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Postal Life Insurance [PLI] Complaints & Reviews

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Updated: Apr 21, 2025
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Postal Life Insurance [PLI] reviews & complaints page 2

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H
Hep4
Apr 17, 2023
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I have forgotten my PLI password and since last 2 months my account has been locked. I have been asked to reset a new password by clicking on the link sent to my registered email number. But despite repeated attempts I have yet to receive any mail from postal department. Kindly resolve this issue as early as possible because it's causing a big problem in my monthly online premium payment.
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    R
    Ranjitharaju
    from Bengaluru, Karnataka
    Mar 23, 2023
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    Address: HAL 2ND STAGE ,HO,BENGALURU,KARNATAKA-560008

    Dear sir ARMY NO-6500102K Papiah L my PLI-NO-APS[protected]L it still active .
    It taken by 26 may 2015 but till date i have no Riceve my Original Bond, I have try lot of time many post office but not respnce,
    It's my humble requst fr u sir .
    Still date i am in serving on 226 ASC SUPPLY COY "G" TYPE DELHI CANTT-110010
    So plz send the My pli bond on this address.
    Tell me the proccsing this procedure to get my bond

    Your faith fully
    Papiah L
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      D
      Dr Basavanagouda
      Mar 23, 2023
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      Sir/Mdm
      Monthly premium of Rs 2131 debited through IPPB mobile app for the policy no 771988 and month of March-2023. Receipt number not generated and it is showing in the app not paid premium for the month of March-2023. Plzz clarify
      With regards
      Dr Basavanagouda H G
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        M
        Magray89
        Mar 14, 2023
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        Address: Post office Kunzer, Tangmarg.

        Good evening Sir,
        My name is Farooq Ahmad Magray. I have submitted documents along with Premium of Rs 826/- for PLI Policy of 2 lakhs 02 months ago through Agent Bashir Ahmad at Post office Kunzer, Tangmarg. But till date the Policy Bond and message not received from Post office regarding approval of policy. I already talking to Agent and Post office Kunzer so many times, but no action was taken regarding approval of my policy. It is requested to pl solve my problem and issue a policy bond and policy number at the earliest under intimation to my favour.
        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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          A
          arihant122
          from Kolkata, West Bengal
          Mar 6, 2023
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          Address: Kolkata

          Policy number: MP151202CC
          The policy matured on Nov, 2022 and I had personally submitted all relevant documents at Beleghata PO, Kolkata on 21st Nov, 2022. I was assured of receiving payment in a month. It has been 4 months and I have visited their office 4 times but I am yet to receive money that rightfully belongs to me. They misguided me that my documents are required to be sent to Madhya Pradesh as policy is not online. But officials from MP confirmed that as it is a CASH policy, no need to send to MP. They also confirmed that they had never received any maturity document from Beleghata. All mail communications are available with me.
          Now I want my money with due interest and also the fine for undue harrasment I have been meted out.
          Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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            P
            parasuraman235
            from New Delhi, Delhi
            Mar 1, 2023
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            I have paid PLI monthly premium in PLI website on 27th FEB 2023.
            And I got receipt for the payment,
            Next day morning I have got normal SMS in phone as payment was not yet paid I need to pay the premium for Jan 2023 again.
            +1 photos
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              S
              susantasen
              from Bhopal, Madhya Pradesh
              Feb 23, 2023
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              Sir,

              I am Cpl Susanta Sen STR FIT. Iam serving in Indian Air Force from
              01JAN 2014. I had taken one PLI policy when i was posted at 7SQN, 40WG
              Air force Station Maharajapura, Gwalior, Madhyapradesh at Army unit MoorarCannt With primium RS 2329/-PM.
              This automatically deducted from my salary. But now it is about 80 months.
              I didn`t receive my PLI bond/document.so it is request that as soon as
              possible send my PLI policy bond/document to present address because i am currently posted at high altitude location i did not come and i am
              sending the following detailes regarding PLI policy and my address.

              PLI POLICY DETAILES:
              Trainee no: 969095K
              Policy no: APS 1622221 A
              Premium Rate: RS 2329/-PM
              Commencement of policy: July 2016
              Liquidation of policy:2033

              Please send the PLI bond paper to my current address

              Susanta Sen
              Vill +PO - Nemaipur
              Dist - Bankura
              State - West Bengal
              Pin - 722151
              Police station - Simlapal
              Mobile number - [protected];
              [protected]
              Email: [protected]@gmail.com
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                K
                Kabildev Meganathan
                Feb 22, 2023
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                PLI status showing as Inactive

                Address: no.23, santhapatti post and village Harur taluk
                Website: pli.indiapost.gov.in/CustomerPortal

                Hi, This is sathya Thavamani w/o kabildev M, Post office policy status showing inactive but actually it is active.

                policy No:[protected]
                Amount paid till March 2023...
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                M
                Mallappa B Benadi
                from Chikodi, Karnataka
                Feb 21, 2023
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                Mai No 15137981N Hav Mallappa B Benadi p.noAPS[protected]L hai May 2022 se Nov2022 tak payment update nahi hova hai please computer me payment update kare namaste 🙏
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                  R
                  rahulwankhede
                  Feb 12, 2023
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                  Address: Vill-Vallbhangar MH

                  PLI policy at the earliest
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                    E
                    Emen
                    Feb 9, 2023
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                    I entered the correct credentials on the online login registration page of pli.indiapost.gov.in. But I am getting an invalid customer ID/password error each time. Please help me with online registration.
                    +1 photos
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                      J
                      jegan ramachandran
                      Jan 25, 2023
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                      Hi Team,

                      Though I have put correct customer ID and Password, the PLI login is not allowing to enter. It says Invalid credentials.

                      Customer ID : 79583510
                      Mail ID : jegan.[protected]@gmail.com

                      Pl look in to this

                      Thanks,
                      Jegan R
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                        K
                        kiran198521
                        from Bengaluru, Karnataka
                        Jan 12, 2023
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                        PLI portal not showing up my policy details

                        Hi PLI,

                        I have been a PLI customer since Jan, 2022. I have opted Santosh PLI Plan and first premium amount of 55343.00 was paid as first year premuim last year. Policy number is[protected].

                        Now for this year premium payment, I couldn't find this policy listed under my customer ID in PLI portal which says 'NO POLICY FOUND'. Please look in to this matter urgently.

                        Regards,
                        Kiran Raj...
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                        K
                        Kashyap Y Bhatt
                        Jan 11, 2023
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                        When i login to PLI website. my policy details not found. even though i pay my PLI premium online since last many years. any help would be appriciated.
                        Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                          M
                          Manish Sahore
                          Jan 11, 2023
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                          I have a postal life insurance policy and I have been paying my premiums online from last 6 months.

                          Recently I noticed that after I login to the PLI portal it displayed a message - NO POLICY FOUND.

                          Name: Manish Sahore

                          Policy No. :[protected]

                          Request you to kindly rectify this error so that I can pay my premiums and check my policy.
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                            S
                            Satya Da
                            from Jhalidā, West Bengal
                            Jan 4, 2023
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                            My policy number R-OR-BN-EA-9809 status showing inactive. Why ?
                            I am paying my premium regularly, then why. and how to solve the issue ?
                            Postal Life Insurance [PLI] customer support has been notified about the posted complaint.
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                              S
                              Shashi999
                              from Ballia, Uttar Pradesh
                              Jan 4, 2023
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                              Address: Shashi kant Gupta, 2 CBPO, PIN-900099, C/O 99 APO

                              I have applied for transfer of my PLI Policy from Nagpur GPO to Ballia HO on 29 Nov 2022 through Ballia GPO. They emailed my transfer request to Nagpur GPO on the same day and reminder has also issued on 20 Dec 2022. But the policy has not been transferred to Ballia HO yet. Kindly arrange to transfer my policy from Nagpur GPO to Ballia HO at the earliest.
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                                V
                                Vaibhav3711
                                Jan 3, 2023
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                                Address: Karwar

                                Customer id[protected]

                                Name - Nifa

                                I am not able to login even after changing the password multiple times. Please resolve
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                                  R
                                  Raghuwansh
                                  Dec 23, 2022
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                                  Sir
                                  I am ex sgt raghuwansh rai of Indian Air force retired on 31 March 2018. I have taken PLI policy no APS - 504230-A from army FPO which acceptance date was 24 January 2005 and maturity date is 2023. My premium was deducted from my salary till April 2018. After that I have deposited all my premium together amount rupees 48820 from may 2018 to December 2022 to nearest FPO 828 which pin code is 900828 on 24 April 2018. But after that my policy was not updated still today. I am facing problem for my maturity claim. Please do needful action action to update my policy.
                                  Thanks with regards
                                  My mobile no is [protected]
                                  My email id is [protected]@gmail.com
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                                    A
                                    Aatif Quadri
                                    Dec 15, 2022
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                                    Pli payment done but it is not updated in the website as it is again showing the pending payment for the same month.
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