Policy Bazaar Complaints & Reviews

I Manik wants to discontinue using my mobile number which is linked to PolicyBazaar Account as well.

I have asked PolicyBazaar to permanently erase my account from their database but they are not doing it.

I request Consumer Complaints to intervene & ask PolicyBazaar to permanently delete my account.

Manik
[protected]
[protected]@gmail.com...

My loan requirement was of 6L with following conditions:- 2 years tenure, 11% rate of interest.

Policy bazaar employee Ankita Gupta somehow by asking me different documents and otps that I receive on my phone approves the loan without my consent with paysense for 5L, 4 years tenure, rate of interest 18% per annum and then forces me to take 1L from Bajaj.

I was totally shocked to see paysense crediting amount in my account 4.7L that too after deducting 25k+ processing fee.

I always told her that before processing anything, I need to make sure my requirements are met. Also it was very surprising how paysense blatantly send the amount in my account with any intimation.

Paysense need to remove this money from my account ASAP as I have never given a go ahead to take a loan from them.

Policy bazaar you need to have better employees who understands people's needs and not just push them in a pit just to make sales.

I have renewed my 2 wheeler insurance (TN12-T-1584) on 14th July 2023.
On suceesful payment for policy renewal I got the old policy delivered IPO the new renewed policy with one Year extended validity.
The same was communicated over phone as well as through email.
No update received received yet where I need that renewed policy immediately as the old policy validity is expired.
Over a period there are more calls...

I have renewed my 2 wheeler Insurance policy.
Instead of the update new policy with the validity they issued the old copy of the policy. Even after repeat mails there are no response. Even their customer care toll free no is pathetic.

I have a registered a Claim on 18/07/2023 and on the same day Car was handed over to the garage. Today is the 4th day and there is no progress on the work. To say, work has been not initiated at all. I'm need of Car and helpless without which I'm facing huge problems including my family - Wife, Children. Being the rainy season I'm dropping and picking up my children on two wheeler in rain. Moreover, I'm travelling for all works and needs...

One day policy bazae called be that i have visited there website a apply for a policy even though i have not visted a single time in there website they now my date of birth and various details to my astonishment i have told them that i have not register any policy then they started arguing me that ihave visited there website i also told thet iam a student then how can i take up any poicy then start demanding my father no saying thet my father has visted there website even though there is no chance because my father does not hoe to operate all these but still they countinue to argue with me to give my fathers phone no after that frequent calls are comming something like 5-6 calls a day
i have also complain about this to ther coustmer care no twice but no action has been taken then they start calling from no which cannot be blocked in true caller like local nos
plss help i am fed up with these calls

I am getting constant calls from Policy Bazar regarding their schemes and all. I have not bought any policy but still getting constant calls. I am getting 7-10 calls since last 4-5 days continuously. I already informed the agents not to call me again as i am not interested, but still they are HARRASING me with their calls. I have already emailed policy bazaar regarding it.

Kindly inform policy bazaar to delete my account permanently...

I have not registered on the Policy Bazaar platform and I don't know where they got my email from but they have been spamming my mail inbox almost everyday.

I reached to their customer support asking to delete my account, personal data and opt me out of all communications. I got a reply back from them asking me the contact info on which I want to stop receiving the communications. I sent them my mail ID to which I have not received any reply. I am still getting spammed for more than 2 weeks now and I have tried many many times to contact Policy Bazaar but they keep ignoring me.

Also my request to delete all my personal data was completely ignored as I was only asked about my contact ID.

The first mail was sent on 2nd July 2023 3:02 pm IST. The person who replied to me was: Rajat(BPW44209)

Ignoring the people you're sending your promotional mails is awful. After this experience of getting ignored by customer support many many times, I will never buy any policies from them or not even register on their platform.

I have purchased the Insurance policy on 3rd July 2023, only booking ID[protected] was generated and on going to the KYC step due to technical issue it was not going ahead.

I have reached out to the customer support team who were redirecting me to multiple teams and gave false assurances that the policy would be generated but no confirmation nor any details have been generated.

I would like an immediate refund...

I have paid the two wheeler insurance amount, booking ID was generated but KYC process couldn't go through due to technical issue.
No policy was generated and customer service is making false promises on the timelines.

Booking ID[protected]
Refund amount- Rs.1142/-...

I took an insurance policy of my 2 wheeler KL05AS4833 TVS NTORQ. through policy bazar. but after payment policy is not issued yet, Booking ID is
[protected].An sms received with a faked link.not able to download policy

I was doing a insurance of my motor bike today with the contact no-[protected]. I paid in Bajaj Allianz through Paytm upi. but the amount got deducted and the ckyc was not done the transaction got cancelled. I need my refund as the amount is still not reflected in my account.

My vehicle No. kl23r2022 met with accident on 13 Apr 2023. initial claim form submitted on 19 Apr to the nearest uiic office. uiic took 11 days to approve the garage to commence work. work completed by Ford on 30 may 2023 and surveyor done the final survey. he uploaded the file on 09 may 2023 . I requested the pb to make payment to garage directly as the amount is above 2 lakh. I started calling PB customer care since 09 apr 2023 for issue of delivery order and settlement of claim. But daily I get the answer from them are same " We took up the case with uiic authorities, your Del Order will be released by Today (same day) by 5 O clock. It is been repeated till today (21.06.2023) Today at 5.30 PM also I head the same reply. The call centre are not ready to give contact number of any Higher level Officers . Claim no - [protected]C[protected]

My Father was hospitalized on 3rd of September 2022 and I have opted for health insurance through my office, I informed TPA Policy Bazar on the 5th itself and submiited all the rekavant documents by the 13th September after that company kept asking for another document I couriered them documents thrice in which once they even sent me wrong persons information after which I replied and then it took another 2 weeks for TPA to respond and asked for correct information another charge that hospital had mentioned as administration charges of nearly 13000 TPA wanted breakdown of that we sent that but they again asked for the reason I was so done with it I asked them not pay it and jut proceed with my claim but till date there is no response. I have been chasing and I can literally say I have harassed. Policy bazar, Raksha TPA and Oriental insurance has treated us with utmost disrespect. As a consumer I feel I have made life biggest mistake. I request you to please take action against them and please process my claim and I also raised a grievance but there is no response. The Service provided by Vanshu Harjani, Kunal Sahi, Sajja and Ruchi has been disgraceful. I have been harassed mentally.

Hello consumer complaint team the POLICY BAZAR Company Daily too much calls in a day they were 10/15 calls from different different number i even don't how they contact how number meet irrelevant loan credit card offers giving & they also give my number to other fraud company from BANGLORE Same Offers loan/credit card i requested to u strictly take an action against them & stop calling & messages

I visited policy bazar website to check some information, after entering my name and mobile number, I spoke to a representative named Durgesh Kumar Choubey, I never agreed for any calls from him or anyone from policybazar, After which I kept on receiving repeated calls from different landline numbers sometimes 3-4 times a day. I am not able to block these numbers because all of them are different numbers. I want to make a complaint about these repeated unnecessary calls I am receiving several times in a day. Stop calling people. This is extremely annoying. Please report this to policy bazar and stop this nuisance immediately

My Name is Prakash Kumar B. On[protected] Tuesday i tried to renew my two wheeler insurance policy on policy bazar web site and made the payment i have uploaded my RC copy of the vehicle but i could not upload my driving license and voter id for address proof and id proof and every time it shows my details are not valid there fore please refund my payment
My vehicle number is TN38AB5054
and My refernce id is[protected]

Hi

I have an existing policy for 4 wheeler.

I have renewed this policy again and the new policy no is - OG[protected]-00020287.

Details in the new policy are wrong like Vehicle No, along with other details too like manufacturing year, registration year. However all information is correct in the last year insurance policy taken from policybaazar itself.

Name, address, phone number details are correct and i have done the payment from my account that is also reflecting in policybaazar account as well as in my bank account.

I have contacted policybazaar customer care just after 2-3 mins of renewing policy online, but even after 4-5 days they are not updating policy. Also saying, this policy does not belong to you and refund and cancellation will not be processed, how come it possible?

Name of Insurer, address, mobile, email details are correct, moreover payment has been done by my side, it was renewed policy. Portal did not ask for anything while renewing policy.

Need help policybazaar team, else need to opt for other options of grievance redressal provided by the IRDAI.

Claim not yet settled. It's been more than 2 months. Claim pending from policy bazaar side. Poor response from customer care service team. Vehicle number HP38 F4273.

I am writing to bring to your attention the unsatisfactory service that I have received from Policy Bazaar regarding my motor insurance policy (Policy No.[protected]). I purchased the policy through Policy Bazaar Insurance Brokers Pvt. Ltd. on[protected].

On 13-April-2023, my car (Nissan Magnite) (Vehicle No.CH01CE-5981) was hit by an unknown truck at one of the light points around sector 46 in Chandigarh. The accident severely damaged my car, which was insured by United India Insurance company. I immediately registered a DDR at the nearest police station and informed the service center about the incident. A representative from the service center contacted the surveyor, who examined the car on 17-April-2023 and submitted the report to insurance company.

It has been more than 25 days since the accident, and I have not received any update from Policy Bazaar regarding the claim settlement. I have been continuously following up with customer care representatives of POLICY BAZAAR, who always promise to get back to me but fail to do so. My car has already been repaired, and the cost of the repairs, as informed by the Nissan Magnite service center in Chandigarh, is approximately Rs. 25, 000.

I am extremely disappointed with the way Policy Bazaar is handling my claim. The agents are not performing their duties and are harassing me. This delay is not only affecting my day-to-day work, but it is also causing me mental harassment.

I request you to take this matter seriously and help me to resolve the issue at the earliest. I hope you will consider my complaint on priority and take appropriate action to resolve the issue.