Pizza Hut India Complaints & Reviews

Today I placed the order for pizza's at 12.30 pm but after 5 mins i received the call from Store manager that she won't able to deliver the order as it is out of location and many reasons which are not satisfactory and lastly she told me it is beyond 3 km but my location is about less than 1 km and very rudely she told me that I will get order at 1.30 pm means about 50 mins and I feel that this is a harrrasment to customer so look into matter...

Ordered pizza and cornetto icecream cone on official website of Pizza hut on 28th July 2022 at 5:24 pm and made payment through Paytm UPI. I wish to request you to issue my Full refund of Rs. 540.96 paid during placing the order for pizza hut. when I received a message from the bank, my money has been deducted the official website of pizza hut showed that ( your payment has been declined as the order is invalid. To Pay Successfully try initiating...

I ordered pizza and cornetto icecream cone on official website of Pizza hut on 28th July 2022 at 5:24 pm and made payment through Paytm UPI. I wish to request you to issue my Full refund of Rs. 540.96 paid during placing the order for pizza hut. when I received a message from the bank, my money has been deducted the official website of pizza hut showed that ( your payment has been declined as the order is invalid. To Pay Successfully try...

I tried ordering through the app and had paid through upi but the order had not placed. There isnt even a place for customer complaints at all on the app. I lost my money and didn't even get the food for it. Truly disappointed....

I tried ordering a pizza from pizza hut app on 28/07/2022 and made the payment via Google pay at 6.58 pm. The money got deducted from my bank and the page got redirected back to pizza hut app but the order was not placed. I waited for five minutes but still the order didn't go through. I again made the payment at 7.08 pm and then the order for placed. (Order #[protected]. Kindly take necessary steps to refund the amount of INR 251/- that was...

Sir,
I had dine in -in pizzhut (address below)
On 25th june 2022. I have taken pizza for 321 rs and paid via upi(scan) my transaction was successful but they told me timed out. They told me to wait 20 days but even It is passed 1 month but not got my money back. My bank told me that transaction is successful from their side. Resolve it quickly. I am attaching some required details....

Yesterday on 26th july i visited to pizza hut punjabi bagh. here i askesd service provider that i had two e vouchers of pizza hut of rs 250 each. I got this vouchers by redeeming my SBI Credit card points. These vouchers delivered on 23rd july. He asked vouchers nos and entered into mobile app in his phone and said they are invalid. I leave counter and come back.
In morning i saw a massage that my vouchers has been redeemed.
they...

Hi, I ordered 2 pizzas today(21st July 2022), my money was deducted but the order is not confirmed due to some technical error of the pizza hut application. The money deducted was 324.45 rs. Kindly look into this issue...

I placed my order and made my payment through Google pay but was not placed. Later Rs 350.70 was debited from my account. I request you to kindly repay my amount as soon as posible....

Hi,

I placed an order today and made the payment via gpay. The amount is deducted from my account, but the order did not go through.
I called to customer service @ [protected]. Spoke Devansh from Rajasthan, who informed payment is not received. Was promised a call back and that never happened.
Attached are the screenshots. Please refund my money.

Sent emails to customer care, no response....

I ordered four pizzas from Pizza hut today from web online order, I received only three, so I reached out to customer care and for almost more than 1 hour I am taking follow-up with them. They just assured somebody will call you within 5 min from store but I did not receive any call till one and half hour. Finally, after long waiting, I received the call from Store manager and for my surprise, he again kept my call on waiting and then attended...

Had Placed an order on 25/06/2022 from their application. They denied delivery by stating "We don't deliver to this area".
Order was paid by Gift Card and Credit Card. Credit Card amount was refunded after 12 days. No communication on Gift card compensation.
Only excuses like "technical difficulties" and "it's under process".
Customer Executive Number - +[protected]...

I ordered a pizza worth 522 rupees in total from my nearest pizza hut location through and when i got it was totally different from the picture they shown.I would like to register complaint against this restaurant as they are not responding for complaint i give and for the loss of my money....

I placed an order and did payment through phonepe app . Money got debited but order did not got placed...

Deat Team,

I visited your branch in vytila, cochin, Kerala and ordered for pizza. But i received the order 1 hour late, after my order they given 3, 4 another delivery. while I question about this your executive Mrs, . Akhila she responded me very badly and delivered my order after 1 hour. She told they don't required any recommendation and other order from my side and treated very badly....

We had visited The outlet last weak.We reached around 10:20 .but our order was not been accepted. We were not allowed for dining.
In Mumbai The closing time of pizza hut is 11.00pm.It is mentioned online.
Such conditions happened with us 2 to3 times.
We are often customer of the pizza hut.
Pizza huts home delivery service is not available for kanakiya rainforest,
Bhawani nagar, vijaynagar L&T area.
I...

So, I am trying to redeem a Pizza Hut voucher and I am not able to and this is happening since April 5 2022. So naturally I reached out to the support email id to enquire/complain about it and the least I was expecting was a reply. Guess what? I did not get any replies. Today I again went to the store trying to order Pizza with my coupons, It did not happen. There seriously is some problem with the coupon server/software they need to fix....

Yesterday[protected] I order pizza payment given through online by paytm wallet .after paymemnt successful a notification came that youorder not sucessful.I called to pizzahut they said payment not reached to us while paytm said that payment is successful receive to merchant....

Hi Team,

Today I had went to Pizza Hut restaurant and ordered the veg meal combo of Rs 239.

But in the Bill they have charged for Rs 269 veg meal. when I ask the person they have not given proper answer for that, they started telling we have added this that and so that they can defend them selves.

Finally the point is, they are booking higher value items in the Bill without customer knowledge,...

Please provide the invoice for order #18297064. I have contacted customer care multiple times but they hang up the call. It require the bill on urgent basis....