Pizza Hut India Complaints & Reviews

- date of incident :[protected], around 4:45 PM IST
- I was trying to order the pizza from pizza hut app. I added the pizzas to the cart, proceed to the payment step using UPI method (GPay), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty.
- The disadvantage using the pizza hut app, is there is no option to lodge a complaint when an issue occurred....

Order number 1194204 was canceled and Pizza Hut is not showing any method or intent to refund the canceled order.

Their total system is a time waste. Every time I called their representative put the call on hold and doesn't reply.

The store will ask for time every time.

Do not order Pizza online from Pizz Hut ....

We ordered single chicken sausage delight medium pizza and a cup of pepsi. We made the payment vide Phone Pe but the guy at the counter did not provide us with a receipt/bill. We asked for the same but he was unable to provide us with the bill. Therefore would like to request you to kindly provide us with a copy of the bill for order id : [protected] dtd 1st May 2022 so that we can cross check the list of items that has been charged on the...

Very very very disgusting pizza i ever tasted in My Life. Pizza was so bad that I can't even tell you there was nothing in the name of cheese and when I told the manager he also didn't say anything All my money was spent on your useless pizza. You should get the pizza quality checked once in Aligarh, then it will be good for you too. Otherwise it doesn't matter anyway Domino's is here for us...

Today we went to pizza hut to eat some pizza. then suddenly by seeing "spicy baked chicken wings" we thought of buying too, we ordered also... But for this "Five Start Chicken " is better. they gave fingers like 4 pieces and charged 250... really doesn't make people fool like this... In image it will make us feel that it is worth, but it is ... don't cheat anyone like... at least you people should have some ethics. this is really nonsense....

I have purchased one tandoori panner pizza along with pepsi bottle at
Pizza Hut outlet in Foodcourt, located left hand side, Mathura, Uttar Pradesh. I have noticed that pepsi price was higher than usual. They charged me rs.60 for 500 ml (As per attached invoice no. : FC[protected] dated 11th Apr 2022 time 3.13. Pm), when i checked the bottled i got shocked by seeing the mrp on bottle which was mention 60 rs. (As per attached bottle...

Cold food delivery by pizza hut and also no ketchup no chiili flex and oregano
Very bad and not complete food delivery by pizza hut...

I have ordered a pizza from pizza hut karol bagh outlet. I ordered it from swiggy (order id[protected]. (3rd of April my order date)
The pizza that I ordered was a VEGGIE TANDOORI WITH STUFFED CRUST -CHEESE MAX.
The pizza that I received was something else. I will attach the photographs of that pizza along with this email.
I want you to look at the photos and I need you to tell me whether it was eatable or not. br...

I Rammik Sharma resident of House No 517 Sector 80 SAS Nagar Mohali Punjab 140308 ordered Pizza on line vide order No 17126926 on dated 10/04/2022 at around 8.30 PM
At 9.00 PM I received a call from Phase 10 Mohali outlet regarding not to deliver order due to territory issue
That was very surprised for me because Phase 10 outlet is hardly 3-4 KM away from my residence
Very disappointed
Request you to kindly...

Today I happened to visit pizzahut. My daughter asked me to buy water bottle also. But the amount charged by pizza hut for water bottle owned by peopsico company is double the cost that is sold outside Both pizza hut and PepsiCo are cheating people in the name of business. I will never ever go to pizza hut or buy any PepsiCo product....

I have ordered a pizza from pizza hut karol bagh outlet. I ordered it from swiggy (order id[protected].
The pizza that I ordered was a VEGGIE TANDOORI WITH STUFFED CRUST -CHEESE MAX.
The pizza that I received was something else. I will attach the photographs of that pizza along with this email.
I want you to look at the photos and I need you to tell me whether it was eatable or not.
the second thing that...

I have ordered a pizza from pizza hut karol bagh outlet. I ordered it from swiggy (order id[protected].
The pizza that I ordered was a VEGGIE TANDOORI WITH STUFFED CRUST -CHEESE MAX.
The pizza that I received was something else. I will attach the photographs of that pizza along with this email.
I want you to look at the photos and I need you to tell me whether it was eatable or not.
the second thing that...

Pizza was delivered late without sizzling and sauce. Order number #16011867...

Stale food
had ordered a simple garlic bread
- the cheese was stale
- the onions were stale as well
the bread was worst the quality over all was NOT GOOD
This led to my mother being admitted to the hospital in ICU
IS THIS A JOKE TO THE ONES MAKING THE FOOD?
someone is literally going to the hospital?? and you can’t even make or prepare fresh food for which we’re paying bucks???!...

I have ordered from Zomato and bill has not been provided by pizzahut...

I ordered pizzas on 18.3.22 and paid thru PAYTM RS.804.30 but neither pizzas delivered nor money refunded till now.order nr is
[protected]dd64-4b72-9c21-a68f5f3be-1dc
Need money refunded immdtly....

I had ordered a pizza on 31st December 2021 evening around 6pm. Had paid online Rupees 266₹ but had to cancel it due to error in delivery address.
My order number[protected]

I got a call from them that I will be getting a full refund within a week. I waited and contacted them again. Then I was told to wait for 15 days due to Covid related delays. No response for a month. When I called customer care in February, I...

I made payment via card and they deducted money twice saying that the first transaction was unsuccessful...

Pizza hut takes more then a month to initiate a refund.I am tired of contacting and till now my issue is not solved yet will i ever get my money back? This is very sad that the company doesnot value their customer...

They refuse to take order at 10.50 pm.

Even though we were having pizza they closed all aircondition and no fans.
Rude staff
Refused to give cold drink also at 10.50 pm
Poor
Very bad😡...