Pizza Hut India Complaints & Reviews

I had ordered a pizza from zomato, the pizza was not at all good the qulaity the taste the base everything was bad. I feel they are fooling people by deliverimg wrong product and bad product...

Dear Team,

We went to your outlet at Sam Savli Road but the treatment with us was very bad, the people gave us the same service, even my children's were hungry. I gave them the order at 9:45 but didn't complete ours till 10:50 when I went to complain to Mr.Nikunj, instead of accepting the mistake, they scolded us. Then we spoke to the owner of the outlet, he refused to complain and said that I will talk to you tomorrow, but...

On 25thApril 2023 I had placed order pizza from pizza hut app
The order no is Order #17588301
Where I had placed order for home delivery which automatically converts into take away,
So cancel order calling coustomer care they called to store they said order will cancelled and will get refund money.
I had a call to customer care also but not getting a response from it.
Request to please check on this and...

I received the pizza Hut gift voucher from SBI but in Chennai non of pizza Hut outlets not accepting this voucher, then why this voucher given to me. Not only for me it across to all customers in Chennai unable to use pizza Hut gift voucher given by SBI. This is really very big scam.

Every time when I visit pizza Hut outlets in Chennai saying same thing as technical issue.

If Pizza Hut not accepting SBI gift...

Hello Team,

I ordered a pizza on 15th Apr 2023 but due to no rider available pizza store has cancelled my order and till today its 26th Apr I didn't get my money in my account.

Could you please help me get my money back?

Name: Heena

Email ID : [protected]@gmail.com

Phone Number : [protected]

Paid Amount : 676.20

Order Date : 15th Apr 2023br...

I ordered for Tikka Mushroom & corn pizza but there was no Mushroom in it & I have ordered for paneer, onion & capsicum as there was no cheese as it was I ordered before seems like pizza hut is going down by down on daily basis...

Payment was deducted for the order worth Rs 4186 was not placed, called Pizza Hut’s call centre the agent said there was a technical error and refund will be issued in few days, this is not acceptable, it’s not a small amount and I need the resolution right away....

I am very disappointed and dissatisfied to inform that we had placed an online delivery of 2 medium pizzas and one garlic bread on 21st April 2023 around 9pm (order no.[protected] from Metropolis Mall store . At first the delivery was not made even though the app showed that they have reached. Only after we had placed a complaint call, did the delivery person call us and deliver the parcel. But unfortunately, after we opened our package we...

This is regarding order 14814816, food was not delivered and store canceled saying they can't deliver and will process refund. However they marked order as delivered and never processed the refund. please do the needful to avoid further escalation....

Hi have order Medium Tandoori Paneer
Medium Spiced Chicken Meatballs and pepsi worth Rs. 662.5 and my money got deducted but order wasn’t placed . Pizza hut customer care are not accepting calls....

I have order pizza and pepsi worth Rs 662.56 and money was deducted from my account but order didn’t get placed. Pizza hut customer care are not accepting my calls....

Money has been deducted from my wallet but order isn't placed ... please refund the money asap...

Address: koramngala 5th black, 17th emain
Bengaluru

App: pizza hut

Order: personal veggie feast and personal cheese and corn
Order type: online
Paid amount: 350.70
Date: 10/04/2023
Time: 12:50

I Order pizza from pizza hut app . I added my pizzas to cart and placed the order and paid money through (upi) google pay. But after payment it took me back to the payment...

Not serving pizza and in that having bad attitude and not even asking about why are you cancelling the order...

I ordered a pizza worth 413 from the app in bangalore jayanagar. Amount got debited from my account but was not received by pizza hut app and order also got cancelled . Pizza hut should refund my account....

Address:
Pizza hut, Sports Club Vandemataram, SAVVY SWARAAJ, No G2, Godrej Garden City Rd, Gota, Ahmedabad, Gujarat 382481

Website:
Pizza hut app from playstore

Order : 2 personal corn & capsicum pizza
Type : Takeaway
Amount : 186.9
Date of incident: 30/03/2022 around 4:45

I was trying to order the pizza from pizza hut app. I added the pizzas to the cart, proceed...

Date of incident : mar 29, 2023 6:54pm IST
- I was trying to order the pizza from pizza hut app. I added the pizzas to the card, proceed to the payment step using UPI method (GPay), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty.
- The disadvantage using the pizza hut app, is there is no option to lodge a complaint when an issue occurred. Only FAQ's are available....

I went yesterday 26th march 2023 with my family at GST Road Kamachi colony, Chromepet Chennai - 44 branch and order placed through their QR attached to the table.

My order was veg Margarita, veg only cheesy, veg Italian onion tomato & 2 Pepsi

Our Order served fast and since it was late night (9.45 pm) also tired with long drive and we were so hungry we started eating our food but to our surprise we came to know...

26.03.2023
From
Samar Vijay Jand / Honey Jand,
E 201, Novus Florence Village,
Gajuwaka, Gangavaran Port Road,
VISAKHAPATNAM.

To,
Pizza Hut
12th Floor, Tower D, Global Business Park,
Gurugram 122002,
Haryana, India

Dear Sir,
SUB : Complaint for the Quality of Services, Quality of the Product Delivered and Untrained Staff.
This...

Hi, We ordered PIZZA at PIZZA HUT OMR PERUNGUDI CHENNAI Store and ended up paying double payment(3335 twice). Pizza hut manager promised to process the payment but stopped responding to request on status and Pizza hut 24/7 help desk says it is store issue and we need to work with store only...