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Pothys
Pothys
Customer satisfaction rating: 16%
114
COMPLAINTS
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Pothys Customer Care

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Address
Nikunjam Building, M.G.Road, Salem - Kochi - Kanyakumari Highway, Ayurveda College Junction, Vanchiyoor
Thiruvananthapuram
Thiruvananthapuram District
Kerala
India - 695001

Customer Care Phone Numbers and Contacts

Phone:
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Additional info
F.A.Q.

Contact Form

Offices & Branches

Chennai
No:15, Nageswara Rao Road, Panagal Park, Chennai - 600 017. Tamil Nadu, India
Tel: +91 89 4396 6333, +91 89 2431 0901, +91 89 2431 0902, +91 89 2431 0903
Mr. J. Rajkumar - GM
Mob: +91 98 4037 9351

Chennai
Pothys Boutique Pvt Ltd., 107, G. N. Chetty Road, Next To Vani Mahal T. Nagar, Chennai - 600017
Tel: +91 44 2815 0103
Mr. D. Chandrasekar - GM
Mob: +91 89 3959 3910

Chennai
Pothys Hyper, #84 - 85, Usman Road, T. Nagar, Chennai - 600017
Tel: +91 44 2431 0770
Mr. S.P. Sivamohan - GM
Mob: +91 89 3999 0551

Online Shopping Queries
Mr. R. Kuppusamy
Mob: +91 89 3959 3990
(between 10AM - 9PM)

All Institutional Corporate & Bulkenquiries In Fabrics & Readymades
Narayan Vyas
Mob: +91 94 4402 7741, +91 91 7662 7741

Srivilliputhur
Mr. Balamurugan - GM
Mob: +91 95 7811 5718

Madurai
Mr. B. Senthil Kumar - GM
Mob: +91 96 5522 9975

Tirunelveli
Mr. H. Marzook Rahuman - GM
Mob: +91 90 4706 1650

Coimbatore
Mr. K. Sakthi Narayanan - GM
Mob: +91 97 8601 0000

Coimbatore
Mr. Rajasekaran - GM
Mob: +91 96 2626 1111

Pondicherry
Mr. Krishna Kumar - GM
Mob: +91 98 8448 0780

View More Information...

Customer satisfaction rating
16%
Complaints
114
Pending
0
Resolved
18
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 09:00 pm
Tue 10:00 am - 09:00 pm
Wed 10:00 am - 09:00 pm
Thu 10:00 am - 09:00 pm
Fri 10:00 am - 09:00 pm
Sat 10:00 am - 09:00 pm
Sun 10:00 am - 09:00 pm

Pothys related photos (36)

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Pothys Complaints & Reviews

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[Resolved]

We have purchased 2nos sarees from pothys cross cut road gandhipuram coimbatore. Sales personnel didn't check for any damage in the purchased material instead they said that there won't be any complaints in it. But there were several damages in the purchased sarees and for stitching we cut the edges. While stitching only we found the damage in it. When we tried to return them in the shop the sales personnel behaved in worst behaviour and said that we have cut the blouse piece from that saree. We orgued honestly that we didn't cut it. Finally the manager too didn't accept to exchange it. It was a clean cheating and we were upset that we lost our money and hard work.
Complaint marked as Resolved Aug 14, 2020

Complaint Status


[Oct 15, 2014] Pothys customer support has been notified about the posted complaint.

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    [Resolved]

    sir, i purchased on 09.08.2014 in puducherry pothys for rs. 2796 in second floor, bill no. E380. i swiped my Debit card Indian Bank ATM once, it was slow, the man at the counter told me to do it the second time and the amount was debited. After few days, I took a mini statement and i found tha the amount was debited twice. I called your shop and they told me to complaint in the customer care. I went to my Indian Bank branch in Villupuram and complained. it is more than 45 days that i lodge the complaint, but still there is no reply from your side. Kindly do the needful and refund my money of Rs.2796 instantly.
    Complaint marked as Resolved Aug 14, 2020

    Complaint Status


    [Oct 06, 2014] Pothys customer support has been notified about the posted complaint.

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      [Resolved]

      I had purchased a lot of cloths for my marriage from thiruvananthapuram pothys showroom on 17.08 .14, while reaching home I found that my wedding shirt was unfit for me, so I went to pothys show room and demanded replacement for the same but they insulted me and ask to pay extra charge for the product of same company and MRP.
      Complaint marked as Resolved Aug 14, 2020

      Complaint Status


      [Sep 01, 2014] Pothys customer support has been notified about the posted complaint.

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        [Resolved]

        For our christmas purchase we went to pothys. We almost had purchased in major shops in pondicherry. We had purchased in KUMARAN SILKS, RAM SILKS, SATHYAM SILKS, AVANTHIKA & so on. In those shops the materiels are not displayed so that we can we can see and choose, there the staffs they take and show the materiels if we need to choose some spesific colour we need to spread the whole place & that will be disturbance to others, So only for that reason we go to POTHYS, but in some reason we need to rush this purchase due to rain, we planned for KID, & LADIES session, so in CHUDI session we brought 2chudi fro worth 2750/- but after comming home we saw the 1chudi was damaged in its stiching at inside and it was not in proper shape, & one more chudi was found to be missing of back design in chudi top, So we planed to go and exchange. First the supervisor saw and said hand was stiched so it could not be changed, next chudi he said the model its self like that so they cant change, then after so much time thay take the chudi here & there and making a scean then thay said THEY WILL CHANGE THE CHUDI WHICH WAS BACK DESIGN MISSING, in that chudi since it is cotton they took it because there is NO FAULT, but in next chuddi(SHIFFON) since the stiching was irregular and not good WE HAD BEEN CHEATED AND WE TOOK THAT, THEY SAID SINCE HAND IS STICHED IF IT IS REMOVED IT WILL BE SEEN HOLES SO OTHERS WOULD NOT TAKE. BUT NEXT DAY PATIENTLY WE REMOVED THE HAND AND WE PRESSD THE HAND IT IS SO CLEAR AND THERE IS NO HOLES SEEN. . . BUT NOW THE SUPERVISOR SAID HAND IS SMALL AND IT CANT BE CHANGED BUT SEVERAL TIMES THEY ALTERING AND PUSHING THE DAMAGED CHUDI BUT NOT ACCEPTING THEIR FAULT. KINDLY FRIENDS PLEASE BE SO SO SO SO SO SO SO SO SO SO SO CARE FULL WITH THIS GUYS TRICKY AND SMART GUYS CHEATERS TEHY DO ALL NONSENCE TO SELL THEIR PRODUCT. WHAT DO THEY GET FROM THIS. DOES CHANGING OF CHUDI WILL LEAD TO ANY LOSS FOR THEIR REVENUE. BUT NOW I SAY NO MORE WE WILL BE THERE AGAIN OUR PURCHASE OF 16000/- PER YEAR WILL BE LOSING TO THEM, EVEN THOU THAT IS NOT A GREAT LOSE TO THEM WE WONT RECOMMEND POTHYS TO ANY ONE MORE. IF YOU NEED TO PURCHASE IN PONDICHERRY KINDLY PREFERE ANY OTHER SHOPS RATHER THEN POTHYS the cheaters.
        Complaint marked as Resolved Aug 14, 2020

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          [Resolved]

          one time i was purchase chutithar in madurai pothys, before purchase i asked sales man chudithar now purchase but not satisfaction to my family members then i will xchange it, manager said sure sir u can xchange any branch of pothys, my native place tirunelveli so i came in tirunelveli ,then i were go to the tirunelveli POTHYS sir xchange the chutithar, chuti section manager said chuti purchase from which branch same branch u can xchange then i am fight with manager then xchange it
          Complaint marked as Resolved Aug 13, 2020

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            [Resolved]

            BEWARE OF THE DRESS MATERIALS YOU PURCHASE FROM POTHYS , CHENNAI.

            I was surprised that how come a famous/well known cloth store in Metro could sell cheap dress materials at high cost nearly Rs.1000. i brought a cloth material it got faded when i was wearing it for the first time and when i tried to wash it the cloth got fully faded. I'm sure, its their mistake but as a customer I made a loss. In-fact I exchanged the one which I bought originally due to quality. After exchange, even the second one didn't go well.It actually tore after my first wash, disappointed & not interested to exchange it again. I just left it there .However I wish to you all keep informed.

            Remember to double check the QUALITY, do not go with only FASHION or DESIGN.
            Complaint marked as Resolved Aug 13, 2020

            Complaint Status


            [Aug 08, 2014] customer support has been notified about the posted complaint.

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              POTHYs - the worst experiences i have ever faced.....

              Situation 1: Planned to purchase some cloths in Pothys,...
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              I gave my ICICI ATM/Debit card to the cashier to pay for my bill for INR 1999. First he swiped and said that his machine responds...
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              We have gone to Pothys for purchase on 24.10.10. We have select the garment and billed. When we have to go to pay for that...
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              Dear sir/madam,
              I purchased on line product with www.pothys.com,but not received all the products.My...
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              Hello sir/Madam,
              I brought the product with www.pothys.com online shopping.My transcation no [protected] and my...
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              I PAID THE MONEY FOR THE GOODS AND THEY DIDNOT SEND ALL THE PRODUCT ,THEY SENT ONLY ONE INSTEAD OF TWO.THIS IS THE SECOND...
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              Dear Sir/Madam,
              I bought two Kanjeevaram silk saree on line with pothys web site.My transaction...
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              [Resolved]

              Dear Sir,

              I am expecting a courier from New delhi, which has not been delivered till now, Its has been booked on 19.06.09 from New Delhi through pafex couriers vide wb #, Today we are in 22/06/09 and it has not been reached as of now, due to this delay my production is going to delay and we are going to face heavy loss Despite of several phone calls there is no proper response from your chennai office.

              Kindly request you to clear this issue immediately.

              Thanks & Regards
              Ramesh.P
              Complaint marked as Resolved Aug 14, 2020

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