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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
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Pizza Hut India reviews & complaints page 16

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A
akshay4999
from Aurangabad, Uttar Pradesh
Jul 15, 2022
Jul 19, 2022
This thread was updated on Jul 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted, order not confirmed, not refunding money back.

Address:Pizzahut, Maharana Pratap Chowk, Aurangabad, Maharashtra.

I have ordered from pizzahut app on 30th June, 2020. But, unfortunately, my order was not confirmed and my money was deducted from my paytm wallet. I tried complaining to pizzahut customer care. First, they told me that they will refund my money in 2 days, and now they are telling me that my mobile number is invalid.
It has been 15 days since then, and no reply from their mail id too....
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Raksha_Gautam
from Bhopal, Madhya Pradesh
Jul 14, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please Refund money

Address:Db city, Bhopal

In 5 july 2022, i was trying to ordered pizza from pizza hut, I paid money via debit card, the money was deducted from the bank but order was not placed. I want my money back. Total amount was 944/- please help me to refund below is the screenshot of payment....
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V
VijayShyam
from CHENNAI, Tamil Nadu
Jul 13, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pammal Store Visit, Chennai

Worst Ever Experiance i ever had in Pizza Hut. Not even in any restaurants i had visited.

1. Restaurant works was not completed fully. There was heavy drilling noise happening and the labours working behind the table where we sat. I requested two times to the labours to stop the work but they did not even mind it. Do you want us to eat food with these noise and Dust? Is this a customer service.

2. The service...
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M
mchunara
from Mumbai, Maharashtra
Jul 12, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad & delayed home delivery

Address:Fun Republuc Mall, Andheri West, Mumbai 400053

Booked online pizza on 8.7.22 at 10.15pm, got confirmation sms too, suppose to receive same at 10.45pm, got sms also that ur pizza despatch for delivery at 10.28pm, but same arrived at 11.15 pm (exactly after 1 hour) the delivery guybwas clueless, told him tonwrite tome & name which he did on invoice, attached pic.
Such a bad service by Pizza Hut....
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M
Manish_Kumar_sharma
from Hyderabad, Telangana
Jul 12, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Not Delivered and no intimation regarding order status

Address:Miyapur, Hyderabad, Telangana

Dear Concern,
This is very unprofessional behavior towards the customer. I would like to draw your attention to the undelivered order (Item: Pizza from Pizzahut Devyani, Miyapur, Hyderabad) which was ordered last Sunday (10/07/22 at 07:45 pm), Order ID: 13386058 online payment mode). The expected delivery time was 8:09 pm on Sunday as shown on the official website but we didn't get the order on time I thought It would take time to...
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Riddhi 12
from Bhopal, Madhya Pradesh
Jul 10, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered and got no response

I didn’t receive my order. I tried contacting Pizza Hut, I got no response....
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V
Vi Shal kumar
Jul 9, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about a product

Address:Ashiyana ,pizza hut

Sir,
I ordered a pan pizza
From ashiyana, patna
And delivered in my destination
Bcoz pizza's taste was not good
It has sour to eat

Thank you...
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Saurabh gade 808
from Ranchi, Jharkhand
Jul 9, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
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Payments done but service man rejected to service pizza

Address:Nucleus mall, Ranchi

Payment done through phone pay. Payment was successful.thereafter service man rejected to service pizza....
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S
shrish1980
from Agra, Uttar Pradesh
Jul 9, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extreme Delay of 2 Hrs.

Address:C-174, Kedar Nagar, Shahganj, Agra-282010

Hello Pizza Hut...

Where is my pizza ... what should I do at this point of time... it was a little celebration and all got spoiled... Twice I called your call Center... they keep saying it'll be soon delivered and the manage from store will call and update you... there is no call no manager no pizza...

Pls tell me what to do know...?

Thanks & Regards;
Shrish Kumar Verma

Order...
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A
akshay dharwad
Jul 8, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
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2 medium pizzas not delivered and call centre says delivered

I had placed a order for Pizza yesterday from Pizza Hut at around 8:30 PM. The order number is 11583027 for 770.70 rupees. Firstly the delivery boy came one and half hour late at 10 Pam and got the personal size pizza instead of the medium one which I had ordered. I sent him back and never came back
Today I call the call centre and they say it’s been delivered. This is in accept. I need to make my friends and social media know how...
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S
Suhailabbas13
Jul 4, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not placed but still money deducted

Address:Vadodara

I tried to place an order on the app worth 324.45 rs. . I paid the amount but my order didn't get placed. And refund hasn't been initiated. Refund it back....
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Ujjwal_u
from Ghaziabad, Uttar Pradesh
Jul 4, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About taste

Address:Vaishali shoprix mall

Worst baked chessy momos ever.
Never try it again.
Pizza hut disappointed me.
Taste is just like ###.
Portion is also less....
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A
Arti02
Jul 3, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food not served after person reached the location

Address:Kanpur

I ordered 2 pizzas and garlic bread. We have opted for a takeaway option and after food was being processed and out to takeaway, we went there and the staff did not gave us the order and said pay first and coma after one hour. We left and after saying we will complain, they asked us to come and collect the order.
What kind of behaviour is this. We have so many options and still this is being done.
Very shameful and bad experience...
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PN Aashiq
Jul 2, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improve your store service

Address:Badlapur, Thane, Maharashtra

Today I order first time from Pizza Hut app. I would say anyone would definitely cry if they provide such service to their customers. It has been 2 hours and the delivery is at the moon. Just 3.4 kms and it took 2 hours and counting... If the store cannot serve the customer wisely they pizza hut should close that store....
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M
Muskan Bidhu
Jul 2, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order placed payment successful but they didn't deliver

Address:ITPL Bangalore, Whitefield, Karnataka

On 19th June, 2022. I ordered combo pizza from pizza hut, ITPL, Bangalore. i made payment it was successful and order was confirmed
Pizza Hut order ID 14136643.
But after sometime I got message that they are not able to deliver the order and money will be refunded. After some days I tried customer care number as Money was not refunded, they said they didn't get any refund request.kindly help....
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Smriti Mallick
Jul 2, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive the refund amount and it's been 2 weeks

Address:Pizza Hut, Plot No 22, Gr Flr, Nallagandla Rd, beside Caf, Serilingampalle (M), Telangana 500019
Website:www.pizzahut.co.in/?gclid=CjwKCAjw2f-VBhAsEiwAO4lNeCaTcxwpNXfWFSGiIZhUl7mVORMBD1r59hnfR5raC3qeYxcCyVadMRoCKHEQAvD_BwE

I placed an order for 2 medium pizzas on the 18th of June 2022. It is delayed for more than an hour and after connecting to the customer care service thrice. I requested a cancellation and full refund.

It has been more than 15 days and I've called customer care service more than a dozen times already. I was initially asked to wait for 24-48 hours and then, they asked me to wait for another 7 days after that another 7 days,...
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Pizza Hut customer care helpline number 765-3893-820 all type information payment refund related.
Jun 25, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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Order not Picking

My Didek order not received...
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Aryankumar121
from Bokaro steel city, Jharkhand
Jun 25, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
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RE: Re: Online Food Ordering complaint

Address:secter 3rd bokaro mall bokaro steel city jharkhand

Related to order no 10366204 hello sir i order a pizza from bokaro mall pizza hut resturdent and they deliver me a very bad quality pizza which is very bad in quality i have alody complain agnest this but till nw i haven't got my refund plzz refund my amount which i paid u...
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Nandhitha thirugnanam
from Chennai, Tamil Nadu
Jun 25, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudness on transaction

Address:Guduvancheri chennai

I didn't receive the order but amount was debited...
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Ankita singla
Jun 24, 2022
Jun 27, 2022
This thread was updated on Jun 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money was deducted but there is no order

Hi
While ordering pizza, I made payment via Paytm but my order was not placed and my money is deducted...
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