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Policy Bazaar Complaints & Reviews

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Last updated Mar 27, 2024
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Policy Bazaar Phone Numbers

Phone
+1 80 0103 3999
302
283
Fax
+91 12 4456 2901
+91 12 4456 2902

Policy Bazaar Website

Policy Bazaar Head Office Address

Ground Floor, 119,
Sector 44

Gurgaon
Gurgaon District
Haryana
India
122001

Policy Bazaar reviews & complaints page 3

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C
chinnachammy balasubramanian
from Chennai, Tamil Nadu
Jul 27, 2023
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After Policy renewal old policy copy issued

Address:Chennai

I have renewed my 2 wheeler Insurance policy.
Instead of the update new policy with the validity they issued the old copy of the policy. Even after repeat mails there are no response. Even their customer care toll free no is pathetic....
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M
Murali Krishna Kashuvojula
Jul 21, 2023
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Claim Process and Settlement

Address:Hyderabad

I have a registered a Claim on 18/07/2023 and on the same day Car was handed over to the garage. Today is the 4th day and there is no progress on the work. To say, work has been not initiated at all. I'm need of Car and helpless without which I'm facing huge problems including my family - Wife, Children. Being the rainy season I'm dropping and picking up my children on two wheeler in rain. Moreover, I'm travelling for all works and needs...
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V
vishal anand 700106
Jul 21, 2023
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Frequent calls from them

One day policy bazae called be that i have visited there website a apply for a policy even though i have not visted a single time in there website they now my date of birth and various details to my astonishment i have told them that i have not register any policy then they started arguing me that ihave visited there website i also told thet iam a student then how can i take up any poicy then start demanding my father no saying thet my father...
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S
Skalzang Dawa
Jul 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Constant calls from Policybazaar agents HARASSING me with calls

I am getting constant calls from Policy Bazar regarding their schemes and all. I have not bought any policy but still getting constant calls. I am getting 7-10 calls since last 4-5 days continuously. I already informed the agents not to call me again as i am not interested, but still they are HARRASING me with their calls. I have already emailed policy bazaar regarding it.

Kindly inform policy bazaar to delete my account permanently...
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M
mjr12345
Jul 14, 2023
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Getting spammed on emails everyday

I have not registered on the Policy Bazaar platform and I don't know where they got my email from but they have been spamming my mail inbox almost everyday.

I reached to their customer support asking to delete my account, personal data and opt me out of all communications. I got a reply back from them asking me the contact info on which I want to stop receiving the communications. I sent them my mail ID to which I have not...
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D
dom100
from Delhi, Delhi
Jul 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of 2 wheeler insurance amount- Booking ID- 56587725

I have purchased the Insurance policy on 3rd July 2023, only booking ID[protected] was generated and on going to the KYC step due to technical issue it was not going ahead.

I have reached out to the customer support team who were redirecting me to multiple teams and gave false assurances that the policy would be generated but no confirmation nor any details have been generated.

I would like an immediate refund...
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D
dom100
from Delhi, Delhi
Jul 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of 2 Wheeler Insurance Amount

I have paid the two wheeler insurance amount, booking ID was generated but KYC process couldn't go through due to technical issue.
No policy was generated and customer service is making false promises on the timelines.

Booking ID[protected]
Refund amount- Rs.1142/-...
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santhoshkaipuzha
from Ferokh, Kerala
Jul 2, 2023
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2 wheeler policy number or policy not issued after payment

Address:Plot No.119, Sector - 44, Gurgaon, Haryana – 122001

I took an insurance policy of my 2 wheeler KL05AS4833 TVS NTORQ. through policy bazar. but after payment policy is not issued yet, Booking ID is
[protected].An sms received with a faked link.not able to download policy...
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S
Souvik0508
Jun 29, 2023
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Money got deducted need a refund

I was doing a insurance of my motor bike today with the contact no-[protected]. I paid in Bajaj Allianz through Paytm upi. but the amount got deducted and the ckyc was not done the transaction got cancelled. I need my refund as the amount is still not reflected in my account....
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A
ajisouparnika
Jun 21, 2023
Jun 23, 2023
This thread was updated on Jun 23, 2023
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Non settling of claim/ issue of do

My vehicle No. kl23r2022 met with accident on 13 Apr 2023. initial claim form submitted on 19 Apr to the nearest uiic office. uiic took 11 days to approve the garage to commence work. work completed by Ford on 30 may 2023 and surveyor done the final survey. he uploaded the file on 09 may 2023 . I requested the pb to make payment to garage directly as the amount is above 2 lakh. I started calling PB customer care since 09 apr 2023 for issue...
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S
Simranb9
from PUNE, Maharashtra
Jun 13, 2023
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Delay in medical insurance claim by 10 months

My Father was hospitalized on 3rd of September 2022 and I have opted for health insurance through my office, I informed TPA Policy Bazar on the 5th itself and submiited all the rekavant documents by the 13th September after that company kept asking for another document I couriered them documents thrice in which once they even sent me wrong persons information after which I replied and then it took another 2 weeks for TPA to respond and asked...
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H
Harshil2705
Jun 5, 2023
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Too much harassment call

Hello consumer complaint team the POLICY BAZAR Company Daily too much calls in a day they were 10/15 calls from different different number i even don't how they contact how number meet irrelevant loan credit card offers giving & they also give my number to other fraud company from BANGLORE Same Offers loan/credit card i requested to u strictly take an action against them & stop calling & messages...
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R
rian1992
May 29, 2023
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Complaint about repeated calls

I visited policy bazar website to check some information, after entering my name and mobile number, I spoke to a representative named Durgesh Kumar Choubey, I never agreed for any calls from him or anyone from policybazar, After which I kept on receiving repeated calls from different landline numbers sometimes 3-4 times a day. I am not able to block these numbers because all of them are different numbers. I want to make a complaint about...
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P
Prakashkb0989
from Coimbatore, Tamil Nadu
May 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two Wheeler Insurance Renewal Failed

My Name is Prakash Kumar B. On[protected] Tuesday i tried to renew my two wheeler insurance policy on policy bazar web site and made the payment i have uploaded my RC copy of the vehicle but i could not upload my driving license and voter id for address proof and id proof and every time it shows my details are not valid there fore please refund my payment
My vehicle number is TN38AB5054
and My refernce id is[protected]...
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K
kmohan920
May 21, 2023
Jun 6, 2023
This thread was updated on Jun 6, 2023
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Policybazaar Motor Insurance Policy Update Needed - Worst Customer Service

Hi

I have an existing policy for 4 wheeler.

I have renewed this policy again and the new policy no is - OG[protected]-00020287.

Details in the new policy are wrong like Vehicle No, along with other details too like manufacturing year, registration year. However all information is correct in the last year insurance policy taken from policybaazar itself.

Name, address, phone number...
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A
Akhil girija nair
May 15, 2023
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Reimbursement of claim

Claim not yet settled. It's been more than 2 months. Claim pending from policy bazaar side. Poor response from customer care service team. Vehicle number HP38 F4273....
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A
Amit Kumar2405
from Chandigarh, Punjab
May 9, 2023
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Complaint Regarding Delay in Claim Settlement (Policy No. 22300031220160288346)

Address:Divisional office 30, gurugram, unit no 34,35, 6A, 6b, ground floor, vipul trade centre, sector 48, sohana road

I am writing to bring to your attention the unsatisfactory service that I have received from Policy Bazaar regarding my motor insurance policy (Policy No.[protected]). I purchased the policy through Policy Bazaar Insurance Brokers Pvt. Ltd. on[protected].

On 13-April-2023, my car (Nissan Magnite) (Vehicle No.CH01CE-5981) was hit by an unknown truck at one of the light points around sector 46 in Chandigarh. The accident...
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J
from Darjeeling, West Bengal
May 6, 2023
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Im complaining about not getting my refund

Address:Gurgaon

It’s been 2-3 months that I’m trying to get my refund from this policy bazaar but they are only giving me excuses I have spent total of 6270 rupees. I have tweeted them as well @ Policybazaar and @ HDFCLIFE but they are only asking me time...
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A
anamika9292
from Bhilai, Chhattisgarh
May 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changes Required in Policy Details

Address:Borsi, Durg, Chhattisgarh (491001)

I took my 4 wheeler policy from polict bazar on 2nd MAY 2023. Its been 4th days to renew my 4 wheeler policy from policy bazar. In my policy chasis no is putted wrong by mistake. I complained and requested to the policy bazar to do the necessary change. But I didn't get any response from policy bazar.

My policy no is[protected]
Insured's name- Ram kumar dewangan
Contact no- [protected]
4 wheeler model- ZEN...
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T
Tarun Swarup
May 4, 2023
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Not getting refund of premium for cancelled policy

Address:Plot no 119, sector 44, Gurgaon

Ticket ID - PB95323867

I have applied for port of health insurance Policy from HDFC ergo to Niva Bupa, through Policy Bazaar.
On 10th March '23. I paid Rs. 36879. as premium for one year.
After it, i was asked to share medical history of all members of my family, my wife Harsh Swarup had undergone a surgery ( recovered well after surgery) in Feb. 2014 for 'Pott. Spine '. I sent documents related to this. br...
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