Policy Bazaar Complaints & Reviews

I have renewed health insurance for 2 years for 18 months with no cost emi and their agent Mrs. Kajal Anthwal has told that it takes 24hrs to convert into no-cost emi.

Now I have got the whole bill.

I have been following up from 12 days they are just arranging the call and not giving the proper solution.

They are saying that now also you can convert. I then told them that you pay the interest then I am ready to do it.

They are just arranging the calls and not giving proper solution. Mr. Subrata Paul is Kajal's senior he rarely responds to the calls as he knows very well that the fault is from their end.

I want them to pay the interest if I convert into 24 months otherwise give me whatever has been conveyed to me. Even if I pay the bill I need refund from them.

Dear sir

my name is Veer Singh my policy name Bajaj Allianz capital goal surakha
transaction UPI id PB55919626 DATE 8/AUG/2022 Amount is 2048
cancel date 8/AUG/2022 Receive money after cancel date RS 1000 only
and (not recive 1045 ) please help me to back my money

sincerely
veer singh

We registered our claim on 9th September 2022 through Policybazar & expected our vehicle will be returned 10-12 days as shared by Maruti Service Masters & Policy Bazaar but till now we haven’t got the vehicle on repeatedly calling to Policybazaar we came to know that some PI approval is pending due to some confusion in policy date & date of issue of policy which happened last year in October 2021. We paid the money on 26 or 27th & uploaded video on their app on 27th October & got the policy issued on & dated 30th October 2021.

We don’t know where things went wrong but we are suffering a lot because of delay of delivery of our vehicle DL6CR5843

Was updated on Oct 08, 2022
I am not interested to take any type of call from policybazaar.com.This site call me again and again.I just called one executive one year ago and told to them.But they called me this year for renewal of car policy again.It make me disturbed.Consider my privacy.I am not interested to bussiness with you.I have another way to buy policy.NEVER disturb me again.
my registered mail ID in policybazaar.com...

Just policybazaar call india to uk I want apply icici prudential policy bazzar investment plan
Policy nober OP00468251
Jignesh raman
30 parry Street le53nl
Leicester UK
[protected]
Email send refunded money
I want get refunded
Why are chitting someone I want family members not getting policy my friends not get policy chitting 110 pound
I will not trusted I have peper work india court case

Ref customer ID 55147000
Srinivasan

Hi please find the attached screenshot that i have taken.
My father has made 2 credit card transaction on 11 August 2022 and the cancellation was
requested and the same was initiated by Niva Bupa for cancellation of Niva Bupa health insurance policy.
You have said that the policy got cancelled with the following application no

[protected] - Rs 21520
[protected]- Rs 82047
[protected]- Rs 2492
[protected] - Rs 16114.

Please refer the screenshot that i have attached .
You have so far made refund for 61646.
But the total payment made for the application is 122173.
The balance amount 60527 is yet to be refunded .
It's more than 40 days and i am still getting the emi payment statement.
Please initiate the complete refund and make my life from getting miserable.
Thanks
Srinivasan K B
Show quoted text

Hi Team,

I have taken a policy from Policy bazar and raised a claim however its been more than 2 months still i have no update or assistance from them.

Very unprofessional executives even during the sales call. Didn't go with their service because of this.

We are taking CAR Insurance policy from Policy bazar on regular basis for convenient, So our previous policy ( Cholamandalm) got expired and we renewed again with other in company ( ORiantal Insurence ) from Policy bazar only, at the time they have filled wrong details which we have noticed post issuance of the policy. In this we failed to noticed the start of policy date. They have delayed the start by 6 days but we have made payment before the due date.
If they have delayed they have not asked for the Physical Survey (PS) of the the car now our car meet with the accident and Orinatal is refusing for the settlement stating PS not done hence your claim denied we approached Policy bazar they are saying they cant do any thing in this case.
Now we are unable to understand what we suppose to do it.

Its seems Policy bazar is just focused to collect money and forget. So irresponsible act from them. Highly unprofessional approach.
MUST AVOID policy Bzara

They have issued the policy with incorrect address and when requested for reissue they are not providing any support.

Dear sir, i bought a motor policy from policy bazaar through a policy bazaar partner. The partner code is IP81121.
They login my policy and issued the policy same day. But policy bazaar partner given wrong details about my previous insurance and its expiry.insurer cannot give claim If any claim came in future becuase of this wrong information.
So i informed the same to policy bazaar partners and requested them to cancel the policy and refund. They requested me to buy a alternative policy for the same vehicle again and create a ticket for cancellation. As they said again i bought a policy and created the ticket for first policy cancellation. So far no reply. I called many times to their customer care. No reply on the same. Now i dont know what to do. They ruined my time by playing this. I don't know where to complain.
Policy details are given below FYI

Car ignis delta petrol
Insurer- Digit
(Need to cancel this policy )

As they said i bought new policy for the same vehicle and that details given below.
Car ignis delta petrol
Insurer - oriental Insurance

My contact details
Nithin mp
[protected]
Mail - Nithin.[protected]@gmail.com

I have bought the premium car Oriental insurance from PB and filed my first claim in Jul. It was a hassle to provide lot of documents in the beginning to file a claim. It took me more than a week to file one. In spite of all correct documents, videos and pictures, I haven't received my reimbursement for the approved amount for more than 2 months.

I have escalated to Customer service, their supervisors and head of customer service. No action has been taken and when I call, I receive a catered response that it has been approved and please allow us some time.

They provide fake promises on the website that they will get the amount reimbursed within 10 business days. Don't fall for it.

PB is no different than any other sales agents, selling BS.

Wrong policy was sold to me with fake commitment, now waiting for refund last 60+ days.

It is very worst experience, around 20+ mail regarding refund but its not processed yet.

Now its time to take some legal action against Policy bazaar.

I kept getting tossed around and passed. The customer support started ghosting me. The money is stuck for my insurance application and after making 10 requests of policy application cancellation because of terrible customer support.

सर मैं पोलिसी बाजार से टर्म इंश्योरेन्स कर रहा था मेरी पत्नी का पेन कार्ड ना होने के कारण पोलिसी नही कर पाया एमाउन्ट पे टीयम से कट गया परन्तु पैसा अभी तक रिफंड नही किया गया

Let this be on record that Policy Bazaar has horrible claim handling process.

I registered my motor insurance claim on 11th August, 2022 for cash reimbursement. After 16 days no surveyor has been appointed till date and for all this while my motor vehicle has been at the workshop.
For a job of half a day at the workshop, my car has been at the workshop for a week.
BPW34849 employee code Policy Bazaar has been of no use to solve my query. Instead I have been informed that for the past 16 days my claim was in the wrong department. No follow ups from policy bazaar, I have to call your team and explain the entire process again and again.
Policy bazaar did not intimate United India Insurance Co till date so naturally they did not send their surveyor.

All documents for the claim had been submitted by 12th August 2022.

Horrible service and gross incompetence by policy bazaar.
Claim ID - 909161
Date of claim intimation - 11th August, 2022

Max Bupa health insurance -[protected].
Just a warning to everyone. Don't buys your policy from Policy Bazaar. They are fraudulent agents and Will manipulate you taking the policy with multiple hidden clauses. They will just make you pay you the amount and then will never respond. I got cheated of 58k by policy bazaar.
Took parents health insurance for the very first time. And suddenly after 1.5 years got from Max Bupa that insurance is cancelled, citing my mother weight in some other policy. No other policy exist and this is the only policy taken. Also they don't bother to explain where they are getting the data from. Just cancelling the policy. I asked for refund that is also marked not applicable mentioning some clause. If some medical reason was case they should not have released the policy at the very first go, taking premium for 2 years and then cancelling is complete fraud. And policy bazaar just turned blind as it was its fault.

I followed up for months still they just directly close the query. Avoid taking policy from Policy Bazaar or even Niva Bupa all are fraud .

I have bought a Health Insurance Policy for a coverage of Rs. 1 Cr. wherein 10 Lakh was main policy plus 90 Lakh was topup plan from Niva Max Insurances.

While selling Policy to me Policy Bazaar informed that Critial illness will be covered from day one but ufortunately while got the policy documents it mentioned that I have not opted Critial illness and Niva Bhupa have asked to me pay extra while i have raised the same question to Policy Bazaar executive Kiran 4-5 time and she assured that Critial Illness will be covred from day one.

This a very unethical business practive for inmposing polices on customers who pays for it from their hardly earned money.

Can any helpme to get it covered in existing policy.

Dear sir. my term insurance policy -Reference ID:[protected], booking date is the 1st of August and now 20 days passed still not issued after money has been charged for the same immediately. I want to know the status if it will be issued or not issued. i am having great inconvenience because of this and there is no proper response from the customer care team and the one who persuaded for the policy.

my contact number EMAIL : [protected]@yahoo.co.in

Hi,

It isn’t very pleasant Policybazar, as I know it usually takes a few days for adding a child to the policy, and here it’s a month. your executive told me that it takes 3-7 days. I repeatedly got mails with timelines but still no success. Which directly impacts my claim. As per your claim team, they required the baby card as well to process. your team is not responding anymore. I tried to connect with the insurer directly & they told me to connect with you.

I need the money on a very urgent basis as I have to pay the debt which I paid in hospital and No suitable action taken by your team.