Pizza Hut India Complaints & Reviews

I ordered pizza online and it was suppose to be delivered by 8:30 pm (14th oct 2017), but the pizza guy delivered it after 1 hour at 9:30 pm. Even after calling repeatedly he kept telling one or the other reason. Its frustrating.

My order number is 9243316.

Since i have paid online i have no other choice but to accept it.

Will the pizza hut will give me the pizza for free.

Regardsbr...

I have three vouchers of rs 100/- each and i had gone to the pizza hut of g. S road, guwahati, dona planet where me and my husband had pizza for rs 932/-. But during bill payment they refused to accept the voucher siting the reason that the voucher cannot be accepted as they had certain link issues, no argument the girl accepted that actually the girl didn't know the procedure how to redeem the voucher. They he contacted me to her boss mr...

Date-14th oct 2017
This is to inform you that i visited pizza hut, plot no 19, satyam janak palace,, district centre, new delhi - 110058 today on 14th oct 2017. The outlet is edenred's registered affiliate (Screenshot enclosed). But my edenred meal card was not accepted there. Therefore, i faced problem and was forced to take help from my friend as my bill amount was rs 717/- (Bill enclosed) and i usually dont carry enough cash. Also,...

Placed an order at 9.20 pm on call, after the person agreed to give deliver from alternative store as the nearby one was closed. And after an hour we get the call that it will not be possible. What the hell were they doing for an hour? Why fool customers like this? Where can we find an alternative at night 10.30 pm? If you can't deliver then dont take orders. AND THE ALTERNATIVE LOCATION FOR WHICH ORDER PLACED WAS 3KMS AWAY ONLY. ALSO...

Hi,
I have ordered pizza of 1200 rupees today around 3:55pm. It was supposed to be delivered by 4:25pm but it got delivered by 4:48pm. The restaurant is only 2km away and it was not raining at all. If you can't adhere to your policies then please don't fool your customers. By this you are losing your customer and their trust. When we spoke to the delivery guy he was very rude to us. So kindly look into the issue and refund the amount...

I had ordered online (Over the internet) for 2 veg. Pizza's (1 veggie supreme and 1 exotica) on 8th october 2017. The order number is 9206562.

The total amount including gst was rs. 578.20, which i paid by credit card. But since the store where the order got registered was far away from place where i stay, the delivery boy cancelled the order and i was told that the amount will be credited back to my credit card within 48...

I visited with my son nine year old.

Evening today ordered pizza take away with the bill number 2314 / october 9th 2017. New bel road pizza hut opposite to ramaiah hospital.

Made a bill of rs.421.

This fellow by name ajith who is an in charge like a manager.

Asked for a water fifteen minutes later asked he says i am alone.

Forgot.

Is it an answer...

Its been thrice that i have visited pizza hut and came back disappointed. Yesterday was a nail in the coffin. You lost very loyal customers of yours. Service was not just bad but they take the orders wrong and under pressure they just snap. They served us the wrong order when they brought back the correct it was as if they were bringing it with vengeance, "hog to #" was the subtext to what they served us. It was #. Unmelted and...

I have placed order for pizza 30th of september 2017, rs 578.20 has been debited from my credit card, received mail saying “since apologies as we noticed you were trying to place an order which could not go through.in case you money has been debited, please be assured that it will be refunded back. 7 days has been passed refunded back has not done yet. My contact number is - [protected]...

I ordered from pizzahut, jayabharthi's kalpana survey no.44/1, 50, 51, mumbai road, hyderabad store on 12/08/2017 but due to delayed delivery, i cancelled it. The customer care people said that my money will be refunded within 21 days but despite several reminders and mails, my money has not been refunded. The order no. Is 8838796 and the amount to be refunded is rs.317.42.
Kindly do the needful....

On 28th sept. 2017, i placed order worth rs.578.20 ps. From pizzahut online at 17:45 hrs. I received email stating "sincere apologies as we noticed you were trying to place an order which could not go through.
In case your money has been debited, please be assured that it will be refunded back." for this order i received message in my mobile stating your refund of rs.578.20 has been initiated and the amount has been refunded on 29th...

Hi, i have made an order on 1st oct 2017 at 9:16 pm, i got an error message that my session get expired but amount of 578.00 rs get deducted from my paytm account. I thought i will get refund so immediately after than i made another transaction at 9:22pm of same amount which got successful. Kindly refund my amount of 578 to my paytm account.

Paytm transaction id for failed order was jpt[protected]....

This is with reference to my visit @pizzahut inorbit mall 2nd floor, goregaon on 17th sep'17.. My amount was deducted from my sbi card but no invoice for same was received due to some technical issues from pizza hut (As informed by pizzahut cs - sarika).. She instead of being in her customerservice role, ordered me to wait for next 10-12 tentative days.. She was so rude with the role n profession that it was the last visit of mine with any...

Today i went pizza hut india for celebrating my friends birthday party. Employees were fighting with each other loudly. They gave me defective garlic bread i asked them to replace but i didn't get any instead of that receptionist said do a complaint. Unhygienic place a/cs were not working properly. Improve your service or else we have 2 dominos outlet and other local pizzas....

I ordered 4 pizzas on 01 oct 2017 at 2132 hrs through the pizza hut customer care. The customer care representative on the other end took the order, confirmed the delivery and amount, but still no order was delivered and neither a message was left on my registered mobile. I kept waiting and finally when i called up at 2245 the customer care personnel said that there was no order placed. I and my colleagues were stranded at the middle of the...

We placed an order at 10:30 and we were told that it will be delivered by 10:45. We called pizza hut at 11:15 and they told us that our order was cancelled by the store (Aliganj store). We did not cancel the order and it was only after we called that we got to know the order was cancelled. The store cancelled the order without even informing us and moreover failed to keep their obligations as this was a proper contract and a breach took place...

We have ordered a pizza on aug 19th and as they did not deliver it on time, we requested for a cancellation and refund of the money as i have paid it online.

Now, its been more than a month and i have been following up with them since last couple of days. But, they are unable to give any details on the refund.

Even the customer care people keep me on hold for more than 15 mins when i call and none responds to...

On 23/08/2017 i ordered the pizza through online transaction. While i was doing the payment the order did get confirmation but the amount of order was debited from my account. This money has not been reimbursed till now. I immediately called up, they said that you'll get the refund within a week. After twenty days, again i called up and again they said the same thing. Now it has been more than a month and i didn't get my refund. Kindly look...

I would like to officially register a complaint against the management team of pizza hut under the jurisdiction of sector 20 police station. When an incident of daily collection being stolen from the store occurred at the same store the minimum wage employees were harassed, beaten and locked up for almost the whole day yesterday. While the assistant manager who was in-charge of the money laid blame on others. The manager who also gets a daily...

Hi team

On 1st july i have lost the helmet (Cost: rs 2000) on pizz hut outlet (Marathalli, spice garden, bangalore).

I came to know regarding the incident after 3-4 days, once i visited the store the manager denied according to the policy it was not their responsibility which i did understand, however, i told them to check the cctv footage, they told they need some time after weeks of follow-up they informed...