Prestige Smart Kitchen Complaints & Reviews

Today I bought prestige popular gasket for 2&3 litre prestige cooker. The MRP stated on it is ₹ 42 and they are selling it for ₹ 60 I asked them but they said that they are selling it for ₹ 60 So I want to complain about it. Shall I get my extra money I spend on it ? I collected a receipt also . So what shall we do ?...

I have purchased prestige hybrId combi cook top from Agrawal & Co. Sangli on 18.08.2014. Sl No. 4D042976. As it is having manufacturing defect the following problems are repeated. I gave them online complaint. Their technical person came 6 times. But he could not give permanent solution to following problems. 1.Gas leakage 2.Yellow flame 3.Blackening of brass burner 4.Rusting of pan support 5.Frequent change in flame size We...

Hi, I brought a Gas stove in Prestage smart kitchen Athreyaa's, Trichy road, Coimbatore on 7/06/2014. But with in 3 months it starts giving a trouble and started servicing by them. The technician ( The person who came for service is not a technician, they are a normal gas stove cleaning person) came more than 3 times and cleaned the stove and tried to rectify, but still they are not able to find the solution. Now they are not...

I gave a complaint regarding my gas stove to Prestige on 9-September-2014 and my Complaint No : ERAN595775.Its been 3 Months and there is no response from Prestige and every time i call the costumer care they put me on hold and just cut the call. I am not getting the spares outside.I regret buying a Prestige product now.Now when i am calling them they are trying to change the complaint number and again the are taking as a new complaint....

Hello, I had placed an order at prestigesmartkitchen.com, on June 6th 2014 for Kadhai, Tawa and a Pan. None of the order was delivered for long time. My parents went to Prestige Indranagar, Lucknow to follow up and they could collect Tawa and Pan. The shop owner said we don't have Kadhai in the stock. It's been more than 4 months and still the order is not delivered. I opted for home delivery option. Prestige is such a reputed company...

We purchased a 4 burner set from prestige counter at Pune furniture & home exhibition (utsav 2014). When we started using the burner, we found that the burner utensil stands were not even which caused utensils to shake. We complained of the same and after a lot of follow ups a customer service guy turned up (roughly after 2-3 weeks of reporting the issue). He tried to mold the stands into position but failed and conceded that...

I had purchased an induction oven from the Prestige Smart Kitchen outlet in Baghbazar (Kolkata) last January.Two months ago I started having some issues with the oven and I deposited the oven with the same outlet it was purchased from. At the time of receiving the faulty oven I was given a date on which they would return my oven, it was 2 weeks from the day they received the item. It's been over one month now and they still have not returned...

Sir Am Arun From PondicherryI purchased a Ceramic Fry Pan 280mm with Lid In pothys pondicherry on 21/06/2014Invoice No: M-14-INV-6522 Within few days i noticed all foods sticks on it so i returned it to the prestige Service Center (Sree Akshayaa Enterprises) Pondicherry, (Job Sheet No:9668, Date: 16/07/2014) after 15 days They replaced with the damaged one, but i didn't accept it, so they accepted that they will replace with a...

Hello Sir, I had placed an order at prestigesmartkitchen.com, on June 6th 2014 for Kadhai, Tawa and a Pan. None of the order was delivered for long time. My parents went to Prestige Indranagar, Lucknow to follow up and they could collect Tawa and Pan. The shop owner said we don't have Kadhai in the stock. It's been more than 4 months and still the order is not delivered. I opted for home delivery option. Prestige is such a reputed...

I launched a complaint (no. - 021) on 13th June, 2014 about my CHIMNEY BUTTONS are not working. Until that day no one will come to check the product. So many times I called to PRESTIGE SMART KITCHEN after launch the complaint but no one will not responded. Please take an severe action on this....

We booked a chimney and stove worth INR 20,000 from the Prestige Smart Kitchen store in Baroda and made an advance payment of INR 10,500.
We were told we would receive a gift coupon of 1200 INR which we could use against purchase of Prestige Smart Kitchen products. The disgusting story begins here -

Chapter #1: We get a gift card for 400 instead of the 1200 promised. We assume the rest of the amount will be sent using...

I purchased a GT-03L Stove (sl no:39686) from M/s Steel House Pollachi on
[protected] vide their cash memo no 003410.

Right from beginning, there has been gas leakge in the stove with
obnoxious smell in the kitchen and wastage of gas.
When I contacted Steel House, I was asked to call LG Service Station
Pollachi who are the authorised service agency.
The service technician visited my place two...

BELOW MAIL TO PRESTIGE IS SELF EXPLANATORY. SO JUSTICE YET ???


From: SAURABH DIGHE <dighe.[protected]@googlemail.com>
Date: Mon, Jun 18, 2012 at 10:15 AM
To: [protected]@ttkprestige.com
Cc: [protected]@dtdc.com, css.[protected]@dtdc.com, [protected]@vsnl.com



Hello Prestige,

Recently I did some online shopping from prestige as given in below details. I am surprised when I saw...

Our induction stove and mixie purchased on the opening day of the shop (
Jan 2011?) are sent for repair three months back.
We are constantly following it up. No repairs yet. They tell new reasons
every time, like the following

Mechanic has not come.
You have not given warranty card (We have given it in bith cases long back)
It was repaired by the mechanic but not working on the day of delivery.br...

Dear sir,

I purchased Prestige cooker (Deluxe Plus) from Prestige Show room at Coimabtore , (Ramanathapuram Branch) on 09/09/2010.

Within a year , Induction bottom was damaged ( peal off from the base). We complained the same to the showroom on 28/09/2011 with complaint no. 119.

But till now I have not received any feedback from them. When I asked them, their reply is that " They are not...

I have purchased a Deep fry pan of Prestige make on 20.07.2011. With in 18 days of normal usage, exterior painting of pan got peeled off due to poor quality of Painting. I have informed the same to the store keeper from which i have purchased which is exclusive prestige Smark Kitchen showroom and i returned the good to the store keeper(08.08.2011). The respone of the store keeper told me orally that it would be replaced as it was happend...

Sir,

I had purchased the Prestige Induction Cooker from Vishesh Associates ( D No: 6-86, Opp Gulmohar Park, Seri Lingampally, Hyderabad -500019. Ph:[protected] on 06/03/2011.

The dealer was all sugar and spice while making the sale. But within 3 months, the appliance developed a problem. On switching it on, it blew the fuse of the entire house.

We approached the dealer who said that it could...

Sir,

I had purchased Prestige OTG (Model POTG-10PC) from Balaji Kitchens, Ramnagar, Visakhapatnam-530003, less than 2 year ago. The warranty period for the product was 1 year.

The OTG stopped working sometime in September 2010 and was taken to Balaji Kitchens on 29 Sept’10 (Compliant / Job No. 389- copy attached). Since then, I have visited their showroom at least 6 times and enquired over phone about 4 times...