Pizza Hut India Complaints & Reviews

Yesterday i visited sector 15 pizza hut where i ordered two 299 rs 4 pan pizza packs and two appy and one Pepsi. The girl manager asked me to give rs 950 i gave it even though the total was 850. She didn't gave me bill i thoght she would give it in the end. When i asked her in the end she denied by saying she lost it somewhere. I asked to show me duplicate copy she said shw would mail me but still i haven't received the one and i don't know...

I am Sai Prasad, my mobile no [protected], order was placed on 30th April, money got deducted order was cancelled by pizzahit due to may be some technical issues nut neither I received the pizza nor i received the refund amount till now, ... I called near by store many times, but couldn't receive response till now and contacted the people in Pizza hut by directly going to the store and provided by bank statement as the proof but no one is...

I have ordered for 3 items out of one item shown in menu was priced at 45 ruppes but in bill it was charged at Rs 49.When I asked manager about the same he replied that invoice has been generated by system and this item has been discontinued. Left with no other option I have to drop the order . Kind of treatment given by PHD is really very heart hurting. No one is there for listening to customers....

I booked an order of Pizza online from your site on 27 june, 2017. I had placed the order by paying bill through canara internet banking but I didn't get any message or notification of order confirmation from your side. After waiting about 30 minutes when i called to pizza hut for inquire they told me that they did not received any order for me. The transaction reference no. is "BILLDSK-JCNB[protected]-BILLDSK". So, I kindly request you to...

I placed order through online on 16 June '17 at 9 p.m. and paid money also. Neither Pizza was delivered nor they cancelled the order. We waited till 9:45 p.m. and then called the call center there they replied that it will be delivered within half an hour but till 11p.m. nothing happened . We kept on calling call center and they gave the same reply and after 11 they started telling that due to technical problem pizza is not delivered and...

Hello, I had order pizza online on Pizza hut on Sunday 25th June 2017 and made a payment with my credit card of Rs 242 at 19:35. Payment was done and after sometime i received a call from Pizza Hut that we do not deliver to your locality. He mentioned that the amount would be refunded back within 3-4 days. However till now, i have not got back the amount. Request a refund asap.

P.S. I received a message from Pizza Hut mentioning...

I placed an order for pizza on 31st may 2017. Order was not completed but the amount was deducted. Here is the email received on the same evening. Later after a week or so i called the pizza hut and was told amount will be credited back to my card soon, by 21st june. So far there's no refund. Likewise there are tons of complaints as i can see. Is this a scam since most o[censored]s don't have the time to pursue further than a call or two? I need...

I have tried ordering pizza on website of pizzahut on 31st may 2017 through my registered mobile no. [protected]. Amount deducted is rs 1076.50. But unfortunately the transaction could not be completed due to technical errors in the website.

In this regard i have called customer care of pizza hut on the same day and got the response of refund of money within 14 working days.

On 27th june 2017 i again called...

There was error while transacting in pizza hut located in eat street necklace road. My money got deducted but could not get the product. I am enclosing the transaction from bank below.

How to get my money back. I hope u will look into this matter.

Thank you for using your sbi debit card 519xx7789 for a purchase worth rs460.0 on pos ph sapphire at ph sapphire txn# 777498....

I booked one pizza online and make the payment through netbanking on 25th june 2017 for which i dint get any order id. But got a conformation from my sbi bank that the money has been transacted this is msg (Thank you for using state bank internet banking. Your transaction ref no igabnrmwb3 for rs.259.08 on 25-jun-17 20:53) when i called to pizza hut for inquire they told me that they did not received any order for me. They asked me to wait...

Dear sir/madam,
Good day,
I booked one pizza online and make the payment through mobikwik on 15th may 2017 afternoon which order id is imbk[protected] time 16.16.59 ist. But when i called to pizza hut they informed me that they did not received any order for me.
So after that i immediately contacted to mobikwik to inquire about my order at 4.40 p. M. On may 15. They asked me to wait for 7 to 10 working days.
So...

On May 31st, i'd placed a take away order online at Pizza Hut Ba. Although an amount of 649.50 was deducted from my account, the order was not successful. Hence, no order id was generated. I later called the customer service number of Pizza hut and complained about the same. They assured me that the amount will be automatically be reverted to my account in a few days which never happened. In the attached snapshot, you can see transaction...

Pizza we had orderd on 21/06/2017 order no : phnrlc09 the pizza we ordered and the pizza they delivered was totally different. I ordered for paneer vegorama medium and they had put sweet corn instead of paneer. And above all that the delivery was too late. And when we asked for discount they totally denied n they said we informed you which was totally baseless.....

My order number is[protected]
I have placed order for 2 pizza with paneer vegorama with stuffed cheese base, instead of this i was delivered with some very bad stuffing of garlic and without cheese.
And also when i called at your cyber hub branch (Gurgaon) about this they said we will figure this out and then call me back. But i didnot received any responce yet. Please sort this out.
Thanks...

Sir i placed a order on the pizza hut website on[protected] but my order failed.
However, money was deducted from my sbi visa card i tried again n again my order was nt placed n money was dedeucted again still i tried again through my sbi netbanking again money was deducted n my order wasnt placed... I waited for 1 day but no amount is refunded yet.
Sir please resolve this issue

Himanshu singh
[protected]@gmail.combr...

I went to pizza hut today, quality was worst and i must say it was terrible, pasta was horrible. They have one person who is cleaning the floor, i asked him washroom was not clean he went to clean it but there was no water, after that he started making lemonade. There was flies all over my pizza... Yukkkk... Wastage of money its better to eat in normal bakery, it hardly cost 50 to 80 rs instead of wasting more than 500rs and eating bakwas...

Shop no 6, gr flr, shivalik yash, 132 feet ring rd
Naryanpura
Ahmedabad - 380015

I have visited above branch yesterday. It was bad experience.ac was not working and staff is not responding positively. They need to just put one fan to resolve this issue. Why you are taking too much service tax if you are not able to deliver service to your customer? I want refund otherwise i will post this feed back everywhere...

On 5th may i have ordered pizza through online and choose mvisa as a payment option. The amount is debited but the website failed to complete the transaction. I have called up the customer care and they suggested me to go through the cash on delivery option for now. The amount which is debited will revert back to me within 15 working days but which didn't happen ever after 45 days...

When i called up the customer care they...

Worst pizza hut experience ever i had this time. Today i have entered pizzahut phoenix mall at around 10:30 pm for dinner with my wife and daughter. I waited for almost 15 min just to ask someone to please xome and take my order.

I have ordered for meal for 2 in which i took chicken supreme pizza, garlic bread spicy supreme, 1 ice tea and 1 chicken soup.

I have attaches picture of garlic bread spicy supreme...

Food was ordered on 18 june 2017,
Payment of RS 1125-75 WAS APPROVED ON INDUS CARD XX2006.
FOOD NOT RECEIVED, also. I was un able to m ake or connect with the telephone numbers that i found on their website,
Have i been cheated, yes so Pizza hut must
REVERSE PAYMENT
And appologise

KIRANJIT SINGH
HOUSE NO 135, SECTOR 15A, NOIDA
TEL: [protected]...