Policy Bazaar Complaints & Reviews

They are calling me and my mom daily twice or thrice to give an explanation about the policy. I told them plenty times I don't need it. still they keep on calling me daily. such a nuisance behaviour they are doing.

I had claimed for my new vehicle. Unfortunately the support i recieved from the team policy bazaar is really heart breaking.
They sell to support but during claims u are just left to call with no response. Or even a worst advise to go for legal course. Rather then solving the issues.

It took policy bazar more than a month to say the policy canot be renewed. All this while a PED was done for a star policy for my mother in law. Multiple contacts all giving me fake assurances. Started with sapna Sharma, gaurav adhikari, Monica, raja and now Armaan. It's so pathetic that now every day same subject is copied and I m told they tried reaching me. Insurance renewed on 3rd June and I was forced to do that .

I've raised a Claim in Policy Bazzar on 14th May 2022 for the Windshield replacement. As per Policy Bazzar suggested I've done the replacement and paid my own cash payment and I've received a estimation bill and invoice copy and submitted via eMail to Policy Bazzar on 21st May. I've all the correspondence eMail communication. So many times I've called them still now I didn't get proper response, With this complaint I've attached all the details.

Please reach out to me, here is my eMail Id [protected]@gmail.com for more details.

Could you please take a necessary action and do the needful.

I renewed my Two wheeler insurance Comprehensive policy through policybazaar.com.
After successful payment they informed to upload RC copy.As per the instruction from policybazaar.com i have uploaded the RC copy.The website page shows its is successfully unloaded.but the policy is not provided yet.Proposal Summary is provided.
Your Reference ID:[protected]
Insurer Name :United India Insurance
Premium:₹ 906.0
Vehicle Registration Number:KL05AS4833
Model and variant name:TVS NTORQ STD (124.5 CC)

Booking ID:[protected]

We have take policy with Policy Bazaar. Till I made payment they called me daily twice. Once I uploaded all documents and payment made, it is taking them 45 days in issuing the policy.

I made payment on 28th May 2022 and till date (29th Jun 2022) Policy is not issued. We uploaded all required documents in the site 28th May 2022.

We need Policy issuance documents to be shared immediately.

I bought a term insurance from policy bazar. But before issue of policy I changed my decision and asked them to return my premium. They agreed but did not return my premium. Ref. ID[protected], Raman Jain

I want to remove my mobile number and other data from the Policy Bazaar site. Currently, they don't have the option to remove or deactivate the account. They have been pestering me daily with calls about Life Insurance policies which I have never inquired about.
Please remove my data and account corresponding to mobile number [protected]...

Mene policy bazar se bike ka insurance kraya jisme meri bike number glt dal diya hee DL09SBK2335 likha hai joski original number DL9SBK 2335 hee is mistake ko solve kar diya jaye

These bunch o[censored]nprofessionals, made me pay premium for the GPA endorsment, to an incorrect account number belonging to NIVA BUPA.

Now they are not refunding my amount and denying any explanation or response. Its been a month now and still this useless bunch has not responded.

Hi Team,
I have sent a request to delete the data of mine in the name of Chakravarthi T. But the policy bazaar denied to delete my data. Could anyone please help me on this? Why the policy bazaar is against my data protection regulation? Where is GDPR? Please correct me if I am wrong.
The customer service called me and informed that they won't delete, instead block the communication. Please find the reference number of recorded call: PB83913864.

Kindly do the needful.

Thanks and Regards,
Chakravarthi

I have made payment for porting my health insurance policy from Universal Sompo to Royal Sundaram Arogya sanjeevani health insurance. I paid Rs.9267 on 15th June. Still waiting for update on my policy. Everyday when I reach them, they say tomorrow or 2 to 3 days issue will be resolved but till date it is pending and I have not received the policy. Please help. Transaction ID: PB

Hope you guys are fine in this pandemic era. Today sadly I'm here for one of my concern which really make me very upset because of your representative behavior (sales as well as service).
Here I’m elaborating, please go through it.
Your sales executive Mr. Adil Hasan (PW28289) did my two car policy in which first one creta 1.5Ex diesel is mine and another one swift vxi is for my father in law(Gopal Prasad). Mine policy was perfectly fine, I don’t have any issue in that. But for my father in law policy which I've done by the help of Mr. Adil Hasan(PW28289), he did so many mistakes for example mobile number updated wrongly, insurer Name written wrongly and Insurer address too. I already told to Adil I've old soft copy of insurance please fill from that softcopy but he is very much confident. After mistakes done by him he said I as Adil will correct / fix this issue. Then i send to him in their WhatsApp number “[protected] “ of old insurance soft copy. You can also find the WhatsApp snapshot time was also mentioned. All this happened around 11:00Am, 13th June 2022. After this incident Mr. Adil disappeared. I called him so many times as well as your customer care number. That snaps also I'm attaching here please look into those snaps. Infact your senior customer executive given me wrong statements.
This is the first day what I'm getting your response from you guys. How anybody can trust on you guys for upcoming 365 days

I had made the mistake of applying for a credit card on your site and after that I am every day getting calls on my mobile and my parents mobile asking me to apply for credit cards. If you harass customers like this do you think any one will ever apply or be interested in your products. I am very disappointed by your site and will never ever buy or support any product. email: cishan @ gmail dot com

I keep getting the calls from the call center. I have been telling that not interested in getting any policy. Still, they call and harass.They are bombarding with lot of calls. I requested many times to not to call. But, this is really get out of hands and crossing all limits.

I want to file a complaint against Nitin (AM) policy bazaar plot no 95, of insurances and Komal Shukla (motor chat team) his so called girlfriend they both have harrased my husband i want some strict actions to be taken against them ASAP!!! otherwise if I visit that company they will face consequences...they says to my husband if he wants to be in the team have to work according to them and if he picks any lead of his so called ### girlfriend then this ### Nitin will move him to the another department if no actions were taken i will surely visit this company and this will be worse for them both...i want reply on this complaint.

I am here to file a complaint again policy bazaar. Where employees are forced to work a whole week employees does not have their own life?????? what the hell is going on in this company i will sue this company if i see anything again like this ### change this behaviour right away otherwise you will face consequences...

My car got damaged and policybazaar got repaired my car but claim was rejected
twice
Claim No-PB369773 & PB582564, Now customer care no of policybazaar not picking may call also I am being cheated and harrased by policybazaar team
please help me

My Car No MH12ML9426
Registerd Mob No [protected]

On 21 May, I was trying to renew my two wheeler insurance of National Insurance Company from policy bazaar web portal.After submitting the details of my policy when I completed the payment from my UPI app, It did not show payment done on webpage but money is debited from my account.So kindly i request you to refund my money.
I am providing the screenshot of the payment done by me.

Thanking you

Dear policy bazaar team

I am Saket kumar roushan my policy number is[protected]
My registered mobile number is [protected]
I want to cancel my aditya birla helth insurance policy
Due to many negligence from end of policy bazaar
During buying the policy Mr atul(customer executive)
Told that if you complete daily 10000 steps than Helth return points will reflect in your active app
But it's not reflecting and I had told him that my last year HR Points also not reflecting than he told I will resolve all the issue but he didn't

Again I told about my issues to satyam Tiwari my relationship manager he told I will resolve but still no any response.
So it's my gentle request I have buy this policy for two years (02) please cancel my insurance and refund amount except 03 month which I availed. I am not happy with policy bazaar and aditya birla helth insurance team too

Thank you