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Pothys
Pothys
Customer satisfaction rating: 16%
116
COMPLAINTS
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Pothys Customer Care

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Address
Nikunjam Building, M.G.Road, Salem - Kochi - Kanyakumari Highway, Ayurveda College Junction, Vanchiyoor
Thiruvananthapuram
Thiruvananthapuram District
Kerala
India - 695001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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175
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55

Additional info
F.A.Q.

Contact Form

Offices & Branches

Chennai
No:15, Nageswara Rao Road, Panagal Park, Chennai - 600 017. Tamil Nadu, India
Tel: +91 89 4396 6333, +91 89 2431 0901, +91 89 2431 0902, +91 89 2431 0903
Mr. J. Rajkumar - GM
Mob: +91 98 4037 9351

Chennai
Pothys Boutique Pvt Ltd., 107, G. N. Chetty Road, Next To Vani Mahal T. Nagar, Chennai - 600017
Tel: +91 44 2815 0103
Mr. D. Chandrasekar - GM
Mob: +91 89 3959 3910

Chennai
Pothys Hyper, #84 - 85, Usman Road, T. Nagar, Chennai - 600017
Tel: +91 44 2431 0770
Mr. S.P. Sivamohan - GM
Mob: +91 89 3999 0551

Online Shopping Queries
Mr. R. Kuppusamy
Mob: +91 89 3959 3990
(between 10AM - 9PM)

All Institutional Corporate & Bulkenquiries In Fabrics & Readymades
Narayan Vyas
Mob: +91 94 4402 7741, +91 91 7662 7741

Srivilliputhur
Mr. Balamurugan - GM
Mob: +91 95 7811 5718

Madurai
Mr. B. Senthil Kumar - GM
Mob: +91 96 5522 9975

Tirunelveli
Mr. H. Marzook Rahuman - GM
Mob: +91 90 4706 1650

Coimbatore
Mr. K. Sakthi Narayanan - GM
Mob: +91 97 8601 0000

Coimbatore
Mr. Rajasekaran - GM
Mob: +91 96 2626 1111

Pondicherry
Mr. Krishna Kumar - GM
Mob: +91 98 8448 0780

View More Information...

Customer satisfaction rating
16%
Complaints
116
Pending
0
Resolved
18
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 09:00 pm
Tue 10:00 am - 09:00 pm
Wed 10:00 am - 09:00 pm
Thu 10:00 am - 09:00 pm
Fri 10:00 am - 09:00 pm
Sat 10:00 am - 09:00 pm
Sun 10:00 am - 09:00 pm

Pothys related photos (36)

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Pothys Complaints & Reviews

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P
Nov 3, 2020
I have placed an order on 1 Nov for two silk sarees to be delivered. There is no update on the order yet nor they are picking the phone number or responding on WhatsApp or on the email address provided.

Very very bad experience!!

Complaint Status


[Nov 03, 2020] Pothys customer support has been notified about the posted complaint.

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    I have ordered a Saree worth of Rs.7985/- on 20th October from Pothys.com. So far they have not yet delivered. When I called...
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    H
    Oct 24, 2020
    Good morning sir,
    I am K.Ariharasuthan, Indian Bank Manager,
    Mob.No.[protected]. Today morning around 9 am...
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    P
    Nov 3, 2020
    Oct 19, 2020
    Hi,
    I have placed an order on June 20th for Rs5345. My order was kept on hold due to covid19, but the amount was debited from my account. I have been sending mails every week, still no response on my refund status. Please check and initiate my refund at the earliest

    Complaint Status


    [Oct 19, 2020] Pothys customer support has been notified about the posted complaint.
    Need necessary action. Still haven't received my refund. It crossed 4 months.

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      S
      Oct 18, 2020
      Oct 18, 2020
      I was purchased chudithar dress material from chennai pothys at October 2020 first week and stitched wear first time...and washed...after first wash full color fully vanished please take action that textile shop
      Dress material color fade out after single wash

      Complaint Status


      [Oct 19, 2020] Pothys customer support has been notified about the posted complaint.
      Updated by Sagunthala A Oct 18, 2020 Need necessary action ...colour fading problem in my new dress

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        M
        Oct 13, 2020
        Oct 13, 2020
        I had ordered (Order ID - ORD_20588 )
        one Long Kurti KURN336from Pothys also paid rs.865 through online., I am very happy with ur service.i get it on time
        But I got lots of dark black dots on the product
        I request u to please replace the kurti
        Thank you,
        Regards NANDINI
        Dark black dots on kurti
        Dark black dots on kurti
        Dark black dots on kurti
        Dark black dots on kurti

        Complaint Status


        [Oct 14, 2020] Pothys customer support has been notified about the posted complaint.
        Updated by Magizh Mithran Oct 13, 2020 I had ordered (Order ID - ORD_20588 )
        one Long Kurti KURN336from Pothys also paid rs.865 through online., I am very happy with ur service.i get it on time
        But I got lots of dark black dots on the product
        I request u to please replace the kurti
        Thank you,
        Regards NANDINI

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          I
          Oct 7, 2020
          Oct 7, 2020
          Hi
          I have bought saree for my mother which cost rs.1600. Later my mom doesn;t like colour so i had changed. I exchanged...
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          I have purchased an inner wear which is not exchangable on 4/10/2020. Its cost is 326rs. The problem is the product I recieved is not one which I was selected. The size and colour of the of the product was enterely different. I didnt used the product. I went back to pothys and complainted to the supervisor and manager. They behaved rudely. Told adamently that it cannot be exchanged. It was a Very bad experience from ur staff.I argued them to check cctv visuals to find the product I was selected and the girl taking another product for billing .

          Shame on U . . I will share this bad experience with others. I am a Govt official. Please take necessary steps

          Complaint Status


          [Oct 05, 2020] Pothys customer support has been notified about the posted complaint.

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            I buy products worth 2700 from your store.. They cheated me by telling those products can be used for three years.. So when i reached home and check i can use those for 4 months only.. I need to change it..

            Complaint Status


            [Aug 27, 2020] Pothys customer support has been notified about the posted complaint.

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              M
              Aug 16, 2020
              Hi Pothys Team,

              To whomever it may concern regarding (Order ID: ODD6325)

              In your Grocery shop...
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              I
              Aug 5, 2020
              Latur, Maharashtra
              Old stained

              Complaint Status


              [Aug 05, 2020] Pothys customer support has been notified about the posted complaint.

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                I
                Aug 5, 2020
                Latur, Maharashtra
                ACK no L T57 dated 05/05/2020
                Used cloth packed up and given as new.

                Complaint Status


                [Aug 06, 2020] Pothys customer support has been notified about the posted complaint.

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                  S
                  Aug 4, 2020
                  Chennai, Tamil Nadu
                  Hi. I am from coimbatore. Went for purchase on 30/07/2020 to gandhipuram as the on-line shopped dress had a damage so for...
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                  N
                  Aug 3, 2020
                  Delhi, Delhi
                  The 4 nighties bought on 31/7/20 of size 2xl is very large and not suitable for me. Kindly exchange them for 1xl.
                  I bought thru video call.

                  Regards
                  N. Sumathi.

                  Complaint Status


                  [Aug 03, 2020] Pothys customer support has been notified about the posted complaint.

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                    K
                    Jul 25, 2020
                    Sir / mam my order id is 11046 not. Recieved till date i am trying so many times in phone no response whatsup number also...
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                    S
                    Jul 18, 2020
                    I ordered two sarees via takecare, i received both sarees with very low quality and different colour.
                    I want to return the same. My order ID is #10064.

                    The quality is very horrible.

                    How to return please help us.

                    Regards,
                    DN Selvam
                    [protected]

                    Complaint Status


                    [Jul 18, 2020] Pothys customer support has been notified about the posted complaint.

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                      Respected sir/madam

                      We have purchased sowbaghya tower fan from pothys in the month february. But now the fan...
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                      Hi, i've placed an order ord_6734 on march 21st and made the payment of rs 8080. Due to lockdown, order is held. I have waited...
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                      M
                      Mar 16, 2020
                      The security personal in the two wheeler parking area mr. Shanmugavel at trichy pothys is a worst behavioral person, with...
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                      M
                      Mar 16, 2020
                      Dear sir / ma'am,
                      I am mohamed aarif ma, working as a manager quality in a hospital at trichy.

                      I have...
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