Submit a Complaint
Claimed

Postal Life Insurance [PLI] Complaints & Reviews

www.postallifeinsurance.gov.in
1.3
Updated: Apr 21, 2025
Complaints 1233
Resolved
319
Unresolved
914
So far, so good. Postal Life Insurance [PLI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Postal Life Insurance [PLI] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Postal Life Insurance [PLI]

Having problems with Postal Life Insurance [PLI]?

File a complaint and get it resolved by Postal Life Insurance [PLI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Insurance
Postal Life Insurance [PLI]
Rank #1-20

Postal Life Insurance [PLI] reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravi Kumar Mekala
Mar 8, 2021
Report
Copy

Sir
online payment was done through online an amount of Rs 4652 SBI, but the receipt was not generated and amount was debited from my account vide transaction no: [protected]IGAKPRSZP5
dated 28.02.2021

please kindly rectify my complaint and send receipt
policy no:52079141
Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manju@95
    Mar 8, 2021
    Report
    Copy

    I have created my login id and password. I have tried to login number of times. But every time getting a command that " invalid customer id and password. Please resolve the issue as soon as possible
    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      venugopal jaligama
      Mar 8, 2021
      Report
      Copy

      Address: 2 -2, Renjarla

      Sir my name J.Venugopal policy no.AP-607917-CS . I have paid my policy through online (googlechrome) Rs.2940 amount was deducted in my account. Still policy status is pending. Acknowledgement receipt number not given . Please solve my problem. Mobile [protected]
      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chiin
        Mar 7, 2021
        Resolved
        Report
        Copy
        Resolved

        Address: Manipur

        Pli payment of rs.2970/- made on the 27th feb 2021 for Pli policy no.[protected] through sbi net banking. The amount has been already deducted from the account but payment not reflected till date..Please check..
        Aug 12, 2021
        Complaint marked as Resolved 
        Complaint resolved
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
        Aug 11, 2021
        Updated by Chiin         Complaint resolved.. Thanks a lot
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Abinash Rat
          Mar 7, 2021
          Report
          Copy

          Address: AT-O.S.A.P 6TH BATALION, QTR NO- D/7.cuttack odisha

          Sir
          I have given my PLI policy no[protected] premium of Rs-1750. Payment has been deducted on 06.03.2021 but my payment has not been showing in online mode till now.
          Kindly do the needful
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jyotsna Dabral
            from Noida, Uttar Pradesh
            Mar 5, 2021
            Report
            Copy

            Address: New Delhi

            Change of address form Ayurvigyan nagar New Delhi to House no 423 type 3 Ayurgyan nagar New Delhi 110049
            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Chayachinturi
              Mar 4, 2021
              Resolved
              Report
              Copy
              Resolved

              I have paid my premium for my policy no AP-377585-CS for the period 01/01/2021 to 31/01/2021 through sbi debit card the money got debited but the payment failed.due to avoid late charges I have paid the premium by cash.please kindly solve my problem on refund
              Mar 9, 2021
              Complaint marked as Resolved 
              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                rajput68
                Mar 3, 2021
                Report
                Copy

                I paid PLi policy no. HP-94606-CS premium of Rs. 6288/- on 2/3/2021 online by net banking. The money has been deducted from my account but the payment history shows the status as 'failure'.
                So either premium should reflect as paid or the money deducted should be refunded to my SBI bank account from where it has been deducted.
                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                View replies
                Hi Rajput, same thing happened with me. Did u get the solution
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  akshatha_ms
                  from Bengaluru, Karnataka
                  Mar 3, 2021
                  Report
                  Copy

                  Premium Payment towards policy R-KL-EA-687871 for month 1/1/2021 to 30/06/2021 is successful from bank side but not getting reflected in PLI online portal.

                  Please revert back the amount if the transaction is not complete or update the portal with proper status and receipt.

                  Also did not receive any confirmation mail for the transaction from postal side.
                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    avnishm1980
                    from Ghumarwin, Himachal Pradesh
                    Mar 2, 2021
                    Report
                    Copy

                    Website: pli.indiapost.gov.in

                    My PLI policy number is HP-88790-CS
                    I have paid the premium through SBI Netbanking
                    Amount deducted from my account but payment status on PLI site is shown as "Failure"
                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      avnishm1980
                      from Ghumarwin, Himachal Pradesh
                      Mar 2, 2021
                      Report
                      Copy

                      Website: pli.indiapost.gov.in

                      My PLI policy number is HP-88790
                      I have paid the premium on[protected] through SBI Netbanking
                      Amount deducted from my account but payment status on PLI site is shown as "Failure"
                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        aps796758l
                        from Bengaluru, Karnataka
                        Mar 1, 2021
                        Report
                        Copy

                        Address: 914 DSC PL ATT CAC (U) 29 WING AFS BAMRAULI PRAYAGRAJ UP 211012

                        Sir, My Pli Policy No. aps796458l meri salary se february 2020 se debit hona band ho gaya hain. punah suru karne ki kripa kare, my mobile no. [protected].
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ramprakash Jagan vithole
                          from Ghumarwin, Himachal Pradesh
                          Feb 28, 2021
                          Report
                          Copy

                          I made payment of rs. 842/- on dtd.28.02.2021 for the policy no. MH-YS-699271-CS for the period 01.02.2021 to 28.02.2021 by bhim upi. Amount deducted but not credited in pli.Payment status shows pending.
                          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ramprakash Jagan vithole
                            from Ghumarwin, Himachal Pradesh
                            Feb 28, 2021
                            Report
                            Copy

                            I make payment for the period 01.02.2021 to 28.02.2021 for above policy. Amount deducted from my bank account but it is not reflected in my policy.please solve the issue immediately and do needful. Name- Ramprakash Jagan vithole policy no--MH-YS-699271-CS
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                            Feb 28, 2021
                            Updated by Ramprakash Jagan vithole                             Please resolve the issue.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              DEEPTHI PS
                              Feb 24, 2021
                              Report
                              Copy

                              Name of policy holder:Deepthi P S
                              Policy number:[protected]
                              Amount of transaction:1870
                              Date of transaction:2/1/2021
                              Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                desaigaurav
                                Feb 23, 2021
                                Report
                                Copy

                                Address: 43,Tirupati tenament near sun nagar,G.E.B. road,Sidhpur.Di.-Patan.PIN-384151

                                Respected Sir/Madam,

                                I am Champaben Velabhai Desai and my PLI no. is GJ-480180-CS.Date of maturity was 08/02/2021.I have already submitted the required documents at my nearest sub post office(Sidhpur S.O. PIN.-384151) on 09/02/2021.I have not received my maturity amount till date.kindly help
                                Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Swarnali Tamuli
                                  from Bhubaneshwar, Odisha
                                  Feb 19, 2021
                                  Report
                                  Copy

                                  Respected Sir,
                                  I am SWARNALI TAMULI, PLI Policy No. AM-141150-CC .I had made the online payment for my PLI policy premium, for the period from 01/01/2021 to 28/02/2021 through Debit card of Assam Gramin Vikash Bank on 16/02/2021. Premium Amount Rs 2065/-has been deducted from my Bank Account, but the same is not reflecting in the PLI portal. I haven't got Acknowledgement or receipt number as well. Payment status is showing as "Pending" even after doing payment. Kindly resolve the issue as soon as possible.
                                  Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pli1234
                                    Feb 19, 2021
                                    Report
                                    Copy

                                    Address: Kailash Nagar Bye Lane1 H No2 Panjabari

                                    I have paid premium for the month of February on 15.02.21 for an amount of Rs 343/-in online mode through SBI net Banking. But inspite of debited from my account still not credited into PLI account and showing as pending .WHY?
                                    I am enclosing herewith my bank statement
                                    My policy No:AM-65761-CS
                                    Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shankarsagar ginne
                                      from Noida, Uttar Pradesh
                                      Feb 17, 2021
                                      Report
                                      Copy

                                      Address: [email protected]

                                      Sir I am G Shankar sagar pli no 0278401 and I made the online premium payment for my PLI policy premium for the 01 feb 2021 to oct 2021.Premium amount has been deducted from my account but the same is not reflect in the pli portal . I have not get acknowledgment or receipt.payment status shown as pending. Kindly resolve as soon as possible. It is very essential
                                      Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        aswathimangalam
                                        Feb 15, 2021
                                        Report
                                        Copy

                                        Address: 166 Military Hospital, Near Airforce Station, Satwari

                                        Respected Sir/Madam

                                        I am Sunil Kumar R and my PLI no is APS-708131-L. Date of maturity is 01.01.2021. I have already submitted the required documents at my nearest Sub post office (Jammu Cantt, PIN-180003) in 02 Jan 2021.I have not received my maturity amount till date.
                                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Tata AIG Insurance
                                          2.2
                                          (564)
                                          Landmark Insurance Brokers / PolicyBoss.com
                                          1
                                          (70)
                                          HDFC ERGO General Insurance
                                          1.7
                                          (188)