Pothys Complaints & Reviews

Purchased a silk saree for 15000 in chrompet Pothys, Chennai.
After wearing it for once, the blouse has faded and starting to loose colour.

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Address: Chrompet

Bill no 10/59969

I purchased Nivea face wash(330499)
Actual mrp is 79 but they charged 99

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We purchased 5 sarees worth 28075 from Pothys Whatsapp Call. From the 5 sarees four of the sarees are defective. They are not ready to give us our money back nor provide an exchange of these sarees. Basically looted us by giving us cheap and defective sarees. Can share only one picture but the same time of defect is present in all the sarees.

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We purchased kids night dress in the pothys chromepet on sept 10 2021.. we bought nearly 5 night dress in banian cloth.. all the pants got teared at the leg joint on the day of wearing itself.. it's not about stitching.. the material quality is soo unworthy that as soon as the kid stretches the leflg, the joints in the pants teared.. I want this complaint to be addressed and either refund the money or give me a good return

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We have bought jeans on 27th August and length to be adjusted .They told to come next day but till now nobody lifting the Landline and We did not expect irresponsible approach by Pothys.

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Address: Mooleppadam Road MRRA 151, Vazhakkala Sidhartha- 12/20B

My husband and I visited Ernakulam pothys today evening to buy clothes for Onam. However in the men's billing section the cashier told us to swipe our card. After entering the code, he got up saying there was a network issue and range problem and made us swipe our card again. Since we were still purchasing we couldn't check our netbanking and also we didn't expect such a fraud from a prestigious organization such as pothys. But after reaching home we discovered that money was debited twice. Rs 1295/- was debited twice. We would like to have that refunded. My husband will visit your store tomorrow for the same. Disappointed with the whole situation. Ruined our experience with Pothys as well.

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Address: Pothys bangalore kg Road. Chickpet

I have been to pothys bangalore kg Road for saree shopping, I am very sure I carried a helmet while entering the shop, after returning back I left my helmet in shop itself, I called today morning 12th August, but they said they don't have any helmet. This is discussing, very poor customer service, staff are taking customers belongings. Please resolve this. You can check in cc tv as well I entered shop holding helmet in my hand it's in green color.

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Address: 51/b,packiya bhavan, Pallivillai vettoorinimadam, nagercoil

Sir one weak before i parches saree by online but still not receive

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Address: Bangalore

Hi,

We are very much disappointed with employees I'll treated us at silk saree section at 2nd floor. As a result which leads us not to purchase hereafter at pothys Bangalore.

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Address: Chennai

Today I went to pothys chennai, I ordered a tea in cafeteria, person in billing asked Rs 20, I asked him why 20, used to pay 10 before corona, he answered that they changed from 10 to 20 now, I shocked and felt very bad about pothys management, within Six month how one can increase the rate 100 percent

They opened the cafeteria for customers to refresh while they purchase?

But they are now greedy to earn money only not customers

Dress prices also very expensive

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Address: Tnagar chennai

I got my order delivered today & found it was damaged order I’d is ORD_56623

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Jul 22, 2021

Updated by AHR Got damaged product ORD_56623

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Someone used my mobile number regards the purchasing... check the details of Customer id: 1139888

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I have purchased via WhatsApp online shopping and I paid for my package fee plus customs here. When I received my items I got one chudithar was damaged I have messaged them and they said it’s not damaged and nothing wrong with it even I send so many pictures they saying it’s material is like that I never saw material like that in my life. I am trying upload so many pictures but it’s not allowing me. Back side fully damage in the front some stone is damaged and front also have material issue.

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Address: Vattiyoorkavu, Trivandrum

I visited Trivandrum Pothys today morning. After purchasing my items from the stationary (vegetables) section, I went to the billing desk. Multiple staffs were crowding near the bill section billing their own items and continuously wasting everyone's time by talking on and on with the billing staff. Also there wasn't sufficient social distancing which when I enquired why aren't they maintaining social distancing they got silent. Please try to make sure that the staff aren't crowding on the billing section like that often and try not to keep other customers in waiting cause they have places to be.

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Address: Flat A 302 VRR Vista appartments Kodigehalli main road

This is in reference to bill no DC95 dated 9th July generated from pothys Madurai store whereby we purchased 4 silk sarees today amounting to INR 15660 and despite confirming to us that blouses are not packed by salesman and charged in full no blouses are packed.
I am very upset with this approach & it simply spoil the image of pothys brand.

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Address: Tnagar

Today I have purchased grocery worth Rs 2552. Bill no 10/54521. I have purchased 2 Bella perefecta ultra maxi, but billed for 3. I have paid nearly 125 extra. Could you please help to refund it back.

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I bought a new mobile. It is not working properly from the first use.batter gets down very fast and takes 7_8 hours to fully charged. Network gets always disconnected. given me the product without proper checkup.

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Address: Palayamkottai

I have ordered for 10 Items of provisional items yesterday morning, they called me today and told everything is ready, Still I am waiting for delivery. If any delay in your process, please tell your people to cancel the order, we could not wait for two days, in these lock down days. My mobile No. [protected]

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Sir/ Madam

An order was placed by me via Pothys app on[protected] details of which is as follows:

Order No.ODD34874
Trans Amount Rs.4978/- (payment acknowledged via trailing mail)

Not delivered so far. Kindly arrange to provide the details of non delivery.. I[censored]nable to process the request kindly intimate and refund the amount..

Request to intimate the status at earliest please...

Kind regards
Bainy Johnson
Vettucaud
ph [protected]

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Hi i got my order delivered at home and i want to return one saree from my order as its not the same color shown in picture
I tried to send email to [protected]@pothysmart.com but it says no email address available.
Please help as return policy is 24 hours within order delivery
My order number is 49772...

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Pothys Complaints & Reviews

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Pothys reviews & complaints page 6

Silk Saree - Poor Quality

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Excess billing

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Defective sarees worth 21075

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Kids wear started to tear on the first wear

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Poor customer service

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Double debit for same item

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Lost helmet in pothy bangalore

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Online purchase but not received material

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I'm complaining about customer service.

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Cafeteria. In pothys boutique chennai

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Delivered damaged product

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I'm complaining about the message regards

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I am complaining about the chudithar material damaged

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Irresponsible behaviour from billing section staff

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Frauds non receipt of products despite payment

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Refund

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Mobile phone

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Delivery of groceries

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Order placed not delivered

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Refund email

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