disappointed me and i am regular customer
This is unacceptable and customer care shavindera way of talking at last is like...

We ordered pizza #11311970 from pizza hut patiala through COD . They took full amount but not gave cheese dip. On calling back, he said it was not in store, on insisting for refund, he said he ll talk to manager .
But he neither called nor refunded nor taking any call now...

Order no. 19866909.
Pizza hut people contacted and informed that owing to maintenance work they cannot deliver the order
Kindly refund the amount ASAP...

We were traveling since morning to reach Chennai and further on settling we were damn hungry. Without giving a thought we ordered from pizza hut but after a long wait we finally recieved it. further to our shock we were left with no exitement for pizza hut pizza as it was made for animal consumption not human. Ur was five times thick layered and cheese chil was frozen. Such a bad experience...

Very bad in taste, oily and smelly also...

I went to Pizza hut store on 4-Jun-2022 at Crossing Republik, Ghaziabad, UP, India. I ordered and purchased Box of 4 veg pizza from the store itself. They charged me INR 466/- (excluding tax). However, when I checked online, the price of Box of 4 veg pizza is showing INR 435/-.
Later, I called upon Pizza hut customer care and the executive told me that he will arrange for a call back from technical person within 5-10 minutes. However,...

I placed an order no.15712876 today from Pizza Hut app, after 30 mins I receive a call stating that we do not have delivery partners so we are cancelling your request.

I asked the person her name to which she did not response instead told me if you want the order that much do a take away from the store.

I asked her for a complaint id where I can raise my concern to which she replied I will call you back in 5...

Hi team,

I ordered pizza from pizza hut site on 2-jun-2022 at 8:49 pm in agra of worth rs 493.50
Snapshots are attached.

Money got deducted from my account which i paid through phonepay.

I tried to call pizza Hut customer care no. But my calls didn't get forwarded to support person.

Kindly help me here....

Hi,
I would like to raise a complaint against Pizza Hut Orion uptown mall old madras road Bangalore. They have charged 50 rs for drinking water bottle. They don’t even provide a glass of water and when requested for a glass of water for my 5 year old daughter they gave me the water bottle of 1 litre which costed 50rs. How can someone charge this much amount for drinking water which should be just 20 rs otherwise? Also, they should...

I payed for my order for hut treat box 4 San Francisco style my transaction I'd is[protected] I payed it through Google pay after some minutes I got a message saying that your order cannot be delivered and it was not even reflecting on my account of pizza hut app it was debited from my bank account...

Date of the Incident - 22-May-2022
Consumer Name - anil ks
ordered pizza from pizzahut website on 22May2022, payment was also made online thru' paytm and that order was cancelled. called the pizzahut twice and they say still the refund request has not been raised....

I have had meal for 2 of 249- 2 personal pizza+ cold drinks at dt City centre Mall shop no 1& 101 MG road

The same order I have ordered at cyber hub phase 3 Gurgaon and they are refusing to offer me cold drinks with pizza.

The descripency in order is irritating me, can you make this clear....

On 25 May 2022 I placed an order online at pizzahut. I paid via UPI Payment through icicibank. Rs 874.66 got debited from my account but order was cancelled. I got following message from my bank :

Dear Customer, Your transaction of Rs 874.66 from ICICI Bank was successfully credited to the beneficiary Pizza Hut account XXXXXXXXX1465 on 25/05/2022 20:08:20 with RRN[protected]. In case the beneficiary has not received the amount,...

Hi,

I'm in Pizza Hut Sector 15, Chandigarh.

Pizza Hut sitting place very dirty in pathetic condition.

Will not recommend anybody to visit pizza hut.

Regards
Nitin
[protected]...

I am ordering an order of ruppes 643.5 pizza hut app amount was debited from my account to pizza hut but order not placed please give me my money back...

I placed order of 298.20 rs on pizza hut site by phone pe, but order not placed nd money deducted
I always face dis issue when order placed on pizza hut site...