Pizza Hut India Complaints & Reviews

I had a huge trust and faith on pizza hut, would keep the promise they offer.
- date: 28th aug 2017, 6:44:02 pm.
-client number - (May these details) - 24617g005101. Pos : t24635.
-description: i have given order on the call at[protected] at 6:02 pm, 28th aug 2017 (Have proof as well). The rep asked me to collect the pizza at the nearest branch that is at the arena soul space mall, mahadevapura, 4th floor at 6:20 pm...

I have placed an order in the name of saurabh srivastav at your kolar road outlet bhopal.
The order was placed for 6 medium pizzas and as per the concerned person the same was suppoed to get ready in 15 min as it was for a takeaway.
But to our surprise when we reached there after the stipulated time we came to know that it has already been delivered to some one else by mistake. I mean how cn it is delivered without confirming...

Hi. Please refer to order id jpt[protected] for rs. 719.8 via paytm on 30th august 2017. After payment was successfully done and money debited from paytm account, the order failed to register on your website with the comment "failure to connect to the sql server".
I tried the order again and paid via hdfc debit card. Again the money got deducted from account but order was not registered with the same error message.
Now both...

Dear dev,

This is with reference to your email regarding the 15% discount on dining delights (Pizza hut).

I request you to inform the partner restaurant (Pizza hut) o[censored]sing axis card before billing to avail the discount.

In case you have any other queries you can visit us at www.axisbank.com/support or call us (Chargeable as per local call rates) on[protected] or[protected]..
...

Hello, i have tried to order couple of pizza using pizza hut mobile app on 26th aug 2017. Post selecting the piza, the online payment transactions failed 2-3 times. 3rd time the money also got debited from my hdfc account. I have promptly got a email from pizza hut saying there may be a payment gateway issue. So money debited will be refunded back and order manually. Payment made is 1011. The details reflecting in my hdfc account is mentioned...

This is regarding online order 8940765 placed on 27aug17 8:15pm with pizzahut (Order attached). After an hour pizza hut informed that order will be delayed further by an hour with no guarantee. So i had asked them to cancel and process refund. Per pizzahut i should be getting confirmation of the same at 11:30pm.

1. Pizzahut does not have fair and transparent cancellation procedure. There is no customer support emailid. The...

I did a order with pizza hut at 7:00 pm and the delivery was 7:45 pm. I didn't receive the order. I did the payment of the order online so the money got debited from my account. After 2 hrs i got a call from the store regarding the cancellation of order. I am really very disappointed with the service and never ever purchase a pizza again from pizza hut.
My order no.- 8938688
Store no. +[protected]...

Sir,
I got a voucher code from axis bank against credit card payments edge points... I avail for instant coupens for pizza hut denomination rs.500/- i ordered pizza worth rupees 578/-... Home delivery from pizza hut wonder mall, thane west, but when i give voucher code it shows balance is zero i haven't use it earlier... It is requested to kindly recheck and do the needful... Voucher code is enclosed... Kindly do the needful...br...

I visit in pizza hut pitampura delhi. On monday 21.08.2017 at 9 pm
With my family (2 kids n my wife with me)
And after few min we can place the order
549 combo deal nonveg along with 2 soft drinks1= 15 minutes late we recivied water on
Table.
2= im told the server we need apetizer first.. Then pizaa later but he serverd togather
3= he cant offer me.. Any baby chair (I hv 8 month little angel)br...

Pathetic service, really bad infrastructure, no ac working, fans are moving, sitting chair is in very bad condition, table is rotating, poor customer service, ideally sitting for 15 min and after complaining received water that too in plastic glass!!! Who gives water in plastic glass!!! Its more like entering in sarkari daftar!!! If we are paying so much we atleast deserve a glass of water in real glass... So please let us know why would...

I had ordered two pizzas from pizzahut website on 19 th august at around 5:30 pm. I did online payment of rs 672 through my debit card. But later on when i called the customer care i was told that my order was not placed and he told me that he will further process a refund. And its been 4 days now i havent got my refund.. Worst experience ever. Its very dissappointing.. I want my money back as soon as possible.. How can you be so irresponsible??br...

On 20th of august i have placed order two times in a day but they said they will not delivered at my particular area but fot that order i have done online payment. Still i didnt got my cash back. I placed my order first in noon of rs.198
Second in evening of rs.268
Both time order placed by official site of pizza hut at kalyani nagar outlet of pune city
Order placed by no. [protected]
City pune
Email id....

While ordering pizza online on 18.08.2017 at around 1.25 to 1.35 pm my money deducted for Rs3664.67/- while order not generated. For this I have complaint on[protected] and they said they have register the complain and money will be returned in 2-3 days
Till today I have called them so many times but they still not returned my money.
Pls look into the matter
My complaint no. In Pizza Hut is [protected]
Pizza...

Bangalore call center agents are the only reason for the sale of pizza hut to go down... These agents are cancelling the order by themselves without the customer's knowledge... I as a customer of pizza hut am never going to order again bcoz of these agents.. These people should be thrown out of the store immediately... Specially bangalore center call center...

We have ordered pizza on 19.08.2017 at night 10.15 pm but the pizza has not been delivered to us we have ordered no for the same. We have got that delivery boy no but he told he will refund the money but still not happened now he is ignoring our call. Neither is he cancelling the order not giving us a replacement delivery. Please look into the matter.
My order no - 8888497...

Recently on face book two pizza free offer is tag by your side but when i compete the task and submit it on facebook than also i am not received my two free pizza as promised by your side. So you please see the matter and give me my two free pizza coupon so i collect and eat and enjoy your pizza and service.

Please do need fully.

Sunil

[protected]...

I placed an order on www.pizzahut.co.in on 19th august 2017 at 3:51 pm for a bill amount of rs.588.20

I paid online through iob rupay debit card
Card no: 6521*35

My account has been debited but no confirmation email or message was recieved.

I would like to request a refund from pizzahut for the amount unfairly taken from my account.

I have been a frequent customer and this...

I used to work in pizza hut hyderabad i resigned the job given letter also of resigning even paid 5000 via bank dd to the company after that i applied for pf from then to now that person (Hr) of company keep telling me this month that month its been 2.6 years still not helping saying that i resigned the job there is a new hr take the contact number and contact him when i contact him he says i don't have any details even i getting calls the...

Hi, i have ordered pizza from pizzahut on 13th august 2017, around 2:30 pm and while trying to pay for the order i have selected the mvisa payment through hdfc bank. I have got an error saying payment not received while the amount of 542.79/- is withdrawn from my hdfc credit card through mvisa. I have not got any refund from the pizza hut till now. Please find my supporting documents attached.

Vivek...

I ordered online and paid through net banking on 20th july 2017. The total cost was rs. 663.16. The store failed to deliver the order for 2 hours.
We called the store and complained at least 5-7 times within this time. After 2hours of placing the order when we called the store they had no clue as
To where the delivery boy was with our order. Thus we requested to process cancellation. The store manager called me and confirmed...