Policy Bazaar Complaints & Reviews

I renewed bike insurance on 12 March 2023 but the policy is not issued till now.
Bike Regn No.- PB65AD 8305
Owner- Arjun Rathor
E Mail ID- [protected]@gmail.com
Paid Amount Rs.- 1263/- on 12 March 2023
Mobile No.- for corresponding only- [protected]

I have renewed bike insurance as per under noted details but the policy is not issued till now.
Bike Regn No.- PB65AD 8305
Date of renewal- 12 March 2023
Owner- Arjun Rathor
E Mail ID- [protected]@gmail.com
Paid Amount Rs.- 1263/- on 12 March 2023
Mobile No.- for corresponding only- [protected]

Namaskar ji
I have renewed bike insurance as per under noted details but the policy is not issued till now.
Bike Regn No.- PB65AD 8305
Date of renewal- 12 March 2023
Owner- Arjun Rathor
E Mail ID- [protected]@gmail.com
Paid Amount Rs.- 1263/- on 12 March 2023
Mobile No.- for corresponding only- [protected]

[protected] is my registered mobile number. On which im getting continues call from policy bazaar agents. Once I told I'm not interested in any kind of policy than also Agent Mr. Hemant Kumar, forcefully asking to tell him the reason, that why I'm not interested in insurance policy . Is this a joke that policy bazaar nonsense people will manipulate, a people those who r not interested in insurance policy, why?, what ? When? How ?...

Policy bazaar excutives Mr Sandeep promised me that if you pay insurance premium of Rs.49704/- for 3 years through credit card you will get interest free EMI. As per his instructions i have paid my HDFC ERGO health insurance policy paid for 3 years of Rs.49704/-. But i knew that through my monthly bank statement the above said amount is EMI with interest. Many times i begged and requested to refund of Processing fee.GST & Interest to the policy bazaar but they are not ready to listen customers issues. They are not proper responded. I have sent all the required documents but they were not examined properly. Kindly refund the above said amount otherwise i will go to consumer court.

I have opted for TATA AIA term insurance and the amount was paid by me on[protected] and the same was deducted from my standing instruction on[protected]

Policy Bazaar executives have been calling me everyday since the last couple of months. They call twice, even thrice a day, without fail. They allege that I visited the company’s website and looked for different types of insurances, but I have NEVER visited the website, and neither am I interested in taking insurance from them.
Whenever I have picked up their call, someone from the company alleges that I was looking for insurance at their website, they have specific data about it. When I deny, they go into their usual excuse that I must have forgotten or someone else from my family must have used my number to do so. I know my family, and I know for a fact that they have never used my number, and I have never visited their website. I will make sure that I never visit their website anytime in the future too. This is clearly harassment. This has been very frustrating and disturbing.
Some executives even go in denial, saying that their data is correct and I did visit the website. I have told the executives to update their systems repeatedly but after picking up the calls, intensity of calling from this company increases much more. It just worsens when you try to reason with them. There is no respite, even after stating that I am NOT interested on calls.
I have blocked multiple numbers from this company. This is unprofessional and pathetic, very cheap behavior to make sales. Customers are harassed at the expense of profits.

Policy Bazaar executives have been calling me every day for the last couple of months. They call twice, even thrice a day, without fail. They allege that I visited the company’s website and looked for different types of insurance, but I have NEVER visited the website, and neither am I interested in taking insurance from them.
Whenever I picked up their call, someone from the company alleged that I was looking for insurance on their website, they have specific data about it. When I deny it, they go into their usual excuse that I must have forgotten or someone else from my family must have used my number to do so. I know my family, and I know for a fact that they have never used my number, and I have never visited their website. I will make sure that I never visit their website anytime in the future too. This is clearly harassment. This has been very frustrating and disturbing.
Some executives even go in denial, saying that their data is correct and I did visit the website. I have told the executives to update their systems repeatedly but after picking up the calls, the intensity of calling from this company increases much more. It just worsens when you try to reason with them. There is no respite, even after stating that I am NOT interested.
I have blocked multiple numbers from this company. This is unprofessional and pathetic, very cheap behavior to make sales. Customers are harassed at the expense of profits.

Application No.:[protected]
Plan: HDFC Life Click 2 Protect Super(spl)
I have bought this policy 20 days back from policy bazar where I also made the payment. However this policy has not been issued till now and everytime I do a follow-up they make a new story. The process is very slow and I am very much disappointed by such service. When asked for cancellation they say that around 2000 INR will be deducted. When the company is taking so long to issue policy then why I should bear the loss of money

Application# C[protected]
Transaction ID# PB65208187

I have paid for term insurance, since it's been more than 3 weeks, i haven't received my policy copy, when I call the customer care team they are giving wrong information, I have sent all the documents and medical test also been completed, till now policy bazaar app showing medical test is pending, when I spoke to the customer care of policy bazaar they are saying medical test is completed, I am really sick and tired with the policy bazaar people, since they are not replying anything in professional way, everything I need to educate them on the way they doesn't know anything.

I have taken Term life plan from Policy bazaar. Initially they forced me for 2 crore plan from MAx by giving FALSE promises. Then they said its best think if still want change we will change to 1 crore. During physical medical.
I aslo notified them that i'll only take policy if physical medical os done and 1 crore plan.

Still they issue policy without physical medical and changing plan from 2 crore to 1 crore.
When I put cancellation they deducted 4000/- without my fault. This is their mistake.

My car insurance was expiring on 19 Jan 22. After thorough research, i finalised on a policy from DIGIT through Policy Bazaar and paid Rs 9498 on 16 Jan followed by submission of car INSP photos and KYC on 17 Jan. Since that day I have been in continuous touch with policy Bazaar waiting long hours on hold. They clarified to me that my KYC and videos have been approved and the policy will be issued shortly. The delay is only due to a technical...

I have apply for car comprehensive insurance plan on policy bazar application on 19th January'23.

One of the chat assistant manila Verma emp I'd (PW06222) ask me to make payment first and then we will guide you.

I have make payment of 4187, however she said that it will reflect in 20 min.

However it's been 3 days now, it still not reflecting, even they are not providing the way to complaint.

Request either get my policy or my money back.

I send many mails am stuck in other state you give the policy or not Transaction I'd;PB63726410, you not send my policy or refund within 2 days I attend suicide
Vehicle num;TN43D4611

I have purchased travel policy of tata aig via policy bazar. few days back I come to know that policy never issued by tata aig. but policy bazar never told me and did not refunded my money.

Sir I paid my commercial vehicle insurance amount rs17751/-at 15 days before, i want my insurance details or refund, am stuck in other state on 15 days, no response from him after the payment, many time I try to call at catch them bt no response from the company
Transaction I'd;PB63726410
UTR num;[protected]
Vehicle number;TN43D4611...

I sent email to policy Bazaar customer care to cancel the insurance policy of my car with Policy Number AU[protected] Reference ID:[protected] on dec 05 2022 because I sold the car for my personal reasons and requested for refund for the remaining period. Till now no update about. without refunding the remaining PB representative closing my complaint's and saying its resolved while they are keeping my money.

we are trusting and...

Dear Sir/Madam
I brought a policy from policybazaar.com. First of all i was checking the policy after putting my details and they started calling me and then i buy one policy. But they gave me totally wrong information regarding policy and i request to callback 5-6 times i didn't get any call they i tried my call connected and i request them to proceed my insurance for freelook cancellation because the document i got that is totally opposite what they said.
Everytime they tried to convence me but didn't proceed for freelook cancellation.
I have lost my 5192rs in this fraud. That guy is also blocked me and his manager also blocked my number.
I talk to Tata AIA regarding policy they said your account is surenderd we can't refund your money.

I am getting mininum two calls everyday from policy bazaar even after telling i am not interested. Now they keep giving missed calls. This is happening since a month. Please look into this and provide a solution. I dont want any business form policy bazaar.

Below are few of their numbers:
+[protected]
+[protected]
+[protected]
+[protected]
+[protected]

On 30th sep m purchase a health insurance with free of cost extra accidental cover of Rs 10 lakh but after purchase the didnt pickup call the give fraud no. fraud peoples and then m talk with sr manager the tell me we give only 5 lakh cover but after some time they also not pick up my call and not reply any message