Submit a Complaint
Claimed

Pizza Hut India Complaints & Reviews

www.pizzahut.co.in
1.7
Updated: Mar 30, 2026
Complaints 2724
Resolved
779
Unresolved
1945
So far, so good. Pizza Hut India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Pizza Hut India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Pizza Hut India

Having problems with Pizza Hut India?

File a complaint and get it resolved by Pizza Hut India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Pizza Hut India

Pizza Hut India reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MrunalOvhal
from Panvel, Maharashtra
Jul 31, 2022
Resolved
Report
Copy
Resolved

Address: Pizza Hut Mumbai - Kamothe Hut, Pizza Hut ShopNo.8 and 9, Tharwani Residency, Sion -PanvelExpy, Mumbai, Maharashtra, 410206, 18002022022

My Order No[protected]
Order Date - 31/07/2022
Order time - 09:08pm
Payment - Paid online via Paytm
Delivery boy was out for the delivery and was not able to find the address and he said he tried calling me but I didn't received any call from him and it was clear that he was lying. When I called him after 1 hr, he said he returned the order to the store.
And now I didn't received my order and I have already paid for the food.

Details of the delivery boy and order has been attached
Sep 5, 2022
Complaint marked as Resolved 
Pizza Hut India customer support has been notified about the posted complaint.
Jul 31, 2022
Updated by MrunalOvhal I even tried calling to their support and the support person told me that the store would call me, however I didn't received any call
Verified Support
Aug 01, 2022
Pizza Hut India Customer Care's response Dear Mrunal Ovhal,

We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

Link: https://fb.com/msg/pizzahutindia

Regards,
Team Pizza Hut
View replies
Can Pizza Hut India take further action, as all I have being doing is sharing the details, I shared on twitter and Facebook.
Reply
Pizza Hut India Customer Care's response, Aug 2, 2022
Verified Support
Dear Mrunal Ovhal,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Pizza Hut
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bhooshan tiwari
    from Pune, Maharashtra
    Jul 31, 2022
    Resolved
    Report
    Copy
    Resolved

    Amount debited from the account but order not placed.
    After the deduction of money i got a message from Pizza hut.

    Dear Customer, something went wrong & we're unable to fulfil your Pizza Hut order 13519158. Deducted amount will be refunded. Please try again or call @ [protected].

    And they are given help line no for any query and help but no use of that number.

    Order No : 13519158
    Sep 2, 2022
    Complaint marked as Resolved 
    Pizza Hut India customer support has been notified about the posted complaint.
    Verified Support
    Aug 01, 2022
    Pizza Hut India Customer Care's response     Dear Bhooshan Tiwari,

    We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

    Link: https://fb.com/msg/pizzahutindia

    Regards,
    Team Pizza Hut
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mangesh Satam
      from Mumbai, Maharashtra
      Jul 31, 2022
      Resolved
      Report
      Copy
      Resolved

      Today I placed the order for pizza's at 12.30 pm but after 5 mins i received the call from Store manager that she won't able to deliver the order as it is out of location and many reasons which are not satisfactory and lastly she told me it is beyond 3 km but my location is about less than 1 km and very rudely she told me that I will get order at 1.30 pm means about 50 mins and I feel that this is a harrrasment to customer so look into matter
      Sep 3, 2022
      Complaint marked as Resolved 
      Pizza Hut India customer support has been notified about the posted complaint.
      Verified Support
      Aug 01, 2022
      Pizza Hut India Customer Care's response       Dear Mangesh Satam,

      We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

      Link: https://fb.com/msg/pizzahutindia

      Regards,
      Team Pizza Hut
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ram2021
        Jul 30, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: 12th Floor, Tower D, Global Business Park, Gurugram 122002, Haryana, India
        Website: www.pizzahut.co.in

        Ordered pizza and cornetto icecream cone on official website of Pizza hut on 28th July 2022 at 5:24 pm and made payment through Paytm UPI. I wish to request you to issue my Full refund of Rs. 540.96 paid during placing the order for pizza hut. when I received a message from the bank, my money has been deducted the official website of pizza hut showed that ( your payment has been declined as the order is invalid. To Pay Successfully try initiating the payment again from marchant checkout ) so my The order has not been placed. And for no reason Rs. 540.96 money has been deducted from my bank account.
        I have emailed Pizza hut company asking for refund along with proofs but they have not given any reply to my email.

        Please issue my full refund immediately.

        Please find following
        attach file and transaction details :
        Aug 1, 2022
        Complaint marked as Resolved 
        Pizza Hut India customer support has been notified about the posted complaint.
        Aug 01, 2022
        Updated by Ram2021         I am very thankful to...
        honorable,
        [ Consumer Complaints. in Team. ]
        Thanks to your help I got my full refund. You are doing a great job...👍
        I can't even express my gratitude to you.
        I will be forever indebted to you. And in the same way may good 👌 work be done by you in the future. And whoever my Indian citizen is in trouble may their trouble be removed from your hands.
        🙏...thank you...🙏
        Verified Support
        Aug 01, 2022
        Pizza Hut India Customer Care's response         Dear Ram,

        We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

        Link: https://fb.com/msg/pizzahutindia

        Regards,
        Team Pizza Hut
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ram2021
          Jul 30, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: 12th Floor, Tower D, Global Business Park, Gurugram 122002, Haryana, India

          I ordered pizza and cornetto icecream cone on official website of Pizza hut on 28th July 2022 at 5:24 pm and made payment through Paytm UPI. I wish to request you to issue my Full refund of Rs. 540.96 paid during placing the order for pizza hut. when I received a message from the bank, my money has been deducted the official website of pizza hut showed that ( your payment has been declined as the order is invalid. To Pay Successfully try initiating the payment again from marchant checkout ) so my The order has not been placed. And for no reason Rs. 540.96 money has been deducted from my bank account.
          I have emailed Pizza hut company asking for refund along with proofs but they have not given any reply to my email.

          Please issue my full refund immediately.

          Please find following
          attach file and transaction details :
          Aug 1, 2022
          Complaint marked as Resolved 
          Pizza Hut India customer support has been notified about the posted complaint.
          Aug 01, 2022
          Updated by Ram2021           I am very thankful to...
          honorable,
          [ Consumer Complaints. in Team. ]
          Thanks to your help I got my full refund. You are doing a great job...👍
          I can't even express my gratitude to you.
          I will be forever indebted to you. And in the same way may good 👌 work be done by you in the future. And whoever my Indian citizen is in trouble may their trouble be removed from your hands.
          🙏...thank you...🙏
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nirzar Shah
            Jul 29, 2022
            Resolved
            Report
            Copy
            Resolved

            I tried ordering through the app and had paid through upi but the order had not placed. There isnt even a place for customer complaints at all on the app. I lost my money and didn't even get the food for it. Truly disappointed.
            Sep 6, 2022
            Complaint marked as Resolved 
            Pizza Hut India customer support has been notified about the posted complaint.
            Verified Support
            Aug 01, 2022
            Pizza Hut India Customer Care's response             Dear Nirzar Shah,

            We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

            Link: https://fb.com/msg/pizzahutindia

            Regards,
            Team Pizza Hut
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Megha_
              from Trivandrum, Kerala
              Jul 28, 2022
              Resolved
              Report
              Copy
              Resolved

              I tried ordering a pizza from pizza hut app on 28/07/2022 and made the payment via Google pay at 6.58 pm. The money got deducted from my bank and the page got redirected back to pizza hut app but the order was not placed. I waited for five minutes but still the order didn't go through. I again made the payment at 7.08 pm and then the order for placed. (Order #[protected]. Kindly take necessary steps to refund the amount of INR 251/- that was deducted from my bank account.
              Sep 2, 2022
              Complaint marked as Resolved 
              Pizza Hut India customer support has been notified about the posted complaint.
              Verified Support
              Jul 30, 2022
              Pizza Hut India Customer Care's response               Dear Megha,

              We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

              Link: https://fb.com/msg/pizzahutindia

              Regards,
              Team Pizza Hut
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Praveen Kumar03
                from Ranchi, Jharkhand
                Jul 26, 2022
                Report
                Copy

                Address: Shop No 12, Ground Floor, Hormah Tower Old HB Rd, Siromtoli Chowk, Hazaribagh, Rd, Ranchi, Jharkhand 834001

                Sir,
                I had dine in -in pizzhut (address below)
                On 25th june 2022. I have taken pizza for 321 rs and paid via upi(scan) my transaction was successful but they told me timed out. They told me to wait 20 days but even It is passed 1 month but not got my money back. My bank told me that transaction is successful from their side. Resolve it quickly. I am attaching some required details.
                Pizza Hut India customer support has been notified about the posted complaint.
                Verified Support
                Jul 27, 2022
                Pizza Hut India Customer Care's response                 Dear Praveen,

                We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                Link: https://fb.com/msg/pizzahutindia

                Regards,
                Team Pizza Hut
                Jul 28, 2022
                Updated by Praveen Kumar03                 Thank You for your speedy response from this portal. I have received the payment in my account after that. Now no issue.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  [email protected]
                  from delhi, Delhi
                  Jul 26, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 5/9 anand parbat

                  Yesterday on 26th july i visited to pizza hut punjabi bagh. here i askesd service provider that i had two e vouchers of pizza hut of rs 250 each. I got this vouchers by redeeming my SBI Credit card points. These vouchers delivered on 23rd july. He asked vouchers nos and entered into mobile app in his phone and said they are invalid. I leave counter and come back.
                  In morning i saw a massage that my vouchers has been redeemed.
                  they are cheaters and cheating customers in this way. please take suitable action against them. They are spoiling pizza hut image.
                  Please look into the matters.

                  Rakesh kumar
                  [protected]
                  Sep 2, 2022
                  Complaint marked as Resolved 
                  Pizza Hut India customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 26, 2022
                  Pizza Hut India Customer Care's response                   Dear Rakesh Kumar,

                  We are sorry to hear this. We would request you to please DM us your email id and store details via given below link so that we can look into this.

                  Link: https://fb.com/msg/pizzahutindia

                  Regards,
                  Team Pizza Hut
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    SatyaKora
                    from Bhimavaram, Andhra Pradesh
                    Jul 21, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Bhimavaram, Andhra Pradesh

                    Hi, I ordered 2 pizzas today(21st July 2022), my money was deducted but the order is not confirmed due to some technical error of the pizza hut application. The money deducted was 324.45 rs. Kindly look into this issue
                    Aug 26, 2022
                    Complaint marked as Resolved 
                    Pizza Hut India customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 23, 2022
                    Pizza Hut India Customer Care's response                     Dear Satya,

                    We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                    Link: https://fb.com/msg/pizzahutindia

                    Regards,
                    Team Pizza Hut
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shakthi Rajasekar
                      from CHENNAI, Tamil Nadu
                      Jul 21, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      I placed my order and made my payment through Google pay but was not placed. Later Rs 350.70 was debited from my account. I request you to kindly repay my amount as soon as posible.
                      Aug 29, 2022
                      Complaint marked as Resolved 
                      Pizza Hut India customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 23, 2022
                      Pizza Hut India Customer Care's response                       Dear Shakthi,

                      We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                      Link: https://fb.com/msg/pizzahutindia

                      Regards,
                      Team Pizza Hut
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sniperr
                        Jul 21, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Pizza hut indiranagar, cmh road bangalore 560038. 56

                        Hi,

                        I placed an order today and made the payment via gpay. The amount is deducted from my account, but the order did not go through.
                        I called to customer service @ [protected]. Spoke Devansh from Rajasthan, who informed payment is not received. Was promised a call back and that never happened.
                        Attached are the screenshots. Please refund my money.

                        Sent emails to customer care, no response.
                        Aug 29, 2022
                        Complaint marked as Resolved 
                        Pizza Hut India customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 22, 2022
                        Pizza Hut India Customer Care's response                         Dear Sniperr,

                        We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                        Link: https://fb.com/msg/pizzahutindia

                        Regards,
                        Team Pizza Hut
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sagarbandal
                          from Mumbai, Maharashtra
                          Jul 19, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Kharghar, Navi Mumbai

                          I ordered four pizzas from Pizza hut today from web online order, I received only three, so I reached out to customer care and for almost more than 1 hour I am taking follow-up with them. They just assured somebody will call you within 5 min from store but I did not receive any call till one and half hour. Finally, after long waiting, I received the call from Store manager and for my surprise, he again kept my call on waiting and then attended me. He was almost convincing me that I will adjust this pizza in your next order, but after much request he said he will deliver. I so frustrated as this happens with me twice withing last three month and pizza hut customer care service is pathetic that they almost take 1 and half hour to understand the problem. I hope they will improve their service and start taking customers seriously
                          Aug 21, 2022
                          Complaint marked as Resolved 
                          Pizza Hut India customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 21, 2022
                          Pizza Hut India Customer Care's response                           Dear Sagar,

                          We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                          Link: https://fb.com/msg/pizzahutindia

                          Regards,
                          Team Pizza Hut
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            shail shroff
                            Jul 19, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: CST, Elphinstone Building, 17,SN 3/4/5, 15 to 18, Murzban Rd, opposite Sterling Theatre, Fort, Mumbai, Maharashtra 400001

                            Had Placed an order on 25/06/2022 from their application. They denied delivery by stating "We don't deliver to this area".
                            Order was paid by Gift Card and Credit Card. Credit Card amount was refunded after 12 days. No communication on Gift card compensation.
                            Only excuses like "technical difficulties" and "it's under process".
                            Customer Executive Number - +[protected]
                            Aug 26, 2022
                            Complaint marked as Resolved 
                            Pizza Hut India customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 20, 2022
                            Pizza Hut India Customer Care's response                             Dear Shail,

                            We are sorry to hear this. We would request you to please DM us your email id and store details via given below link so that we can look into this.

                            Link: https://fb.com/msg/pizzahutindia

                            Regards,
                            Team Pizza Hut
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Divyaks0009
                              from Perumbavoor, Kerala
                              Jul 18, 2022
                              Report
                              Copy

                              Address: Pizza hut , perumbavoor.kerala , India

                              I ordered a pizza worth 522 rupees in total from my nearest pizza hut location through and when i got it was totally different from the picture they shown.I would like to register complaint against this restaurant as they are not responding for complaint i give and for the loss of my money.
                              Pizza Hut India customer support has been notified about the posted complaint.
                              View replies
                              Dear Divyaks,

                              We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                              Link: https://fb.com/msg/pizzahutindia

                              Regards,
                              Team Pizza Hut
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                RakeshReddy72
                                from Hyderabad, Andhra Pradesh
                                Jul 18, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Hyderabad

                                I placed an order and did payment through phonepe app . Money got debited but order did not got placed
                                Aug 19, 2022
                                Complaint marked as Resolved 
                                Pizza Hut India customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 19, 2022
                                Pizza Hut India Customer Care's response                                 Dear Rakesh,

                                We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                                Link: https://fb.com/msg/pizzahutindia

                                Regards,
                                Team Pizza Hut
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sanoob Kasim
                                  Jul 17, 2022
                                  Report
                                  Copy

                                  Address: Vytila, cochin, kerala

                                  Deat Team,

                                  I visited your branch in vytila, cochin, Kerala and ordered for pizza. But i received the order 1 hour late, after my order they given 3, 4 another delivery. while I question about this your executive Mrs, . Akhila she responded me very badly and delivered my order after 1 hour. She told they don't required any recommendation and other order from my side and treated very badly.
                                  Pizza Hut India customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sanoob,

                                  We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

                                  Link: https://fb.com/msg/pizzahutindia

                                  Regards,
                                  Team Pizza Hut
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    bhumeeka katke
                                    Jul 16, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Mumbai jb Nagar Andheri East

                                    We had visited The outlet last weak.We reached around 10:20 .but our order was not been accepted. We were not allowed for dining.
                                    In Mumbai The closing time of pizza hut is 11.00pm.It is mentioned online.
                                    Such conditions happened with us 2 to3 times.
                                    We are often customer of the pizza hut.
                                    Pizza huts home delivery service is not available for kanakiya rainforest,
                                    Bhawani nagar, vijaynagar L&T area.
                                    I m citizen from this area.
                                    We had bad experience of pizza hut.
                                    Regards:[protected]
                                    Aug 20, 2022
                                    Complaint marked as Resolved 
                                    Pizza Hut India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 19, 2022
                                    Pizza Hut India Customer Care's response                                     Dear Bhumeeka,

                                    We are sorry to hear this. We would request you to please DM us your email id and mobile number via given below link so that we can look into this.

                                    Link: https://fb.com/msg/pizzahutindia

                                    Regards,
                                    Team Pizza Hut
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hsjsnsmsms
                                      from Bengaluru, Karnataka
                                      Jul 16, 2022
                                      Report
                                      Copy

                                      Address: Park Square Acs mall, Whitefield Bangalore, Karnataka, India

                                      So, I am trying to redeem a Pizza Hut voucher and I am not able to and this is happening since April 5 2022. So naturally I reached out to the support email id to enquire/complain about it and the least I was expecting was a reply. Guess what? I did not get any replies. Today I again went to the store trying to order Pizza with my coupons, It did not happen. There seriously is some problem with the coupon server/software they need to fix. However the worst thing is they cannot provide the basic thing a customer should receive "A Reply"
                                      I have no option other than to write a complain here. Lets see if they reply here.
                                      Pizza Hut India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 19, 2022
                                      Pizza Hut India Customer Care's response                                       Dear Hsjsnsmsms,

                                      We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                                      Link: https://fb.com/msg/pizzahutindia

                                      Regards,
                                      Team Pizza Hut
                                      Jul 27, 2022
                                      Updated by Hsjsnsmsms                                       Well the problem of redemption as per the store was resolved but now the store as well as the executive say that you cannot use the Voucher for home delivery. I have actually ordered the home delivery multiple times in my hometown Ranchi as well as in Bangalore also. In fact the voucher it self mentions that you can order the home delivery using the voucher. So since the Voucher is from SBI card, can you please work with them to resolve this issue, either say on the gift card that it is redeemable only in dine in / Takeaway or check why the store says they cannot deliver.

                                      According to the store it was just removed last week so if last week the redemption would have worked, it could have been delivered. My Suggestion: Please do not remove already existing features, you are just disappointing the consumers by first making it simple for them then suddenly changing as per your convenience

                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Ravinder Yadav0
                                        from Gurgaon Rural, Haryana
                                        Jul 16, 2022
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Yesterday[protected] I order pizza payment given through online by paytm wallet .after paymemnt successful a notification came that youorder not sucessful.I called to pizzahut they said payment not reached to us while paytm said that payment is successful receive to merchant.
                                        Aug 23, 2022
                                        Complaint marked as Resolved 
                                        Pizza Hut India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 19, 2022
                                        Pizza Hut India Customer Care's response                                         Dear Ravinder,

                                        We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.

                                        Link: https://fb.com/msg/pizzahutindia

                                        Regards,
                                        Team Pizza Hut
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Mother Dairy
                                          2
                                          (953)
                                          Raptakos, Brett And Co. Ltd
                                          2.1
                                          (17)
                                          Iskcon Restaurant
                                          1.7
                                          (3)