Pizza Hut India Complaints & Reviews

I am receiving too many promotional junk smses and there is no option mentioned in their website to stop this non sense. I tried calling local number and he said he would try to inform head office. I browsed through their websire as well and there is no contact number mentioned for customer feedback. I tried sending a feedback through online form, but no response even though i received a feedback number.

Pizzahut must clearly...

I had ordered pizzas from Pizza Hut at 20:15 IST, order number: 48C0002117 on 16 September '17. I was told it will be delivered by 21:00 (45 minutes). Pizzas were never delivered till 22:15. Despite calling the call centre thrice, no help was provided. I had to cancel the order at the end.

A person after working whole day returns home and order something to feed himself and is being cheated by the company.
Now at 10...

Today i went to pizza hut phase 10 in mohali. The person their named manoj of your staff does not know how to talk to customers. He started arguing with me as i told him that the pizza topping should be good. Because of this kind of staff like manoj your company looses respect. I only told him that earlier the topping was not good and this time it should be good, but manoj started arguing....

Hi,
This to inform u that we went to the Rajpur road PIZZA HUT D.Dun with my friends we ordered some pizza's, the staff who attend us didn't serve us water, we ask for 2-3 times but we didn't get water, staff were roaming here & there but they didn't give us water until we had finished our meal. the customer service is very poor of this restaurant. these kind of service we can't accept in a local resturant the how can we accept these...

As my pizza was not delivered on estimated time from green park, i talked to customer care center to refund my money and he agrees, & commitment to refund it within 48 hrs with a confirmation call. After 3 days neither i received refunded or any confirmation mail. Please take the necessary steps to refund to maintain your faith towards customers. (Reference mail below)

Thanks,

Nikhil kr

Hi nikhil,...

I ordered a pizza at 8:17 pm in bangalore online and the order was placed at nearby store which is marathalli.

The estimated delievery time was 8:48 pm till which i didnt receive the pizza.

I called the store and the response i get was that a store manager will call me soon and will let me the updates. I never receive the call.

Later at 9:20 pm i again called the store and got the same answer and...

I made an order from pizza hut. Pasta was not delivered. Pizza hut promised to refund the amount back to original payment mode but it's been a month i didn't received refund. When I try calling customer care or store person they are ignoring my calls. Strict action should be taken against pizza hut for cheating customers. I appeal all Indian citizens to boycott such foreign companies which simply make money out o[censored]s. We all are equally responsible...

Hi,
I have visited in your branch in agra sikandra. I ordered 2 medium pizzas and one masala lemonade. I saw there an poster stating that masala lemonade is in 35rs but when i ordered that they charged 39rs without taxes for masala lemonade. I need some clarification on this. Let me know if there is any misunderstanding by me or really i have been charged extra for this my mobile number is [protected] and email id is pankaj. T. [protected]@kotak.com...

Three times pizza hut veggie feast on west end mall. It quite best in comparison to dominos. So i want to shift my taste from dominos to pizza hut. But no body o[censored]r executive are ready to starved me properly, even nobody is able to tell me retail outlet if pizza hut. I tried to call 4 to 5 times ur pimple saudagar pune and aundh. Both of them r transfering different numbers one person is saying my near by area is aundh and another is saying...

The order was placed by using 879xxxxxx5, order no: 9021140. At 8.30 pm on 09th sept, but till now there is no delivery. When there was first call made at 9.11 been informed that order will be delivered, and been said arranging a call back from the store where in no call was received,. Same was repeated for next 3 calls. When i escalated the same calling again ajay, informed me that he will arranging a call back from the backend department.in...

Had placed order on 06-aug-17 and then it was cancelled as the order was directed to different store. I was supposed to get the refund in 21 working days. It has been over a month and refund is not received. Moreover the contact number of this store where order was originally placed was not in service. This is so pathetic service pizza hut has they cannot even maintain their store information properly. Even the refund process is the worst...

This is in reference to pizza hut, city center mangalore.. Me and my husband came to this outlet to have pizza. We asked for the offer since it was displayed in their table. We came on friday 8th sept 8.30pm and the waiter told no offer then i said why it's displayed and i will complain then the waiter said it's there but will take time. I didn't like the attitude and if the offer is there why he liked to me. Kindly look into this matter...

I mrs monika lal, hereby bringing to u notice d complaint abt my order for veg 2medium pizzas on 5th sept, at 11.30am, d agent told me it wl b delivers on 1.30pm as required, nd it was my bday, nd invited guest, at parmar trade center, flat no 6, r 1, sadhu vaswani chowk, pune, at 3 pm i phoned them again dey said store was under renewation nd it's closed, this shud have been told me early so tht i would have placed my order somwher else,...

I ordered triple treat box from pizza hut, sector 4, gurgaon with pos #t11950 and token number 56. Experience was so bad..

First of all, delivery boy forgot to keep the beverage what i ordered. When he realized while delivering, he bought a coke 600ml (Which i don't prefer at all) instead of 7up what i ordered. Mrp on coke was rs 35, whereas i got charged rs 50.85 + gst.

Food was so bad like double cheese pizza...

Hi,

I have ordered pizza on 3rd sept from pizza hut online service. My money got deducted but order was not confirmed. But till date i haven't got my money back, the amount is 708rs.

I have been waiting since date 3rd sept 2017.
Cheque/ref no. Jf[protected]

Amount-708.00/-

I want my money back

Please look into the issue why its taking too much time to get money...

I ordered a set of 4 pan pizzas and what i got was cold pizzas with irregular toppings. Then i replaced the order and it came after 1 hour. But still we accepted the order and when we called the manager about our problem, he was talking rudely and told us that you can beat the delivery boy. Ithe pizzas we received were half cooked and it was tasteless. I am facing this issue since last 3 times whenever i ordered with pizza hut. The prices...

I ordered for pizza from kandivali east on 6.9.2017 (Order no 1157). Order placed through food panda at 8.19 pm. Order delivery came at 9.08 pm and fully cold.in between i called pizza hut kandivali east number multiple times. They picked up only twice and everytime said 5 mi s to delivery. Then they stopped responding to phones also. After arrival at 9.08 pm the delivery boy when told about cold pizza started misbehaving. Then he gave a...

Placed order online around 8.45 and received the pizza at 9.40. It was delivered from rajarajeshwari nagar pizza hut delivery. The pizza had become cold, upon denying to make the payment, the store manager called multiple times asking to pay money and cam and took away the already delivered pizzas. Very rudely behaviour, bad customer service. Ease get this outlet closed because this is happening for multiple times. They deliver uncooked pizzas...

I paid to pizza hut on 1st sept 2017 for an order via paytm app. My order was not placed yet my money was deducted. My mobile number from which i was trying to place order is [protected].
My paytm number from which money was deducted is [protected].
Paytm order id is jpt[protected].
Amount money is 578.20 ruppees.
Kindly look in this matter as soon as possible....

I ordered a buffet for 3 people and firstly tried to pay via card but it declined twice so i paid it in cash. But afterwards i got a message from the bank about the deduction of that same amount from my account.
In short, pizza hut had taken the money in cash and by card also.
Kindly provide me the refund immediately.
Also, i didn't receive the bill....